Credit Card ( two different) companies wound up charging me for 4 Honda generators instead of the 2…read moreI wanted. Sam Oakley, Manager, listened to my twisted story and untangled the overcharge. He then discovered that a 5 gallon gas container was to have come from a different store--at a later date. I had driven over 100 miles to get to the Reno store and didn't plan to return. His online inventory didn't show the container in his store, but he searched anyway--and found it. Then he carted both generators and the container to my vehicle and loaded them. THANK YOU, SAM!!!!

Getting excited for warmer weather and decided to stop in at Sportsman's Warehouse. They have an…read moreabundant load of fishing equipment to choose from. Will need to take inventory of what I have at home and will definitely return to stock up. Lots of poles, reels, floats, lures, etc. Also looked at the Carhart apparel. Prices were reasonable. This is not an "REI" per se. If you are into hunting, fishing, and shooting, then this is the place for you. Service was great. Very helpful folks asking you if you need help

They are all business at Reno guns and range. That's the way it should be. I went to practice…read moreshooting my new gun and the staff take it very seriously. We had folks next to us that were not handling their guns properly and boy are they on it. I might like an outdoor range next time as this place can seem very intimidating. Even with headphones on the sounds are deafening. Guy next to me looked like he was firing a bazooka! But all said, Gun safety first people!

Fantastic Introduction to Handguns class and teacher at Reno Guns and Range yesterday! The…read moreinstructor Daniel Smith has real world experience and was funny, engaging, respectful, and shared his personal wisdom in an easy going manner. Although I have experience hunting, being around guns much of my life, and previously had a CCW it was in a revolver and I just got a Hellcat 9MM and wanted to become well-versed in this firearm and better at shooting. Highly recommend the class! Everyone in my class (from all walks of life and backgrounds) was very grateful and felt confident afterwards and had fun. A limit of 6 in this class helps one on one attention.

I ordered two firearms online months apart. Great selection and both times the firearms were at…read morethe store in about a week. Went down to the store & filled out the required paperwork and was called the next day to pick up my purchases. No hassle friendly service. Go to their online store they have a huge selection of firearms at some of the best prices around and from literally a hundred different manufacturers.

They have unique guns that none of the big box stores carry. I found what I wanted on their website…read moreand came in to do the paperwork. I got a way better deal than most places without having to resort to auction sites. No pressure, easy to talk to, and very knowledgeable. Much to my Wife's dismay, I will be coming back here.

The manager Joe assisted me and she was so professional and also made me feel very welcome in the…read morestore. I am very pleased with her recommendations with a kind to choose my outfit . I did make a really make a mess by trying to many different outfits but she was so sweet and professional about it. Thanks Joe

The 5/5 star review is for the great Customer Service by Nick…read more I was here on Sunday and was not happy primarily with the Customer Service. I had issues getting the Buy 1, Get 1, 50% Off Sale applied to my purchase and then had to wait additional time to get my husband's Military Discount. Regardless, it was a good deal, so I came back to get 2 more Shorts the following day. When it was time to pay, there was no issue applying the sale, but we noticed the amounts didn't match when they should've been the same . Nick was able to see that in the previous purchase only a 5% and not a 10% Military Discount had been applied, so he made the necessary adjustments. I didn't even have to ask, he just made it right. What a difference from the Customer Service I recieved on Sunday. I hope somebody in management reads this review and rewards Nick for the awesome job!

If you're looking for a place the whole family will enjoy, Scheels is a must-visit! It's so much…read moremore than a sporting goods store, it's an experience!!! One of my favorite features is the Walk of Presidents upstairs. The lifelike presidential statues are fascinating, and you can listen to each president's story as you stroll through history. Kids (and adults!) will also love the indoor Ferris wheel (only $1 a ride), the classic shooting gallery, arcade-style attractions, bowling, the candy shop, and the impressive aquarium. You could easily spend a couple of hours here even if you're not shopping. Don't miss the cafeteria if you get hungry. It's a great place to grab a bite, and while you're there, be sure to stop by the fudge counter. They offer free samples of their delicious homemade fudge, making it hard to leave without buying a piece or two! When it comes to shopping, they truly have something for everyone. Whether you're looking for clothing, shoes, sporting goods, camping gear, coolers, golf equipment, water toys, or just about anything for the outdoors, chances are you'll find it here. The selection is incredible. What really stands out is the customer service. Every employee I've encountered has been cheerful, friendly, and genuinely eager to help. Located at Legends in Sparks, Scheels is one of my favorite places to browse, shop, and spend an afternoon. Whether you're shopping, exploring, or just looking for a fun family outing, this place has something for everyone!

