These people are dishonest and will take your money. They do half the job and charge full price. My…read moretruck broke down 6 months after they did what they did. I took my truck to a reputable shop. I then found out that top tech didn't do the work i was charged. They replaced injectors but didn't clean the fuel tank or fuel line. They did not change the fuel filter. Thats why the injectors stopped working after on 6 months and 15k later. The new shop did the full job and got me on the road for 7 thousand less. Stay away from these dishonest people. They will tell you one thing and do nothing to fix the problem. Dishonest! dishonest!

As a woman, it can be intimidating dealing with car repairs because there's always that worry of…read morebeing taken advantage of. That has never been the case with Top Tech. They have always treated me fairly, respectfully, and honestly. I drive an import, and repairs can get very expensive. I usually research the issue before I go in, so I have an idea of what's wrong and a ballpark price in mind for parts and labor. Top Tech's pricing is always very competitive, often two to three times less than what the dealership would charge for the exact same service. The quality of their work is excellent, and they stand behind it. My first experience five years ago sealed the deal for me: a speed sensor went out, which put my car into limp mode. Every other shop I called didn't want to touch it. They didn't believe me that it was just a speed sensor issue and were convinced it was the transmission. Their solution was to tow it to the dealership. Thankfully, my tow truck driver asked if I had tried Top Tech. He called them, explained my situation, and they didn't hesitate. They jumped right on it, confirmed the issue, and gave me a fair estimate for both parts and labor. That repair alone saved me hundreds compared to the dealership price plus a long tow. Since then, I've been a loyal customer. Oil changes, brakes, water pump, serpentine belt, squeaking pulley and all required maintenance, Top Tech does it all. They always provide an estimate before starting work and stick to it. They never try to upsell me or take advantage. Their staff is polite, respectful, and professional. Because of their honesty, fair pricing, and quality repairs, I am a customer for life. I highly recommend Top Tech to anyone looking for a trustworthy repair shop.

The needed repairs were professionally done in a very timely and cost effective manner. The staff…read morewas very customer oriented. I was consistently kept informed of the repair time frame and they provided no cost transportation. I plan to use their services for future repairs.

Professional and timely repairs for my Mercedes Benz. Appreciate the updates and being able to…read moreschedule my pickup time by using the lockbox after hours.

Service was outstanding and they gave me all the discounts available. Jefferson was very helpful…read moreand patient with me picking out tires and rims. Got the best deal!

They've always taken excellent care of our vehicles and have never tried to sell us anything we…read moredon't need.

Second time used now. Courteous, easy to work with great service!…read moreExplains things clearly and doesn't push extra expenses. We will continue to use them and also recommend to our neighbors.

Took my 2012 Range Rover to Scott to drop off for replacement of water pump. He was extremely…read moreknowledgeable and very affordable. He laid out all the options of what would need to be repaired and gave me the choices of what to do. I trust his knowledge and abilities or I would have never taken my truck there. He is very detailed and did not try to over sell anything. I have a spare vehicle I can use and gave him as much time as he needed to do the work, and he said the vehicle will be finished by Friday if nothing goes wrong. I will stay a loyal customer. To top it off they have real good peppermints... Great Service Affordable No Pressure Tactics Service: Engine repair

Family Tire Center is awesome! We have been taking our vehicles there since 2011. Their service…read moreis unsurpassed and their prices are very fair. I have recommended FTC to numerous friends and they have always been pleased. They are our mechanics for life! Don't know why I'm showing as being in CA. I'm right here in Cleveland.

They have the WORST communication here. I was promised call back that never happened. You have my…read morevehicle like just call and give the updates you are supposed to give. They were doing warranty work and it took them a day and a half to even send the quote off for approval. Who ever thought the hard part of getting warranty work done would be with the shop trying to fix it. They have lost my business and I will never recommend them again.

Very poor service with the crew there now. My auto was towed there reading P340 and P345. It was…read moreneeding a thermostat and camshaft sensor. After they were supposedly installed, I got a call from the shop that now "I need a radiator!' After the "radiator" was installed, they said it looks like it needs a "water pump" because the radiator coolant wasn't circulating through the engine. It seemed they were just doing one thing after another and CHARGING ME yet, STILL MY CAR ISN'T RUNNING without overheating. They were a rip off. I wouldn't recommend them for anything other than tires.

They put brakes and rotors on both my cars in the last week. So extremely kind and fair pricing…read more They went above and beyond to fix an issue that was unrelated as well. I am so pleased and can't recommend them enough! I honestly feel like I should have paid more and don't think I've ever said those words leaving any mechanic shop!

Still the best Automotive Maintenance and Service Repair Shop in Cleveland Tennessee. I've been…read moregoing to Smith ever since 2017 with many cars, though from 2017 to 2023 my account was under a different name. Nevertheless, I've taken at around six cars to be in their care throughout the years.

Continuing regarding the company giving away all of my stuff. The vehicle did belong to me.. it was…read moregiven to me and I was in possession of the vehicle, and this was well known by the business and the person who gave me the vehicle. The companies reply also said they contacted me. They did not contact me. I contacted them and they told me all my stuff was gone. Phone records can be obtained to prove who contacted who. The last update I had regarding what the business, which I set up a PRIVATE ACCOUNT. The contents within that account belonged to me and should have taken a court order to confiscate. As I was saying the owner told me the car was going into the garage and would be ready Tuesday, and the business was closing, therefore the business worked off business hours to make a decision on the vehicle. The owner did not contact me and tell me the business was releasing the vehicle. He told me that when I called the first minute the business replopened. On Monday the owner told me he no longer had the vehicle and that it went to a storage unit and I could go there and get my stuff. You stole my stuff. You're jamming everything together. Yall knew I was sleeping and working in the car. You did a fundraiser to come up with the money so I wouldn't end up living on the streets and then take everything back, after business hours and without notifying myself of desolating of the account I set up with your business. Everyone knew of the circumstances, the car was being fixed for myself knowing that other had made a donation to myself. Several people donated to keep me from having to live on the streets. I lost my job because of this.

Everything went well! from the initial call,which was prompt and professional to the work we had…read moredone on our F150 (front brakes and oil change) to the amount of time needed to complete the service (24 hrs) to the pickup and debrief. I would highly recommend this business for any auto repairs...great service at a fair price!

They provide great service. It may be a little more pricey than some places but you'll definitely…read morenot have to worry about your car being repaired correctly. Down to earth , friendly owner. They've Always provided top notch workmanship.