Took our daughters laptop in for a hard drive replacement. Ken is welcoming , pleasant and very…read moreknowledgeable with extremely fast service and a turnaround time of less than a day. He also gave us some additional tips on how to further protect her computer from virus's. Very pleasant experience and we will be going back there with any further issues we have on PCs or phones.

Yelp says it's open, keep calling and even went there. No answer. I've been trying for weeks, can't…read moreeven leave a message.

Alex transferred all of old PC to my new PC. He also organized it with easy-to-use desktop setup…read more Thank you!

The owner, Alex, is a nice dude, but a poor communicator. My laptop was having crashes, and I…read moredropped it off in early June for troubleshooting/diagnosis. I called after several weeks and he promised he'd have the problem diagnosed within the next couple days and call me back. Several additional weeks went by and I called again with the same response, and then once more a few weeks later- a total of 2 months of wait time without any progress or evidence that anything was done at all. I eventually gave up and got my laptop back myself to look at. Googling my error messages indicated that my RAM was faulty, and after replacing the RAM (a 15-minute procedure), my laptop works fine. It took me ~30 minutes of total active time to troubleshoot and solve this problem that I had previously waited 2 months for the owner to fix. I'd guess that Alex was overcommitted with fixing other machines to focus on mine, which is fine if he told me a realistic estimate (i.e. "I'm really busy right now, but check back in a month and I'll give you an update). Instead I got drip-fed inaccurate timeline estimates. Overall, I find it difficult to reccomend going to this business to get your problem fixed unless you have a really easy software issue to diagnose/fix on the spot.

First time I entered, the guy was so nice and very professional. He helped me right a way and he…read moremade me feel comfortable on my concern. He also gave advices on what is the best computer for my profession. He also helped me fixed my other laptop gave some good freebies too. Service was fast, reliable, trustworthy and I will recommend and vouch how good and dependable the staff. Thank you and kudos!