5-stars if you've never been to a flagship store like this and aren't looking for good value…read more 4-stars if you actually are going to buy something. They're overpriced, especially on non-sale items on almost everything. I stumbled here in the very rare circumstance I needed something before Amazon could deliver it -- a snorkel set before leaving for Hawaii the next day. I was blown away what was inside. A full size Ferris wheel? Shooting Gallery? Cafe? Candy Store? On and On. While not nearly as impressive as the Bass Pros headquarters store in Springfield MO, for those in Reno locals/visitors, it's worth a visit just to see the place, especially when super cold or hot out. Liberal's (REI folk) might find some of the stuff amusing (the premium gun collection and the huge safe assortment come to mind.) I'd give about 30 minutes to wander around. Longer if you actually want to shop or actually do some of the activities.

Hi-Cap has a wide selection of firearms, accessories and ammunition available. The staff is very…read morewelcoming as soon as you enter and are willing to answer any questions you may have, regardless of experience. I was able to purchase a pistol, a few magazines and a few boxes of ammo at a good price (under $1000 for everything). They have a wide range of ammunition and from the looks of it one might think ammogeddon is over. After filling out the paperwork, the background check process was very quick (it only took 30 minutes!), but I may have just gotten lucky. Unfortunately I was unable to find one item but the staff was very helpful by pointing me to another store that had the item in stock. Overall my experience at Hi-Cap was very pleasant and I would definitely do business with them again in the future.

Buyer beware! This shop uses deceptive verbal bait-and-switch tactics to scam inexperienced buyers…read more The salesperson explicitly asked my mom if she wanted a Glock Gen 4 or Gen 5, but after she chose a Gen 4, he handed her an older Gen 3 while quietly writing "Gen 3" on the paperwork to cover their tracks. The physical gun clearly proves the lie: it has no Gen 4 slide stamp, a tiny up-and-down mag release, and the old finger-groove bubble grip. Management even admitted it's a Gen 3 and claimed they don't even sell Gen 4s, proving their associates actively lie about inventory to upcharge and scam people. When called out, they refused to run the serial number or fix the issue, hiding behind the paperwork they used to trick her. We have no reason to make this up; if we got what we asked for, we would have gone about our lives. They are dishonest scammers--do not shop here!

RAC is a great gun shop and range that provides quality instruction…read more Ive held a CCW since the early 90s and between renewal classes in NV snd teaching them in Florida, this is one of the most informative classes for shooters regardless of their skill level because Rick and Heather are quality instructors. Their prices are great and the range is well ventilated.

The service staff is terrific, friendly and proficient. The selection of items is varied and…read moreprices are competitive. The area is clean with great ventilation for practicing on a regular basis.

If you are looking for a good place to help you sell unique weapons these are the guys!read more

They had what I wanted at a fair price. I had lots of questions and the team answered everyone. I…read morewas impressed how they worked as a team. No BS - straight answers. I'll definitely be back for more

I'm always dropping by to see what new used guns they recently got in…read more If you're looking for something different, you need to stop by. I have bought some guns there at unbeatable prices.

I've been in there twice. I can't get any service, or even any acknowledgment that I'm there. I'm…read moretaking my several thousand dollar transaction elsewhere. At least I won't interrupt their conversation.

Such an awesome group/staff!…read more They have heart & care when it comes to sharing the knowledge of firearms & the gear they have in store. I felt their pricing is fair. I feel that their pricing reflects their service & the quality of gear you're purchasing. Lastly, if there is something they don't have in stock OR is something they rarely carry, they were more than willing to order the product for you. Such an amazing experience & they definitely make new gun owners or soon-to-be new gun owners feel welcome.

When it comes to firearms, tachtical gear & accessories, if they don't have it, you probably don't…read moreneed it. This is a Northest Reno neighborhood locally owned business. Easy to find on MaeAnne Avenue, the staff is over the top knowledgeable & friendly. There are ton's of store pictures on their website. If you find yourself in need, give them a try !!