Service was outstanding and they gave me all the discounts available. Jefferson was very helpful and patient with me picking out tires and rims. Got the best deal! read more

They've always taken excellent care of our vehicles and have never tried to sell us anything we don't need.

Got it done on time.If your looking for a better more lower bill go to Midas or another business.These family businesses like this think a lot about their services and if You can afford it Good Good. read more

My daughter hit a pot hole in Chattanooga and destroyed one of her tires. I called Quality Tire Pro's and spoke with Chris. He helped setup wrecker ( someone the company dealt with and trusted) for me and was genuinely concerned about my daughter and followed thru during the whole process. Thank you for service Chris and team. read more

needed my a/c compressor and serpentine belt replaced. When my car was returned to me they had left an a/c low pressure line loose and charged me for the belt replacement that was NOT done. When I received my car back for the second time all the plastic clips on the radiator cover were broken. The service writer said that they did not break the clips, when I pointed out all the plastic debris from the broken clips in the engine bay they offered to replace all 13 broken clips. When I left the shop 30 seconds later my tire pressure light goes off and my front right tire is going flat... I fix the flat myself as I am done with this place. Moral of the story is they are just a tire shop DO NOT get any repairs done here. I can only imagine the people who don't have much car knowledge getting taken advantage of. read more

After 22 years of doing business with Quality Tire, I have decided to cut my loses. I have stopped doing business there because of their poor workmanship and being nickel and dimed. The last straw was when the alignment technician attempted to use a adjustable wrench to do the adjustment, when that did not work he used a pipe wrench which scarred the Tie Rod to the point where an open end wrench could never be used, which he should have used from the beginning. They did offer to replace the Tie Rod, but I was to afraid to let them touch my truck, so I declined. In my opinion they are way too busy to do Quality work, as they run around like chickens with there heads cut off. The only hope for Quality Tire to be the repair shop that matches their name in my opinion is for Tom Eberle to take over the shop and run it like he used too. Until that happens I will a-void them like the plague !! read more

My 10 year old car broke down and it seemed to be the head gasket. I received plenty of advice from mechanic types and was looking around to see if I could get it fixed, versus just buying a new car. I called and spoke with the owner who was kind and offered me his opinion and said they would take a look at it. I ended up not taking my car there, but the customer service I received when I called was amazing. When my car wasn't there for them to look at on Monday, I even received a follow up call asking if everything was okay. I was referred here by several people. I will definitely go there if anything happens again. Judging by just my initial contact, this place really cares. read more

New tires and rims. Ordered and installed in less than a week. Very busy place but very customer friendly. Make an appointment.

Went to their website and left my name,Phone#and email address.They never got in contact with me

Have had routine maintenance performed here the process has been painless and I'm super appreciative of the the crew and staff to take care of my auto needs . Thank you . read more

I was in Chattanooga for an event, and 10 miles after I left the airport in a rental car, the tire pressure warning light came on. Fortunately, I stopped in at Quality Tire Pros and they checked the tires and fixed the pressure -- for free! I was so impressed with their professionalism and ethic of service. Highly recommend! read more

I noticed my passenger tire had been getting repetitively flat every couple of weeks after I filled it with air, so I knew there was a leak somewhere. Today I came to have them take a look and hoping they could patch it. I was done in less than 30 mins which was great because I had to go to class at UTC. Thanks quality tire for finding the 2 nails and making me safe on the road again. Great professional service and timely turnover :) read more

I have been using Quality Tire for over 25yrs. They are professional, and accommodating. I had an issue last week that took a bit of extra care. They fixed my problem much to my delight. They are always there when I need them the most. I highly recommend them. read more

Whenever I hunt up prices for tires, these guys seem to have the best prices and I would trust them with anything tire-related. I went here for years to have my oil changes so they could also rotate the tires, which they do for free if you get your tires here. But once my car got old enough to need more repairs, they really struggled to actually fix my problems and I ended up paying out quite a lot of money in the process. I like these guys, but they had a "let's try this $400 fix and see what happens" approach and when that happens about three times in a row, you end up going someplace else. I ended up at another garage that fixed it the first time around for much less. So, in short, I would trust these guys with any type of tire purchase or repair, but I'd go somewhere else for the rest of your car. read more

These guys are brilliant! I had low tire pressure and a nail in one of the tires as I was headed out on a 6 stAte road trip solo and was directed to Quality Tire Pros by my son'... they could easily have taken advantage of me and charged me for a repair but instead showed me the 2 inch nail and told me how lucky I was that it hadn't actually penetrated the tire! They checked the pressure in all my tires, including the spare! - and sent me on my way without even charging me for their time! I highly recommend them! They are honest, efficient and kind! read more

I was in town for business and needed an alignment and two tires. They graciously drove me to the office so I didn't have to call anyone. When I picked up my car, they had only charged me for two tires and told me the alignment was already correct. Most mechanic shops will not offer to help you like that. Would recommend them to anyone. read more

