I ran into several issues ordering a fishing pole, and after waiting for it to arrive at the store, I found out it had been damaged. Needless to say, I was frustrated. That's when Amber (Customer Service) stepped in. She immediately took ownership of the situation, genuinely cared about making things right, and brought Mike (Manager) in to help. Instead of making excuses, they worked together to find a solution and made sure I left satisfied. Great customer service isn't about never having problems, it's about how those problems are handled. Amber and Mike went above and beyond, turning a dissatisfied customer into a loyal returning one. They truly know how to treat people, and that's the kind of service that deserves to be recognized. Thank you both! read more

Bass Pro Shops - Their sale ad promoting the sale of ammunition - Outdoor Gear Near Me - Manteca, California

Most definitely the right stop for every outdoor activity & I value them. Service is always at your fingertips. They always have enough employees to help with your selection for the right activities. Here at bass pro shop they always value our time and have the best selection in the market and they have the best value for your business. I for one would like to see your review on how your experience was when you visit bass pro shops Thank you read more

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One of the better Bass Pro Shops in the region. The Manteca location is two stories and a little bigger than the Sacramento store. The interior has some nice features when entering. There's a giant artificial sequoia tree you walk through with an artificial rock ridge line in the rotunda with rams on the ridge. This location seems to stock more combo fishing rods. As for the rest of the fishing supplies it's about the same as the Sacramento location. On the outside grounds theres a small pond where you'll see families with their kids fishing. Buy some fishing gear and go fish!!! read more

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We were driving through this area and of course when we saw a Bass Pro Shops store we had to stop and spend some time here. We love this place. The closest one to us when we're home is in Rocklin, so whenever we come upon a BPS we gotta go in and walk around, and maybe pick up a couple things. My kids love this place, there's so much to look at, it's like going to the Great outdoors but you're indoors so there's no complaining from the kids, a win-win. They especially like the giant aquarium in the middle of the store. There's usually some pretty kois, but also some wilder fish. I think we saw a shark or sturgeon of some kind this time. All the "stuffed animals" taxidermied creatures are super cool. I enjoy seeing them as do my kids. I get a kick out of seeing my wife freak out and walk as far away as possible from those animals because they scare her, haha. My kids get a kick out of seeing their mom all scared too, usually that woman isn't even scared of spiders or cockroaches, and kills them by hand with a paper towel, but I digress. There's so many cool areas all over the store, but my favorite are the camping and hunting sections. They have a fantastic selection of knives and of course, nice guns too. They have everything you can think of for camping the wilderness way or if you prefer to bring civilization with you, they've got all kinds of glamping supplies too, that's what my wife says it's called. Glamorous camping. My kids really like the archery section and the range in house is cool too. Too bad it wasn't open the day we stopped by this time. Finally, there's everyday stuff like tons of sports and camping clothes, insulated bottles and coffee mugs, igloos, thermoses, hiking and regular shoes for trails and serious hikes, all kinds of backpacks, travel bags, some luggage, and camp chairs that really can be used for any outdoors activities from the local park to a real camping trip. There's just so much cool things here and you can walk around till you are exhausted and then you can climb into a tent and take a break. My kids may or may not have done that. Good times. As for value, there's things that are reasonably priced and some items are definitely over priced, but you get good personalized customer service here (but you do have to seek it out) vs online where you're just on your own, plus here you get a whole experience shopping so it's worth the extra to get good service. Till we drive past another BPS... read more

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I've never been in one and wanted to explore. This place is huge! The selection is very impressive. Please come and create your own adventure. read more

Bass Pro Shops - Outdoor Gear Near Me - Manteca, California

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Wow. I don't even know where to start. This might be the greatest service i've ever received from a retail store. I have just gone here for the first 2 times ever to a bass pro shops and it was the greatest experience. I went in to get my like spooled since i'm a beginner angler, and the service was more than outstanding. Notably, Julio, Steve, and Freya in the fishing section. I just left now after my return, and I NEEDED to make this review. Julio, Steve, and Freya, were so so helpful and kind. I had so many questions to ask and they went out of their way to answer them the best they can for me. They gave me tips and tricks, and even Steve had tied on a leader for me (which they don't commonly do)! All three of them were the most helpful, kindest, understanding. If you need to go to the fishing section, ask for them! Thank you Julio, Steve, and Freya! read more