I normally don't write reviews on here, but I felt that others should know about my experience. To…read morestart off, I should mention I am not an expert in computers & technology, but at the same time I am not a novice either. I have fixed and modded computer components & have built PC's plenty of times on my own. First time I went here, I went to get my 15" Macbook Pro Retina laptop screen fixed, an easy repair. I went here because I was too busy to do it myself. Sorin (lead repair tech) advised to replace my broken screen with a used screen to reduce the repair cost. I said thats sounds good and proceeded. When I got the repair back, the screen itself was dirty and the metal lid had tape and residue on it. I understand that the replacement part was a used piece, but he couldn't spend 5 minutes wiping it down and making it look presentable? This was a $500+ repair. At the end of the day, it isn't a big deal, but the reason I mention this is because it is relevant for my next experience with him and this business. My $7500 custom build PC that I had built, suddenly no longer could boot up, POST or enter BIOS. Sorin offered a diagnostics test for $80. I agreed as I needed to confirm which of my parts was malfunctioning so that I could process a warranty claim with the brand. On the phone, I had asked him if I should bring manuals - he said no. I bring in my PC and I tell him I will be right back as I left my power cable for the PSU in my car. He admentently says I don't need to bring it in (without even looking at my PC). Okay fine...I'm not going to argue with a "professional". I also asked if he would like to be provided a list of the parts in my PC to help him troubleshoot more efficiently. He said nope, no need. I drive back home. Next day, I get a call from him and he tells me that he did not realize my PSU (Corsair AX1600i) has a different plug and that he requires me to bring in my power cable. Great. Now I have to drive all the way back to the store when this could have been avoided if he took 30 seconds to look at my PSU when I first came in. I get a call from him later and explains the tests he ran. I should note that he said he was not fully able to test my CPU (3970x), GPU (RTX 3090), or motherboard as their shop does not have the parts needed to run a in-depth diagnostics test on higher end computer components. *This is why I originally told him if he would like a components list of my build when I first came in.* Basically I paid $80 dollars for a rudimentary diagnostic test that was not comprehensive at all in my opinion, as the CPU, GPU, and motherboard are the most important components of a computer. Fine, I guess this is the best I can get for an $80 dollar diagnostic test. I promptly ask him to put my PC back together so that I can pick it up. When I arrive at the store, he hands me my PC back and he said was not able to get the front facing fan on the CPU cooler mounted properly onto the heatsink. Um...okay...your business is called "PRO - Technology Professionals", but you can't even mount a basic CPU cooler onto the motherboard? I also noticed when he put back my GPU, he did not plug back in the power cables for it. And he also reseated my memory sticks incorrectly (pic included).He clearly put no effort in putting my PC back together. Do you not take pride in your work? Completely sloppy. This kind of leaves a sour taste in my mouth, but again, not a big deal to me, so I bring it back home. When I get back home to inspect my PC closer, I noticed the reason he could not mount the front facing fan on the CPU cooler is because it was the incorrect fan. My CPU cooler (be QUIET! DARK ROCK PRO TR4) has 2 fans that need to be mounted onto its heatsink. I don't understand how he could have messed this up because the two fans are both different sizes and only one of them fits on the inside. Instead, it's clear he forcefully jammed the other fan into it as it is basically impossible for it slide it in otherwise. It is astonishing he did not try to look for the manual online, or bother to call me to confirm how to correctly put the CPU cooler back to together. This was not a AIO or custom loop liquid cooling system... This was a simple cooler with two fans. The only way I could pull out the fan was to break the rubber gasket on the heatsinks - thereby damaging both my fan and heatsink. I call him and address my complaints and was ultimately met with an attitude. He tells me I need to bring my computer back to the store so that he can remove the fan. I refuse as I am not going drive a third time back and told him there is no way to remove the fan without damaging the cooler. I am normally a easy to work with guy and I am usually empathic to certain situations. I didn't even ask for a full refund and was compensated a $20 dollar refund. That doesn't even begin to cover my $90 CPU cooler. To have my $7500+ dollar PC disrespected like this is completely unacceptable. Avoid this place.

Rob and his service are amazing! They should call him TNT because he is "Da Bomb." Fair prices and…read moresuper nice dude!

Very responsive and quick to report back and recommend further options if he cannot solve the…read moreproblem. I highly recommend MY CRAZY MACHINE.

WOW! Finally an honest, reliable and competent technical support company in the Lakeview/Lincoln…read morePark area. Skip the big box store associated services. This is a family owned business. Called on a Sunday, made time for me on Monday. Cleaned up an old desktop that is dying and a fairly new laptop. Both had viruses and were extremely slow. A couple of quick fixes helped one but then Ti, the technician, took the computer apart and showed me how it was slowly disintegrating. We talked about the cost to repair versus a new or refurbished computer. He had a much more powerful refurbished model in stock for less than the cost of a new one. He is delivering the new computer, setting it up with Office and cleaning up a problem with a printer. Much better than being oversold at a big box store. Honest, sincere, pleasant to deal with, patient with my ton of questions, on time and trustworthy. I highly recommend Geeks 24/7 without reservation. I will be using him again when I upgrade to a smart TV. If you are over 40 and have joked that you need someone young to help you with your technical needs, Ti is your guy!

I'm so glad I found Geeks 24/7! Service calls are prompt and…read moreproblems are resolved every time. Ti Lay is very dependable and will patiently explain his fixes as well as alternative ways to resolve problems when asked.

If your computer stops working go to these guys first!…read more Forget Geek Squad - See Kevin and Ann. They will fix it right!! 2nd Repair 4-10-10 - The LCD screen on my Think Pad needed replacement. They found the best online price for a replacement (no markup) and replaced my screen within 2 days of the part arrival! Thank you for saving my laptop.. I really did not want to buy a new one! Third Repair - 4-25-13 (Same Thinkpad T-60) - This time a Fan. They replaced the fan and checked everything else.. All OK and still going strong.!

