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    SunCoast Restoration

    4.7 (14 reviews)
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    Mold remediation

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    22 days ago

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    4 months ago

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    Kyle K.

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    Kyle K.

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    Ask the Community - SunCoast Restoration

    Review Highlights - SunCoast Restoration

    “Kyle, Suncoast's owner, helped me through the insurance claim process and by drying out and cleaning up the damage.”

    Mentioned in 10 reviews

    Read more highlights

    Coast To Coast Restoration - Remodel completed 2023

    Coast To Coast Restoration

    (249 reviews)

    I originally planned to use a separate company for the insurance side and hire my own contractor,…read moresince restoration companies can be notorious for subpar work. After tons of research and 10 interviews, Coast to Coast was the obvious choice. Their in-house insurance specialist/project manager setup is a well-oiled machine. Casey blew me away with his experience and professionalism and handled insurance flawlessly. Bolo was an excellent PM, with quick communication throughout the project. I'm very particular about quality, and whenever I raised a concern, it was addressed quickly and properly. Minimal surprises, flexible throughout, and genuinely easy to work with. I'd absolutely use Coast to Coast again for their insurance expertise, reputation, and service.

    I recently completed a major renovation of my kitchen, master bathroom, and powder room following a…read morewater damage claim, and I couldn't be happier that I chose Coast to Coast. I'm the type of person who is very specific about what I want and I did my homework. I got four different bids for this project, and C2C was the clear winner. Their quote was completely itemized--which I appreciated--and ended up being well under every other retail bid I received. Two people really made the difference: Mary and Bolo. Mary is a literal pro when it comes to the insurance side of things. She worked tirelessly on the supplements to ensure we maximized our RCV payout from our insurance. She caught things the adjuster missed and helped us get the settlement we actually needed to do the job right. Bolo, the project manager, was extremely responsive and reasonable throughout the entire build. Whenever a technical issue came up--even complex stuff like electrical circuit stability or specific plumbing heights--he was there to talk it through and get it handled. One thing I will say for people considering them: you need to be the kind of homeowner who has the capacity to stay on top of the work. If you know exactly what you want and you're willing to stay involved in the day-to-day details, C2C is an incredible solution. It's a partnership, and because I stayed engaged, we were able to hit a level of quality that usually costs twice as much. The house looks amazing (see the photos of the Blue Thunder Quartzite and the Jade tile!). They were fair, they were fast, and most importantly, they were responsive. Highly recommend if you want high-end results without the "luxury markup" of other firms.

    Express Dry Restoration - Water damage in commercial property

    Express Dry Restoration

    (362 reviews)

    Omar & Moy were great to work with. They were extremely communicative and did an amazing job.read more

    I had water damage under my kitchen sink that leaked into my garage. Express dry was the last…read morecompany that I interviewed after an all day interview process of several companies. The only reason I even went with them was because of the impressive plumber I met with that recommended them. They came that night and helped initiate the process of drying the next day. Noah Lopez was the rep and was my contact initially. I saw 3 restoration companies that day and 3 plumbers so I had a decent idea how of much water damage, estimated time of deconstruction and reconstruction. A lot of companies get a bad reputation because they try and tear up as much as possible and I thought Express Dry was different but I was proven wrong. After a few days of drying, they all of a sudden discovered that my tiles were 30-99% saturated and they had to rip them up which would add another 2 weeks of work. I was confused on how this was NOT spotted initially by them or any other company I saw that initial day of interviewing. Everyone commented on how I should be lucky that the tiles didn't get wet. So obviously I called BS on them. They tried several scare tactics by having me sign some hand written statement that I would be liable and having multiple try and convince me to remove the tiles. Thank God I got a second opinion and had an outside company return to check for water damage and they too once again confirmed that tiles weren't wet and even if they were, there are other options that don't involve tearing up the tile. I thought I was getting a company that looked out for me but they were obviously looking to rip off the insurance company and make money for them. Noah tried to convince me not to contact my insurance company myself and he would do it all for me but I'll glad I called my insurance while he was present. I think that made him upset because after that, he went from being pleasant to being irritated, especially after the process began and I attempted to contact him. There were other things they did that also rubbed me the wrong way but I don't want to get anyone fired. Just another example of how can't even trust people to have some decency, even in 2026

