Huge store! Lots of athletic wear! No fishing gear at this location though…read more Employees didn't really offer help but it's fine. Lots of Nike and Under Armor with a smattering of team jerseys.

Soooo I have been at this store before but not really a stop for me when I come to the Great Mall…read more My cousins were visiting and they wanted to stop by since there is no Dick's Sporting Goods where they live. Yes, the store is huge. Yes, it looks organized and clean. Yes, there is a lot of sporting items. Yes, there are a lot of brands featured and available. My cousin wanted some Hoka shoes, she saw some that she liked and wanted to try in her size. In order to get your size to try on, there is a tablet on a stand that has you scan the bar code that is on the inside of the shoe that is on display. Once you scan, the shoe pops up, the colors are on display and the shoe sizes that are available. Using the touchscreen and going through the prompts, you request your shoe to be brought out. You also add your name to the request. On the display it tells you that your shoes will be brought out, less than 5 minutes. Since my cousin had a small infant with her and it was feeding time, I told her that we should sit and wait. A minute passes by, then 2, then 5, then 10, then 20. Meanwhile, I see no sales associates on the shoe floor. No one to ask what is happening. There is an entrance in the back that has signs posted to not enter, employee entrance only. Mind you, we were sitting right on the side of that entrance. Suddenly, an employee comes out, calling the brand and the shoe size of the two boxes that he had. People are scrambling to see if the shoes that are brought out are theirs. Nope. Some people are holding on to the display shoe and asking the associate if they could bring their size. The employee leaves to this illusive wall/door. Waiting, waiting.... Now, I am a very patient person but now we are at the 30 minute mark, another employee (not the 1st one that came out) makes an appearance, once again calling shoe brand and size. Walking a bit and swarming. Who knew that so many people were requesting Hoka shoes at that moment too. Why did the screen bother asking for a name if they were not going to use it. More people swarm the employee asking for their shoe size and they leave before I can say anything. 40 minutes....50 minutes, another 3rd employee walks out and brings another stack of shoe boxes with him. Same show, calls out the brand and the size. Nope, not the Hoka's my cousin wants to try on. Finally, I ask the employee, how long from when I place a request to when someone comes out with the shoe, and he said 5 minutes at the most???!!!!!! The most! I told him that I had been out here for almost an hour and no one has come out, he aplogizes and asks what shoe we want. I told him and he promises that he will be out ASAP with my shoe. Okay....promising. Another employee comes out....people swarm, my shoe is no where in the stack. Every other customer that is in the shoe dept is trying on their shoes, deciding and walking over to the cash registers to pay for their shoes. Not joking after waiting over an hour, finally the shoes for cousin to try on comes out. No, they didn't call my name, but since we had prime seating area to this door, i was able to spot the sticker with the shoe style that my cousin wanted. She tried them on....and NOOOOOO! they were too tight, she needed a half size bigger. Ugh, the future did not look fun if we were going to wait soo long to get the bigger shoe size. But, she wanted the shoe and they were leaving the next morning and there was no time to order online or go elsewhere. I used the tablet kiosk to make another request, I guess I had not learned my lesson. Mind you, I didnt see another kiosk and there was a guy that was perusing and looking like he was online shopping while others had to make their request. I did it and the waiting games continued. Waiting, waiting....everyone else getting assistance.... 10 more minutes....20...30 Finally I asked, where are we on the queue for our shoe to come out. He said well they dont have the size 8, so sorry. Um, we have the size 8, she has tried it on, now we need and 8 1/2, oh, sorry about that, I will be back ASAP. Okay....ASAP means different things for people. Finally, an associate comes out, not calling out names, brands or sizes and I see the shoe box. I told him that is ours. He gives it to me. My cousin tries them on and they fit. Long review, yes. But what a nightmare! Why have a process if it does not work and its not efficient. In a perfect setting, sure I can see instead of harassing the sales associates with wanting your shoe size, there is a system in place for them to get the alert and they come out with what you requested. The sales floor is clean since the only shoes out there are the display and not hundreds of shoe boxes. But, what is in place is not better. Personally, I will never buy shoes here. I would go somewhere else to try them on. I also wouldn't recommend this experience to anyone. Unless, maybe you have time to kill. Maybe.

heard great reviews about this business but i just called them today and they said they have not…read morebeen doing kayak rentals in 3 years!

I haven't been there bc I don't fish but if you do, and need bait, stop by. This family has been in…read moreAlviso for ages--and has been selling bait for ages. I'm happy to see them still offering these services for the fishermen choosing Alviso as the spot for their water time adventures. BTW I don't think they rent kayaks anymore. I hope you enjoy your time in Alviso. Happy fishing.

