Inexpensive and gets the job done right every time! A couple of tips to keep in mind: 1. If you want an entire rug cleaned you must move all your furniture out of the way. 2. There's always coupons in the "Tracy's Book of Savings" read more

We have used Robert's service for over 10 years in tracy. He does excellent carpet work including repairs at reasonable prices. Recommended!

Everything went well. This is the best carpet cleaning team I've ever had. They did a great job. And in and out in a very reasonable amount of time. Also super reasonable prices. read more

This guy is a total ripoff. I scheduled cleaning for a bedroom, bathroom vanity area, long hall, and 18 stairs with two landings. He rushed through in 35 mins. Nothing was clean and when I voiced my disappointment in the quality, he said it looked fine to him. The floor was soaking wet. When I asked if he could suck more water out, he stated it happens while he's cleaning. He has a hose wrapped with duck tape they was leaking all over my downstairs laminated floors and huffed when I ask to clean it right away. He said he does that at the end. I don't need my other floors damaged. My floors no smell like wet dog and they are not clean at all. read more

See all

Another excellent service!! They always do a thorough and professional job! Today the work was done by Ty and Logan. Both guys do great work! We clean with Robert at least 4 times a year. Great work and great team! read more

Roberts Carpet cleaning.. Let's say customer service and attention to detail are exceptional.. Robert and Darryl arrived 15 minutes ahead of schedule ( Punctuational)... Kitchen tile was cleaned and looks new.. I could never have gotten it that clean and clear.. The grout looks awesome.. Carpet cleaning process was seamless. The value of service provided out shadows compensation of work preformed. They took great care to ensure hoses did not damage walls or stairs railings... Thanks again to exceptional workmanship.. I like using Roberts Carpets.. read more

I have used Robert for over ten years from installing carpet and doing a bi annual carpet cleaning. He takes care of my house and my business. Fully recommend him for all your carpet and flooring needs. Great price, great service. read more

Robert's Carpet Cleaning - Carpet Installation Near Me - Tracy, California

Just had Roberts Carpet Cleaning do carpet repair and clean carpet He removed the area of carpet that the dogs chewed up three area and steam cleaned the carpet You can't even tell where the areas had been repaired and it's a Berber carpet He did a fantastic job both repair and cleaning and cost He is returning to remove and replace carpet in MBrm Again his price was fantastic read more

Have used Roberts 2 times for cleaning and stretching. Excellent work got my carpets cleaner than any other cleaners I have used.

First off Robert States Fake news on some of these complaints. Mine is NOT and I have proof. I had older carpet that I asked him if it was salvageable to be cleaned and he said YES. However, it was not and I had to have it replaced by him after I paid him to clean it. He left Carpet staples showing through my Carpet. When I asked for him to fix it, he stated it was Cheap Carpet. I hired another Carpet installer to come out who stated Robert's Company cut my carpet to short and that my carpet quality was just fine. I had my Credit card go after him and I won. I now will see him in court if he does not fix this. ALSO, he tried to overcharge me for tack strips. He is rude and unprofessional. He cost me 2 weeks late on renting my home to someone. Please contact me if you want pictures / proof. Call someone else. Don't let the original price fool you that he quotes. He will find a way to charge more and remember you get what you pay for. read more

I tried calling Robert for a carpet cleaning of just one room. I was quoted 99 dollars. I knew that the carpet was dirty but I thought it would clean up well with the type of carpet I have because Robert in the past told me this type of carpet cleans well. Robert then shows up and charges me $139 bucks because the carpet was "dirty." He was in and out within around 30-40 minutes and stated that the carpet has wear and tear and will not come out anymore. I was disappointed so I used my own small carpet steam cleaner and noticed the carpet was cleaning well!!! I am disappointed in Robert for charging more than I should have been charged when he cleans 3 rooms for $99. I am also disappointed because he was lazy and didn't want to clean my carpets the right way. Not to mention he never answers the phone and my carpet was wet for like 3 days! read more