Do not buy a firearm here. The service is so bad! Took over 2 hours to get my DOJ paperwork completed. The reps act like there so cool, and any questions is not worth their time to answer. Later that day I filled out my paperwork I spoke to a gentleman and told him where I just came from. He stated that he felt my pain and told me of a similar experience. They dont answer the phone and takes multiple attempts just to speak to someone within the store. The ambiance is extremely cool and neat, but ill never go there to buy another firearm. read more

Love going to Bass Pro Shop! The selection on various outdoor items is amazing. I'm super impressed with the types of rods available. The kids were mostly impressed with the aquarium, shooting range, and archery. The staff was very helpful especially with the archery. Thank you Ron. Prices here are competitive but overall worth it. We will be stopping by on our trips to San Francesco. read more

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I usually go there when I am in the area as something to do that's free (although it's hard to leave without goodies). The staff is always super nice and helpful. I can't speak to their inventory but I usually find what I'm looking for. You find good deals displayed in bins. It's like a free aquarium and animal (taxidermy) exhibit, it is a fun place to go and explore. read more

Bass Pro Shops - Aquarium fish - Outdoor Gear Near Me - Manteca, California

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Thank you to Krystal especially, in the Customer Service Dept. Everyone there was great with the holiday rush but she went above and beyond, getting us answers and managing a long line of guests that also needed her attention. We were particularly complicated, and she was patient and made sure everything went smoothly. read more

The gun counter here is just pure trash. 3 people helping one person and i was next in line standing there for 40 plus minuites. Never buying a firearm here again. Im taking my buisness to Turners read more

I loved the ambiance in this bass pro shop! It was my first time in these sorts of shops but they had such a variety of sports and hobbies! It was very accessible as well! They had two glass elevators that were very beautiful so you don't have to go through the stairs but there are also many options for stairs around the store! read more

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Bass Pro shop is a really nice store really wish we had one in San Francisco because there are so many outdoor and camping gear here. The hat is really nice and the merchandise, I really like how the store looks with all the animals and everything it's pretty crazy how the store looks really nice. The value of the items were about 36 bucks after tax which was really good for a shirt and some hats. Service here is very friendly and everyone who I asked would help me. read more

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Ok i am going to be straight up i hope TAMMY hears this and BASSPROSHOPS or CABELLAS takes care of they people. So i asked one of Tammy's trusted associates a young latino half white man with a magical wolf cut, he saw me all lost and immediately guided me to where i needed to go i forgot his name but he was wearing a blue bass pro polo that day he was on point with TAMMY... anyways they found the Medium Carhartt loose fit i was so grateful... anyways Tammy you rock ;) read more

This was the first Bass Pro Shops I ever visited and it did not disappoint. Huge selection of pretty much everything outdoor-related. Prices range greatly, pretty much something for every budget. There are currently only three BPS in California and this one is my favorite. Taking a star off for the aggressive sales reps (no, I'm not buying your credit card) and the lack of help with certain departments. My guess is that they're understaffed. read more

Who isn't a big fan. People are so impressed my this place new and old. Plenty of options. Played the shooting game- wanted to try archery but had no time. Best jerky ever. Lines are short and quick. Friendly staff. Clean! Fish tank is always a fan fave. read more

