I am trying to reconcile the differences between the Inn at Jackson's web site and positive reviews…read morewith our negative experience. We had no warning that this room was on the 3rd floor so did not enjoy carrying suitcases up three flights of stairs. Room from rugs to pillows to walls were dated. What was most disconcerting was that the top floor was not air conditioned. It did not appear that our small in room air conditioner had not been turned on in some time since the room registered 88 degrees when we entered. We complained and were told that it just needed a short amount of time for the air conditioner to work. We checked out after 2 days since this was not the case. We could not use the room during the day, and sleep was uncomfortable due to the nighttime heat. The breakfast was excellent and the location was convenient, but the entire facility needs updating. As frequent travelers, we have rarely had such a negative experience.

We stay at the Inn at Jackson each year for mother daughter weekend. This was our 3rd year. It's…read moreprivate for us while allowing us to roam the inn as we please. The Inn allows us to have a feeling of "settling" in for the weekend. The rooms are cozy and large enough to move around easily. The rooms are decorated in a way that brings you back in time for a bit. There is a small area with refrigerator, coffee or tea, ice & microwave as we are able to eat our meals/snacks there without going out if we choose to not leave the Inn. Glassware is provided for your wine, making cocktails etc. So easy! Having breakfast included is a wonderful start to our day & is very much appreciated as the views are relaxing & in the older style rooms makes it for a fun morning. Inn Keeper & owners have been very accommodating for anything we may need and always up for a little chat if you wish. They are obviously proud of the Inn. The large sitting room off the lobby entrance is my favorite for an afternoon fire, reading & a drink. Decorated very nicely & cozy. We encourage anyone to try this Inn if your looking for a personal touch and what you may want or need is definitely attended to. They make you feel like it's your home while you stay there.

We have stayed here several times and have always enjoyed. John, Mary and Christine make you feel…read morelike family. The house is a historic house (which we love) and the grounds are right next to the Ellis River. Breakfasts each morning are home made and delicious. Our most recent visit was in the Ellis River Cottage, which is a separate building next to the main inn. It used to be an ice house. It's cozy and adorable and the spiral staircase is a neat feature. We love this inn so much, it's our home away from home!

Mary, John, and Christine are so kind, welcoming, and accommodating. Our room was clean, cozy, and…read morevery comfortable. We staying in Diana's Baths. Upon arrival, Mary gave us a tour and helped carry our things upstairs. There are games available and many guests utilize the common spaces, which made for a homey feel. Breakfast was delicious and they had no problems accommodating our dietary restrictions. I definitely recommend a weekend here!! Thank you!

As part of our honeymoon, my husband and I decided to treat ourselves to some relaxing spa services…read moreat Christmas Farm Inn & Spa. This is one of our favorite spots, as it is such a relaxing and welcoming place. Our technicians were Meaghan and Heather, who both did a wonderful job. They made sure we were comfortable and enjoying our services. We appreciated being able to use the steam room and shower following the services, with their lovely shampure products. We felt so rejuvenated upon leaving here. In past visits, we were able to get more services and at longer durations. Unfortunately, that has changed. This wasn't communicated and there was an issue with scheduling our services. When we received the initial confirmation, everything looked fine (services and durations) aside from it stating "body polish" instead of "body scrub". I was assured that it would be a scrub, regardless of what the confirmation said. Unfortunately, the day before our services the confirmation email had different durations of services. When I called to inquire, I hadn't received a call back, however it was addressed immediately upon our arrival. They noted that our call was received and said they figured they would wait until they saw us. I wish it had been addressed ahead of time, as we had to make a quick decision on the spot regarding our services. I would have preferred time to think it over. Also, the polish was in fact a polish and not a scrub, which was not what was wanted nor expected. Overall, we had a great time and would go back! This has become a staple for our white mountain trips. The services are always great, the staff is always friendly, and we always leave feeling refreshed! The only downside was the lack of communication/scheduling error, which has never been a problem in our countless other visits here.

Had the Vintage Dinner tonight! Loved this retro food with corresponding prices! Absolutely…read moredelicious experience - clam chowder creamy and delicious- steak and chicken were tender and flavorful - chocolate cake was amazing. Service was great and ambiance of restaurant was warm and welcoming

Where to start. This place was incredible. We went here for our baby moon this past weekend. You…read moreare greeted by the welcoming scent of mulled cider (which they burn a candle of year round!!), and are also welcomed with fresh coffees, teas, hot chocolates, etc. A huge fireplace burns wood from 9am until 9pm. Our room was stunning. My fiancé pre planned and had rose petals, candles, and champagne all set up by the staff for us. (Additional charge). There was a hot tub for two, a shower for two, and a nice additional seating area. In the morning there was fresh orange juice, coffee, and homemade options such as muffins and pastries. There were also some yogurt, fruit, and granola. Saturday night there was a complimentary cheese and wine night! They offered a mixed variety of cheeses, meats, and crackers. They also had two wine options, and a non alcoholic bubbly option. There was a huge almost pool sized hot tub, which could easily fit 16-20 people. They keep the water at a mild temperature, so that all can enjoy. On site, there was also an enormous work out room and an infrared sauna. There were quite a few amenities in the work out room - including a putting mat, a golf swing machine, a full body massage chair, a foot massager, and countless other options. We would recommended this place to any and everyone. The famous mulled cider candles are available for 21$ to purchase, we got a few. Having gone to the North Conway area for 10+ years - I can comfortably say that this place is a hidden gem. We will definitely be back.

What a truly delightful midweek getaway. It was an extremely relaxing couple of days spent in the…read moreWhite Mountains, our happy place. Everything was all that could be expected. The Snowflake was clean, comfortable and incredibly restorative. Bonus points for the delicious baked treats. I have been coming up to the mountains for 15 years, first time at this great inn. We will absolutely be coming back.