Robert's Carpet Cleaning - Carpet on the right was "cleaned" by Robert on the left was when I used my own cleaner. - Carpet Installation Near Me - Tracy, California

Joseph did an amazing job! Kind, friendly, great work, he went the extra mile, communicated well and was able to get out a stain that we didn't think he would be able to. This is our second time using Roberts Carpet Cleaning and we are definitely going to be using them from now on. read more

Great price for the work completed! He cleaned 6 bedrooms with closets, living room area, hallway and stairs, pantry and hall closet. Robert did an amazing job! Carpets look brand new! read more

Very much rushed job, pet pee spots didn't come up... funny story it happened a day before I booked them!! I could've cleaned my own carpet

We hired this place and boy who ever did our carpet was lazy and did a terrible job, they charge extra for pet urine spray and made our house smell worse bc he did not really clean the carpet!!! YOU ARE FIRED from us!!! Do better!! read more

Gabriel with Robert's carpet cleaning did a fantastic job. He is punctual, knowledgeable regarding carpet cleaning process and very personable. Thank you so much! read more

I'll start by saying, the owner of this company is completely UNPROFESSIONAL. I used their services 3 times in total. The first experience was great. This is why I decided to continue with the service. The second time I called to schedule an appointment Robert, (the owner) whom NEVER picks up the phone but will text you or In all just don't respond. Confirmed the appointment via text and sent a different employee. It didn't bother me until the employee didn't put any effort in cleaning the carpets and went over "high traffic" areas lightly and called it " ware on the carpet " and stated he couldn't get it out. After I told him the other person got it out just fine he proceeded to do the work and get the stain out but charged a higher price of $250. We paid but I decided to tell Robert next time to send the younger gentleman back because we liked his work and attitude better. For the 3rd visit or should I say 1/2 of visit. I tried to schedule an appointment for 3 days with Robert not picking up the phone or calling back when I was at work (drive for a living) and unavailable to answer, he left a voicemail with availability times. I called him back he once again did not answer I left a voicemail to confirm one of the times and to ask him not to send back that gentleman from out last experience and explained why. Robert never acknowledged my request nor did he confirm. The day before the cleaning I decided to phone Robert again. He sent me to voicemail and text me. I asked him to confirm my time he texted "Address" very shortly I responded he said I was not on the schedule but he can add me. Frustrated I agreed to the same time. When my husband opened the door he realized it was the same gentleman. My husband allowed the gentleman in because he had moved all the furniture for the work to get done and we decided after this we wouldn't use their services anymore due to all the unprofessional behavior. The gentleman said " you guy's have a problem with how I clean the carpet but I'm telling you I can't get this satin out it's ware on the carpet" this let us know it was discussed and Robert still sent the gentleman to our home after requesting him not to do that. My husband told him fine he could just clean the carpets. He started to prepare to do the work I went out to snap pictures for Yelp and told him what I was doing and he became upset I told him to have a nice day and went in the back of my home. I then seen the gentleman pick up his phone via cameras in my home and began to text. And start to clean again. After I while I heard my front door slam really hard. I told my husband to go see what was going on. He went out and seen the gentleman had packed up all the equipment and prepared to leave the home. He stopped him and asked him hey what's going on the gentleman stated Robert had told him to leave the home because we didn't like his work and he didn't have to finish the job. I phoned Robert. He then decided to finally answer the phone.I explained to Robert that I asked him not to send this gentleman. He told me that's the only person he has at the time. I said well if that was communicated to me I would've made other plans. He said he told him to finish the job and leave I explain to Robert that he did not finish the job in in fact packed up his equipment and left Robert did not say anything told me maybe I should find someone else to come and clean the carpets next time. This would not have been an issue if Robert would've been professional and picked up his phone and let me know that he was short on staff I would have scheduled with someone else like Stanley Steemer who charges the same price anyway. This company is extremely unprofessional over price for their work and sends out workers who don't like to do their job but instead calls high traffic areas where in tear. Every stain is not made to get out of a carpet cleaning but high traffic areas usually get clean fine I have pictures and videos of before and after. the gentleman in fact got the stain out but gave us a hard time for no reason at all, mostly because he didn't want to do the work. My advice call Stanley Steemer they are professional and charge the same price but you won't have to deal with unprofessionalism and lazy workers. read more