I purchased a 2023 Sun Tracker boat from Bass Pro Shops in Manteca and unfortunately my experience has been extremely disappointing from day one. The boat had ongoing issues immediately after purchase, and despite multiple attempts over several months to get them resolved, the problems were not properly addressed. After significant delays, the boat was finally inspected and a hole in the console was discovered, which was allowing water intrusion into the vessel. I brought the boat in for repair expecting a resolution, but when it was returned, the condition was actually worse. Components were loose, poorly fitted, and the overall workmanship was unacceptable. The original issue was not fully resolved, and additional problems appeared after their service work. At this time, Bass Pro Shops in Manteca still has possession of my boat, and I have been unable to get any clear communication or updates despite multiple attempts to follow up. My calls are not being returned, and I'm being left without answers or a timeline for resolution. To make matters worse, the warranty service department has stated that the issue is not their responsibility and that it falls on the dealer, who they believe caused the damage during service. I am now stuck in the middle with no one taking responsibility, no repair progress, and no clear path forward, which has been extremely frustrating and concerning given the cost and seriousness of the purchase. At this point, I am extremely concerned about the quality control and service standards. For a major purchase like a boat, I expected far better support and accountability. I hope management takes these issues seriously and improves how warranty and repair cases are handled for customers. read more

Has everything you need to camp , fish all outdoor adventures! my favorite time to explore close to easy freeway access

I had a great Experience at Bass Pro Shops!!! This place is Disney land for Adults!!!! It has anything for the Outdoors People!!! From Tools to Bass Boats !!! Full Selection of Firearms and Ammunition and plenty of Safe Folks!!! Archery and Fishing Gear Galore!!! Great Prices and knowledgeable people!!! This Bass Pro is a Baller On A Budget Approved Establishment!!! I'll definitely be back!!!! read more

The return process for anything, especially clothing, is outdated and clumsy. They only use FedEx for returns and they're very inconvenient for me. Plus, there are better online stores offering free return shipping. read more

Love this location better than San Jose . This location more organized and people don't treat you like a criminal when buying firearms and ammunition. San Jose has 2 old rude old men at ammunition that have their belt on to tight. We are not criminals we are Americans with 2A rights. read more

The 1st time I walked into a Bass Pro Shop, it took my breath away. This shop is no exception. Its grand atmosphere makes it a fun place to shop for all types of sporting gear. The kids love the waterfall and the fish. This shop has a trout pond too which has huge fish which you can look upon (reminds me of a koi pond). There's lots to shop around and some great prices too. A welcome diversion to see if you're staying at Great Wolf Lodge. You can walk behind the waterfall and it's a magnificent experience. Highly recommend! read more

Bass Pro Shops - Waterfall - Outdoor Gear Near Me - Manteca, California

I had great customer service at the glasses section by 2 employees Raquel and Teresa. They both provided great product information and service read more

If you have never been to this location you have to! It's the biggest one I have ever been to. Back at my other place in Boise, Idaho we have a Cabela's (same company) and love that store, but even though they have a great selection this place is on a whole new level. The fishing section alone will blow your mind. Service for the most part is always good and the reason I took away a star was the not so great service I had the other day but a new pole and the guy refused to re-spool it for me even though back home they do it all the time. On this trip I bought a brand new kayak along with some other fishing gear. A couple guys brought it up and loaded all up in my vehicle it was great service. I also think their prices are very fair especially their Bass Pro branded stuff plus as far as clothing really like their Ascend and Red Head stuff for guys. Even my wife who can be pretty picky loves the Ascend Natural Reflections brands. Plus you can also buy anything from a new pole, to a boat and ATV and even try out your new rod and reel right in front of their store with their stocked pond. Overall great store and glad I visited and stopped in. read more

I love BPS but i dislike the aggressive time share sales people in front of the aquarium. They stare you down and wait for you to come closer. I cringe and will walk around the whole store or take the elevator just to avoid them. Otherwise BPS, is one of our last sporting, camping, boating stores around. Please scale back your salespeople in front of the aquarium. read more

Bass Pro Shops - These sales people are way too aggressive I avoid eye contact at all costs - Outdoor Gear Near Me - Manteca, California

