I needed a lot of work done on my car..left rear auto control arm, suspension services @ $336.03. One wheel @ $474.56, 4 tires @ $795.96, tire installation package with TPMS @$140.00. Scrap tire dispo -$23.00, spare tire replaced-$148.23. Left lower control arm with ball joint, parts and labor-$520.82. Wheel alignment-$89.99. Miscellaneous shop supplie-$30.00. The total came to $2,80214. It was an insurance claim through Geico. The woman who wrote my estimate, sent me to her friend who managed this particularGoodyear. Because I was unable to get my car when promised, I lost my job. The people at Goodyear seemmed to care less. They were difficult to deal with,and acted as if, because it was an insurance claim they didn't have togo the extra mile to do anything. I was very disappointed in both Goodyear and Geico. read more

If you want to pay a fortune for a car battery come here. Also they know nothing about German vehicles requirement to reset battery on cars computer. read more

Do not go here unless you want to get robbed!!! Five visits to this place (shame on me) and nearly $2 grand spent for my car to STILL NOT be fixed. I have had issues with my car leaking coolant. Brought it here as it was a convenient location for me. They replaced a bunch of parts, and charged me $800 something dollars. Within a couple weeks I was leaking coolant again. Took it back to see if they would fix it. Swapped out a bunch of other parts, another $500 something. Third time I took it to them, and I guess whatever was leaking at this point was covered under their warranty since it was something they had previously worked on. Fixed it for free, all good! The man told me "anytime you start leaking coolant again, just drop it off and we will fix it for free." Started leaking coolant again a couple weeks later. Swung by there (4th time) assuming they would fix it for free. Told Frank "let me show you where it is leaking from so that you guys can fix it this time." His response: "That's okay, the technician will find it." I was told I needed a new coolant reservoir which would be $200 (this is not where it was leaking from that I wanted to show them, but they assured me that's what I needed). You'll never guess... a week later, my coolant reservoir is bone dry. Still leaking out of the same hoses that I tried to show them. I took it in today to see if they would fix it. Thankfully they let me show them where it was leaking from this time. Jamie offered me a $30 discount. WOW. They had my car for 8 hours, then I get a phone call saying that they were "given the wrong part" and they could not fix it until at least Tuesday. I am done. 5 tries, still can't fix it???? No apologies, no nothing. They sat there looking at their phones when I walked in to pick my car up. I understand that sometimes with leaks you fix one, then find another. What I don't understand is why you wouldn't take the time to let me show you where it was leaking from the first time. At this point I feel like I was just taken for a ride, and also wondering if they were not just swapping out random parts, and intentionally damaging others to see if I would be stupid enough to keep coming back (again, shame on me.) I will now be telling every single person I know not to go here. I will go out of my way to meet new people just to tell them not to come here. Enjoy my money. Thanks for nothing! read more

This is my first time at this particular location so I may have to update this post after I am able to evaluate the work received. But, the staff are friendly and efficient. They took my vehicle back to the shop before I even sat down so that's cool. The waiting area is spacious; comfortable arm chairs, tv, magazines, Coke machine, Restrooms are easily accessible and there is one for men and one for women. With just about any car repair/service shop, it has an aroma of oil and rubber (Hey! It's a tire store!). As for pricing, a tire patch from a nail in the tread, a oil change with a synthetic blend which is my go-to blend, and a free tire rotation all for about $64 bucks and some change. That beats the price I paid for a lone oil change at the last place (Valvoline Service at Hamilton Place Mall 3,000 miles ago which charged me about $20 more for a simple oil change!). So, I'm good with this place this far. I'm giving it a 4 stars now to be raised to a 5 star if the work is quality. Another good point is I arrived with no appointment on a nice Friday afternoon at lunch and they took me straight away! read more

Made an appointment online for tires and stated I wanted to wait for my vehicle. Got to the shop w/in 10 minutes of appointment time only to be shamed for wanting to stick around and wait. Apparently, the "woman" behind the desk felt like "social distancing wasn't working" with my added presence. She offered to sit me outside when there were still 2 chairs available inside appropriately distanced apart. Tire prices aren't that much better there to be made to feel unwelcome & unwanted. Won't be patronizing here again. read more

Went there with an alignment issue where the inside treads were wearing prematurely. $1,800.00 later and a couple of new tires i was pretty satisfied. 20k miles later I have the same issue with virtually no tread on the inside of the brand new tires. They wanted more than $1,900.00 the second go around "giving me a break". My advice - Take your money somewhere else. read more

The worst customer I've ever experienced. A joke of a company and an even worse business model. Will never, ever go back. All they care about is nickel and diming you for tires that don't even last 2 months. Just go to Gateway or Discount Tire instead. read more

Ripoff. They draw you in with a 19.95 coupon then chargenyou waste disposal fee and get this, a SHOP SUPPLIES FEE!!! Got out of there paying over $28, And the front desk woman was the rudest. Wont go there again! read more

Dropped off the car to get new brakes and got same day service. Up front prices and didn't try to pressure me into anything else. Gave me a list of services they provide and would recommend for my vehicles age and mileage. Very happy with the service and attention I received. Would recommend this location. I will use them again! read more

I needed help ! My car was making a grinding sound and it was 650pm 1-18-2016 and Pep Boys, Walmart would help look at my car because they were closing so I pulled into Goodyear Auto Center on Hwy 153 in Hixson there closing time is 7pm also but not tonight, April and Mike stayed over to look at my car and then make the needed repair despite closing time and helped to keep my 6 year old occupied and happy, My car is fixed and runs like a champ and a woman fixed it ! Thank you April your the bomb ! Mike your great also thanks for all you did to help ! I will return to this location for everything !!! read more

I went there to check for AC problem, i paid for the service but they are not willing to give me the documentation, the staff was very rude.. the estimate was too higher than other servicing center, they loot your money...think before you visit.. read more

These people are not about customer service/ they are only about selling tires. Even if you just have a tire puncture. They don't want to plug they want to replace at a huge expense. Will definitely not recommend or return! read more