Our tile floor grout had not been cleaned since installation years back. Ernie did a spectacular job with it. I would not have guessed it was going to turn out looking brand new. But that was the result. He responded quickly when we called and came to give a free estimate. He showed up on time, and was very courteous and efficient. Bonus: he is also a musician. Played two of his original songs on our piano for us! read more

Pro Tech Carpet Cleaning - Wow - Carpet Cleaning Near Me

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My husband is always working hard to make our tile floors look nice and clean. He mops, swiffers, even steams our tile floors to get them to look their best. No matter what he tried, he could never get the grout and tiles to look as good as he knew they should. After a Facebook post on our neighborhood watch page from another home owner looking for a good recommendation for a tile cleaner, we found Ernie from Pro Tech. We contacted him last Saturday, and he came by and gave us an estimate for our entryway, family room and kitchen. He even cleaned one area with just some solution and good ole fashioned elbow grease to show us what we could expect. Ernie was here for over 5 hours and the difference is amazing. Our grout went from practically black, to a beige color and the tiles themselves look brighter and more vibrant than when we first moved in. We are beyond pleased with the end result. Ernie was professional, trustworthy, kind, personable and polite. We recommend him to anyone looking to revitalize their tile floors. read more

Pro Tech Carpet Cleaning - Before and after - Carpet Cleaning Near Me

Ernie is awesome! I called him last minute & he fit me into his schedule the very next day. My dog became ill & I'm sure you can imagine what happened. Ernie cleaned it up & now the house smells fresh & clean. I called several other carpet cleaning businesses locally prior to calling Ernie @ Pro Tech & he was the first to answer his phone. I'm glad he did & I'll definitely keep his # on speed dial for any future carpet cleaning or upholstery needs. Too bad some of the no star reviews below failed to give him 5 stars. However, they all gave him 5 star reviews! Thank you for your prompt & reliable service today. read more

Pro Tech Carpet Cleaning - Looking all fresh & clean once again! - Carpet Cleaning Near Me

Whole house done.Tile and grout too. My carpet looks brand new and the grout looks restored. He's knowledgeable. Reasonably priced. Man of integrity. Well worth it and he will be our go-to guy now. read more

Pro Tech Carpet Cleaning - Nothing stays clean with a 4 year old. Very clean - Carpet Cleaning Near Me

Pro Tech always does a great job. Always turn up on time and get ALL the stains out. I get them to do ALL my jobs.... read more

Since I wasn't around to meet Ernie and my husband was, I'm rating this company four stars for how our carpets looks. Ernie did a great job on cleaning our carpets, especially the heavy traffic areas (family room and stairs). He even cleaned the front part of each stair step! What I'm about to mention next is a positive. After a few weeks, a few stains turned up in the family room where drinks and food have spilled. The previous carpet cleaning company we tried last year apparently didn't remove those stains, but instead pushed it further into the carpeting. All this time, we thought those stains were gone. This means we'll call Pro Tech next time, which may be soon! read more

My carpets are being cleaned right now and they look amazing! Ernie takes his time and doesn't miss a thing! He spent a hour in our bedroom alone! Being 9 months pregnant I wanted to get the house as clean as can be and so happy I went with pro tech! Previously I had Stanley Steamer clean our carpets but never again! I will be setting up cleaning in the future every 6 months! Ernie is a very honest and professional and will recommend him everyone! Oh yeah I will be having him come back to clean our kitchen tile ASAP, he showed me a sample and wow what a difference! read more

Pro Tech Carpet Cleaning - A picture is worth a thousand words! His products are great! - Carpet Cleaning Near Me

Ernie is very professional and courteous. His work is AWESOME and it shows ! My carpets look GREAT ! I've used other carpet cleaning companies, but they do NOT compare to Pro Tech. I will definitely use Ernie's services again. Thanks again, Ernie ! read more

