Dr. Rosa is a very intelligent person that really knows his optometry. I have a rare case that I was born with that no one really sat down and explained what my condition was. I have a complex case that he just diagnosed it very easily. He even knew what kind of dosage to make the lens just correct. I went to the KP optometry and the stupid lady made them way too strong. Anyways, I highly recommend this doctor. read more

Dr Rosa was awesome with my eye exam! Very knowledgeable and friendly to everyone in his shop. Looked for a new Optometrist with my new VSP vision insurance and happy to find him. Front staff was very nice too! Def would recommend! read more

My family has been going to Dr Rosa for years and have had a great experience with both Dr Rosa and his staff. They have a nice selection of glasses and my daughter has as well. They also always call our insurance and know how to best apply insurance to our vision needs. read more

I've been seeing Dr. Rosa since I was in middle school and I never had a problem with Dr. Rosa or Sasha (the front desk lady). But recently I've been having trouble with the other front desk (I don't know her name). I somehow always end up arguing with her whenever I talk to her on the phone. She has a mean and rude attitude even if she seems to be talking nicely. She's the only problem I have at this place. read more

Dr. Rosa is new to me. Been going to the same place for 13+ years until I moved to San Diego and had to find a new place. I was having a mini emergency and needed contacts ASAP. I called late afternoon and was able to schedule and appt. and a get contacts the following day which was huge. Dr. Rosa was pretty cool, friendly and attentive. I was actually a bit surprised at how thorough his exam was compared to past experience. I ended up leaving with some insights into my ocular health and condition that I was completely unaware of. Considering I trusted and patronized the same place for over a decade, I was pleasantly surprised by how easy the whole process was. So long as I'm here, Dr. Rosa has a customer in me, very good experience, would recommend to anyone in the area. read more

I've ordered eye glasses through Dr Rosa four times now and they have yet to get the first prescription right. When I visit the shop, I'm not treated well. I am never called in a reasonable time, I'm done with this shop. read more

I totally agree with Bryan and Shawn. The office is super-unorganized and not that friendly. The rest of the staff gets the attitude from the doctor. I tried on hard contact lenses for the first time in my life and had to go back a week later for a checkup. The lady at the front desk scoffed at me for not having them on for two hours prior...the doc did the same thing. How in the world am I supposed to know you're supposed to wear it two hours before an appointment if you don't tell your customer who has NEVER worn them before and then act all arrogant about it?! This place disgusts me and I am shocked that they are still in business. I've since changed to a different office in Scripps Ranch and get the best service there. Someone tell me how to give zero stars...one star is way too generous! read more

Horrible service wasted my time. I came from out of town. Asked for their help to replace contacts I needed replaced and gave them my prescription. Although they made it seem like they would help me upon arrival refused to fill my prescription. Unless you wanna waste your time too I'd avoid this place at all costs. Especially if you value your time. There's plenty of other more helpful optometrists in the area for you to use. read more

Robert Rosa, OD - Optometrists Near Me - San Diego, California

Dr. Rosa is an awesome Optometrist. I went to see him because my contacts were getting blurry. He looked at my eyes and told me that i had a little bit of astigmatism and that my contacts weren't correcting that. He gave me a new subscription that helped me to see the clearest I have seen in years. He took a lot of time with me and explained everything. This was the first time I have gone to him and I will continue to go back. The office ladies were also very personable. The office was a little small, but worked very well for them. read more

I've never had a problem visiting Dr. Rosa. If this is a review of the service I receive and the quality of care I get, I easily give him 5 stars. I've never had an issue with delays in my appointments and I have been going to this optometry for almost 10 years now. I'm a bit shocked to see some of the other reviews, but I guess any person in the service industry can have a bad day. All I know is I love this place, and I will continue to go here. I trust Dr. Rosa's advice, and I never feel like I am being up-sold or pushed into purchasing something I don't want. read more

Don't waste your time. Scheduled an appointment. I waited for thirty+ minutes after my scheduled time in a dated and dirty office. The receptionist clearly did not value my time. After thirty minutes I asked how much longer. She said "I don't know. A bit longer" I responded with "Thank you very much. But I took work off for this and I can't wait anymore." She offered no apology, was quick to get me to "reschedule". And when asked if this is how it normally is run. She shrugged. Plenty of better eye doctors out there. Go see them. read more

Doc Rosa is awesome and I've got to get a major shout out to his receptionist! She makes a point to remember my whole family by name and is super helpful from answering questions to recommending which pair of frames to get. I now live 29-30 min away, but will keep coming back for the fast walk-in service and the epic customer service. Not to mention they accept my VSP insurance. Much recommended. read more

