I just want to take the time to write a review about Bud with Platinum Dry, because he truly…read morechanged everything for me. We had a major leak this past year that the owner neglected to address correctly. I expressed my concerns multiple times about moisture and possible mold, but I was dismissed. Months later, I became very sick and couldn't shake the feeling that something in the home was contributing to it. Out of desperation, we called Bud and he showed up the same day. He immediately confirmed an additional leak we didn't even know about, and found 100% moisture in the walls of my bedroom. The relief I felt finally getting answers was indescribable. That confirmation meant everything. When we had to leave that rental in an emergency and move into a new place, Bud came out again that very day to check the new home. He alleviated my fears and verified that the house was clean. Mold illness is real absolutely real and it can completely change your life. I needed to write this review because I'm beyond grateful for Bud's integrity, responsiveness, and the way he dropped everything to help when I truly needed it. I'm also incredibly thankful he validated what I already suspected, when people around me thought I was being dramatic or neurotic. I wasn't I was educated, researching, and listening to my body. And Bud confirmed all of it. I'm on the mend now, but if you suspect moisture or mold, please call this company. They are honest, knowledgeable, and genuinely care about the people they help.

From the start David was so professional, relatable, and very knowledgeable. It's the first time I…read morehave a leak and have major things repaired, and he made it so it was not stressful. thank you for Everything and for sending people Like Alfredo who was also so professional, and detailed. where we had the leak is not even noticeable he did a great job!!! Thank you if there is any other crazy leaks I know who to call.

Wonderful experience w Todd. It's a comforting feeling when you sense a vendor respects your home…read more The work was very well done with ZERO clean up on my end afterwards. I had three flights of stairs done, a large area rug cleaned, and a high-end upholstered chair treated. I was pleased with the results.

I called for an emergency red wine spill, technician was knowledgeable and customer service was…read moreexcellent.

When we were told that we might have white mildew and/or black mold in our attic, we knew that some…read morerestoration companies will "find" mold or mildew even if it's not there. Our search for an honest company led us to West Coast, and we hoped the reviews were true. The good news is, West Coast is as honest as it gets. Askia came out and looked around the attic while I watched from the ladder. First, he showed me that the supposed mildew was some sort of harmless sandy clay-ish material. And the supposed black mold was just "lumber mold", an industry term for "stain fungi"--the common dark streaks in lumber that originate at the sawmill or in the forest, don't weaken the lumber, and are not indications of moisture. Who knew? Well, Askia knew. And he actually spent time convincing me that we didn't need their services. So do I recommend them to you? You betcha! An honest company is a joy to find.

They showed up for a site visit on the same day I listed the project in Yelp. They were able to do…read morethe work right away. When they were done, the owner reviewed the photos and made the staff come back and clean it one more time to remove the remaining black stains. I was satisfied with the remediation work and the additional follow through. The restoration portion of the work was led by another person and that scope of work and estimate wasn't as smooth. It was the same company but different people running the job like it was a separate company. I ended up hiring another contractor that I had worked with me before.

We had mold under our sink with extensive water damage to our cabinets. We reached out to Renovo…read morefor a quote and after speaking to Jose, we felt confident that Renovo has the expertise to do what we needed. Our experience with Renovo went beyond what we expected. We were advised of the expectations and delivered. They were courteous and respectful of our home, kept the work area secured and well kept. Our garage had to be used as storage for our cabinets, countertops and appliances which the guys also kept organized. Based on our experience, we highly recommend Renovo Restoration.

I had a flood in one of my bathrooms recently and was worried my DIY mold prevention didn't work so…read moreI messaged Renovo here on Yelp. Mike and his trainee Vincent just left my home. They were thorough and best of all- honest. The crawl space and previously flooded areas were inspected where they found NO moisture readings or any signs of concern. Mike showed me a few mold prevention products I can purchase that are pet-safe as the products I used were not (DIY mistake). I appreciate the honesty and professionalism! Thank you guys.

Let me start this review by saying you really don't want to ever have to call these guys. That…read moresaid, accidents happen, like maybe you're fooling around near the side of your house and you gently tap the "inspector's test valve" for your sprinkler system. Suddenly all heck breaks loose and you've now got several walls full of water. After realizing exactly what I had done (the fire alarm helped me understand), I called around all the big name companies that do this sort of water damage repair. The quotes I got were ridiculously HIGH. I decided to go local and gave Moe and his team (read: family) a call. Not only could they fit me into their schedule quickly, but they are also a one stop shop, meaning, when they leave your house, it looks just like it did before you broke your sprinkler pipe. Most of those big name companies require you to get someone else to do the drywall/painting part. All the Mold Safe guys that worked on the job were not only related to each other, they were also great workers and great people. They kept everything clean and showed up when they said they would. They kept me in the loop as to what was being done and explained anything I asked questions about. They dried the walls, cut out and replaced the wet drywall and added the matching orange peel texture when they did the final painting. Color matched, perfect finish. And when Ted was finished fixing the hole in the stucco left by the sprinkler system guy (yeah, it has to be a certified professional who fixes anything to do with your sprinkler system, not just any plumber), he went around my house with the left over spackle and fixed several other stucco dings in my house. Above and beyond. Like I said at the beginning, you really don't want to ever have to call these guys, but if you do find yourself in this sort of a situation, don't risk the mold, just call Moe. There's a reason they have dozens and dozens of 5 star reviews here. Highly recommended.