My husband and I were traveling from MI to FL for a vacation only to find ourselves with a tire that wouldn't hold air....while in TN!!! Quality Tire Pro got us in right away, let us bring our dogs into the waiting room with us and fixed us up in less than 30 mins!! We cold called them and they treated us like we were already a return customer. If you are ever in the area these guys will treat you right. read more

Everyone we've come into contact with in Quality Tire has been so friendly and attentive. Rick is a total gentleman. They don't rip you off and they're fast. Wish we were staying in town so we could call this our shop! Thanks everyone. read more

...aaaand then for the real review of Quality Tire Center... One of the biggest hassles of moving to a new city is finding a trustworthy auto repair shop. Whether your problem is no garage, no time, or no know-how, you have to put a lot of trust in your local wrencher. I can change the oil but that's about it, so if I'm told my "differential is shot" or that my brakes need to be bled, it's a game of faith until it becomes trust. I've used Quality Tire twice now; once to have the tires balanced and oil changed on the hybrid (there is a ton of annoying bodywork on the bottom). This was the litmus test and QTC passed. Tire balancing was perfect and the oil change, rotation, and balancing was less than the last 15 minute job done at a random quick shop. Those Valvoline/Jiffy Lube shops do what you need, but I'd pay more to not have to repeat that I don't need new wipers, air cleaners, etc. In the case of QTC, I paid less for more work and less hassle. After the great/cheap/easy job on the Honda, I chose QTC to install a new suspension on my Jeep. Here's an area of auto repair where they could really fleece you if they wanted. However, they did a great job (including final front-end alignment) and the hourly total is almost exactly what manufacturers recommend. Again, they could easily tack on a few hours, but they didn't. Quality work can be seen/felt, but the trust that your mechanic won't overcharge you has to be earned. Although irrelevant dog hater won't be back, I and my friends will be. read more

I have been going there since I was 16 years old, which has been over 25+years. When my dad couldn't help they stepped up and took care of me. I do feel comfortable there and would recommend them to anyone. read more

This company provides courteous prompt service and is flexible to our scheduling needs. We take all our (six) cars here including our BMW's (sometimes we go to the German auto place for complex repairs). They know us by name (probably because with 6 cars we are here all the time), are fair in their prices, and don't overcharge for needless repairs. Instead they tell us how many miles we have left on those brake pads before we need to get them changed. All of our cars have worked well after going to this shop and we've never had any trouble. The dog is sweet. He usually sits in his bed and doesn't interact with customers unless they initiate contact. read more

My 18yr old daughter is attending UT Chattanooga and had a flat tire. We needed to replace her tires and looked for places to have this done. I like supporting local businesses and anyone with a picture of a dog in their ads can't be all bad :) so I gave them a try. I called down and arranged the appointment for her and paid for the tires with no problem at all. Zero hassle, 100% confidence they were a solid group of folks. Honestly, from the first call to the last, each and every person I spoke with was polite, caring and eager to help me take care of the situation as fast and easily as possible. Even though her car has a unique tire size they were still able to get them early the next day. I could not have been happier with the experience and truly felt they were taking care of her like they would one of their own children. Great service and peace of mind. These folks do it right! read more

My car had broken down and I got it towed to Quality Tire Pros per the suggestion of my tow truck driver. It ended up that my engine died so they couldn't help because my car was so old that it wasn't worth fixing. BUT they provided amazing customer service and even let me keep my car at their shop for 2 weeks while I found someone to buy it. I know they are honest and I appreciate the service they provided me! read more

Great service! We were visiting Chattanooga and got a bolt stuck in the tire of our new car. They were able to get us in quickly and get the tire repaired. Friendly and fast! read more

My bmw break lights came on so I came in to get an inspection. The mechanic gave me a quote of over $1100 for front and rear breaks, sensors, and rotors. I recently drove here from Arizona but had the car examined prior to coming here. While it may be reasonable to change breaks and sensors, I was convinced that the rotors should not need to be changed as they were recently changed. The mechanic insisted that breaks and rotors are worn out. I went to another mechanic to have it examined. They informed me the breaks are relatively new and my last mechanic simply forgot to reset the sensor. I called back to this place and the mechanic insisted that it had less than 3-4mm left. I told this to the new mechanic. The new mechanic lifted my car, took off the wheels and pulled out a measuring pad. Each break was at 8-9 mm. This place literally tried to scam 1100 off me. read more

I had called ahead to get a quote for an oil change and they had given me a different quote then what they charged me for the service. I went back in and talked to them about it and they happily refunded me the difference. Very nice and willing to work with the customer. Will use them again. read more

Great service. Great LOCAL company. Fast. Reasonable. NICE NICE guys. I would recommend them to anyone anytime.

