Five stars for Dr. Esther Yang. I originally found Robertson Optometry through Groupon and, as luck would have it, the office is almost perfectly situated between my home and work. Dr. Yang was precise, knowledgeable and responsive, and the entire appointment was refreshingly efficient. I especially appreciated that there was no unnecessary waiting or fuss -- I got a thorough exam, clear answers to my questions, and was on my way. Exactly what I want from a doctor's appointment. Very glad Groupon introduced me to a doctor I'll happily return to. read more

I'm originally a Dr. Kummer patient and stayed with this practice because he was such a helpful doctor, but I've had issues since the change. This review is only about the most recent issue. My prescription has not changed in 20 years. Recently, I was recovering from pink eye while all three of my children--including my infant son--were home sick. I had thrown out my last pair of contacts because of the infection, but Dr. Yang would not authorize even a one-time refill without an in-person exam, even after I emailed explaining the situation. I wasn't asking for unlimited refills. I just needed one more pair while my children and I recovered fully. I need lenses to function normally and the denial significantly impacted me. Given that my prescription has been stable for years and my current lenses work well, I found the refusal to offer even a short-term solution unnecessarily rigid. I was also surprised that someone so recently recovering from pink eye would be expected to come into an optometrist's office. Thankfully, I discovered that Walgreens offers an online vision test now!!! I was able to renew my prescription remotely and order new contacts instantly. This is such a huge relief! I'm sharing this so that anyone else who finds themselves in a bind knows there is another way to access the medical supplies they need. (I previously lived in the EU, where you can purchase contact lenses over the counter, so requiring an office visit for someone with a long-stable prescription seems excessive to me, and this was something Dr. Kummer was really reasonable about.) read more

I had a very disappointing experience at this optometry office and feel compelled to share it so others can make an informed decision. I scheduled and paid for a contact lens exam, expecting the exam to be performed before being fitted for contact lenses. Instead, I was immediately taken into a room and given trial contact lenses based solely on my eyeglasses prescription. When I asked whether an exam would be performed first, I was told it was not necessary because my glasses prescription would be used. After trying approximately five different pairs of contacts, I repeatedly explained that I still could not see clearly. I was eventually sent home with a pair and told that my eyes would "adjust" throughout the day. While speaking with the front desk, I politely asked questions about the contact lens process because my previous experiences at other offices had always included an exam before fitting contacts. The owner overheard the conversation and came out appearing visibly upset. She then offered to perform the exam, saying, "We have time now," but only after hearing me question the process. At that point, I felt uncomfortable and no longer confident in the care I was receiving. As a paying customer, I believe I have every right to ask questions and understand the services I am receiving. No patient should feel intimidated for seeking clarification about their care. After leaving, my eyes became extremely itchy and very red. When I checked one of the contact lens samples I had been given, I discovered it had expired in January 2025--approximately 17 months ago. I contacted the office to request a refund and asked that my vision insurance not be billed. Unfortunately, I later learned that the person involved was the owner, so there was no higher management to address my concerns. The entire experience left me upset and in tears. I cannot recommend this office based on my experience and would encourage others to ask questions and carefully review any contact lenses they are given before wearing them. read more

Robertson Optometry - Here is the lenses I was giving. Expired. 01-01-2025. - Optometrists Near Me - Los Angeles, California

The team works well together, and I felt well taken care of. Care and time was taken to address my questions and concerns.

Great customer service. Fast and efficient Dr Yang was kinda and made sure all questions were answered.

The doctor spent less than 5 minutes with me. She spoke softly and had no bedside manner. Fist appointment using Medicare and I am very disappointed. They also do not have the ability to cut high index lenses on-site read more

Dr. Yang and her team are exceptional: efficient, helpful, and kind from check-in to check-out. Every visit feels smooth and well-organized. Dr. Yang takes time to explain each step of the exam and clearly walks you through her findings, making everything easy to understand. I always find a new pair of glasses I love, and the team helps me customize them perfectly to my preferences. The care quality, professionalism, and warmth make this office stand out. read more

Fast efficient courteous service. Friendly and accommodating. They are conveniently located and have a wide variety of frames.