Guy who works the cash register is rude and disinterested, ruined the place for me honestly.read more

Encuentras todo lo referente a la pesca y muy bien servicio de las personas que atienden en este…read morelugar

I ran into several issues ordering a fishing pole, and after waiting for it to arrive at the store,…read moreI found out it had been damaged. Needless to say, I was frustrated. That's when Amber (Customer Service) stepped in. She immediately took ownership of the situation, genuinely cared about making things right, and brought Mike (Manager) in to help. Instead of making excuses, they worked together to find a solution and made sure I left satisfied. Great customer service isn't about never having problems, it's about how those problems are handled. Amber and Mike went above and beyond, turning a dissatisfied customer into a loyal returning one. They truly know how to treat people, and that's the kind of service that deserves to be recognized. Thank you both!

Most definitely the right stop for every outdoor activity & I value them. Service is always at your…read morefingertips. They always have enough employees to help with your selection for the right activities. Here at bass pro shop they always value our time and have the best selection in the market and they have the best value for your business. I for one would like to see your review on how your experience was when you visit bass pro shops Thank you

Surprised by the lower ratings. My experience was top-notch. Chris the manager was great. I left…read moreinformed and confident, thanks to him. He patiently answered all my questions and spent a long time with me to make sure I was taken care of. Kudos to him!

Stopped in for the first time earlier today on the recommendation of another well-respected local…read moregun shop for where to sell used firearms. They do cash trade-ins day-of-sale unlike most gun shops in the area that only do consignment. They take the time to properly appraise what you bring in, make sure it's legal for sale in California and make sure all the required paperwork is filled out properly. Their prices are generally fair market value from what I've seen considering it's a cash-day-of trade-in. You'll be waiting for maybe an hour at most here to get paid for selling your stuff instead of the weeks that you would with a consignment sale or what passes for a private-party transaction in CA. Could you potentially get more selling privately or putting your stuff on consignment and waiting for it to move instead? Maybe, but their way of doing things avoids a lot of the multiple trips and waiting time that comes with doing either of those other two options instead in California. I would definitely recommend coming here if you have guns you need to sell urgently or if you would just rather not deal with selling on consignment or arranging a private-party sale yourself.

Great place for your fishing needs. The owner, Omega, is very knowledgeable and friendly. Great…read morepersonality and awesome to talk to.

Super friendly and kind service! We were doing a homeschool project and the worms were donated!…read moreHighly recommend supporting small.

The closest Dicks Sporting goods to me right in the Sunnyvale area right off El Camino. It's in a…read moreshopping center near Ross and Sprouts. During the World Cup they were selling a specific World Cup pin that other stores didn't carry or you had to pay double the price for it online. I checked the inventory on the store website and it said they have about 6 in stock, so I went in to grab it. Upon entering I was greeted immediately and found that the World Cup section was directly upfront by the registers which was great, but I wasn't successful in finding the pin, so the cashier tried helping look for it and we had no luck. They doubled check to see if there were any in the back, but there weren't. I was told it's here but misplaced somewhere else and they had no clue. I was on the hunt for this pin and no other locations at Dicks had it except for the Sunnyvale location. I was disappointed I couldn't get the pin, but the people here were really nice and tried to locate it.

Posting this as a cautionary tale for anyone buying shoes at Dick's Sporting Goods - Sunnyvale…read more This would have been a one star rating if not for Xavier in Footwear. Excellent service and attitude. I bought a pair of On Cloud shoes and within 5 days realized they were too big. The issue only showed up in real-world use: when walking downhill my foot slid forward into the toe box. That's not something you reliably catch by taking a few steps indoors. I went back to do a simple exchange (not a refund). The shoes were clean and in excellent condition. The only visible difference was very slight yellowing on the outsole contact pads -- noticeable under their bright store lighting but not dirty, or damaged. At first I was told the exchange would be fine. After further inspection, they reversed course and said the shoes were not "resaleable" due to wear. I spoke with multiple people (each initially identifying themselves as "the manager" before clarifying their role), and after a lot of back and forth the best options offered were: * 15% off a replacement pair, or * $60 store credit as a "no receipt return" value (they said this reflects the lowest recent selling price and excludes clearance). I ultimately took the $60 credit because my time is worth something and I needed the correct size. But the key takeaway is this: If you buy shoes here, assume you cannot test them outdoors -- even briefly -- without risking being denied an exchange. The 90-day return policy sounds generous, but in practice footwear appears to need to look completely unworn to qualify. I'm sharing this so others don't make the same assumption I did.

I went into the store a few weeks ago, and it was a disaster . I just called today 8/26/25 and…read morerecored message says The store is NOW permanently closed. Forwards you to Sausalito store.

I go there because its convenient, close to where I live. I…read morejust wish they would be fully stocked on fishing gears e.g. Hooks, Sinkers, Lures etc etc etc.. most of the time I go there and the shelves are empty, they dont have stuff COMMONLY used by surffishing people like me.. Im lucky I dont live to far from the store or else I would NOT waste my time.