We had Ernie come and clean our carpets the other day and all I can say is wow!!! It's amazing how wonderful my carpets look again! Ernie was professional and courteous, answered all our questions and did an amazing job! read more

After my usual carpet cleaner stood me up I contacted Ernie who answered the first time I called but had to call me back. As promised he returned my call in a timely fashion. I told him my situation, that I had tenants moving in at the end of the week. He was able to schedule me the next day! He arrived 10 minutes early and kept to his original quote even though the carpets were heavily solid! The end results was amazing!!! They looked like new!!! Thank you Ernie for coming to the rescue! read more

I called Ernie this morning and boy was I pleased that I did. He came over to give me a quote and of course cleaned my carpets. Very professional and his work is honestly the best I've seen. I will always use Pro Tech in the future and will always recommend them as well. My carpet looks and smell new again ;-) He is very well educated with cleaning carpets. He was very kind and offered to clean my decorative chair for me ;-) 5 stars all the way!!!!!! Thank you Ernie read more

Pro Tech Carpet Cleaning - My stairs look amazing! - Carpet Cleaning Near Me

I've just purchased a home and was not satisfied with the way the carpet was left. During the walk through, a queen bed and larger furniture covered floor and wall space. Needless to say there was much dog fur and dust build up of many years! Ernie responded as a result of the home sellers agent reaching out and stating there was a high priority job that needed to be taken care of. Professional, friendly, knowledgeable and hard working, being a business owner myself, he takes great pride in his work. Would recommend to anyone in need of his service. read more

I saw the great reviews on yelp and figured I would give Ernie a try. Just by chance that same week I found a coupon in the local paper for 50% off! I was very excited. Left a message and Ernie me back to schedule the cleaning. He estimated $195-225 for the cleaning. I then told him I had the 50% off coupon and he said the coupon doesn't say it but he only honors it on large jobs. Total bait and switch to higher price! I'd rather pay a little more now to support a honest business that honors their coupons then use him! Ended up using Chuck at R2 carpet cleaning in Tracy. They did a great job and only charged $105 without a coupon! read more

As a foster family for an animal rescue group, cleaning our carpet can be a huge challenge. I called Pro Tech Carpet Cleaning, where Mr. Johnson answered the phone promptly and set up my appointment. Mr. Johnson arrived right on time and was able to make our carpet and area rug look like new in about one hour! Wonderful job and I highly recommend him, whether you have pets or not! read more

This review is primarily the lack of customer service I received - TWICE. First incident - I spoke to Ernie in having him come out to my house to provide a quote for tile/sealing and carpet cleaning. We arranged a time and date and I told him that I was driving from Walnut Creek (where I work) to ensure I would make it back in time for our appt. Well I made it in time for the appointment, Ernie did not. He didn't have the courtesy to call or text to let me know he was not going to bother showing up. I called him and he told me he was too busy on another job. I should of learned my lesson there... A year later, I decided to give him another try as I really wanted to get 500+sq feet of tile/granite cleaned. I called and left a message for him..It took him almost 2 weeks to get back to me. In his defense, he did have a family emergency. I get it, we all have a life to attend too. I told him that I really need to get some work done and would like him to come out and give us a quote, I was willing to just book an appt... He told me that he will come out the next day. I called him that morning to remind him, and sure enough..I got stood up again. No calls, text or any communication. Its a shame, as I always support a local business but having been flaked on two times is BAD Business in my book. Ernie if you're reading this, maybe hire someone that can help with your scheduling. Folks, I highly recommend R2 Cleaning - Not only is he very professional, ALWAYS on time and is always calls back and shows up to his appointments. read more

Ernie did a fantastic job with my carpet at a great price for a 2000sqf home! The carpet looks brand new! I would recommend him to anyone who would like a person who is very hard working and dedicated to a job well done. read more

Ernie is the man! We were thinking our carpets were too far down the road after 10 years and 3 cleanings! Ernie explained that other companies don't take the time to truly clean the carpet all the way through, which means going over it and over it! My wife thought he replaced our carpet it looked so good! Definitely would use again and again! Prices were reasonable for the quality you received! read more

