I had a fantastic experience at Discount Tire in Chattanooga! I'm a native Tennessean in from Los…read moreAngeles on business when I realized I needed new tires and wheels before my cross-country drive back west. Ethan was a total pro from the second I walked in. He took the time to show me every option and gave me a great deal. He even went the extra mile to call the Atlanta hub to make sure my wheels arrived before I had to hit the road. The wheels arrived exactly on time, and the tire pricing was actually better than the local wholesale clubs. Huge thanks to Ethan for the help and Corbin (the manager) for running such a tight ship. If you need tires or wheels, ask for Ethan!

Drove up, got a quote for 4 new tires for my truck. I asked them to meet the price of another…read morecompany and they agreed. The tires were high quality and they did the alignment. It was not a long wait so I will be back. they also check tire pressure and rotate tires for free. I also found out they will patch a tire with a leak for free .....(depending on where it is and the type of puncture)

Being a corporate sales representative my vehicle is my office and it's imperative to have it in…read moregood working order at all times. During my travels today I managed to run over a piece of debris in the road that was rapidly deflating my tire. I found Taylor's tire via Yelp and was very quickly taken care of by Jay so that I could get back to my customers. They were extremely busy, however, Jay was kind enough to get my tire plugged very immediately without my even asking. The gentleman that personally took care of my vehicle was also very friendly and quick to get my problem resolved. I spoke with Daphne (owner) and expressed my genuine thanks for how well they took care of me and how professional and courteous Jay treated me. Great people! Great business! Kudos to everyone at Taylor's Tire & Service. I will brag about you to everyone that needs automotive work.

About 2 years ago I had took my pickup truck to them to get brakes put on. When I went in i had…read morepurchased the brakes myself and they told me that they were not the right ones. I asked them how much I had left on my brakes. They told me that I still had a little bit of time left before I would have to get new ones put on. I took my truck a week later to someone else and they let me see what my brakes looked like and come to find out Taylor Tires let me drive my truck without any brakes on the back and I had no brakes on passenger side. So the only brakes that I had was on drivers side and they were very very thin. How can you allow someone to drive off in their vehicle without any brakes. I could have been killed or injured. And I could have killed someone or injured someone if I had hit them. How can they sleep at night knowing that they did this. So please do not take your vehicle to this place for anything cos they will lie to you. I have to rate them so I can put my review on here but they dont even deserve 1 star

Service was outstanding and they gave me all the discounts available. Jefferson was very helpful…read moreand patient with me picking out tires and rims. Got the best deal!

They've always taken excellent care of our vehicles and have never tried to sell us anything we…read moredon't need.

I've purchased several sets of tires from them over the years, aways with great service. Picked up…read moreyet another nail from a neighborhood roofing job yesterday. The guys at the Hixson store worked me in today on a busy Friday afternoon, extremely polite and friendly. Quickly did the repair, and they also rotated and balanced my tires as it was due as well. Per their excellent warranty, was no charge. Highly recommended!

The staff are fantastic at this location. They keep you informed on the status of your vehicle the…read moreentire time.

Affordable Tires is hands down the best of the best in the tire business. I have been using Tommy…read moreand his well trained, fast, reliable crew since I moved to the area over 20 years ago. I wouldn't use anyone else. Excellent quality from the brands used to the service!

This locally owed company has always been there with prompt service…read more I have used them for over 5 years and I drive 50k plus miles per year. They are super friendly and always do what is best for the budget. Their prices are the best. I have bought at least 3 full sets of tires from them from them including Michelins that were $40 cheaper each mounted and balanced for the same elsewhere. Today they fixed a flat tire for me at 7:40am and they open at 8am. I was back home in good shape before 8am. If your tires aren't great, Head up Route 58 to Affordable tire. Great People and Great Service and the name Is fact.

Let me start by saying this was the only show in town for the tire size I needed and I am so very…read morehappy they were. These guys went way out of their way to make sure we were taken care of. I needed 6 19.5 16 ply tires for the motorhome and they knocked it out of the park. Tim even took me to get lunch ( I mean how about that for awesome customer service ) @ a local restaurant. I was in & out in under 2 hrs & that's even getting 6 tires. The facility is top notch when it comes to tire shops. I can't say enough on how my experience was AAA+++

great customer service and very quick with my tire repair! they were very nice and fit me in for a…read morerepair When they had others there waiting.

My experience with Firestone has varied around the country…read more However, I've found the managers and crew at Chattanooga's Market Street location go out of their way to do what's best in the customer's interest. While not all customers may not understand or appreciate the company's policies and restrictions imposed on employees, this group has always treated us fairly and respectful. Give them a chance.

I scheduled an appointment last week for service today 6/23/25 at 12 noon. I got my co worker to…read moretake me to drop car off so they could do whatever they need to do to get my car serviced. I get there after work 5:00pm. They had not even done the oil change!!! let alone the A/C serviced!!! Firestone why make appointments??? if you're going to pick and choose who gets served first?? yall let walk ins go before me!!! While my car just sat!! That's not cool!!! It was extremely hot outside today and I needed my car! Yall said leave it overnight!!! What!! I had a scheduled appointment!!! What is the reason??? !!!

