I went for an inspection, had it done, drove home because I would be out of town for a few days and…read moreparts wouldn't there until later in the week. brakes failed while entering the highway the next day had to drive home with the E brake.

I spent $400 to almost lose my life…read more Called ahead of time to see if they had availability to fix my brakes since I was attempting to have this done before going to pick up my daughter from school. they did have time and although $400 was a bit more than I would've expected for replacing the front rotors and brake pads. I had no issues since the was being done by a professional. So I pay my car comes out and the first thing I is that there is quite literally a bucket load of brake fluid pouring down behind my driver side tire. Before even getting into my vehicle, I got the attention of the guy at the desk who was still outside to show him and ask why it was that wet, it was very concerning to me, but his reply was "it is totally fine. " in route to go pick up my daughter no later than 10 minutes after I left i lose brakes .... Luckily, no one was in front of me and I had enough time to come to a complete stop. I opened the hood to take a look and see if I can see anything and what do you know all of the brake fluid was gone from the reservoir and the cap that was forgotten to put back on was sitting next to my fuse box on the side of the engine compartment. Despite the poor quality of the service and the danger of a situation that it was, at least I had not picked up my daughter yet and I was able to walk to the nearest autozone, get brake fluid and take care of the issue.

Got me in for service fast - quality job and nice staff. Very happy and would 100% recommend!…read more Manny was my advisor and he did great!

Date: July 24, 2026 Date of incident…read more To Whom It May Concern: My name is Chonneka Braswell, and I am submitting this formal incident statement to report an extremely serious and dangerous event that occurred on July 24, 2026, in East Ridge, Tennessee. Based on what I experienced, I genuinely believed that both my life and the life of my younger sister were in immediate danger. I respectfully request that corporate leadership treat this matter with the highest level of urgency and conduct a comprehensive investigation into the actions of the employees involved. On July 24, 2026, I was at a gas station on South Moore Road while my uncle was putting air in one of my tires. During that time, I was approached by individuals in a black (or dark blue) GMC truck and a white Mercury Grand Marquis occupied by white males. Their actions immediately made me feel intimidated and unsafe. Fearing for our safety, my sister and I left the gas station. As we drove away, the vehicles began pursuing us down Ringgold Road. At that moment, I believed we were the victims of a violent crime or attempted robbery. With the amount of violent crime occurring in our community, I had every reason to believe our lives were in danger. The pursuit continued from Ringgold Road onto Interstate 75 North. During the chase, the GMC truck and the white Mercury repeatedly attempted to force my vehicle off the interstate. I feared that we were going to be seriously injured or killed. After exiting at Shallowford Road, the white Mercury struck my vehicle, causing me to hit a curb and blow out a tire. Even with my tire destroyed and sparks coming from my vehicle, I continued driving because I was terrified to stop. At that point, I was being pursued by four vehicles: the white Mercury Grand Marquis, the GMC truck, and two RNR Tire Express trucks. Desperate for help, I pulled into a local tire shop on Lee Highway. Before I could even get out to ask for assistance, the GMC truck entered the parking lot aggressively. One of the occupants yelled, "Don't drive off, you Black bitch!" I was terrified and immediately got back into my vehicle. All four vehicles continued pursuing me to Brainerd Road, where I stopped at RimTyme, an RNR competitor, hoping someone would help me. Instead, all four vehicles surrounded my car and blocked me from leaving. While my vehicle was immobilized, my wheels and tires were removed in the competitor's parking lot. This resulted in extensive damage to my vehicle, including stripped wheel studs, damage to my brake lines, towing expenses, storage fees, and ultimately the total loss of my vehicle. The wheels and tires removed from my vehicle were my personal property. The tires had been purchased from different retailers because I was repeatedly unable to obtain flat repairs or tire replacements through the tire protection plan I had been paying for. Additionally, when I originally purchased tires through RNR Tire Express, the company retained my factory wheels. When I later requested those wheels back, I was informed they had been taken to a junkyard. Zach, the Collections Manager, told me the original factory wheels had been scrapped. If true, this raises serious concerns regarding the handling and disposal of customers' personal property. After leaving the scene by Uber, I began piecing together what had occurred and recognized the individuals involved in the pursuit. Based on my observations: Zach, the Collections Manager, was driving the black or dark blue GMC truck. Nathan was driving the white Mercury Grand Marquis. Two additional RNR employees were driving the RNR company trucks that participated in the pursuit. My younger sister was with me throughout this terrifying incident. She has since complained of neck pain, and I have experienced pain in my back and shoulders. We are seeking medical evaluation so our injuries can be properly documented and treated. Law enforcement is currently working to obtain traffic camera footage from the areas where these events occurred. Beyond the physical injuries and property damage, this incident has caused severe emotional trauma. No customer should ever experience fear for their life while attempting to conduct normal business. I truly believed we were going to be seriously injured or killed. The actions of those involved endangered not only my sister and me, but also countless innocent motorists traveling on public roads. This incident has left me with significant financial losses, physical injuries, emotional distress, and the total loss of my vehicle. I respectfully request that corporate leadership immediately investigate this matter by reviewing all available evidence, including but not limited to: Surveillance video from RNR Tire Express and surrounding businesses. Traffic camera footage. GPS records for all company vehicles involved. Employee phone records and communications during the incident, if available. Employee time records. Any towing documentation