We are thrilled with the cleaning; our carpets have returned from the Almost-Dead! Very high recommendations. Overcame heavy traffic and pet "evidence". Ernie is professional, courteous, and FAR superior results to anyone we've ever seen. Can't say enough great things; One can't go wrong with this service. read more

Ernie answered his phone directly the first time I called and spoke with me about my carpet issues before our appointment. I had many pet stains and an old carpet. He did a wonderful job. Worked very hard. Showed up on time. My white carpet looks like new. He suggested I use some hydrogen peroxide sprayed on some of the spots when they reappeared after he left, which I did and after 4 days, they are almost gone. He uses powerful equipment and he worked very hard and exceeded my expectations. His pricing was very fair. I highly recommend him. read more

Ernie is amazing... Always Always takes great care of all my carpet and upholstery needs. Check him out

I hired Ernie for a quick job, he is very professional and polite. His work is fantastic and the pride he takes in doing his job far exceeded my expectations. I would recommend Ernie to anyone. read more

He did an amazing job! I thought nothing would be able to help our carpet and he got it looking amazing, he is highly recommended from me!

If you are looking to have your carpet, tile or upholstery cleaned, look no further that Ernie at ProTec. He came out and gave us a bid for the job, showed up on time, was professional and courteous and finished the whole job on time. Everything came out very, very well. We are happy we went with Ernie Johnson at ProTec. read more

After a bad connection with a local carpet company. Ernie came by and provided excellent service, exceptional carpet cleaning and customer care. He is highly professional. Great job and thank you so much Ernie! read more

If you want someone that is honest and hard working, hire Pro Tech. I didn't think they could get the stains out of my carpet, but had no problems, even with paint stains. The technician gave me a price up front and stuck to it, even though it took him longer then he thought it would because the carpets were so dirty. read more

Wow, what an outstanding job. The light carpets were heavily soild with 5 years of dog coat oils. Ernie Johnson (company owner) brought the carpets back to new condition and for a great price also. He was extremely professional and couteous. read more

Our date of service was 7/9/13. Great customer service, friendly and excellent work performed. I would use this service again.

We are very pleased with the ceramic tile sealing job Ernie completed today. We originally scheduled it for Saturday, but he was able to accommodate our schedule change to today. He was very professional and friendly. He came on time and brought his own equipment (new mop, sealing solution, shoe covers, industrial blowers). Most importantly, he took the time to make sure the sealant was applied evenly. We recommend Pro tech, and will be using Ernie's services again! read more

Contacted Pro Tech after a friend recommended this company to me. Carpets had not been cleaned in 3 years and I was amazed at how beautiful they look now! Ernie and his assistant spent the time needed to get stains out and the end result is fantastic!!! Time was taken to protect my tile flooring and there was no wall damage from the cleaning hoses. I highly recommend PRO TECH to anyone that wants a quality rug cleaning by an owner that really cares about quality and great customer service! read more

Ernie is just the best at what he does. Extremely professional and thorough, he uses some powerful equipment to bring back your carpet to its original condition. Fairly priced, good service, great results. Ernie, 2 thumbs up! read more

I depend on Ernie Johnson to take care of my rental properties and my home. I don't even have to inspect his jobs, before or after, because I trust him completely to do the best job that can be done! And, he's never let me down!! Besides being the best carpet cleaner, he's stripped and sealed tile floors for me and cleaned a lot of my furniture. He power washes stairs and will consider any kind of cleaning job that comes up. All of his work is beyond excellent!!! Thank you Ernie for being someone I can depend on!! read more

It's been awhile ago that Ernie cleaned our carpets and they still look great! He is customer service focused and an extremely hard working guy. We have wall to wall carpet throughout our house and he did a very thorough job. We had stains and odors from an ill pet that Ernie took care of completely. I highly recommend him. read more

Ernie did a good job. He is very helpful and friendly. I highly recommend him!