Dr Yang is amazing .Friendly and very concerned for her clients .Very thorough and fast .Her team are also friendly and welcoming.I have been coming her for a while .I look forward every year in "SEEING" her. read more

Robertson Optometry's awesome! I went to Dr. Kummer for 37 years before he retired, but Dr. Yang's a great optometrist as well! She always makes sure my prescription for contact lenses and glasses is 100% correct through a very thorough eye exam, and everyone in the office is very nice, and very professional, and always makes me feel very comfortable, and at ease when I'm there. I actually drive all the way from Burbank to have my exams, and get my contacts glasses here. It's well worth it! I highly recommend this place! read more

You have to fill out forms, so show up early for your first appointment. The vision exams were surprisingly quick, and the doctor was very good about explaining things to me. I was in and out in about 40 minutes, which was great. I didn't look at their glasses, though. read more

Very nice and understanding. Love them. They fixed my glasses once and even twice when my vision changed. And it was very nice of them to see me when I walked in for an emergency. read more

I needed an eye exam fairly quickly and found a Groupon for Robertson Optometry. They have a website where you can make the appointment yourself, which was great. There are metered parking spots in front of the business, but they also have free parking in the back. I was able to come in on a Saturday, which is usually helpful for SO many people. Dr. Yang was friendly and knowledgeable. It was a simple visit that felt slightlyy rushed, but overall, I got the Rx I needed and was able to check on my overall eye health, which was great. There are plenty of standard sized frames to choose from, but nothing much in the sense of wide frames or large array of more funky frame designs. That's fine! They don't push you to buy anything at all and that's a great feeling. You can get your Rx and shop for the right frames elsewhere, if needed. They might just have what YOU'RE looking for. read more

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Kind, professional, and very understanding staff! A very pleasant experience. Highly recommend!

Been going there for years. Eye test is always accurate. Doctor always gives complete answers and they have the best selection in frames, including the Oakley sunglasses that block the sun from the sides. read more

I called to say I was coming to pick up glasses I already paid for. They said they close at 1p and I said I'll be there just before 1. I get there before 1p and they are already locked up and shut down. Really inconsiderate read more

Professional, Friendly, Thorough Eye Exams, 10 Years Now, Always a joy to be taken care of. Great Selection of EyeGlass Ware.. Progressive, Tinted, Protective Glass Shields.. #1 Eye Care Practice for me in Los Angeles. Thank You to the Entire Robertson Optometry Team. read more

Efficient! Pleasant! Very Happy with their expertise & professionalism! Would highly recommend!

I picked up my new glasses and they are perfect. I had another pair and replaced the lens with my new Rx. Emily, the manager, said they'd be ready in about an hour. Actually done in 45 minutes! read more

brisk, efficient. i was in and out in less than 30 minutes with a full eye exam (although I forewent dilation) and having selected a new pair of glasses. I paid a total of ten bucks exactly: they accepted vsp for exam, lenses, frame, and my ten bucks were because i wanted a particular, green frame. If I'd wanted, i could have taken any old frame and paid nothing myself. The Doctor and staff know exactly what they are doing and they get it done FAST. you will be done, you will be GONE before you can even start daydreaming about the Sushi101 next door. I would like to have had a drink of water but there is no water cooler here. I rode a bike here and locked it to a parking meter by Sushi101. I don't recommend trying to park a car on Robertson. Try the nearest side street, Chalmers, north of Olympic on this block. It's a res hood with no parking restrictions after 10am. before 10, there are mon and tues restrictions only. read more

Dr. Yang is very talented optometrist. This is my second year I visited her for regular eye checkup and new contact lenses. The contact lenses I got are so perfect. I highly recommend her! read more

They are very helpful with their clients. They know a lot about their products and are willing to take the time to talk to you about the different products. read more

Very kind and patient people at the front desk. A plus for seniors. Dr. Yang is knowledgeable and patien.

