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Rita's Italian Ice & Frozen Custard

3.9 (135 reviews)
Closed 12:00 pm - 8:00 PM
Updated 2 months ago

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Recommended Reviews - Rita's Italian Ice & Frozen Custard

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Raspberry Hand-Scooped Frozen Custard
Cathy H.

Came here on the weekend and there was a short wait in line. Got the raspberry ice and custard mix and it was delicious! The raspberry ice provides a nice crunch next to the creamy texture of the custard. Tartness from raspberry is a good combo for the sweetness of the custard. Highly recommend if you're craving a sweet treat!

Menu 1 of 2 as of September 2025
Vi T.

Stopped in to try their Gelati, which is a thick layer of Italian Ice, topped with either vanilla or chocolate frozen custard. After trying a couple Italian Ice flavors, I decided on the Mango Ice, topped with Vanilla Custard. It was a good mix and the creaminess of the custard (consistency of froyo) went well with the fruit flavored Italian Ice at the bottom. Located in the alley (with a children's play area) across from the Homegoods store, next to See's Candies.

Gelati
Derek C.

Small place with almost nowhere to sit inside. Quick stop to get a dessert to try it out. You can try some flavors if you aren't sure. One person working so slightly slow line but still good service. 3.5/5 - Gelati - Frozen custard was really thick and the Italian ice tastes really fruity as we got mango. Feels like it's good thick ice cream on top of a slushy however not the biggest fan of the combo. I think they are better separately, to each their own.

Norma L.

Recently on a business trip to Philly, I went to a Rita's. Had did my research before had and the gelati/frozen custard intrigued me. It was 98 w/,humidity of welcome to hells lounge that I actively sought one out. I got a cola with twisted custard. The result a layered item that helped the hells lounge freeze just a bit for me to get back to hotel. I had seen this Rita's before my trip and so was excited to be able to come here. Cut little place and the young man was eager to help. So I ordered the same as I got on my Philly trip. I wasn't paying to full attention and when it was ready I saw the dollop of custard on top. I left to walk back to my car to enjoy. As I dug in I quickly realized it wasn't layered. The ice part was good, just wish it was layered. Maybe the West Coast franchisee should visit the East coast for more training. I will probably go back and try some other items as there are a lot options for us lactose intolerant folks.

Ordering guide.
Doris G.

Fun with yummy custard and lots of Italian ices. We were waited on promptly with our orders. Lots of combinations. You can have ice cream sandwiches too.

Kris B.

Delicious chocolate brownie frozen custard!! This is a cute little place, friendly service.

Tangerine Italian Ice
Steve D.

"Rita's Italian Ice & Frozen Custard" is located near the See's Candy store and the play area at the Southshore Shopping Center in Alameda. I was there twice over the weekend, and both times I had a good experience. On Saturday, I went there and got a large Tangerine Italian Ice. It was good and cold, with a somewhat weak fruity flavor. It was about $8 for a large. Is this really Italian Ice? It kind of looked like a slushie. Customer service was fair. The young lady helping me didn't really say much, and didn't suggestive sell. She only asked...."Is there anything else?" The place doesn't have indoor seating. So it's like a walkup counter. I returned on Sunday and ordered a frozen custard twist (chocolate/vanilla). I thought it was a little odd that the place had no customers on a warm day. Oh well, no customers means no line! A large frozen custard (with no toppings) was $8.30. The 12-oz container looked a little small. Texture-wise, the frozen custard was smooth and creamy. Although it looks like soft-serve, it's not grainy in appearance. There's no icy bite or ice crystals. When you eat it, it's dense and doesn't melt quickly. Overall, I'm not a big fan of Italian Ice and frozen custard. But it was nice to enjoy some on a warm weekend in Alameda. Southshore Shopping Center is located at Otis Drive & Park Street. Free parking and it's near the beach.

Small gelati with mango and kool aid fruit punch
Jacqueline D.

After a hot day at the beach, this was such a refreshing treat! I was indecisive so I asked to sample a few flavors before deciding, they're all good but the mango and fruit punch had the most flavor in my opinion. The small was definitely enough to satisfy my sweets craving and ran me $6. The service is meh, young kids that clearly do not want to be there or want to deliver any type of customer service.

