Absolutely. They were so helpful cleaning the viruses off my laptop. They also got rid of spywareread more

My computer popped up with a BitLocker Key screen and my laptop did not have a BitLocker key so I…read moreknew I was going to have completely wipe the hard drive and start over. After trying multiple different ways, I decided to just let professionals handle it. Isaiah did an incredible job. From the time I dropped it off until they called to tell me it was done - it too around an hour! They will definitely be my go to for any IT issues.

Reached out to Alan about fixing the HDMI port on my nephews PS5, I took it to Alan on Saturday…read moreand it was fixed by Monday, I plan on taking my own PS5 to get it cleaned by him!!

After discovering the computer shop I previously used was closed, I submitted in inquiry on Yelp…read moreregarding a battery for my computer. Alan responded quickly and was willing to assist. He examined my computer, ordered the battery, replaced it and made sure everything was working properly. I am glad I found him here on Yelp and will return to him for future computer needs.

David Gaines of IsupportYou is a very knowledgeable and extremely competent professional. He has…read moretwice come to my home, on both occasions solving computer problems effectively and thoroughly. His rates are fair, and he is patient and courteous, giving clear explanations and advice. I have no reservations about recommending this personable young man to anyone needing help with any computer-related problems.

My wife and I are SO glad we called David of iSupportYou, who is a real pro. My Dell PC desktop was…read morenot booting up properly, and we couldn't figure out what to do. I found David here on Yelp, and he came to our place to fix it. He was not only knowledgeable, he did a great job updating the computer as he fixed the original problem, and was really easy to work with. His nice personality made this otherwise nerve-wracking process easier. And finally, his rate was very reasonable. We cannot recommend iSupportYou highly enough, and are grateful to have David's expertise available the next time we need computer repair. We highly recommend him!

I have reviewed John before, not sure why my two rave reviews are not showing…read more I don't live in Chicago any more and had a recent issue with my computer. Worried about having to find a new computer guy I called John and was glad to find out that he is able to log on to my computer remotely via the internet. As usual he was very effective in solving all my problems. Thanks, John!

I didnt actually bring my laptop to him, but he was so helpful otherwise! He talked to me about mt…read morecomputer even though I had brought it in somewhere else, he kept in contact to see if my computer was fixed properly. He was just so kind and nice and ill definitely go to him next time!

I first noticed My IT Mouse's sign last year while walking my dog. I thought to myself what a…read moreclever name. So it stuck with me. Earlier this month I began having problems with my computer, multiple blank screens and error messages so I looked up My IT Mouse on the internet and was pleased to see many positive feedbacks on his site, so I called. He came by to pick-up my CPU, ( free p.u. and delivery) and said he would run a diagnostic (also free) and call back with diagnose.with-in 2 days.He called back that day with problem and price quote and returned with-in 24 hrs of pick-up with my repaired CPU. VERY reasonable price with OUTSTANDING SERVICE. I HIGHLY RECOMMEND using his services if you have any computer problems... Thank you Joe and you are truely a My IT Mouse in my house....Chuck Martin

Honest guy, great service, great price…read more My laptop crashed after a nasty virus and I didn't get a chance to back up my files. I thought I would never recover my files b/c I couldn't get my laptop to start up after multiple attempts. I went Best Buy geek squad first, and they quoted me a ridiculous amount of money just for a diagnostic and then another ridiculous amount for data recovery. And they said data recovery wasn't even a guarantee, but I would still have to pay for the diagnostic. It was a rip off, considering I could just buy a brand new laptop with the amt of money they were charging me...and all I wanted was my lost data. I looked up local computer repair shops, and I ran into My IT Mouse. I was surprised how quickly and easily he recovered my data, and he only charged about $50 at that time. He asked if I wanted to revive my laptop for an additional small fee, but I ended up declining the offer b/c I realized it was time to buy a new laptop anyways, since the other one was old. I

I have bought a laptop and desktop from Computer Greeks. I have also brought my computer in for…read moreinfected check up. Each time they have been so helpful and took the time to explain the problem to me without making me feel like a dummy. I would recommend this place to anyone who wanted to update their computer or get advice on their current one. Thanks guys!

Never use these hacks. They are completely inept - they're rude & have no sense of customer…read moreservice. Wouldn't trust them to change a lightbulb. They charged me to break my laptop that was working completely fine & just needed a new fan. I pick it up from them, they didn't replace the fan, the old fan is louder than ever, & the screen now doesn't work. What did these guys do? They then called me telling me to buy a worse laptop from them for $100-off a $900 laptop (the one they broke was $1500). Bunch of guys who have no idea what they're doing & don't care about the customer. Never trust them. TLDR: Charged me $100 to break my laptop

Excellent and fast service. I came as a walk-in and was helped immediately! Before bringing my Acer…read morelaptop in here, I had shipped it to the manufacturer for repair and was hit with a total BS $1200 quote. I brought it to Chicago Computerland and was over the moon when Alex fixed the problem right in front of me in less than 10 minutes for next to nothing. I will definitely be coming back if I ever have an issue again. Saved me a LOT of time and money.

My computer was making the saddest noises and wouldn't turn on. Normally I have a friend who is my…read moreFixer Of All Things but he's in no condition to help right now. I called Computerland and brought the problem child in. Alex diagnosed the problem right on the spot and in less than 10 minutes I was on my way. He was knowledgeable, friendly and his prices are very fair. The next time my PC acts up again, I already know who to call. Save yourself time and headaches and call Alex first.

Stay away! I brought my iPhone in for a back glass repair, and had it replaced at this location. 3…read moredays later it broke in my pocket with normal use. When I got the phone back after the repair, it reeked of epoxy. It also had a lip where the new glass met the body which felt different then the other side. This store and Asurion as a company are in full on denial and blaming me for their poor fix. If you call this company they will dodge you until you give up. They will keep passing you on to different case managers who will promise to call you back then won't. In essence I was scammed out of $160.

Alex fixed my Steam Deck after I messed an SSD upgrade. Spoke to him over the phone and knew…read moreexactly what needed to be done. I was in and out in less than 10 minutes, and I couldn't be happier with my experience at this store.