If anything should happen to my car in the next 3 months whether it is wear and tear or otherwise,…read moreI will be contacting a lawyer and I will serve you with papers. I brought my car in on a Wednesday morning for routine maintenance--an oil change, coolant flush, tire rotation, alignment, and a tune-up. I was quoted around $650, which seemed fair. An hour later, the shop called to say my valve cover was leaking and the total would now be about $930, which I approved. They ordered what turned out to be the wrong part, and by Thursday they still hadn't touched my car or updated me. When I called, they told me the correct part was on extreme backorder and that the cost would now be around $1,040 because they had already taken my car apart. After speaking with the manager, Steve, he agreed I wouldn't be charged labor for the valve cover or gasket since the mistake was theirs. I only paid for the $30 gasket and reminded them of the remaining services I still needed, many of which they had not done despite having my car for over 24 hours. The next day, they told me my alignment couldn't be completed due to loose tie rod ends, and later said my car was finally ready. When I arrived, I paid for the completed services, but upon checking my receipt, I noticed they had charged me around $55 for the valve cover gasket instead of the $30 both the tech, TJ, and the manager had stated. After confronting them, the manager refunded the difference. The entire experience left me distrustful and frustrated, and I will not be returning to that shop.

I've bought two sets of tires from these guys in the last 5 months - they are very helpful and work…read morewith me anytime I have an issue with a tire. I woudl definitely recommend them.

My friend Cheri and I were heading down to Augusta when her BRAND NEW TIRE blow a huge hole. It was…read morein downtown ATL and thankfully we pulled into a safe place. We had to go to 2 places to get a new tire. New tire on we made it to Augusta. When we stopped we noticed the tire was almost flat again. Something with tire stem. She made it back home to return the blown tire from MACK SMITH TIRES, LLC. Steve Anderson has refused to honor the warranty leaving Cheri in a really bad spot! She spent $900 on new tires and other services. I cant believe that he wont make it right!!! Beware of this company! This was a very stressful and scary situation. Thank goodness we didn't fall under any harm.

Took our 2018 Dodge Grand Caravan in for a tuneup because it had a miss. Everyone was so helpful…read moreand nice and prices were lowest in town. They found out that there was an issue with the engine that needed to be addressed by the dealer and saved us a ton of money and headaches! I highly recommend Mack Smith Tires and will definitely take my vehicle there again. Thank you for excellent customer service!

I started taking my vehicle to Meineke in December 2024 under warranty for two bad window motors…read moreand a clicking noise from the dashboard. They replaced an actuator, but things have only gotten worse since. The original issues still aren't fixed, and now the A/C won't switch from the floor vents--I have no defrost and no air from the center vents, which makes the truck unsafe to drive. I've dropped my truck off over 15 times, including leaving it for a full week, and now they're saying it's something new. On top of that, I just found out they lost the hardware that holds the center console down. Seriously? The staff constantly changes, and everyone claims they've "only been there two weeks." No one knows what's going on. It's been 5 months, and they still can't fix my vehicle. This place is full of incompetence, excuses, and flat-out lies. I'm reporting this to corporate and the Better Business Bureau. I will never return and strongly warn others to stay away from this location.

Review for Meineke Car Care - Highway 58, Chattanooga, TN…read more I have had a very frustrating and disappointing experience with this Meineke location. Over the course of several visits for repairs, I've noticed parts mysteriously going missing from my vehicle, including my engine cover (with Honda branding) and my rear windshield wiper blade. These are not minor oversights--they show a lack of attention and care. One of the most concerning issues was a broken mirror, which I noticed before I even left the lot. It took three weeks just to process a claim and get a replacement. That kind of delay is unacceptable for something that was clearly damaged under their care. I'm currently dealing with an oil leak that has been "fixed" three times already, and now I'm waiting to hear back--again--about the valve cover gaskets and service availability. It's been four weeks with no concrete answer. Meanwhile, the ongoing leak has caused even more damage: I've had to replace my alternator twice and now the belt is beginning to squeak. This is the result of poor, incomplete service. I wanted to have the warranty work done at a different Meineke location due to lack of trust in this one, but was told it must be done at the same location to be covered. That policy only adds to the frustration. With the high employee turnover, there is zero consistency in communication or workmanship, and I've lost all confidence that they are capable--or willing--to properly resolve the issue. I've been calling twice a week and stopping by in person, only to be met with delays and excuses. It really feels like they are just stalling until the warranty runs out. At this point, if I don't get a resolution soon from either the store or Meineke corporate, I will be forced to report them to the Better Business Bureau and consider filing a police report for small claims court. There is no excuse for this kind of service. I strongly do not recommend this location.