Oh geez I posted a review for the wrong place! So here's an edit. I love these guys through and…read morethrough. Been going her for years for tires and they've never failed me. I love the promotions they have with their credit cards and I utilize it every chance I get. Great guys. Great Service.

Well no good thing lasts forever. This location has dropped the ball, big time. I've been here for…read moreway too long on an otherwise slow day. They had to be prodded into pulling my car into the open service bay. They don't seem to realize that nobody wants to spend one minute more than necessary in a dismal gray tire store that's broadcasting that moronic country music that makes you want to slash your wrists. The lyrics sound like they were written by a 5th grader and the intended audience is the 5th graders. Please get me out of this place with my wrists in tact.

Outstanding customer service, great prices and can do attitude from staff. I purchased a set of 4…read moretires online after speaking with the store. Unbeknownst to them they had been discontinued. They helped me find a new better set for the same price I'd paid! Customer service we rarely see these days. Thank you for taking such great care of my car!

I had a fantastic experience at Discount Tire in Chattanooga! I'm a native Tennessean in from Los…read moreAngeles on business when I realized I needed new tires and wheels before my cross-country drive back west. Ethan was a total pro from the second I walked in. He took the time to show me every option and gave me a great deal. He even went the extra mile to call the Atlanta hub to make sure my wheels arrived before I had to hit the road. The wheels arrived exactly on time, and the tire pricing was actually better than the local wholesale clubs. Huge thanks to Ethan for the help and Corbin (the manager) for running such a tight ship. If you need tires or wheels, ask for Ethan!

After reading YELP reviews, I took my husband's 2003 truck for some much needed attention. Thank…read moreyou, Bruce and your team. They did am amazing job. It looks almost brand new...the interior is so clean. I do not mind riding in it now. Bruce looked it over and offered his suggestions. I was pleased and my husband was thrilled for this Father's Day gift.

Supremely professional. Had a full PPF and ceramic coat done on my GT350. Great communication and…read morecustomer focus. I highly recommended Detail Depot!

This business is great. The employees are very courteous and professional. They are not like a lot…read moreof garages, trying to rip people off for unnecessary repairs. They do excellent work and are very reasonably priced, and finish in a timely manner. I will definitely use them for my mechanical auto needs. Great job Scott

Excellent work as always reliable, with fair pricing on services! Thank you Scott I love the way my…read moremustang drives and stops. Fort O Auto rebuilt the frontend steering and rear drum brake job. My 67 drives smooth and is easier to steer. Stops great also. Thank you so much!!

You beeter make sure you have extra money when you come. I was told one price over the phone, but…read morewhen I got there it was more. I do not recommend anyone here.

From the owner: Tire Square & Wheel, a Chattanooga tire shop, established almost a decade ago, welcomes you to…read moretheir realm of excellence. Renowned for its diverse selection of new and used tires, this establishment stands apart. With a commitment to providing quality work, Tire Square & Wheel has become a reliable partner for those seeking to keep their cars or trucks rolling smoothly and dependably.

I have gone to east ridge alignment for years and years. But whomever has taken eastridge alignment…read moreover now is totally incompetent when it comes to front end alignment.

I always receive amazing service. I've used them exclusively for the past 10yrs. The staff is…read morefriendly and the rates are reasonable.