After my condo was made unlivable by water damage Terry the supervisor took charge from start to…read morefinish and Ronnie their expert all round worker put everything back to as it was, even better including Sheetrock , painting, flooring. I totally recommend them.

Pacific Flood was professional, responsive, and got the job done for us in a pinch. We discovered…read moremold when redoing the floors in a newer home and Steve was there for us every step of the way. They were fairly priced and easy to work with. Highly recommend them if you need mold remediation.

Great service! Very professional. We had a leaking water…read moreheater with wall damage, got it done well and fast. Thank you

We hired Re-store Services after discovering a leak and flood in our kitchen. They arrived quickly,…read moredetermined the leak, sent out a specialist to fix it and started the mitigation immediately. They also helped me navigate the remediation and insurance process.

I just had AMAZING service from John at White Glove Restoration. I called this morning, he came…read moreout asap and he took air samples. He was very professional and thorough and will contact me tomorrow with results. Nice to find a company that's trustworthy and responsive! Thank you John!

I hired White Glove Restoration for mold remediation in May 2026. The original estimate was for…read moreabout a week of work but my husband and I discovered more mold as our flooring renovation progressed for the 2 weeks after, which I don't fault them for, that's a normal part of remediation. However, once the last new area of mold was found on June 5, the job still dragged on for another month with no successful outcome, purely due to execution issues, not new discovery by me. I was billed a little over $6,800, though I ultimately did not pay the entire balance given what follows. The property failed independent clearance testing multiple times. An initial informal assessment, then two separate formal tests by Precision Mold, including a lab report from the third test confirming active mold growth (Stachybotrys and Chaetomium, both showing active hyphae) in areas that had supposedly already been treated weeks earlier. At several points, I essentially ended up managing the project myself. Because the crew could only act on what was explicitly written into the scope, I had to relay the missed areas to John (project manager) over and over again so they could be on the work order for the contractors coming to the home, otherwise things were simply missed or left untouched and John continuously tried charging me more for areas he already included on the scope (even when clearly it was still part of the same underlying issue). A homeowner shouldn't have to direct a licensed remediation company on what needs to be done. My Ring camera captured crews using a standard shop vacuum on multiple occasions; I was told it was HEPA-approved, though I have no way to independently confirm that as I've seen the contractors using a jimmy rigged vacuum with no wheels which makes me question who is managing the operations of the company to have proper equipment for their job. Debris were left in an open pile beside my home, only partially bagged, for over seven weeks. The independent testing company directly told John that containment protocols weren't being followed properly, something he pushed back on at the time but the lab results ultimately supported. Improper containment of HVAC ducts already cross contaminated most of my home. Throughout the project, John repeatedly pushed to fog the property (an antimicrobial treatment) on the same day as scheduled clearance testing, against the explicit recommendation of the testing company's, which raised real concerns for me because John's goal was not to properly resolve the problem but to just pass a test and get paid. I paid out of pocket for every round of testing ($400-500), and would have paid for a 4th round that very likely would have failed again because the containment and remediation issues our inspector flagged were never properly corrected within John's scope despite her giving John a clear roadmap for what needed to happen to pass. One technician, Joel, stood out as genuinely professional. He followed proper safety protocol, including advising us to stay out of the home during and after chemical fogging (which I asked John about and he never gave me an answer). Since I can't give 0 stars, the one star is for the luck they had for having him on their team. Joel clearly knew what he was doing. It's a shame the project's outcome didn't reflect that same level of competence from leadership. Communication was consistently unclear. I was told the job was "complete" multiple times when it wasn't, and on the day I finally ended the relationship, I was told that morning it would be finished, only to find out they sent one person (thankfully it was Joel) to do 8 hours of work at 12:30pm because John prioritized another job (yet again) that morning. We had to leave at 5:30pm so I sent Joel home and didn't hear from John till 7:30pm which led to me firing the company when I had to cancel Fridays testing due to John not meeting the deadline. In my opinion, John is simply not equipped for this role. He is a salesperson with a moisture meter than someone with real mold remediation expertise and he struggled to answer basic technical questions, couldn't translate the testing company's clear guidance into actual corrective work for his crew, tried to skew testing results to get a passing clearance, and repeatedly disputed findings from professionals who turned out to be right. A homeowner having to personally step in and manage scope for a company they're paying thousands of dollars to handle is, to me, a clear sign this wasn't being run by someone with the expertise the job requires. Given the containment issues our inspector identified, I'd genuinely be surprised if other past clients' properties would've actually passed clearance if they followed that route. I ultimately hired a different company to finish the job properly.

I sustained water damage in a downtown San Diego condo due to a leak behind the washer-dryer stack…read more It also affected the unit below me. Throughout the entire process, from the immediate mitigation efforts (arrived within an hour, fans installed immediately, wet sheetrock and damaged flooring removed by end of day) to the installation of new flooring, Restoration 24 were absolute rock stars! They took care of my neighbor with a mixture of speed and professionalism that left her both surprised and delighted. When the insurance company predictably tried to nickel-and-dime me, Restoration 24 was a true advocate on my behalf. They handled the dialogue directly and got it resolved. Their subcontractor plumber was a straight-shooter -- evidence of the quality of their operation that the businesses they associate with are also 5-star. Quite simply, Restoration 24's people cared. Every single one. It made a big difference in a stressful situation. Very grateful and highly recommend.