Robert's Carpet Cleaning - After the cleaning not perfect but it made a difference - Carpet Installation Near Me - Tracy, California

See all

Stay away from Robert's Carpet Cleaning! They have lied to me about pricing twice! I pulled all of my chairs and tables off of the carpet before Robert's worker showed up and wanted me to pay before doing anything and said the cost would be double the amount!! He changed it from $200 to nearly $500!! The 1st time I used him, I was quoted $99 for 1 room. I saw an ad for $99 for 3 rooms the day he was coming over and mentioned the promo once he came, but said he only had time for 1 room. I had time constraints to get it done, so I was desperate. After the 2nd dirty move, I said never again! I will not support companies that are dishonest. read more

I recommend Robert's Cleaning as my experience was fabulous. My carpet especially the stairs needed serious cleaning and I was so impressed with the results! Stains disappeared and it was amazing as I was so impressed! The service was beyond my expectations and the price was very affordable. I highly recommend this company! read more

I can't say enough good things about this company. They did an excellent job at an excellent price. I will be calling again!

Robert's carpet cleaning is very friendly, responsive, punctual, and affordable. They got pretty much all the stains out of my carpet in no time at all. I highly recommend them read more

Robert helped us out in a jam! He was able to come same day and charged more then reasonable prices and now our carpet looks more then amazing. Thanks! read more

This is the second time I called to have Robert's Carpet Cleaning out to my home to clean my carpets. I received a call back the same day and was able to make an appointment to my convenience. I was fortunate to get Gavin again and want to say, he did a great job cleaning my carpets. He was friendly, knowledgeable and professional in how he represented the company. The $$$ was very reasonable and I will use them again... I highly recommend you give them a call... read more

I have a 3,500 sq. ft. house and was looking for a good carpet cleaning company. I found Robert on a local newspaper. Robert came to my house and he cleaned 8 rooms. He was very professional and friendly. After 2 hours of cleaning, I could not believe what I was seeing, as the results were tremendously amazing, and the price was great, too. I would definitely recommend Robert's Carpet Cleaning to anyone who is out there looking for a great cleaning service. Thanks again Robert and see you soon! read more

My best friend referred me to Robert's Carpet Cleaning because she has used him a few times & enjoy their service. The experience was awesome! He called a hour before my schedule appointment to confirmed we were all set & he was on his way. He showed up 20 minutes early before my appointment with his colleague, which was at 8am. () After the introduction, Robert & his colleague were very professional, friendly & quick! Like most of us, our time is very valuable so I totally appreciated how they came in to get the job done! I would definitely recommend checking out Robert's Carpet Cleaning! Definitely will be using his services again in the future! read more

BEWARE ...Poor workmanship Didn't come on Time!!!! STAY AWAY!!!! How do you run a business being late!! , I can't even tell you how disappointed and unsatisfied I am. How do you clean a 3 bed hallway and stairs 18 total in 30 Min.? You can't! He didn't even try I could have rented a machine and done myself. I would have done a better job . I feel a refund should be issued if you don't wanna work.. don't but don't do half ass work. We all work hard for our money I feel totally taken advantage of. Now I have to find another carpet cleaner that will do a good job . To make easier We are moving so everything was cleared out of rooms. No excuse! When Robert walked in he told me I was his last client you could tell he was ready to go home. He charged me full price. I was quoted a different price . I will be contacting BBB As he and his partner loaded up van angry because they spoke to each other and thought carpet should be replaced. Which he is correct. The carpet is old , but this is a rental it's not my responsibility to change it . I just wanted to give it back to owners clean ... I called Robert because his last employee did such a great job a few years ago.. We moved into a house That had animals I called And he spent a couple hours here .. the house smelled amazing. He did a great job gave him a tip as well. I will never use him again !!!poor quality! I give a zero if I could. Don't use if your carpets older or dirty. BEWARE !!! read more

Nobody contacted me till i called to ask for a ETA, plus tech wasn't having an issue with equipment he called me and said he was sick, why lie? Id never use this company. read more

Price is reasonable. Gavin who helped in cleaning the carpet did a good job. They inspected each place after cleaning.

