Sultan Shariff saved me with his lightning fast responsiveness and skills. My laptop screen was…read morebroken in a freak accident when something fell on it at my hotel when I was visiting Chicago. Microcenter and the Apple Store were totally useless with quoting turnaround times of weeks. Mr. Shariff fixed in less than an hour, replacing the screen and assuring everything was working perfectly. Further, the price was less than I was quoted at the other stores. He literally saved my trip and did it with a smile! Thank Mr. Shariff and Computer Zone! I'd give 6 stars if I could! Andrew L.

On Tuesday, August 18, 2026, I went to Computer Zone USA on Belmont Avenue to have MircoSoft Office…read moreinstalled on my laptop. The owner, Sultan Shariff told me he would install it on my computer at a student discount rate of $100. He installed the software and provided a printed receipt that reflected a total cost of $113.30 with tax and surcharge. No other details regarding the product are on the receipt. When I got home and reviewed the product key he texted to me I saw it was for Office 2021, not the current version 2024. I called Microsoft to discuss the differences and found out that Office 2021 would no longer be supported by Microsoft as of October 2026. That is less than 60 days from installation. I contacted Mr. Shariff because he did not disclose that he was installing old software that would be too obsolete to merit support and updates from Microsoft. I am a senior citizen and feel duped. This is Mr. Shariff's field of expertise and I believe he was well aware he was installing outdated software on the computer of an unsuspecting customer. If Mr. Shariff had informed me that he would be installing an older version of the software for $100, versus the current 2024 version, I would have declined the installation. I requested a refund and also attempted to offer a compromise on the amount of the refund request. He declined, saying no refund is provided once the software has been installed. He offered to install Office 2024 for an additional cost. I declined because I had been misled by his lack of disclosure and trust was broken. I am out of $100 and still have to purchase Office 2024. Seeking recourses for restitution.

Very responsive and quick to report back and recommend further options if he cannot solve the…read moreproblem. I highly recommend MY CRAZY MACHINE.

Rob and his service are amazing! They should call him TNT because he is "Da Bomb." Fair prices and…read moresuper nice dude!

I came here with the recommendation of a friend. I met Syed and he assured me that he can upgrade…read moremy computer and that the audio problems would be fixed. He gave me a fair price quote and he stuck by his word. Honest and so very helpful. Syed you have a new customer for life. Awesome computer repairs and he works fast but does the job right. Many thanks, Brian

Syed was knowledgeable and very helpful while repairing my laptop and discussing the steps he took…read moreto handle my problem. Professional and knowledgeable. Highly recommended for computer repair.

Took my Chromebook to Dragos for repair. Great experience. Honest and affordable! Will be back…read morewith my old laptop. Recommend!

Once again, Dragos with Computer One Chicago saved the day on house call to solve an emergency…read moresecurity threat. Thank you! Thank YOU! Kudos to you for your swift response, superlative expertise, and professional, kindly help! I wrote a stellar review 2 years ago, and am back at it again forever grateful. This guy is the REAL DEAL, a tech wizard extraordinaire and a great guy!

Fast repair! Quality and value in one place…read moreAssistance when you need it Like working with local small business Thank you

I called Chicago Printer Repair and set and appointment. I wanted to clarify what was included and…read morepossible software issues. They responded and waited on my appointment to make sure I was clear and what was included and other possible problems they can't address (software.) I asked to be scheduled and if I could speak with the tech in the morning. At 9:00am promptly, Eric called me for more details. After explaining the details, he advised that this was VERY likely to be a firmware issue and to contact HO directly. I may end up having to get a new printer but I didn't unnecessarily spend $150 for a service that would t fix my issues. Thanks to Eric for his honesty. Would recommend to others. A+

I went there to get a backup of my Macbook Pro 2021 model which was malfunctioning. I had to…read morepurchase the spare parts and deliver it to the guy who was fixing it myself, which I felt like, was weird. I met the guy a bunch of times during the course of 6 weeks, he was either super polite or super annoyed (probably because I was rushing him to do it faster), which was also weird. My issue was not resolved and I ended up buying $200 worth of spare parts that I could not return. I would not recommend this place.

This is my second time in the last few years to need a fix to my Macbook Pro. The first time I got…read moremy battery replaced and the service was quick and included an internal cleaning. 2 years go by and on Wednesday my laptop was having trouble booting up, Bill had me drop it off that afternoon. It is 8 years old and I was afraid i would be investing some money this weekend, but Bill got it back in top shape very quickly. He had to upgrade the software and found a virus. He installed a different virus detector and had it back to me as good as new. If you have a Macbook . . and you have any issue with your computer, MacTamers is the first place you should call. Pricing is fair. Service and Knowledge outstanding.

Alex transferred all of old PC to my new PC. He also organized it with easy-to-use desktop setup…read more Thank you!

