Very, very clean, newer hotel with super friendly front desk staff!…read more This was our 2nd stay - Boyfriend wanted to go shopping at Settlers Green for his birthday, so just like last year we spent one night here. We were randomly assigned room #324 which we thought was so funny because 3/24 is Boyfriend's birthdate so although we usually prefer being on the top floor, we decided to keep it. It was super quiet this time, and we never heard anyone walking upstairs. Very nice gym and breakfast area downstairs. They have a hot chocolate station with toppings and mini marshmallows! And make your own waffles station, again with various toppings, eggs, toast, bagels, English muffins etc. Rooms are spacious with a kitchen area with a full fridge, microwave, even a dishwasher and you can request a cooktop at front desk to cook in the room, probably very convenient when traveling with kids. We loved our stay here and will most likely be back when in North Conway!

This is a well run hotel!! The grounds are beautiful and well maintained. Everyone is friendly…read moreand helpful. Rooms are very clean and super spacious. It's pet friendly (for a fee). Breakfast is included and it has a good selection of items. We really enjoyed our 3 night stay here and will definitely return next time we are in the area.

Food: they had a breakfast buffet which was satisfactory. I did not try the dinner or tavern…read more Service: Employees at the buffet, front desk, and basically everywhere were all incredibly helpful, nice, and friendly. Atmosphere/ambiance: My family were talking about how this hotel reminds us of Great Wolf Lodge. Lots of fun things to do such as a pool and photo opportunities. However their "arcade" is not an arcade. Just some old games. Amenities: the rooms and bathrooms were all accessible, comfortable, and clean.

Room was good. Deceptive pricing however. Told that there was a $50 security deposit at check in to…read morelater find out that it is actually an amenity fee. Check in clerk was very deceptive about this, plus it took them 2 hours after check in time to have my room ready All in all, staff was deceitful with their amenity fee. If I was just told it was an amenity fee and not a security deposit it wouldn't have been an issue. Would have been 4 star if my room was ready on time and not 2 hours past check in time

We have come to really enjoy the Cambria version of Choice Hotels…read more This is definitely a newer hotel in North Conway area. The room has clean lines, fresh decor a great color palette. We really enjoyed the bathroom in this location which was spacious, a walkin glass door shower. While I am not certain if the other rooms are different than the Choice hotel members rooms, this one was definitely very nice.

Front desk staff -- Nancy Mill in particular -- is the best. I showed up late, having had a…read moreterrible experience elsewhere in town, needing a room. Nancy took great care of me. She took extra time to find me a great rate and look up my membership number. She was pleasant and accommodating. She, alone, is good enough reason to come back. The rooms are nice: clean. Bed is comfortable. Location is excellent.

Leon and Nellie have been friends of my family for years (even longer than the decades we've been…read morecoming to New Hampshire), but somehow we'd never stayed at the Spruce Moose. Even without the familial connection, I'd be absolutely in love with this place. Family and friends gathered this past weekend for a memorial hike in honor of my dad, who passed in 2007. Leon and Nellie went out of their way to accommodate us, down to even offering additional rooms when some extra guests appeared and getting up extra early to make us to-go egg sandwiches we could take long on our hike up Mt. Washington. Both our group and the other guests at the Inn were treated like treasured friends in their home and it felt like a big old family reunion for us all. The Spruce Moose is the perfect location---a short walk to the adorable North Conway village, and a quick drive to countless hiking options. The decor makes you feel like you're visiting friends in a luxurious mountain home. Zeb and Avery, the two trusty labs, greet you at the door and will cuddle you on the couch for hours if you let them. The beds are comfy, and the rooms contain no tvs so you can truly enjoy the nature around you (though there IS wi-fi if you need your technology fix). Breakfast in the morning is delicious and filling. Tea and coffee are available at any time. It was an amazing weekend, in no small part to Leon and Nellie. I will be back to the Spruce Moose the next time I come to North Conway!

The Spruce Moose is far and away the best B&B I have ever stayed in. I wasn't planning on going…read moreback to New Hampshire but Nellie and Leon made me feel so welcome that I want to go just so I can stay there again with them. Avery and Jed are the most welcoming doggies, I was only with them for one night and I miss them terribly. The breakfast was excellent, coffee and tea are available all the time. My room was beautiful, the shower had great water pressure, and the lodge itself is super warm and cozy. I honestly felt like I was visiting relatives I just hadn't met yet.