BEWARE!!!!!! For…read moreanything but the most basic of compter repairs, I would steer clear of Northside Tech Support. I took my laptop to Northside because my laptop screen was flickering from time to time. Usually, I repair my computers myself but have been very busy with work and thought I would take it to "the professoinals" at Northside Tech Support so they could quickly make the necessary repairs and I could get back to work. Besides the flickering screen, my laptop had no other issues, was physically and mechanically in great shape and functioned near perfectly. Three weeks and a few days after I had dropped off my computer at Northside and many phone call later, I was told that a component of my computer "crumbled" as they took it apart and that I would be needing additional parts. This was cause for great concern but based on the reviews here on Yelp.com I had seen, I figured they guys must know what they are doing. Despite my growing concern, I decided I would continue to give them the chance to fix my computer. A week or so later, I received another phone call from them where they told me that they had to order some additional parts because their eBay parts supplier and they could not figure out which parts were the correct ones to fit my computer. eBay parts seller?? When asked, Northside told me they get all of their parts for their repairs from eBay, yikes!! Another week or ten days later, I called to inquire about the status of my repair. They told me they still had not figured it out. I asked that they put my machine back together and informed them that I would be picking it up and taking it to another repair facility. Kevin was very upset by this and told me that he "needed more time." I informed him that if he could not repair my computer in the just over four weeks he had it, he needed to give it back to me so I could have someone who knows what they are doing make the repairs. He exclaimed "you have not given me enough time!!" I could go on but after having tried to fix my computer for over a month, when I went to pick it up, my computer looked as if it had been dropped from a second story window. The outer case was cracked off and a "new" case with dents in it was my "new" cover (used part obtained form eBay), a key was broken off my keyboard and the keyboard itselft was no longer set into the computer, the computer would no longer turn on at all, and parts were and screws were missing. I had to look it over for a few minutes to try to ensure that it was even mine. I dropped of a good working computer with a flickering screen problem. Over four weeks later, I picked up a broken computer with missing parts that would no longer turn on or operate at all. I ended up having to purchase a new computer thanks to the fine handiwork of the "computer repair technicians" at Northside. They offered to pay me a nominal sum for the damage to my computer but what they gave me barely made a dent into what I had to spend for a new laptop. Like I said, if you need any type of computer repair besides the most basic of basic repair, steer far wide and exceedingly clear of this place as in my opinion and experience, they clearly do not know what they are doing.

I am a 6-year retired programmer but I have seemed to forgotten all the Windows 11 Pro networking…read moredetails I no longer use every day. I had a poorly configured home network with lots of connected devices, several computers, and network attached storage. A couple of computers had stopped talking to each other and passwords were messed up. I couldn't get the answers or solutions I needed from websites. I was frustrated. I had never used a consultant but Yelp directed me to Nestech Computers. I worked with Shawn of Nestech for an hour and a half. He remoted in to both my computers at the same time to see, test, diagnose, and adjust settings to success. He was knowledgeable and thorough in addressing my problems. He also cared about my whole network to add some extra network adjustments to improve its operation. I would use Nestech again. They left me with network nirvana, devices that all work together nicely.

Efficient and quick. Accomplished what we needed, to replace the end points in each room from RJ11…read more(phone) to RJ45 (ethernet) ports. Also installed a central patch panel. Started using them this week and everything works great.

I had a really good interaction/ repair with Chicago gadgets , I needed my charger port repaired…read moreafter another shop failed to fix it properly. The service here was excellent, the pricing was reasonable, and the turnaround time was ideal. The staff, Luvia, nice gal kept me updated throughout the process, with no runaround or price gouging. I really appreciate their honesty, transparency, and customer-focused service. Definitely a good place for electronic repair.

I have been here numerous times now for one reason or another and they have exceeded my expectation…read moreeach time. They also handle all things electronic for my family members, too. Honest. Thorough. Priced right.