We came in looking for a hunting knife. The gentleman that helped us was very nice however the whole time we were in the establishment of the looks could cut glass. We stopped at the bathroom first please check in on the women's restroom it had paper on the floor and unflushed toilets we took the elevator up and the whole time we were asking questions etc the looks were awful. I felt very uncomfortable no one should feel like that when we are paying customers. read more

I'm half expecting John Candy and Dan Aykroyd to walk out of here. When "just looking" escalates. The Central Valley souvenir my husband got for himself: a MasterBuilt MB20070421 30" Digital Electric Smoker - currently on sale for $229.99, orig $299.99 (same price online as in store). Massive shop with a Cabela's attached. We could've spent hours here if it weren't for rush hour traffic to head back to the Bay Area. read more

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This Bass Pro Shops is located in the same plaza as AMC with plenty of parking. Being such a fan of this beloved sporting goods and hunting store, I always have to visit one if I see one (I am not sure why but I like to go inside and browse). So my husband, our little girl and I decided to make a visit last month. Bass Pro Shops is dog friendly for those that are new to this chain. When we walked in, we were immediately greeted by a friendly employee. But to be honest, it was actually our little girl that was greeted first, lol. We were actually approached by several employees while we were shopping because of our little girl. Several of them wanted to meet her and pet her. We ended up purchasing a bottle brush made by Hydroflask because I have been wanting to buy one to scrub the bottom of my water bottles. In store, this brush was $12.99 (prior to tax), however on Bass Pro Shops' website, it was $9.99. We walked over to the hunting gun section and asked the employee if they could price match their website. The employee told us it was no problem and able to ring us up accordingly at the cheaper price. We had a positive shopping experience and would shop here again if we live in the area. read more

One of those stores you can get lost in! We always like stopping in here & before I forget the restroom is straight back through to the back of the store & on the right unlike the Rocklin one which is right up front! You will notice this is a two story Bass Pro & wife enjoys the upstairs if she's looking for rugged shoes for trail walking! She did want to buy some under armour merchandise but held back for now. She's getting more picky as time goes on although one item was 25% off through Xmas. However I was hangry so I grabbed a bag of Johnny Moore's Signature hardwood smoked steak strips & had to hide it from my wife bc she said they were TDF! So delicious! Now she's still asking where is that bag of beef jerky. Like what? Heehee... You can get service but you have to seek it out. We didn't have any issues ourselves. I'm sure we will be back next year at this time! We actually have family who lives nearby & we love shopping in here. Plenty of free parking & other stores to shop nearby. Oh don't tell my wife that! LOL she's been on a serious shopping spree ever since we returned from our recent European cruise vacation. Maybe bc it's so chilly here compared to where we were & she felt the need for some new warm clothes! Aw c'est la vie! read more

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Their employees are really good and helpful . Found what I needed and even got a free hat for my nephew.

I am in desperate need of some hiking boots for this weekend and the ones I ordered online (from a different retailer) were delayed so we drove out to see if I could find some here. I must start by saying that I do like this store, it is beautiful and there is lots to see. I also love that I can bring my dog with me so bonus points to them for being dog friendly. We probably spent about 45 minutes shopping here tonight and we did leave with a few items but definitely not the boots I came for. I know that this is a quality store, but when we got upstairs to look at shoes I immediately saw the exact pair I had ordered online and rushed to grab them. Unfortunately, the were DOUBLE the price I paid online elsewhere. I was a little shook. It only took me a minute or two of looking to know that there was no way I was buying any footwear here. Oh, well. That's why people shop around, right? We decided to browse and let our pup stare deep into the eyes of the fish in the aquarium and I did find the absolute softest ruana I have ever seen and at 25% off I had to have it! Unfortunately, it did not ring up discounted and my husband was asked to go find the rack and take photos and bring them back to the cashier. Ultimately I got my 25% off but nobody likes those situations. Also, while we are on the topic of staff, they have tons of people working here! I will say that they are usually friendly but just tonight, we were approached by 3 sales staff and one was for what we think was like a timeshare raffle....ugh.... Anyway, I'm torn on the rating because I love the dog friendly element, the gorgeous decor and the unique items, but some of the prices are pretty steep and I really just want to be left to shop in peace, so my heart says 3.5 stars but I am rounding up for good measure! read more