My computer was making the saddest noises and wouldn't turn on. Normally I have a friend who is my…read moreFixer Of All Things but he's in no condition to help right now. I called Computerland and brought the problem child in. Alex diagnosed the problem right on the spot and in less than 10 minutes I was on my way. He was knowledgeable, friendly and his prices are very fair. The next time my PC acts up again, I already know who to call. Save yourself time and headaches and call Alex first.

First time I entered, the guy was so nice and very professional. He helped me right a way and he…read moremade me feel comfortable on my concern. He also gave advices on what is the best computer for my profession. He also helped me fixed my other laptop gave some good freebies too. Service was fast, reliable, trustworthy and I will recommend and vouch how good and dependable the staff. Thank you and kudos!

I normally don't write reviews on here, but I felt that others should know about my experience. To…read morestart off, I should mention I am not an expert in computers & technology, but at the same time I am not a novice either. I have fixed and modded computer components & have built PC's plenty of times on my own. First time I went here, I went to get my 15" Macbook Pro Retina laptop screen fixed, an easy repair. I went here because I was too busy to do it myself. Sorin (lead repair tech) advised to replace my broken screen with a used screen to reduce the repair cost. I said thats sounds good and proceeded. When I got the repair back, the screen itself was dirty and the metal lid had tape and residue on it. I understand that the replacement part was a used piece, but he couldn't spend 5 minutes wiping it down and making it look presentable? This was a $500+ repair. At the end of the day, it isn't a big deal, but the reason I mention this is because it is relevant for my next experience with him and this business. My $7500 custom build PC that I had built, suddenly no longer could boot up, POST or enter BIOS. Sorin offered a diagnostics test for $80. I agreed as I needed to confirm which of my parts was malfunctioning so that I could process a warranty claim with the brand. On the phone, I had asked him if I should bring manuals - he said no. I bring in my PC and I tell him I will be right back as I left my power cable for the PSU in my car. He admentently says I don't need to bring it in (without even looking at my PC). Okay fine...I'm not going to argue with a "professional". I also asked if he would like to be provided a list of the parts in my PC to help him troubleshoot more efficiently. He said nope, no need. I drive back home. Next day, I get a call from him and he tells me that he did not realize my PSU (Corsair AX1600i) has a different plug and that he requires me to bring in my power cable. Great. Now I have to drive all the way back to the store when this could have been avoided if he took 30 seconds to look at my PSU when I first came in. I get a call from him later and explains the tests he ran. I should note that he said he was not fully able to test my CPU (3970x), GPU (RTX 3090), or motherboard as their shop does not have the parts needed to run a in-depth diagnostics test on higher end computer components. *This is why I originally told him if he would like a components list of my build when I first came in.* Basically I paid $80 dollars for a rudimentary diagnostic test that was not comprehensive at all in my opinion, as the CPU, GPU, and motherboard are the most important components of a computer. Fine, I guess this is the best I can get for an $80 dollar diagnostic test. I promptly ask him to put my PC back together so that I can pick it up. When I arrive at the store, he hands me my PC back and he said was not able to get the front facing fan on the CPU cooler mounted properly onto the heatsink. Um...okay...your business is called "PRO - Technology Professionals", but you can't even mount a basic CPU cooler onto the motherboard? I also noticed when he put back my GPU, he did not plug back in the power cables for it. And he also reseated my memory sticks incorrectly (pic included).He clearly put no effort in putting my PC back together. Do you not take pride in your work? Completely sloppy. This kind of leaves a sour taste in my mouth, but again, not a big deal to me, so I bring it back home. When I get back home to inspect my PC closer, I noticed the reason he could not mount the front facing fan on the CPU cooler is because it was the incorrect fan. My CPU cooler (be QUIET! DARK ROCK PRO TR4) has 2 fans that need to be mounted onto its heatsink. I don't understand how he could have messed this up because the two fans are both different sizes and only one of them fits on the inside. Instead, it's clear he forcefully jammed the other fan into it as it is basically impossible for it slide it in otherwise. It is astonishing he did not try to look for the manual online, or bother to call me to confirm how to correctly put the CPU cooler back to together. This was not a AIO or custom loop liquid cooling system... This was a simple cooler with two fans. The only way I could pull out the fan was to break the rubber gasket on the heatsinks - thereby damaging both my fan and heatsink. I call him and address my complaints and was ultimately met with an attitude. He tells me I need to bring my computer back to the store so that he can remove the fan. I refuse as I am not going drive a third time back and told him there is no way to remove the fan without damaging the cooler. I am normally a easy to work with guy and I am usually empathic to certain situations. I didn't even ask for a full refund and was compensated a $20 dollar refund. That doesn't even begin to cover my $90 CPU cooler. To have my $7500+ dollar PC disrespected like this is completely unacceptable. Avoid this place.