DO NOT MAKE A RESERVATION AT THE BERNERHOF INN! I made an…read moreonline reservation directly through their website, paid first half of the bill and received a confirmation email. They charged me the second half the day before we were supposed to check in. When we arrived at the hotel to check in, we were told that there was no room for us and all rooms were occupied! They also deceived us saying that they found an alternative hotel for us to stay that night, but it turned out to be a lie! What a terrible experience with this horrible hotel! I don't know how they could have those 5-star rated reviews here!

Trying to cancel my reservation but neither the phone number or email address works. Does anyone…read moreknow how to get in contact with this inn?

We had the most lovely weekend staying here for our anniversary in March. It was our first time at…read morea bed and breakfast and I think we were spoiled! The owners were so nice and gave us a quick tour of the place. We were impressed with the cleanliness. Not a speck of dirt to be found! We were delighted to have an end room with our fire place on the top floor. So comfortable! Breakfast was a delight. We were able to choose from a few juices, had coffee and a few menu options. My husband had eggs and I had the stuffed maple walnut French toast. So amazing! Convenient location down the street from North Conway. We will be back again!

Jessica is the sweetest and yes indeed her breakfast is delish…read more I told her we were staying for a wedding and they accommodated us so nicely; early check-in, private entrance, card for a taxi, etc. We even joined a couple from London for breakfast. It really was the typical perfect cozy/homey New England B&B experience. I wish we had more time to spend with them and in the area. They had ever local "to-do" brochure available and I really wanted to try more of their Breakfast Specials.

Where to start. This place was incredible. We went here for our baby moon this past weekend. You…read moreare greeted by the welcoming scent of mulled cider (which they burn a candle of year round!!), and are also welcomed with fresh coffees, teas, hot chocolates, etc. A huge fireplace burns wood from 9am until 9pm. Our room was stunning. My fiancé pre planned and had rose petals, candles, and champagne all set up by the staff for us. (Additional charge). There was a hot tub for two, a shower for two, and a nice additional seating area. In the morning there was fresh orange juice, coffee, and homemade options such as muffins and pastries. There were also some yogurt, fruit, and granola. Saturday night there was a complimentary cheese and wine night! They offered a mixed variety of cheeses, meats, and crackers. They also had two wine options, and a non alcoholic bubbly option. There was a huge almost pool sized hot tub, which could easily fit 16-20 people. They keep the water at a mild temperature, so that all can enjoy. On site, there was also an enormous work out room and an infrared sauna. There were quite a few amenities in the work out room - including a putting mat, a golf swing machine, a full body massage chair, a foot massager, and countless other options. We would recommended this place to any and everyone. The famous mulled cider candles are available for 21$ to purchase, we got a few. Having gone to the North Conway area for 10+ years - I can comfortably say that this place is a hidden gem. We will definitely be back.

What a truly delightful midweek getaway. It was an extremely relaxing couple of days spent in the…read moreWhite Mountains, our happy place. Everything was all that could be expected. The Snowflake was clean, comfortable and incredibly restorative. Bonus points for the delicious baked treats. I have been coming up to the mountains for 15 years, first time at this great inn. We will absolutely be coming back.

Leon and Nellie have been friends of my family for years (even longer than the decades we've been…read morecoming to New Hampshire), but somehow we'd never stayed at the Spruce Moose. Even without the familial connection, I'd be absolutely in love with this place. Family and friends gathered this past weekend for a memorial hike in honor of my dad, who passed in 2007. Leon and Nellie went out of their way to accommodate us, down to even offering additional rooms when some extra guests appeared and getting up extra early to make us to-go egg sandwiches we could take long on our hike up Mt. Washington. Both our group and the other guests at the Inn were treated like treasured friends in their home and it felt like a big old family reunion for us all. The Spruce Moose is the perfect location---a short walk to the adorable North Conway village, and a quick drive to countless hiking options. The decor makes you feel like you're visiting friends in a luxurious mountain home. Zeb and Avery, the two trusty labs, greet you at the door and will cuddle you on the couch for hours if you let them. The beds are comfy, and the rooms contain no tvs so you can truly enjoy the nature around you (though there IS wi-fi if you need your technology fix). Breakfast in the morning is delicious and filling. Tea and coffee are available at any time. It was an amazing weekend, in no small part to Leon and Nellie. I will be back to the Spruce Moose the next time I come to North Conway!

