What can I say about Premier Tire? This is not your typical auto/tire shop. We had an engine blow…read moreon one of our vehicles. We still owed a little bit of money on it and it was out of warranty. They bent over backwards to try to find me the best deal they could. We didn't end up replacing the motor and bought a new car instead. They allowed me to leave the car in one of their bays until I figured out what I was going to do. These are fare, honest people that aren't looking to get one over on you. I've been back several times since then. I took one of my cars in with a screw in the tire recently. The screw was in a bad spot right on the edge and it continued to leak. They attempted another method but there was no saving this tire. They did all this work without even charging me. They understand how to take care of repeat customers! Briar is the one I usually deal with when I call or go in. This guy is a class act and will remember who you are. This is the hometown mechanic shop that I've been looking for. Any work I need completed on any of my 3 cars will be done here. They have a customer for life in me!

I am reviewing the shop in Cleveland, TN - not Ooltewah…read more Beware: Expensive Repairs, Zero Results If you bring your car here, be prepared to write BIG checks--whether the repairs are necessary or not. I originally asked them to diagnose why my heat was only blowing warm air. Instead of addressing that issue, they charged me $3,000 for work that didn't fix anything, then told me it would be another $3,000 to pull the dash and actually repair the heat. Since my car is only worth about $5,000, I declined. The next morning, my battery was dead. The technician who replaced it told me the shop hadn't even done the most basic step--disconnecting the battery during repairs. He reset my electronics and confirmed what I suspected: I'd paid for unnecessary work and was about to be overcharged again. I went to another shop for a second opinion. That mechanic flushed the heater core, cleared out the buildup, and restored perfect heat--for $200. He also mentioned I was the fifth customer he'd seen recently who came from Premier with expensive bills and unresolved issues. All women, all overcharged, none of the problems fixed. It seems the new owners are relying on the reputation of the previous ones, but based on my experience, that goodwill won't last long. I strongly recommend avoiding this shop. If you want honest, competent work, take your car to Import Support in Cleveland. They fixed my car, treated me fairly, and earned my loyalty

Second time used now. Courteous, easy to work with great service!…read moreExplains things clearly and doesn't push extra expenses. We will continue to use them and also recommend to our neighbors.

Took my 2012 Range Rover to Scott to drop off for replacement of water pump. He was extremely…read moreknowledgeable and very affordable. He laid out all the options of what would need to be repaired and gave me the choices of what to do. I trust his knowledge and abilities or I would have never taken my truck there. He is very detailed and did not try to over sell anything. I have a spare vehicle I can use and gave him as much time as he needed to do the work, and he said the vehicle will be finished by Friday if nothing goes wrong. I will stay a loyal customer. To top it off they have real good peppermints... Great Service Affordable No Pressure Tactics Service: Engine repair

They provide great service. It may be a little more pricey than some places but you'll definitely…read morenot have to worry about your car being repaired correctly. Down to earth , friendly owner. They've Always provided top notch workmanship.

Hampton' Auto Service is something you don't think if most of the time when it…read morecomes to auto repair shops . . . Honest!!! They do great work and don't charge outrageous prices. If you need repairs done on your car, this is the place to go.

An honest mechanic. In the winter, I took my son's car because he was convinced something is wrong…read morewith it.. They kept it a few days and when they couldn't find anything wrong with it they didn't charge us. They could easily have said that I fixed whatever part. It was obvious that I do not know much about car mechanics and neither does my 17-year-old son. That earned my trust. Plus, unlike a dealership, they work on all kinds of cars. Very knowledgeable.

From the owner: Family owned and operated by ASE Master Technician. We specialize in European cars such as VW, BMW,…read moreMercedes, and Volvo. We also work on Asian and American cars, so bring us your Lexus, Infinity, Toyota, Chevrolet, Fords, or Nissans, too.

If all you need is an oil change, tire rotation, new tires, or a front-end alignment, this place…read morewill get the job done. But for any major repairs, I strongly recommend taking your vehicle elsewhere. The communication here was poor. Back in March, I brought my vehicle in for a transmission issue. After their inspection, they told me the transmission needed to be replaced--an extremely expensive fix. It felt like I wasn't getting the full story and that they were more interested in replacing parts than truly diagnosing the problem. Thankfully, I sought out a transmission specialist for a second opinion. He diagnosed the issue correctly, repaired it at a much lower cost, and didn't require any money upfront. I've had my truck back for about four weeks now, and it's running perfectly. In fact, the transmission is now operating about 30 degrees cooler than before. Bottom line: Great for basic services, but be cautious when it comes to major repairs.

I'll start by saying that I strongly dislike buying a vehicle because I not a fan of being sold…read moreanything. Too many car salespeople are fake chummy. That is such a turn off to me. Looking for a new truck brought me to Don Ledford because they had a midsize truck that was close to what I wanted. When I called to inquire they put me in touch with Lucas Norman. Luke was young and that worked in his favor for me, because he has yet to take on the typical car salesman vibe. Very polite and personable. He did a great job of explaining all the benefits of the truck I had my eye on but a used full size truck caught my attention and I decided it going to be my new vehicle It took a little negotiation to meet at a price we both were ok with, but overall the experience was pretty painless and I drove away happy with my new truck.

Family Tire Center is awesome! We have been taking our vehicles there since 2011. Their service…read moreis unsurpassed and their prices are very fair. I have recommended FTC to numerous friends and they have always been pleased. They are our mechanics for life! Don't know why I'm showing as being in CA. I'm right here in Cleveland.

They have the WORST communication here. I was promised call back that never happened. You have my…read morevehicle like just call and give the updates you are supposed to give. They were doing warranty work and it took them a day and a half to even send the quote off for approval. Who ever thought the hard part of getting warranty work done would be with the shop trying to fix it. They have lost my business and I will never recommend them again.

Yes I've been coming here for years they do a great job never had any problems and there very…read morefriendly guys! If you come in ask for Dovey

Damaged my $450 steering stabilizer I put on 2 days ago! Asst Manager tried to say it's just…read morecosmetic & they'll readjust it, No! It's brand new & I want it replaced he then said "Let me go grab the manager" After about 10 minutes the Asst manager comes back & tells me , The Manager of the store didn't have the time to come speak to me, He had to much going on to come look & talk about my damaged vehicle, so I was asked to leave my number & he would call me to discuss the problem. He never called Saturday & my damage was reported no later than 12:30pm. It's now Monday & still no call. It was a an accident on their part & we could've easily fixed the situation but I feel this has been handled horribly! Next call will be to corporate.

I refuse to take my car to anyone else. Charlie is an awesome guy and he has proven to me again,…read moreand again, and again that he is an honest and trustworthy guy. I've had a lot of car problems the past few years (bought a used lemon) and Charlie has always offered me the best service at the lowest price in town. On several occasions he and his sister have gone significantly out of their way to help me and I am so, so grateful for them.

100% honest people here -- trustworthy and super helpfu! I was traveling and ran into an issue and…read morerather than trick me into buying something I didn't need they fixed the problem on the spot! Go here for honest service!

Brought my car in thinking that the transmission was really messed up. My car dealer had the…read morevehicle for almost 2 days and couldn't determine the problem. Superior road tested the car and said the engine was "missing" and there was no problem with the transmission! What a relief!