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Worst place to buy a gun. Will never buy a gun or ammo there again. BUT Other than the firearms dept, absolutely fantastic customer service. The fact that they let me return my one day used wading boots for a larger size , no questions asked, earned my loyal business. -Cashiers are always friendly -Cool shopping experience with the amazing decor. -Easy access to freeway - Good selection and value read more

We always pass this shop on our way from Fresno to the Bay Area and we have never stopped, well today we did and it was pretty awesome! This is an amazing store, for my hubby it was kind of like a trip to an amusement park and he could have easily stayed there for a couple hours. There are plenty of interactive things for everyone (especially kids); a giant aquarium, an archery range (bring or buy your own arrows), and a shooting arcade. Definitely worth a stop! read more

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Everything here is very well played out the merchandise is a bit expensive by comparison but the wide range of sporting supply here i come here when I need fishing or archery equipment. read more

Gotta give a huge shout out to Alan at the fishing counter. I've been out of the game for near two decades and wanted to get back in. I was interested in a BFS setup, and Alan was able to recommend a great rod and reel for the job. He even went as far to recommend an amazing Rapala Countdown crankbait and even showed me how to tie a drop shot rig! I just got out on the water with everything today and snagged a trout with the Rapala Alan recommended. I don't know how many folks have gone out with a new rig after years without casting anything and pulled in fish the first time, but I have to imagine that's a pretty good sign that I was recommended good equipment. Thanks Alan, looking forward to hunting some bass this weekend! read more

Bass Pro Shops - Small rainbow trout I caught my first time out with my new BFS rig from Bass Pro Shops. - Outdoor Gear Near Me - Manteca, California

I recently took my Tracker boat in to have some minor warranty work done. They did a fabulous job and even done more than what I originally took the boat in for all at no charge. read more

Been coming to bass pro throughout the years and loved the nostalgia of the store but recently the wife and I stop by to buy bullets and Omg the gun department staff was so unprofessional, ignorant and just straight out racist. Please hire better employees who's mature enough with an understanding of customer service.... read more

Went in for the gun counter. Great guys, but man the waiting is tough...was third in line and took 75 min. Give yourself plenty of time

Came here last week with my fiancé to purchase some last minute camping gear because we wanted to go camping for my birthday celebration! We were very pleased to find all the items that we were looking for such as: a foldable chair, portable stove, propane, hiking backpack, foldable table and warm gloves. There was a very nice employee that helped us find some items. I asked him if he could help us find where the portable stoves were located. He knew exactly where they were and walked us over to the aisle. He's very friendly and very helpful. He told us to let him know if there was anything else we needed. He even complimented me on my Sanrio T-Shirt, which honestly made my day! I think the items here are fairly priced. They do price match, so that's pretty neat. Some of the items like the warm gloves that my fiancé and I purchased actually ended being on sale! I was able to get a pair of gloves for only $4. That's a pretty good deal in my book! I also love the elevator. I know it sounds silly, but the clear window was fun to watch while going up and down the elevator. There's a lot to explore in the store. It kind of felt like I was at a wildlife exhibit. You get a shopping experience and some entertainment lol. The shop is also located in a plaza like area with the theatre being not too far from the shop. There is a parking lot here, so parking isn't too hard to find. My fiancé and I were very satisfied with our purchases!!! read more

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The staff at the Manteca Bass Pro reel counter acted arrogant, dismissive, and judgmental. Instead of helping customers who were clearly ready to buy, they seemed more interested in brushing us off and making rude comments about pricing. This employee that was helping my son (which is a young adult) told him you do now this reel is $299 right?! If this is the level of customer service Bass Pro is okay with, they should seriously reconsider who they put behind the counter. Rude, unhelpful, and condescending. read more