The Spruce Moose is far and away the best B&B I have ever stayed in. I wasn't planning on going…read moreback to New Hampshire but Nellie and Leon made me feel so welcome that I want to go just so I can stay there again with them. Avery and Jed are the most welcoming doggies, I was only with them for one night and I miss them terribly. The breakfast was excellent, coffee and tea are available all the time. My room was beautiful, the shower had great water pressure, and the lodge itself is super warm and cozy. I honestly felt like I was visiting relatives I just hadn't met yet.

I am trying to reconcile the differences between the Inn at Jackson's web site and positive reviews…read morewith our negative experience. We had no warning that this room was on the 3rd floor so did not enjoy carrying suitcases up three flights of stairs. Room from rugs to pillows to walls were dated. What was most disconcerting was that the top floor was not air conditioned. It did not appear that our small in room air conditioner had not been turned on in some time since the room registered 88 degrees when we entered. We complained and were told that it just needed a short amount of time for the air conditioner to work. We checked out after 2 days since this was not the case. We could not use the room during the day, and sleep was uncomfortable due to the nighttime heat. The breakfast was excellent and the location was convenient, but the entire facility needs updating. As frequent travelers, we have rarely had such a negative experience.

We stay at the Inn at Jackson each year for mother daughter weekend. This was our 3rd year. It's…read moreprivate for us while allowing us to roam the inn as we please. The Inn allows us to have a feeling of "settling" in for the weekend. The rooms are cozy and large enough to move around easily. The rooms are decorated in a way that brings you back in time for a bit. There is a small area with refrigerator, coffee or tea, ice & microwave as we are able to eat our meals/snacks there without going out if we choose to not leave the Inn. Glassware is provided for your wine, making cocktails etc. So easy! Having breakfast included is a wonderful start to our day & is very much appreciated as the views are relaxing & in the older style rooms makes it for a fun morning. Inn Keeper & owners have been very accommodating for anything we may need and always up for a little chat if you wish. They are obviously proud of the Inn. The large sitting room off the lobby entrance is my favorite for an afternoon fire, reading & a drink. Decorated very nicely & cozy. We encourage anyone to try this Inn if your looking for a personal touch and what you may want or need is definitely attended to. They make you feel like it's your home while you stay there.

I'll try to add what's not already in the reviews. Best bacon I've ever had. Real (nothing added)…read moremaple syrup. Breakfast 8-9 am. Humorous eyes & nose on a tree behind the house just above the river. Central to everything in mid-New Hampshire including Delaney's Hole-In-The-Wall (phenomenal food) & May Kelly's (Irish) restaurant & pub in nearby North Conway. 3 covered bridges very close by (2 of the 3 you can drive thru as still functioning). Attached a photo of the guestbook & antique desk just outside Franconia notch & a shot inside the room. Dan & Nancy even gave us a couple extra restaurants to try (as in late fall, most are open only Thurs.-Sun.) Extra kudos there. A couple hiking trails in the area and, due to late fall, great colors (getting even more intense going up to Burlington, VT.) They even had a copy of Robinson Crusoe from 1900 ! Wow! Better'n AirBnB so far.

My family and I were on a 18 day road trip in New England, and the covered Bridge House was one of…read moreour stops. Three years ago, we came across the b&b as we went next door to the Covered Bridge Shop and purchased a few things. In 18 days, we saw so much of what New England had to offer but my family and I all agree that the Covered Bridge House was one of our highlights on the trip. Hands down. It's located right in front of the Saco river, which made our stay 10x better. The location is not next to the hustle and bustle of North Conway, but close enough to drive if your looking for attractions and more dinning options nearby. Also,conveniently located to Crawford's Notch. We loved the location because it was quiet and peaceful. From the decor to the comfort of the bedrooms, everything was perfect. The rooms are warm & inviting, with antiques but not outdated. The beds were very comfortable. My husband couldn't stop raving about the breakfast and how everything was so well put together. Everything was delicious and not your typical same ol' boring continental breakfast everyday. The food was fresh and cooked to perfection. We miss starting our day here before a long day of hiking and exploring the White Mountains, we felt spoiled! The owners Nancy & Dan were exceptional. Their service and hospitality is some of the best we've ever experienced. We couldn't have been more grateful for everything. A lot of B&B's do not welcome children, so naturally this place stood out from all the rest as we had our two kids with us. Thank you so much, Nancy and Dan. You two are one of kind. We hope to visit again in the future!!!

