On there website they claim "We provide the quality service you would expect from the dealership, but with a more personal and friendly atmosphere, at affordable prices." I will vouch for that statement. East Ridge fast lube performed a tune up, new serpentine belt and oil changes on my 2016 Ram truck for hundreds of dollars less that the dealer wanted to do the work. I dropped of my truck at 8 AM and it was done by 1:30 PM. They also did not have a 3% Surcharge when I used my credit card! read more

I like the oil they use but every time I go they try to upsale stuff I dont need.They use CarFax and my car has never been to a CarFax participating mechanic shop. So I looked it up and there are 180,000 mechanic shops that do not use CarFax. It gets old telling them "it's already been done" read more

Get everything you need one stop. Get repairs or any kind oil changes car wash everything except paint and body work. I have been using East Ridge fast lube for years read more

Grossly incompetent. I called ahead to request specific services. One included not removing the new oil filter recently installed. Not only did they throw it away, they began recommending services my car couldn't possibly need. Nobody appeared to listen to anything I had to say. Instead they were too busy trying to upsell me on services my car did not need. I specifically requested a tire rotation and it was not addressed. As I drove out of the garage nobody even acknowledged I was leaving. No thank you. read more

For about 25 years I have been to no one else other than East Ridge Fast Lube for oil changes and maintaining my vehicles. 4 of my own and always recommending to family and friends. Being older and easily taken advantage of due to my lack of knowledge, I have never been treated in a negative manner. ALL staff are friendly and well trained. Absolutely the honesty, integrity and outstanding character keeps me returning. Highly recommended. Would give 10 stars if possible. read more

I am relatively new to Chattanooga and it was tough leaving my local mechanic that I'd had for YEARS. I thought it would be forever finding the right mechanic again but East Ridge was just great. fast, friendly, professional service. Explained what they did, reminded me I needed my fuel injectors flushed (which has made such a performance difference and was really reasonable) and they talked me out of ac repairs I didn't need. That above all else sealed the deal for me. i love their honesty at their own expense. I'm so happy to have found my new trusted mechanics. read more

Used this place many times for quality service over two decades. Service part has had some of the same technicians the entire time. The guys are gruff but extremely caring for all automotive makes and models. They accept coupons and maintain their facilities well. It has always been surprisingly clean and organized for all the work they do. They have certified mechanics on duty and they offer good warranties on tire sales and installation. They support local schools and last but not least the car wash didn't hurt my car like others and all services are rendered at fair prices. I can go there without worrying about work quality. NOVEMBER 2017- I just brought my second car through. I did this on my 30 minute lunch break. Was taken care of well and given good advice on maintaining car. They called me by name again. A+. It was done so well I forgot to use YeLp to make my second check in. read more

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I have had all the cars in my family maintained and serviced by these guys. They've always had great communication excellent service and shown themselves to be very competent in what they do. They go to the 2nd mile with advice, helping you find the best value on parts and by getting you the car when they tell you they will. I have no hesitation in recommending them for oil changes, car repairs, or tires. read more

So I will definitely be using this place for my automotive needs. A friend suggested and has been going here for years. I'm glad I gave them a try. Prices are reasonable and they actually top off fluids. read more

Jim and his crew run an ethical business. They are honest financially and have a shop full of good mechanics! I whole heartedly recommend East Ridge Fast Lube and their auto repair. Dan M. read more

I just went to east ridge fast lube to take my Honda civic to get the oil changed because CarMax where I bought my car was backed up and couldn't get me in before a long trip. At carmax I normally an charged around $30 for a basic routine oil change. I went through this place and was charged $76!!!!This almost 3 times what I'm charged at Carmax! The people there are very nice and quick but this is insane, and I have had multiple car knowledgeable people tell me this is ridiculous, and this is just for a small basic Honda civic I cannot imagine what a bigger car would be! I will not be back and will just wait out for an appt elsewhere! read more

I only have good things to say about everyone that works here!!!! The only place we take our cars and don't see that changing anytime soon. Incredibly efficient and even more than that I trust them!!! read more

These guys were friendly and knowledgeable. They knew enough to look in the manual since I was driving an unusual work truck. Cheers to them, better to make sure rather than guess or have a cavalier attitude. The wait time was reasonable and the service was thorough. Next time I'm in the area, I'm definitely coming back. Good job, fellas! read more

I stopped by to talk about servicing my vehicle, and was told to check back in a week. They said there would be absolute no problem having it fixed by the time I needed it. I did as instructed, went by personally to check in, and was told to have it towed in exactly one week. One week later, I called to let them know the tow truck was coming, and nobody knew who I was, or what I was talking about. I was brusquely informed there was a 30 (thirty) car backup, as if it was my fault! I certainly didn't get any of those warm, fuzzy feelings everybody else seems to get. The right hand doesn't know what the left is doing, and nobody seems to have an issue with making promises that they can't possibly keep. I wouldn't waste my time again. read more

I came in for an oil change and for some reason thought that would take care of my 'check engine' light being on. Of course it didn't. They oil guys referred me to their mechanic side, and they took just a few minutes to diagnose a valve cover crack that wasn't visible. I wasn't charged for the diagnosis. Two weeks or so later, I came back and left the car overnight. Finally my check engine light is off! I've had no problems at all since then, my mileage is better, and their prices were fair. Next time I need any car work done, this is where I'll go! read more

Made the mistake of going to Walmart to get my oil changed. They jammed the filter on so tight they couldn't remove it at the next service. These guys took care of it in minutes and didn't even complain about the last guys screw up. Customer for life. read more

I come here all the time to get my oil changed for both of my vehicles. The service is friendly, fast, and the prices are very reasonable. They also do vehicle alignments, tires, and much more. I would recommend this place to all my family and friends. Thanks for the great service, keep it up. read more

Had an excellent experience here. An oil change and an 18-point inspection in less than 20 minutes with friendly service left me impressed. Will definitely be returning and highly recommended. read more

This is by far my favorite place to get any sort of vehicle maintenance. The workers are super nice and work quickly. They have low prices and even break them down for you and there are never any hidden charges. I would highly recommend this shop to anyone. read more

Second time here for repair. It is a rare thing to have mechanics I trust and that charge a fair rate. Friendly and professional as well as knowledgeable and able to quickly & accurately diagnose problems. Hate to sound TOO enthusiastic, but these folks are the real deal. read more

Awesome quick service! Very reasonable prices! Convenient--you don't even have to step out of the car for an oil change.

Over and over again these guys under promise and over deliver. Trustworthy car repair. .. who knew that was possible. We have used them five times now and every time the problem is fixed the first time. Always fast service. I kinda like this place. I don't give Five stars easily. read more

Amazing service. I sites while passing through town. Really amazing service. Like I've never experienced or thought was possible with an oils change. read more

Went in with my cabin filter and they placed it for me and did a great job. I will definitely go back for other services. They were really friendly and appear real honest. read more

Amazing place, checked it out after a Groupon discounted oil change! Friendly and helpful staff! They took great care of us!