    1M Restoration & Repair - warped laminate flooring becaue they did not protect the floor and brought water into the room

    1M Restoration & Repair

    (12 reviews)

    My HOA called 1M out due to a plumbing leak in the ceiling of the condo beneath me. There was no…read morewater at all in my unit.they tore up a wall of bathroom tile, 1/3 of my floor, took my toilet out, and cut off my shower head. The HOA gave them permission to talk to me but they didn't give me their inspection report for weeks. They were very prompt in giving me an $11,000 repair bill, way before the inspection report. When I asked why they tore out my flooring, they said I had asbestos under my floor. I asked for a lab report to confirm this because my flooring was recently installed and that asbestos adhesive was banned in the 1990's. They ignored me and didn't provide proof. Their own inspection report also checked no under asbestos or mold. Then they told me my clay tile was buckling. I have luxury vinyl plank flooring, not clay tile. Then they told me remediation was done and they were going back to write a repair estimate. They then decided to remove all my flooring. Then they told the HOA that I demanded they take my flooring out. That is a complete lie. I have many emails asking them why they took out my flooring. I took them to small claims court and lost because the HOA approved everything. But the judge did say the demolition was excessive. He just couldn't judge in my favor because the HOA approved it. Their job is to remediate not diagnose the source of leak. In court they even said "we aren't plumbers." A licensed plumber diagnosed the leak under my bathtub. None of my flooring or walls showed any water damage at all. They necessarily demolished my bathroom and I had to pay $13,000 to repair it. Beware, don't let them do anything without a specific reason or your permission. Or you could end up replacing a bathroom that had no problems at all. Like I said even their inspection report said no mold or asbestos.but they tore up my bathroom anyway and came up with a number of inaccurate excuses as to why. Not only did they get paid by the HOA for unnecessary demolition, they were hoping to get paid to put my bathroom back in order. I paid someone else. Editing to add something regarding 1Ms response. I never received any report showing 99% meter readings from ceiling to floor! I guess 1M just lies. If there was 99.9% meter moisture readings that is severe and walls would have been falling down. There was no damage at all to studs or any of the walls. Imm attaching a photo after the leak was discovered. There is no severe damage! Just like when 1M lied to the HOA and said I asked to have the floors removed. I never wanted any demolition. No leak was found in my bathroom at all, it was under the tub. I attached 1Ms inspection report that clearly shows no mold, no asbestos no abatement. All these other reasons justifying it came weeks later in emails. Plus I was there in my bathroom there was no water at all in my bathroom. My plumber agreed! If there was 99% saturation in my bathroom, the leak magically repaired itself. Because the only repair required was a drain pipe under my tub that had no impact at all in my bathroom. Be careful with any company that does both demolition and repairs. They are highly incentivized to demolish unnecessarily to make more money on repairs.

    Totally overpriced and couldn't even get the details of my quote right. Found another tiler for…read moreHALF the price on the same repairs. Do NOT recommend

    West Coast Restoration & Cleaning

    West Coast Restoration & Cleaning

    (234 reviews)

    When we were told that we might have white mildew and/or black mold in our attic, we knew that some…read morerestoration companies will "find" mold or mildew even if it's not there. Our search for an honest company led us to West Coast, and we hoped the reviews were true. The good news is, West Coast is as honest as it gets. Askia came out and looked around the attic while I watched from the ladder. First, he showed me that the supposed mildew was some sort of harmless sandy clay-ish material. And the supposed black mold was just "lumber mold", an industry term for "stain fungi"--the common dark streaks in lumber that originate at the sawmill or in the forest, don't weaken the lumber, and are not indications of moisture. Who knew? Well, Askia knew. And he actually spent time convincing me that we didn't need their services. So do I recommend them to you? You betcha! An honest company is a joy to find.

    They showed up for a site visit on the same day I listed the project in Yelp. They were able to do…read morethe work right away. When they were done, the owner reviewed the photos and made the staff come back and clean it one more time to remove the remaining black stains. I was satisfied with the remediation work and the additional follow through. The restoration portion of the work was led by another person and that scope of work and estimate wasn't as smooth. It was the same company but different people running the job like it was a separate company. I ended up hiring another contractor that I had worked with me before.

    SunCoast Restoration - damagerestoration - Updated October 2026

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