What a great stay. The Inn is furnished and decorated in a way that brings feelings of warmth and…read morequintessential New England charm. Diane's breakfasts are delicious and best described as "elevated". The Inn itself is located a short walk from the downtown area of Jackson, and a very short drive to the many area attractions. Diane sat with me for a good while to describe local hikes that were tailored to my comfort. I will certainly return to Riverwood Inn for future trips to the region. Huge thanks to Diane and Brian for their warm hospitality.

Had a great 2night stay. Brian and Diane were very friendly and helpful. Breakfast was very good…read moreand filling with a "starter"yogurt parfait. Looking forward to coming back.

My husband, myself and another couple stayed here as a last minute Labor Day Weekend trip. We are…read morenot the type of people to stay in our hotel rooms during much of the trip. Everything provided at Old Field House was sufficient. This is a family run hotel and it truly gives off a charming vibe. Things were a little outdated but that add to the charm. Our 2 queen bed room was decent in size, private bathroom, tube television, DVD player and arm chair. We were supplied with plenty of bath towels. Breakfast provided was quick and tasty, now served due to covid. Everything was sanitized frequently. Nana, the most amazing layed back hotel mascot pooch helped sooth my sorrow of missing my own pupper back home. Could the stay have been a little less expensive? Definitely. Did I choose to stay at a tourist town on a holiday weekend? Yes.

Our third or fourth time we have stayed here, would not go anywhere else…read more Rod and Linea are the best! Treated us like family. Helped us with our gear and just made us feel at home. The breakfast was wonderful, especially the blueberry waffles. Loved everything about our stay.

What a fabulous place. We caught a perfect day... our room…read morewas stellar... Mt Washington Suite. Impeccable. Opted for bed and breakfast but look for deals that include dinner too. Their dining is gourmet and noteworthy. Our breakfast which was included ($25pp otherwise) was fantastic. My wife said their Eggs Benedict was her new 10! My elevated eggs with artisan sausage and an added blue berry pancake were fantastic. Orange juice was fresh squeezed. You will spend some money but the value is there.

The Inn should be a destination - not an option. I would give a 10 star rating if possible. The…read moreentire staff from the Inn Keeper Nancy, to the mixologist that makes the most creative, thoughtful and balanced craft cocktails... the bar tender that went out of her way to feed me after a VERY long day of travel... to the housekeeping staff... management and more. Start to finish I was treated like a valued guest. Without exception, they all went above and beyond to accommodate every need... even ones that I had no considered. I stayed in 2 quaint rooms - each with a fireplace and jetted tub...views... Breath taking... plenty of hot water and the coziest accommodations: thoughtful and well appointed. The public spaces offer many nooks and crannies to tuck away and be comfortable: outside on the extended wrap around porch with rocking chairs with cushions to enjoy the views... a fire pit... Adirondack chairs on the lawn to take in the views... an interior double sided fireplace with comfortable sitting areas to enjoy. The FOOD... The best meals that I have ever had. I didn't take photos... I should have. The beet salad was beautiful - the presentation was almost too pretty to eat. Stacked, topped with a candied pear and surrounded by flowers, nuts and a sauce. The chick was perfection. The best cocktails that I have had... Just go. You won't be disappointed.

Our 4 day stay was wonderful! The complimentary hot…read morebreakfast covered from eggs to waffles to cereal. The staff was very helpful and friendly. We even met their children!! The rooms were very clean and we enjoyed the jacuzzi! They are right on a beautiful river with a fire pit, comfortable chairs and picnic tables. The playground and volley ball was fun. All in we highly this hotel!!!

It was fine. The mattresses are old and extremely springy. Whenever my husband moved I felt like I…read morewas being bounced up and down. The bathroom was large but the tub was not the most clean I have ever seen. We only stayed one night so we didn't need to use it. The only water available was small cups from the dispenser in the lobby or the vending machine. The vending machine took my $2 and then let Me know it was out of water bottles. I think the location is good and the room itself was spacious. Our 2 year old was up super early so we didn't stay for the breakfast. It's good for a quick stay, but I wouldn't spend more than one night for the price vs. amenities.