DO NOT STAY HERE. We…read morebooked a non refundable room for another family member on our trip who then didn't come. Because it was non refundable and I was already charged, we had no choice but to suck it up and stay. The night employee, Megan, was the only decent thing about this hotel. She was polite and friendly and assisted us with checking in. When we got up to our room, the door was propped open. We went into the room only to discover it was DISGUSTING. The tables weren't wiped down, there was mold on the AC unit, that didn't even work. Our room never dropped below 72. The shower was all rusty, the blankets were stained and there was hair in one of the beds that clearly wasn't from us. Being 2 hours from home, it was 930 at night, we didn't have a choice but suck it up and stay, I was already out $300. The following morning we went to speak with a manager and met the "assistant general manager" who was nothing but an absolute BITCH. I've never met someone with so much attitude and disrespect. She wouldn't listen to our complaints, despite having pictures for proof, only stated she could comp us $50. She accused us of asking for a free night when that's not even what we asked for. We weren't asking for a free night, but more than just $50. She refused to provide us with the manager of the hotel's information. Only stated the manager was in Florida with a family funeral. She wouldn't answer any questions just stated that nothing was her fault. I told her that the room conditions certainly weren't our fault and that is on the hotel. She rolled her eyes. Would NEVER recommend this hotel to anyone. I've already filed a complaint with corporate, who provided me with the email for the manager and I will be following up with them as well.

Stayed here recently for one night. The location is very convenient. Our room was spacious, the bed…read morewas comfortable, the AC worked well and the shower had great hot water. The breakfast had a nice variety of selections and the guy working at breakfast was very friendly. However, the whole hotel (room, common areas, pool) seemed a little worn out and almost dingy. They seem to have a very long renovation process going. Also, all of the online resources and communications indicate that check-in is at 3:00, but the hotel states it is at 4:00, which I was very curtly informed of when I called to check in on our room around 2:45. You'd think that this would be an easy thing to fix. Overall, our stay was fine for one night, but for the price we paid, I would expect a little more and will likely look around at other options if we return to the area.

This place was hard to find as it didn't pull up in many searches, but what a gem! The history,…read moreantiques, check-in experience and atmosphere is so welcoming. We were able to get a lofted room day of with 3 queen beds perfect to give everyone space. We loved going down to the river, being close to tubing, Tuckerman's brewery. The breakfast made to order was delicious. Everything was super clean and my kids had so much fun exploring. Nice being out of the busier areas of Conway as well.

we enjoyed the atmosphere of Merrill farm in. ! Cookie…read moretime was the best ! We had dinner at the barn one night and was blown away by the food ! We will for sure be back so soak in the views of Saco River

Stayed for two nights this past week. The staff was great, very helpful and very pleasant…read more Breakfast was plentiful and had a great selection. Our rooms were clean and there was plenty of parking. I can't think of a single negative about the hotel.

Wonderful hotel, our room & public areas were clean & seem well maintained. Beds were very…read morecomfortable, but apparently the housekeeper didn't check the alarm clock which went off at 4:00am. The breakfast buffet ($15.95/person) was terrible...scrambled eggs had absolutely no flavor, "hash browns" were more like potatoes au gratin. I actually thought it was Mac & cheese until I read the card in front of the bowl, & that was flavorless also. The croissant I tried was hard & stale. Only good thing was the coffee, which was excellent. We had planned to have dinner there that evening but decided against it after the breakfast experience. Several other guests we spoke with were dissatisfied as well. Overall we enjoyed our stay & would recommend the hotel to friends.

Nice place to relax and enjoy the scenic view. Staff at front desk had great customer service with…read morea smile. The breakfast was very good. Hot and cold breakfast with assorted fruits. Clean room, good price and you could get to a lot of places in Conway.

This hotel is on 35 acres. It is close to many amenities. We stayed on the first floor which had…read morenice views of the mountains. Parking was ample but can be a creepy at night since it's a little bit of a walk to the hotel (I always worry about bears lol). The room was average sized. It had a patio, mini fridge, tv, and the basics. There is a large indoor pool, mini golf, and playground. It is definitely a dated hotel, needs some upgrading. The rooms were pretty quiet. We were mainly out and about enjoying the area and this spot was a good family friendly budge hotel option.

I am so impressed with this place. First of all, the…read moredecorations for Christmas is adorable from the outside to the inside. The elf hiding every day we were there. The Christmas tree and all the beautiful lights including the cookies and the hot chocolate that they had on the one day that we were there as well as the movie. Plus the lobby was something I just wanted to hang out in because they had all the cute tables and the breakfast was delicious. It had so many options and everyone that worked in the maintenance department as well as some of the kitchen workers were super nice. However, I do think that their desk people could use some nice manners. We got The complementary s'mores that come with staying there and that was great. Our room was awesome. We had the executive room with the fireplace and we loved it. We especially love that the bathroom was not located in the main bedroom so we didn't have to disturb anybody. The oven was amazing and everything else was just great

Clean and friendly place. If you are lucky enough to get Mary behind the desk you are in good…read morehands. Helped us fix a screwed up reservation. Bed was good and needed after a long drive.