As a college student with little time or money, these guys have saved me more than a couple times. Bo, I believe his name is, has provided the best customer service and shot straight with me about what to spend my money on. If you're looking for fast and friendly service combined with integrity, this is the place. read more

Glad to get some alarms cleared on a 2016 CR-V and an oil change and rotation on a 2005 Civic before both do some holiday traveling. Discussed new tires on the former...don't spend for this yet, I was advised... and some work an older minivan needs soon. I trust both the work and the advice I get here. That's saying a lot. Also, enjoyed meeting and talking with Jed Mescon in the waiting area...quite the good fellow and asset to the community! Never met him before, but each of my four grown children benefited from his excellent emceeing of events they were in while taking classes at Chattanooga State in past years, before he started at Erlanger. read more

These people ROCK! They have great service, reasonable prices, friendly staff and wide selection of tires. In a very competitive business, they make it worth it to drive across town because they treat their customers like they really do want you to come back next time you need something. And when you drive up, they are on it! I will remember the good service and use them again. read more

We've been to Quality Tires numerous times for oil changes, tire rotations, and repairs. They've gone above and beyond at least twice (where it really stood out to us). Most recently they saved us $800 on a repair that we would have paid without question, but we surely appreciate them looking out for the best for us and saving us from making a repair we could get by without. A few times I've compared their pricing to other mechanics (for repair work as well as tires), and they're in line pricing wise with the market. We trust them and their work and are grateful for their integrity and service. read more

I'm gonna give the whole story because it speaks for itself. On May 30th, I took my vehicle to duffey's radiator shop to have it serviced. The shop installed a new evaporator core, heater core, blower motor, actuators, and filled the ac with freon. The next day when I drove the vehicle, the ac was only blowing warm air. It also has a constant warm air flow coming through the floor vents while driving and a large amount of feedback coming through the speakers. None of the modes work correctly on the climate control, as it only blows in the floor. They also damaged the toggle switch to my light bar and the knob for my radio was missing. I took the vehicle back, and they ran dye through the system and used a sniffer looking for a leak. They still miraculously had the knob for my radio. I was then informed all the blend doors were working as they should and that the compressor was leaking. A new one was ordered, and I returned to have it installed. A few hours after having the compressor installed and charged with freon, it was again blowing only warm air. All the freon had leaked from the system again. Finally frustrated with the shop, I took my vehicle to another shop on Cherokee Blvd. Quality tire pros found that the threads on the accumulator were damaged when the evaporator core was installed and that was the cause for the leak. They also informed me that they would have to check all the blend doors to see if they were set correctly and the actuators to make sure they're working. I went back to duffey's and complained about it, but I was only told that there was no way they could have done the damage. All the parts were new on the ac except the evaporator core because the dash had to be pulled for the job. They never even found the correct leak. Now I have to have the dash pulled again to check the blend doors and the actuators. Duffey's also screwed the dash back down on the antenna cable which is why I have feedback in my speakers. I would not recommend anyone to take their vehicle to duffey's for ac work. They don't own up to their mistakes. Update: June 21st, I returned to quality tire pros on Cherokee Blvd. They checked my actuators and found that 2 of them were installed incorrectly. They switched the actuators to the correct locations they should have been installed, and now all the modes function as they should on my climate control. I was informed the only way to fix the antenna cable was to pull the dash again. Also Quality tire pros was awesome enough to fix my issue and not charge me a penny. Highly recommend quality tire pros for all your ac needs. read more

First visit today for an oil change. My experience was fast, fairly priced and very pleasant. Other than being challenged by lack of parking space this is a great shop. I will be back. read more

I'm not sure this business practices what it preaches. I have been here numerous times and have just about had it with their dirty hand prints on my vehicle. This visit was no exception. A grease hand print was on the drivers side door, front left fender, and hood. Please clean your act up. I previously brought this concern to management attention and they stated they would take care of it. Don't believe them. Pictures available upon request. read more

They really are Pro's enjoy doing business ther Bo is terrific. Customer service oriented and very knowledgeable. They do more than tires, repaired my AC this past summer. I am always going to buy tires there. read more

I appreciated the honest and courteous service I received from the employees at Quality Tire Center. I did pay a bit more for a set of tires than I would have at Sears or Walmart, but it was worth it for the level of service and courtesy of the staff. As a young woman I've been a victim of sexual discrimination by mechanics and service professionals at other auto service businesses, big and small. I was not made to feel that way at all here. I have a hybrid and while Quality Tire Center does by have a licensed hybrid mechanic they assured me that they do lots of work on hybrids. They also got my new tires put on and balanced in about 20 minutes right before they closed on Saturday. I will definitely be returning for tire issues and maintenance as they are a full service auto repair center. read more

Great service experience from putting a new set of tires on, to aligning my lifted F250.

Zack was the specialist on duty who helped my boyfriend, a chef on one of his few days off, with 2 very good condition used tires for his 2014 Ford. He was helpful, polite & fast & myself being a coctailer/bartender knows how hard working with the public can.be!!! I dropped the name quality tire pros to @ least 10 people today during my bar shift @ a downtown restaurant & thanks 2 the staff there they will have many more years of quality customer service!!! Stellar job from all the knowledgeable, honest, & patient staff!!! read more

Had a screw in my tire, went in they had me patched and rebalanced within the half hour. They were all friendly fold and willing to answer questions. I'll be buying tires from here from now on read more

I went in to ask about AC service on my car and they were kind of rude, also their prices are way too high. I went instead to Rivermont Service which was a third of the price these guys quoted me for. read more