What a fabulous place. We caught a perfect day... our room…read morewas stellar... Mt Washington Suite. Impeccable. Opted for bed and breakfast but look for deals that include dinner too. Their dining is gourmet and noteworthy. Our breakfast which was included ($25pp otherwise) was fantastic. My wife said their Eggs Benedict was her new 10! My elevated eggs with artisan sausage and an added blue berry pancake were fantastic. Orange juice was fresh squeezed. You will spend some money but the value is there.

The Inn should be a destination - not an option. I would give a 10 star rating if possible. The…read moreentire staff from the Inn Keeper Nancy, to the mixologist that makes the most creative, thoughtful and balanced craft cocktails... the bar tender that went out of her way to feed me after a VERY long day of travel... to the housekeeping staff... management and more. Start to finish I was treated like a valued guest. Without exception, they all went above and beyond to accommodate every need... even ones that I had no considered. I stayed in 2 quaint rooms - each with a fireplace and jetted tub...views... Breath taking... plenty of hot water and the coziest accommodations: thoughtful and well appointed. The public spaces offer many nooks and crannies to tuck away and be comfortable: outside on the extended wrap around porch with rocking chairs with cushions to enjoy the views... a fire pit... Adirondack chairs on the lawn to take in the views... an interior double sided fireplace with comfortable sitting areas to enjoy. The FOOD... The best meals that I have ever had. I didn't take photos... I should have. The beet salad was beautiful - the presentation was almost too pretty to eat. Stacked, topped with a candied pear and surrounded by flowers, nuts and a sauce. The chick was perfection. The best cocktails that I have had... Just go. You won't be disappointed.

Very clean, conformable and lovely accommodation. Thank you. Look forward to returning.read more

after reading all the reviews of this place and only staying one night a few years back it seems to…read moreme that the owners only ever answer the apparent good five star reviews and NEVER replies to any of the 1 star reviews...!! One has to ask themselves what this means. The place has changed hands a few times in the last 20 years or so, And the one thing remains the same.. The upkeep of the property is clearly in deterioration, Bathrooms falling apart, Balcony timber handrails becoming soft, needing updating for safety sake. Apparently overbooking the place is something that happens frequently and no help for people left to fend for themselves. No refunds for No reason. Owners could help if they choose too but never do. The old adage is (IT'S WHATS ON THE INSIDE THAT COUNTS) With poor ownership and even poorer management, how do you expect to keep a business running. WAKE UP & SMELL YOUR OWN COFFEE. IF IT SMELLS LIKE CRAP & TASTES LIKE CRAP ITS PROBABLY CRAP

My husband and I just spent the weekend at the Wentworth inn…read more We stayed in the Fairlawn Spa Suite and really enjoyed the private hot tub and TV area. The room was clean, the beds were very comfortable, and the complimentary pantry was a great touch and always fully stocked. We enjoyed dinner at the Alpine Tavern, as well as breakfast and dinner at the 1869 Restaurant. Every meal was delicious, and the Berry Rouge cocktail was excellent. My husband also enjoyed a round of golf during our stay. The property is conveniently located, well maintained, and the staff consistently provided excellent service. We had a very enjoyable visit and will definitely be returning.

This Inn is the nicest place I have stayed in all of New England. The location is beautiful. The…read morevillage of Jackson is right out of a Norman Rockwell image. We have stayed several times at the Fairlawn Suites and we are running out of superlatives. This place is beautiful, friendly and peaceful. Lots of things to do w/ in 15-20 minutes of here (not that you'll want to). I'll review the restaurant here (1869 room) separately but it is an add on at the Wentworth we get bc it is worth it. The suites are amazing w/ large flatscreens and comfortable beds. The rooms are clean. A gas fireplace is perfect for an evening in...oh, did I mention the hot tub on your private balcony? Yup, there's a flatscreen there too. They have a pool, beautiful bar & outdoor fire pits. In the suites they offer a complimentary snack pantry with lots of delicious baked goods, snacks and drinks. The people here are super friendly & accommodating and all of the buildings are rustic but beautifully kept. It is a little pricy BUT when you leave you will not care about the price. It is one of those places where you will be glad you paid b/c the experience will far outweigh the price. The Wentworth Inn gets a 10 out of 10 for the 3rd time !

This place was awesome for my wife and I skiing Black Mountain for the first time…read more The manager Joe is a good guy. Place is super clean and well maintained. We had a king room...much more than we needed but made the two night stay very comfortable. It was great to slowly wake up to the sounds of the mountain being prepped and coming alive. We stayed Monday/Tuesday...so pub was not open. We will return to experience that. For a cozy couple getaway to ski Black...I can't recommend this place enough. Oh...it is right in front of the mountain...so you can actually walk through the parking lot to get to the lodge...maybe 30 seconds...a minute if you walk slowly. Place also has ski ski storage for boots and skis.

My family stayed for two nights in a two bedroom cottage. Checkin was a breeze and the inn keeper…read morewas very nice. This quaint location was just what we needed to recharge our batteries. Our toddler slept well because he had his own bedroom (we brought our pack n play for him to sleep in) and us parents could chill by the cozy gas fireplace with a glass of wine once he went to bed. We were only a few miles from Storyland so we went first thing when they opened, stayed a couple hours, came back for our son's nap and we were able to hit the park again until closing. While the restaurant wasn't open during our stay, there were plenty of nearby restaurants to choose from. The pool was nice (no one else was in it) and though it was cold, our toddler still had fun. Overall excellent trip, comfortable beds, super clean cabin, very very happy. We will be back!!