For years, we have always taken our Avalon to the local Toyota dealership. Due to a decision of…read moreconvenience and a sense of adventure we decided to try something new and in doing so, we found Blackwell to be the exact opposite experience we always got from a trip to the dealership. With fast turnaround, frugality with my money, timely communication about options, status and repairs made that did not have to be "fixed" again due to a missed diagnosis or poor work, it was truly a great experience. As a result, we will be using Blackwell from now on. Cannot recommend these guys loudly enough.

I was greeted when I arrived and my car taken back shortly after. The associates at the counter…read morewere very professional and personable and you inform them exactly what service you desire. All of your concerns are relayed to the mechanic, who provides you with the mechanics findings and the costs involved. No pressure here... you decide what will be done on your car based on the findings. They did recommend an SP fuel Induction service, since my car has almost 90.000 miles. I felt this would be beneficial to my 2017 Lexus RX 350. I definitely will return when needed and recommend them to you. As an added treat, I met one of the owners, Mr Blackwell, a very kind and gracious gentlemen who stated they have worked very hard to ensure all customers are treated with respect and fairness. Give them a try, if they service the type of vehicle you drive. Thanks for reading!

Took our X5 for and oil change. Import Motorworks did a thorough job and even found an issue the…read moreBMW service department in Nashville didn't find. They were quick too, I was able to wait in their clean waiting area and get some work done while waiting.

fantastic service and extremely professional!! Sam is a great communicator and I always know what…read moreis going on with my two italian garage princesses!! I highly recommend

On there website they claim "We provide the quality service you would expect from the dealership,…read morebut with a more personal and friendly atmosphere, at affordable prices." I will vouch for that statement. East Ridge fast lube performed a tune up, new serpentine belt and oil changes on my 2016 Ram truck for hundreds of dollars less that the dealer wanted to do the work. I dropped of my truck at 8 AM and it was done by 1:30 PM. They also did not have a 3% Surcharge when I used my credit card!

I like the oil they use but every time I go they try to upsale stuff I dont need.They use CarFax…read moreand my car has never been to a CarFax participating mechanic shop. So I looked it up and there are 180,000 mechanic shops that do not use CarFax. It gets old telling them "it's already been done"

The needed repairs were professionally done in a very timely and cost effective manner. The staff…read morewas very customer oriented. I was consistently kept informed of the repair time frame and they provided no cost transportation. I plan to use their services for future repairs.

Professional and timely repairs for my Mercedes Benz. Appreciate the updates and being able to…read moreschedule my pickup time by using the lockbox after hours.

i got a free inspection and they charged me nothing because they concluded the car was doing okay…read moreactually.

I had some complicated problems going on with my GMC Terrain. I was just hoping someone would give…read moreme an honest assessment to help to get my car back in decent shape and to hopefully add a few more years of being able to use this vehicle. In spite of many costly options, the manager here quoted me just under $300 to take care of the other options were $2000. He had my best in and that's all I was looking for. That's all you can ask for if you ask me as far as trying to find a good mechanic. I highly recommend them. Brad was great in every way!

This is one of best mechanic shops I've ever been to. I don't have to worry that some expensive…read morerepair will leave me blindsided. These guys know every BMW trick in the book. From custom made replacement parts that are metal instead of plastic and cost a fraction of the price to knowing what is still covered under the 25 year safety warranty and can be fixed by the dealership for free, Brett has proven his knowledge and trustworthiness more times than I can count. I would trust them with my grandmother's track car. Just kidding, my grandma doesn't race beemers. These guys are thorough and do a good job every time.

They have provided me with exceptional service every time have taken my Jetta to them.read more

I'm impressed with the quality of the service. I will continue having my vehicle serviced by them.read more

Steve was very courteous & it was easy making my appt to have an Oil Chg. I've gone to TW on Signal…read moreMtn Rd. for 3 yrs & have never had any problems. Thanks again

I just had to pay to have my front brakes and roaders redone just 2 months after express tire "did"…read morethem. I put "did" in quotations because I don't think they even did the front brakes or roaders! Hell maybe they did the wrong ones, I don't know, but i do know we had to pay Hyde's automotive to do them because i will never bring either car back to express tire. My whole family took all our cars there for as long as i remember, but not any more after Steve retired. The new guy was weird and rude to both me and my husband on separate occasions. I literally hunted Steve down on Facebook to ask him where we should go now. Hyde's has been awesome, professional, and better priced so far. Express tire sucks now and I'm pissed to be spending $400-500 today that I shouldn't have to be. Thanks for nothing, you lost our whole family's business

I went in to Express Tire and to my surprise they are under new management. The new manager was…read moregreat and very helpful. I was impressed with their updates inside the store and the mechanics are very knowledgeable.