Dr. Ester is the best optometrist I've ever had and I've had eye drs all my life. She is patient, has a caring attitude, and makes sure you leave feeling supported and with the right prescription for the best vision possible. The staff is wonderful too. I highly recommend her services. Go see your new Optometrist!! read more

This place is a nightmare. I got the craziest prescription I've ever seen. I said this can't be right. Woman says yes, it is. I get 2 pairs of glasses. They remade one pair 3 times. The other 2. I went to an ophthalmologist. Yes, prescription is crazy. Gave me an accurate one. Took it into Robertson. Went back and picked up the glasses. Told them they were fine and left. They are not fine. They are horribly made progressives. I pretty much see double close up and can't read much of anything in distance. If I bend my head down very far and push my glasses halfway down my nose, I have about 1/10 of an inch range for distance at the very top of my glasses. Horrible. I'd rather lose my money than have them make them again. It took a month to get poorly made glasses. Never again. read more

That is an absolute lie!!!! It was horrible the 1st time, but returned & they were worse... I wouldn't be shopping at my appointment, I finally had enough, they did not realize I was at my appointment & kept me waiting, they started the eye exam late & was not doing a real eye check & said the Dr would be with me & suddenly went home ill... I canceled the return visit & found another optometrist that took my insurance... I am sorry they bought Dr Kumar practice & treating his clients like trash!!!! They should be shut down read more

I would avoid. I went in to get a new eyeglasses prescription. Most of the work was done by the receptionist using one of the machines -- she didn't seem that experienced. The optometrist (Dr. Yang) checked the prescription after -- she rushed through the entire exam, taking little time to properly disinfect items and rushing me through the final check of the prescription. I got the distinct impression that Dr. Yang doesn't like her job and would rather spend as little time as possible doing it. I checked the eyeglass frames on the way out and they seem fairly overpriced -- I wouldn't waste your time on that either. This is Los Angeles -- spend a few minutes looking around and you can find much better. read more

Thorough, quick, and I love that it seems like a family business. They are lovely people and I really enjoy the old world feel of their check up room. read more

Robertson Optometry - Wellness room - Optometrists Near Me - Los Angeles, California

I have always received top notch service here, both when it was previously Dr. Kummer's office and now under Dr. Yang. She always answers all my questions and found an amazing discounts for my contacts since they are considered "medically necessary." No other optometrist has ever done that for me and I will not forget how much money it has saved me! read more

The owner here is super knowledgeable, friendly, and gets the job done right. I had an issue with my glasses, and she went out of her way to fix it. Much appreciated. Will definitely go back again read more

I keep coming back here since I have always received nothing but great service Just recently I had issues with my eyes, and popped by without an appointment, I thought I had an eye infection, and Dr. Yang was kind to see me right away. She told me that I had an allergy/dry eyes and recommended eye drops. Dr. Yang always answers all my questions to my satisfaction. Her staff is wonderful too. read more

My eye appointment at Robertson Optometry was efficient and they took good care of me very quality.

Robertson Optometry is the BEST, The staff is very friendly, knowledgeable and professional.

Two years later, and this please still my favorite place to go when need to get, fix, adjust or even tent my eye glasses! Dr. Yang is very professional and kind and has patience. Emily also were very helpful . Their prices is very reasonable with wide range of variety. I highly recommend Robertson optometry. read more

they're very helpful, willing to adjust to your needs by helping you to see better to have a better vision

Excellent service. Calm, professional who gave me confidence in her work. Easy to make an appointment. Prompt service upon arrival.

Awful customer service. Horrible optometrist who only cares about money. Do not waist your time going there. She will ruin your eyes and not care. read more

Contact lenses Thank you!!! Amazing place. It was totally worth to drive down from the Valley, from Sherman Oaks, CA. I'm definitely coming back. Even when I just picked up my contacts I felt, like angels are serving me these contacts. Pay it forward! God is blessing this place! read more

On 02, 14, 2024 I came to Robertson Optometry to have my eye glasses checked and adjust if required. Technicians were quite competent and quickly fixed it as needed. Indeed many hanks to Doctor Yang and her team. read more

I am writing this review based on the experience my mom had at Robertson Optometry. My moms suffered from MGD for over 10 years and never had relief until she went to Dr. yangs for a treatment. After Dr. yang provided treatment for her dry eyes, she felt an immediate relief! After the treatment, my mom also noticed decrease in the wrinkles around her eye too. I definitely recommend if you are in the area! read more