Had a pretty positive experience with this company. I called several places and they answered right…read moreaway and were very friendly and prompt in setting up appointments. The pricing was about what was expected....not the most affordable but not the most expensive either. They got started right away and completed the job in a reasonable time frame. I would recommend them if needing a reliable company that is rather timely and professional!

We had a bathroom wall and cabinet rebuilt due to water damage. Command Restoration did a great…read morejob. All trades who worked on it were very friendly and respectful of our home. Work was completed on time. Owner cares about his company's reputation and ensures customers have a good experience. Would hire again.

We were looking for a rebuild after some demo/abatement to our bathrooms, and bedroom. Time was a…read morefactor and they were quick to respond, inspect, amd reply with a bid. They were able to adjust the bid to our specific needs to help with the total cost of the project. The team came in and did a good job with the reconstruction. They quoted a 2-week timeline but finished well under the time frame.

Kyle at Suncoast Restoration was absolutely amazing! We had a kitchen flood that turned into a…read moredownstairs remodel and he was awesome to work with and very trustworthy. At times his team could be short staffed so the project took longer than expected, but we were definitely happy with the outcome. He also worked hard with our insurance company so that we didn't have to be the intermediary. These guys know what they are doing and more importantly, want to do the right thing. I'd venture to say Kyle started as a contractor and left as a friend.

We hired SunCoast Restoration in 2025 for mitigation and restoration following water damage…read more The mitigation portion of the project went smoothly and was completed without issue. Unfortunately, our experience with the restoration phase was much more challenging. From an administrative standpoint, we received a final restoration invoice that did not properly reflect payments we had already made and included materials we had purchased ourselves. We notified SunCoast of these issues immediately, provided receipts and documentation the same day, and were told the invoice would be revised. Despite multiple follow-ups, we did not receive a corrected invoice or meaningful communication for nearly two months. Instead, a mechanic's lien was filed against our home based on the uncorrected invoice. After filing a complaint with the BBB and notifying SunCoast that we intended to pursue the issue further if it remained in place, we finally received a corrected invoice. We promptly mailed payment, and the lien was subsequently released. We also experienced workmanship concerns during the restoration process, including loose fixtures, electric work and finish details that required additional attention after project completion. By the end of the project, we were exhausted by the ongoing billing and communication issues and chose to address some remaining items through another contractor rather than continue working through SunCoast. In addition, we experienced a gas leak after returning home. The workers had moved our gas dryer and did not properly secure the gas line but put the dryer back in its place. We had not been informed of any concerns regarding the gas connection or that there were precautions we should take before turning the gas back on. We ran laundry overnight and woke up to the smell of gas. We notified them and they took full responsibility. Fortunately, no one was injured. While some aspects of the final restoration turned out well, the combination of billing errors, prolonged communication gaps, the filing of a lien during an unresolved billing dispute, workmanship concerns, and the gas safety issue made this an unnecessarily stressful experience. My advice to anyone considering this company would be to carefully review all invoices, maintain thorough records of payments and communications, and inspect completed work closely before making final payment.

Palomar Restoration Services just finished handling a hidden plumbing leak and mold issue under my…read morekitchen sink and behind my dishwasher, and I could not be happier with how everything turned out. Right from the start, they provided a very good and thorough quote that clearly broke down both the mitigation and the rebuild phases so I knew what to expect. I had several concerns about the process, but the team took the time to address every single one upfront. The management and foreman oversight throughout the project was outstanding. They were communicative, organized, and made sure everything was done right by the book. The crew did very detailed work, from setting up containment and removing the damaged drywall to the rebuild, painting, and putting the appliances back in place. The space under my sink looks brand new. Great company to work with and I definitely recommend them.

I've been VERY happy with Palomar Restoration Services, and my contact Randy. Randy and his team…read morehave been incredible helpful explaining everything concerning the water damage, making sure we found the source, and being very proactive every step along the way. He's always making sure to tell me what the next steps are and being honest about things that aren't really in his control, but still helping make sure I'm equipped for those things, like filing my insurance claim, and even working with the city for some related plumbing issues. He's been proactive in his text communication and really made this whole ordeal so much smoother than I imagined it could be. I truly give them my highest recommendation.

I hired IRP for the restoration of my guest bedroom after a leak. Maitreyi , Tony and my installer…read morewere super professional from start to finish, showed up on time, did quality work and were transparent about cost. Whenever I had questions about the process they got back to me within 1 day and they were able to repair all the damage within a couple days. I would highly recommend.

Thanks to Jose Reyes, Mitigation Department Manager & his team for their help after a pinhole leak…read morecaused damage to walls & floor. Jose came out the same day I called to review damage & we came to an agreement & they put in dehumidifier & fans right away. Jose arranged for asbestos testing for the next morning. It was after 5pm, & he & his team were back early the next morning, the asbestos testing was done & results came back quickly & the IPR team was hard at work to tackle the job & prevent further damage from the leak. Thanks to the IRP team for all their help! Would not hesitate to call again if help is needed!