The reviews here are pretty funny, they are so polarized. You have the fudds who enjoy Joe's crabby…read moreattitude and bad customer service, and then the normal people who don't like being treated like their presence is a major inconvenience. You might be able to guess where I stand.
Anyway, I came in looking for some ammo. Common ammo. Ammo Big 5 would have, but I like to support local business. So I came here.
I come in and there are no customers. This isn't a bad sign to me, it was outside peak hours and the shop is kind of tucked away. Joe is there, and joe is talking to someone.
Joe is telling a story to this someone. I see them, they see me, they nod at me. I nod back. I begin to open my mouth, and Joe continues his story, pointedly ignoring me.
Hey, that's fine, I'll look around. It's a new store, maybe they have some cool stuff?
No, they don't.
Castello Gun Shop is a fudd shop. They only stock nonsense calibers from 100 years ago that an ever-dwindling number of people even know about, much less want. See all the people raving about black powder and the midrange knife selection they have. So you're set if you either A, want an average quality knife that I wouldn't expect to last 5 years, or B, have a gun so old fashioned the government doesn't even classify it as a gun.
Like I said, an ever-dwindling audience.
Also, you'll apparently have to stand around listening to Joe and his friend/coworker/victim talk about nonsense and laugh at parts that weren't identifiable as jokes for 15 minutes.
Yes, Joe kept me waiting 15 minutes because he was busy telling some dumb story to someone who dropped a lot of hints that he was ready to leave. I was kind of scared that this was actually the previous customer, and Joe had cast some sort of spell that froze him there, stuck listening to unfunny random nonsense until someone came to break the curse. I hoped it wouldn't transfer to me.
When Joe finally deigned to speak with me, it was to confirm that they didn't have any of the calibers of ammo I wanted. That would .223, 5.56mm, .308 Winchester, 7.62x51, 9mm, .38 special, .357 magnum, and .44 magnum. Look, I get not stocking all, but stocking none? What exactly do you sell here?
It took all of 30 seconds to confirm Joe didn't have anything I wanted. So yeah, 15 minutes wasted because he's too rude to help a customer at his store. I don't see much reason to come back given every single other store has nicer employees that actually, you know, want customers.