When you have a sick kid that pukes on your carpet and you can't get it all up, you have to call a professional. Robert was exactly that for us, a professional. He came right when scheduled. He assess the stain. He cleaned and made the whole house smell better. We had him do the stairs too. They now look brand new again. Thanks Robert! We will definitely use you again! read more

I had my carpets cleaned by Robert's Carpet Cleaning and I was so happy with the results! Robert's team worked extra long and hard to get set in stains out of the carpet. It looked brand new when they were done. I also had Robert replace my hallway carpet. Again, he did an excellent job with the leftover carpet I had. Very reasonable pricing and really excellent results. My carpets look so good now, I don't know when I will need them cleaned again, but when I do, I will be calling Robert's! read more

Left a voicemail and Robert followed up with a text. On time and easy to set up an estimate and an appointment. The work was done in a good amount of time and good quality too. I used the service for carpet stretching and steam cleaning. read more

The tech Elian showed up today and did an amazing job, super friendly, and very proffessional. Our carpets almost look new! Robert was very professional and prices were fair. Definitely would recommend. read more

Top Notch, professional Service. They are easy to work with and take Great Pride in their work. It is awesome to experience Such great Customer Service!!! read more

We've used Robert's twice and both times the two different guys (Eli and Gavin) who came out were great to work with. This time, Gavin was our tech and he did a fantastic job, not to mention he was a genuinely great guy! There was one area that had some brown streaking stains come up, but Gavin came back asap and took care of it. Every time we use Robert's, our house feels refreshed and clean! From my understanding, they also do flooring jobs, including carpet issue correction and restrerchjng, so we'll be contact them for that as well. For your floors and carpet needs, these are the guys to do it! read more

See all

Carpet repart...A few staples came undone on my stairway Robert overcharged me He was here for 20 minutes of work $180.00. This guy is a scammer. Will never call him for again! Please be aware! read more

Robert was punctual, fast, honest and friendly. He gave solid advice on how to maintain the health of our carpets. We will definitely have him back when the time comes to clean again! read more

Had a couple of stains on my fairly warm carpet, called up Robert, and the next day the rug was good as new. Gotta love local businesses and how good this guy is at cleaning up carpet. 10/10! read more

See all

He is awesome!!!!!!! He helped us with carpet at our place. He responds promptly, listens to your needs & he delivers on them. I highly recommend him. I have a photo of him by his van so you can see all the services he does. When we get out 1st house this year, we are having him do our flooring! read more

Robert's Carpet Cleaning - Robert,owner of Robert's Carpet Cleaning - Carpet Installation Near Me - Tracy, California

Very affordable and great communication. I was in contact with them early in the morning and they were out by the early afternoon to get started! Highly recommend if you looking for somebody to take care of carpet cleaning needs read more

Unfortunately I have to vent my frustrations with this company. I used them two summers ago and a tech cleaner named Sam serviced my house and did a fantastic job. I have medical issues and pet issues and Sam catered perfectly to these issues when he was in my house. Just recently I specifically asked for Sam to do my carpet again. Robert took a long time to respond and when he did he said he would prefer to do it because he needs the money. This was so frustrating because he's getting the money! I got a hold of Sam and and it wasn't because he wasn't available to do the cleaning so I know that's all Robert was focused on....getting all the money instead of paying my preferred technician. This guy is a joke. I won't ever use him again and I will definitely let other friends know how bad this guy is. To Mr. Hoocks reply: I asked Sam specifically for his number because I told him I only wanted his service. He told me no problem if I contact him...so I did. I understand it's slow but I have specific needs. You have lack of service skills and don't meet customer needs. And I will try to find someone else. read more