Awful customer service, the lady in the front desk was very rude that I felt I want to leave at the moment I opened the door to get inside. The way she was looking and talking to me wasn't like " how can I help you?" But clearly more like " what do you want!?" It sure ended by me saying "I don't think I'll ever come back here" read more

Great office! Dr. Rosa is always professional and friendly. Sasha at the front desk is great too- super nice and friendly. They're always on time with appointments and always do their best to help you save $$. read more

My eyesight is so bad I can ONLY read the big E on the eye exam chart. Therefore, Dr. Rosa is my hero because he provides me with clear vision. I've been going to him for many years and he's always done a great job. He's very thorough and asks you lots of questions to make sure you have the prescription and type of glasses or contacts that is best for you. The rest of the staff members are friendly and helpful. The office is small but very neat and clean and there is a wide variety of glasses frames to choose from ranging from cheap brands to Guess to Armani. I've always been able to get an appointment quickly. read more

My experience is a bit like Shawn's and E.O.'s experiences. The office seemed chaotic upon arrival. There were of people visiting to say hello to Dr. and employees with very little focus on my appointment. The exam was good and professional. I feel I was given the correct diagnosis. Upon returning to the reception area, more visitors were keeping the staff occupied and not focused on completing my appointment. The glass frame selections were all very expensive. I was congratulated by the office associate for having great insurance and having to pay so little out of pocket. Not only did I not think I should have to pay the amount they charged me, but I don't thought my insurance company was charged too much for the frames. Upon completing the transaction, the associate told me it would take 7 to 10 days to complete to get the glasses. I responded to her that I needed the glasses urgently, so she said she would "see what she could do and give me a call." I never received any calls from her. After two weeks, I called and asked for a status of my order. I was told I would get a call back. I call later in the day and was told the same thing. These calls were both by 1pm. Neither call was returned. I called the next day and was immediately told that the person I was speaking to did not make the error and that the business was very busy the day before. I made no accusations, but was met with exceptionally defensive responses. I was then offered the phone number to glasses manufacturer to find the status of my glasses. I then canceled my order for the glasses through the doctor's office and explained I would work with the manufacturer directly. I was told I was given a refund on the phone for the portion of the glasses I paid. I called the credit card company and no transaction was ever made. The glasses arrived at the doctor's office later that morning. I asked them to deliver the glasses to my home less than half a mile away from the doctor's office. They said they would bring them over. An hour later, they had not arrived. My wife then drove over to pick up the glasses. Her greeting from the office is "it's a good thing you arrived when you did, we were just about to leave to bring these to you." This organization is incapable on delivering on a majority of the services they claim to offer. The doctor may be competent, but no other services were rendered with a level of professionalism required in this retail environment. I don't see how an organization can display such unprofessional conduct and be the same people who manage this confidential information covered by HIPAA. I would strongly discourage using the services of this enterprise. read more

I've been going to Dr. Rosa's office for at least ten years for all of my eye needs. I highly recommend them.

I have been treated by Dr. Rosa for the past twelve years and have always been happy with my prescriptions. Scheduling appointments with my work schedule and children's school schedule has been simple as he is open on Saturdays. He has always been very open about explaining my treatment especially when contacts stopped being an option for me. He has guaranteed his work and when I (rarely) problem with the fit of my glasses; always available to help me. I am hard on my glasses and he and his staff are always there for me (without an appointment) when I need to drop by and have a frame tightened or adjusted. I whole-hearted recommend this optomotrist and many of my friends and co-workers go to him now. read more

I'm sad to see some negative reviews too. I have been going to Dr. Rosa's office for five or six years. I have never witnessed any of the issues brought up in those negative reviews. I have had to wait beyond my appointment time a couple of times, but I realize they can't predict to the minute how long some appointmets might take. All of the staff are great, and I love Dr.Rosa's style. As the others have said, he is very thorough and explains things in a comprehensible manner. read more

I can't imagine why anyone would give Dr. Rosa's office a bad review. I just came from my 3rd yearly visit with him, and needed to call back because of an insurance change I had. I saw these reviews and felt the overwhelming desire to write about my experiences. I was referred to him 3 years ago after I commented on my friends new glasses. They couldn't say enough nice things about him so I figured I would try him out on my next appointment. I like the small office and the personal treatment. Dr Rosa takes the time to explain what he is doing and why, and if something is wrong, what your options are, and what to look for. I couldn't be happier with each and every one of my experiences there. It's a nice change from the cattle like feeling you get at most medical facilities and conglomerates we are stuck with in this day and age. I for one love the personal attention and feel lucky to have found this practice. If you read those bad reviews it looks like one person is simply intolerant of someone making the best out of a bad situation and the other may not be telling the whole story. Just my 2 cents. I hope if there are others patients that are grateful for his kind disposition and thoroughness that they also take the time to share. Thanks Dr. Rosa, you are great! read more