COMPANY PAYS TO REMOVE NEGATIVE REVIEWS…read more Not recommended to military families. Poor experience. Company provided clear turnaround time then extended the project without notice. This was due to the company overbooking. When questioned, Moe pointed to a vague fine print in the agreement saying it could take up to 15 days. I mentioned not being able to accommodate an extension due to being pregnant and prepping for a deployment. Stated advance notice would've been appreciated. Moe did not handle things professionally, had a family member text me insults, then threatened to quit knowing it was breach of contract. Moe then said he only wanted to talk to the man of the house, who wasn't remotely involved in hiring or payment. Makes sense there were two other lawsuits with this company now. Rest of his team was great, polite, and hard working. Moe and his communication was the only issue. Edit: Happy to add receipts. Not one single disrespectful comment was made to anyone at your company. You flew off the rails. Forcing my husband to talk to you and then apologizing to him before insulting his status as a marine is wild work.

Bobby and his team are amazing. They are clean organized and extremely professional. I did not need…read moreto handle one thing nor did I need to lift a finger. Bobby took care of everything. What a wonderful experience and great people to work with.

I scheduled an appointment with whom I'm assuming is the owner of MVB to come to my home on a…read moreFriday evening to review my needs and provide a quote. He asked me to send my information, which I did, and told me he would text or call with an ETA after leaving his previous job that day. Unfortunately, Friday evening came and went with no call, text, or show. I understand that things can come up, so I waited a few days to see if he would follow up or apologize and attempt to reschedule, but it's now been three days with no communication. I was disappointed by the lack of follow-through and professionalism, especially from the owner. Clear communication is important to me when hiring a service provider.

Beware! They came…read moreto help with a leak behind my water heater. Estimate was 7k. They started the work, removed a 2ftx2ft square under the water heater and cut through the walls there and treated with some sprays. Never rebuilt the box. Got upset that insurance wouldn't cover it. Never finished the work (walls and base are still missing around the 2ftx2ft section). Then billed me for over twice the estimate (16k). WTF I have no idea how they stay in business. Oh wait, maybe by threatening to put leins on properties. Looking for a lawyer now. Save yourself.

They did a slow and expensive job repairing a leak in a shower that caused tile damage. And here I…read moream several months later, seeing water discoloration on the lower wood frames of the wall by one side of the shower. They're legally liable but when I called today I got a recording saying ' my call did not go through - try later-. I tried several times so maybe they did go out of business.

If you are searching for a company that will help your current home problem right now, whatever it…read moreis, YOU CAN STOP AND CALL SMART DRY!!! I was with another company who are making really shady claims and decisions when i looked up on yelp to see if there is anyone else who can help me. And this company is the one who responded and helped me out right away. They went above and beyond... Justin is the most amazing, helpful, responsive, organized and knowledgeable person in this business. He took care of us, guided us through the process and assured us every step of the way... even helped us with home insurance adjustor to get what was really needed, not on just what the insurance will want for us to settle with. I also wanted to commend Steve, our project manager for being honest and patient with the process. There are moments where i know he could have just let things slipped by without me even knowing but he was truthful on all the products and the outcome, he made sure we will be happy now and forever with the kitchen repairs. Also, i wanted to say how professional all the crew that came from start to finish, all were courteous, kind, hardworking and took pride of what they do. I even asked for extra work on some items and they delivered! I cant thank you enough. And will be recommending this company to everyone i know.

I had a leak in my kitchen coming from the upper floor . Justin and his team came to assess the…read moreproblem and found a small waterline leaking . They repaired and cleaned up all the damages that was done . Very professional and responsive . All the work was completed at a timely manner. I would always recommend them . Great job !

I can't thank enough Green Planet Restoration, Allan, and the entire team for helping us at the…read moremost valuable time in our life. They helped us through the entire process, storing our valuables! Reliable and trustworthy!!

I had some water damage restored by Allan from Green Planet Restoration. Everything from start to…read morefinish went great, from the initial inspection to the final cleanup. They were professional, efficient- and did a FABULOUS job..!

Called Kevin to schedule a couple of rooms to get carpets steam cleaned. He got right back with me…read moreon availability. Tony showed promptly on time, looked at what carpeting to be cleaned, and got right to work. Our carpets looked brand new after he completed the steam cleaning . I will definitely be recommending MVP to friends and they will definitely be our go to for all of our future Carpeting Cleaning. Thank you Kevin & Tony @ MVP Cleaning

Quick turnaround to get shower tile cleaned, grout redone, and sealed. Looks good as new…read more Appreciate the efficiency and friendliness of folks that did the work. I felt like it was appropriately priced as well. Thanks!