I called and got a message that they were unavailable and would return the call. I left a detailed message and asked that they return the call. I noticed a missed call but no message. I was surprised that it was them calling and they did not even leave a message. When I called back I was told that they were too busy to respond to my message. He was curt and rude. I told him he was probably too busy to do any work for me and I would check elsewhere. read more

No clue how good their carpet cleaning is - never got that far. Called for a quote and got a smart ass so won't be using these people for anything. Coupon says "any carpet cleaning" but was told it must be 2500sf. read more

I have used Ernie years ago, my daughter threw up, and it was the evening time. So I had thought that I had cleaned it all up. By the morning, I could see that it wasn't all cleaned up. So I happened to call Pro Tech and Ernie came and cleaned the carpets where the mess was and in the whole house for a very reasonable price. Plus he even did a "sniff test," to make sure that it was all gone. So I continued to get the carpets routinely cleaned, because it made the house smell fresh. I had also asked if he could clean the tiles, which he did. I was very happy with the results. I highly recommend him, he's a very nice man and works very very hard. read more

My short-lived experience with Pro Tech Carpet Cleaning was very disappointing. I found Pro Tech Carpet Cleaning on Yelp, and had high hopes based on the glowing reviews and 5-star ratings. I called Ernie for an estimate for having all our carpeting in the house cleaned. I gave him the square footage of our house, described which rooms were carpeted (vs. linoleum/tile areas), and described to him two stains (and what kind of stains they were) that might need a little extra attention. We have light carpeting, so there is the usual traffic-area dirt, and some spotting, as you would expect in a home with four active adults. As longtime homeowners we have had our carpets cleaned many times in other residences, and know what will come up with normal steam carpet cleaning. Ernie gave me a bid range of $275-325 over the phone, and we scheduled the cleaning for later in the week (today) as we have houseguests coming in the near future. Ernie arrived at our house this morning, and I walked him through the house, showing him the areas to be cleaned. When we finished the walk-through, he said that the cost was going to be $520. When I reminded him of the bid he had given me of $275-325, and that this new price was almost TWICE the original bid, he said that we had "more carpet" than he expected , and the stains were going to take some extra work. It had a real "bait and switch" feel. I felt very deceived and told him that we would need to look elsewhere, and he left. Very Disppointed!!! read more

The date of service was 1/30/13. I was looking for a reasonable and honest carpet cleaning company to have my carpets cleaned prior to Super Bowl Sunday. I found Pro Tech in a YELP search and immediately read all of the reviews. This is the "only" reason that I went with Pro Tech. Upon my initial call I left a message and waited no more than an hour to get a call back from Ernie at Pro Tech. During our conversation, Ernie asked very specific questions regarding the number of rooms, square feet of carpet space and condition of carpets. He used this information to provide me with a reasonable quote over the phone. I then asked if he had time that same day and confirmed for me that he would arrive at 1:00pm that day. Ernie arrived exactly at the time we had agreed upon. We did a joint walk through the house and I clearly communicated what I wanted done. He took approx. 30 minutes to set up, which he does not charge, and took the time to lay down towels on the tile and around corners to protect against damage. All of the heavy soiled spots were pre-treated and the entire house was done in approx. two hours. Ernie is an extremely hard working individual and it made me tired just watching him work. Upon payment, he honored his original quote, which was very reasonable. The carpets, which are very light, turned out GREAT!!! My family came over that weekend and were impressed with how nice the carpets looked. Overall, my assessment on the quality of service, timeliness and results is a solid Five Stars. Very satisfied with the entire experience. Lastly, I've been in customer service for 20 plus years and I must say that Ernie is a true professional. From our initial call through the time he spent at my house providing the service, he was always polite, professional and courteous. I highly recommend Ernie's service. I hope others find my review helpful in selecting Pro Tech Carpet Cleaning. read more