Hanh T.

Rita's never disappoints whenever I'm craving some sweet I can count on her . I always get the small mango with vanilla custard hits the spot every time !

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7 years ago

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8 years ago

This is the saddest Sundae ever! Was so excited to come here, but don't think we'll be back.

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6 years ago

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7 years ago

I like the fruity ice flavors. I'm a big fan of the ice/custard combos.

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Page 4 of 4

Ask the Community - Rita's Italian Ice & Frozen Custard

Fentons Creamery - Easily the best sundaes & dessert! #icecream #American #Traditional #Restaurants #Breakfast #Brunch #Dinner  #Oakland #Vacaville

Fentons Creamery

4.0(5.5k reviews)
4.9 miNorth Oakland
$$

Leo was hands down one of the best servers I've had in a long time. From the moment we sat down, he…read morewas super friendly, attentive, and made sure we had everything we needed without us ever having to ask. He gave great recommendations, checked in at the perfect times, and kept the vibe positive the whole night. You can tell he genuinely cares about giving good service and making sure customers have a great experience. Our food came out perfectly, and Leo made the whole meal even more enjoyable. If you visit, definitely ask for Leo he'll take great care of you. Big shoutout to him for going above and beyond. We'll definitely be back!

This ice cream spot/diner is iconic. If you grew up in the East Bay or visited, there's a good…read morechance you've been here before. I've been here a long time ago and think it was the original building / location during that visit. On this visit, my nephew and I were in the area, grabbing dinner and thought it would be really fun to stop by this spot for dessert. Also, Alysa Liu just got the gold medal in the Olympics and I was swelling with East Bay pride. When we got there, the place was really busy. Although we were able to get seated right away because people were mainly ordering ice cream at the front counter. The room where we were seated it's pretty large and bright. It was a fun and active vibe in there. Our waitress showed up and I wanted to get some crazy concoction and I can't remember exactly what I got, but it was one of the banana sundaes. My nephew ended up just getting two scoops in an ice cream dish. We both enjoyed our ice cream and I was telling my nephew about my experiences growing up in the East Bay a little bit and how this place was immortalized and one of my favorite movies 'Up'. Overall, just a great time with delicious ice cream and great, friendly service. They have their own parking lot, but I was able to find some street parking right across the street from the location. I would just warn you, however, that when you're parking on the street, try to not keep anything of value visible.

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Fentons Creamery - Interior

Interior

Fentons Creamery - The Black & Tan

The Black & Tan

Fentons Creamery - Front door and line

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Front door and line

Curbside Creamery - Cherry almond on a waffle cone

Curbside Creamery

3.9(813 reviews)
5.5 miTemescal, North Oakland
$$

We were in Oakland, wanting to try out a new ice cream spot. This one came up on Yelp, and it was…read morefun to try. I got the Roasted Banana Walnut, which was so good!!! They also have several vegan/non-dairy options for others too. Most of their non-dairy are actually cashew based, which is interesting to try. They also have soft serve here too, which I really wanted to try, but you can only eat so much ice cream in one sitting!! Overall, great ice cream place, no line either on the weekend. Would definitely drop by again if in the area.

Review is mainly about service vs the ice cream itself. But I gave it an extra star as I thought…read morethe ice cream was good considering it is vegan. Came in on a Sunday night with a big group. The employee would forget which flavors we wanted and rudely asked for all of us (who already got our ice cream) to leave the space as it was getting too crowded. Fair ask, yes. The way it was delivered? Just rudely said with a bad tone too. I also got charged for my ice cream when one of my friends had already paid for mine in front of me. I went to have it reversed, and he was saying how my friend paid for 6 singles and I got a junior size then there was nothing to be reversed. If anything we paid twice and for the wrong size. I get that it may have been confusing especially with big groups and long lines but it could have been handled more professionally.

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Curbside Creamery - Register

Register

Curbside Creamery - Soft serve

Soft serve

Curbside Creamery - Salted caramel

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Salted caramel

Rita's Italian Ice & Frozen Custard - icecream - Updated May 2026

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