Tone Shop is one of the best guitar stores in DFW, if not the country. The staff are really…read morefriendly and very helpful. Tone Shop stocks a wide variety of new and used instruments, as well as amps, pedals, etc. In terms of new guitars, you can expect to find Fender, Gibson, PRS, and Reverend - and maybe more - for electric. Taylor, Martin, Gibson, and more for acoustic. The cool thing though is they carry a range of instruments in these brands. You can buy anything from a Squier, Epiphone, or PRS SE up to a Core PRS or even a Custom Shop Fender or Gibson. And I don't just mean they have a single custom shop guitar on display, they have like a whole wall of high end Fenders and another for Gibsons. It's kind of fun to go in there and see all those amazing guitars. They've got guitars that cost hundreds and guitars that cost thousands. While they might not always have the same range of brands as the bigger store (no new Schecter, EBMM, etc.), they have an amazing selection within the brands they do carry. There's something for everyone. They have a decent selection of pedals, including Boss, Strymon, and more. A small selection of pickups too. I bought one of my favorite guitar straps from them. They've really got a lot of cool stuff! They also have sales periodically, and some great deals can be had! If you sell used gear to them or trade in toward something else, their prices aren't going to be as high as you could get selling it yourself online - but are fair for selling to a retail store. I think you can do a "sell in store" deal through Reverb with them too. I've been really happy with the guitars I've bought from them, and the shopping experience. They also do repairs, pickup swaps, etc. I'm pretty sure this location also offer PLEK. I've never done that myself, but I'm kind of curious about it and might take a guitar in go through the machine some day. Sometimes they host events at the store too. Overall I'd highly recommend Tone Shop in Addison.

Just go. Wonderful people. Attentive and generous with their time. Great setups…read more Im glad I found them.

used to go here all the time, and I even bought a guitar here. The entire staff, except for the…read moreowner was rude every single time, and the last two times that I went in during business hours, the store was locked.

They gone store front is empty as 12/30/23. Too bad was nice store sorry to see a local music store…read moregone

I had a phenomenal time picking out a guitar for my birthday gift. I was in the market for an…read moreacoustic and was floored by how much selection they had in store. I really love that. They had a dedicated practice room where I could try each of them on and see how they sounded with their built-in electronics through dedicated acoustic amps. I found a couple that were really lovely that had a tuner on board which I had never seen before and ended up picking up a beautiful guitar that had softened beveled edges and was so comfortable and the best part was it was on sale and I didn't realize it! The staff were super helpful and very friendly with me and my three kids who are all musical and got to explore the drum sets together and learn something new about music. It was an inspiring and fun memory for the whole family!

I'd normally say you don't want to be a professional in a Guitar Center. It's the type of store…read morethat's usually reserved for an emergency. Shae, the drum manager will take care of you though and knows his stuff. If you need something and don't want to drive all the way to a specialty store, this is your GC. They have their "s" together here.

If you're into vintage guitars, this is your place. If Dave doesn't have it, I'm pretty sure he can…read morefind it for you. Great staff. Definitely get a t-shirt and one of the cool tuners. Definitely worth a stop if close by.

Killer Vintage Guitars is the rare guitar shop where I felt welcome, where the owner and…read moresalespeople wanted me to have a good experience sampling the instruments, without any of that "show me the money first" attitude. The "Better Bucker" pickups they designed and have for sale there are absolutely incredible, and they proved it to me by letting me sample instruments way out of my price range with and without their pickups. My next custom order will be through Killer Vintage and it will be equipped with Better Buckers! Their inventory is not exhaustive, If you want to see all the latest mass market models go to Guitar Center, but what they do have is really well curated.

Bought a Roland amp for playing at the jails I visit. Came with a cool aluminum stand was gently…read moreused and allowed me to plug my mic and guitar in. Even came with a great case for transporting. It works awesome with my Martin d28 and my sure sm58 mic.. These guys are awesome to work with!!!

I purchased a 1965 Gibson ES-335 from Charley's Guitar Shop in April 2021 after seeing it listed on…read moreReverb. The listing described the guitar as having "no breaks, no cracks, no repairs other than a refret." Recently, while preparing to sell the instrument, it was inspected by a respected luthier in the UK. During this inspection, it was identified that the guitar has previously undergone a neck reset, with associated finish work around the heel. The luthier has advised that this work appears older and predates my ownership. As many will know, a neck reset on a vintage ES-335 is considered significant repair work and can materially affect both value and collectability. It is also the type of work that would normally be disclosed at the point of sale. I contacted the shop to raise this and to try to resolve the matter amicably. Despite multiple emails, a phone call, and a clear proposed resolution, I have not received a response to my follow-up correspondence. I have now sent a further formal email requesting a response within 14 days. I remain open to resolving this fairly and would welcome the opportunity to discuss it directly.

If you want to deal with an over inflated ego, name dropper, and almost seems to lie at times given…read morehe isn't 100 but has stories upon stories of accolades he supposedly haves this place is for you. My husband is in a band and had some work done. The big, tall guy in the shop cant seem to get to work several times a week and if he does he shows up and opens up late. He had our guitar for well over the time frame he should have, wouldn't return calls or texts and never showed up to open the place up for pickup for our instrument! He would tell us he is sick or had car trouble or sometimes never update us. Go somewhere else.

These guys are awesome. I once had my Martin DC-16GTE fall in its case onto concrete and had…read moremultiple crack plus two major separations on the side. Not only did they fix it up perfectly but it plays like new. They also have set up my ES335 and it is perfect! Definitly recommend these guys. They are super friendly and knowegeble.

Scott is being inducted into the Banjo Hall of Fame this fallread more

I have been working with Scott for a couple of weeks and am impressed. My sessions never feel…read morerushed, and Scott is a great teacher. This is one of the few places that offers banjo lessons, so I am very happy to have found this place. I have seen both adult and child students, and have heard plenty of playing improve over my time here. If you are looking for lessons as an adult, I highly recommend Scottsound. If you are looking for your child, I also highly recommend Scottsound.

I took my cello in to have a new bridge cut as my old one kept warping. Spencer took the time to go…read moreover the instrument, found seam cracks (missed by the previous repair at a different company). He reported it to me and fixed it as well. He did an amazing job and is officially my go-to repair guy now. He even cleaned my instrument, which is above and beyond as I use this cello daily.

I ordered an ACME Siren Whistle from these guys back in the summer of 2025. The website clearly…read morestated it was 'in stock'. 10 days later, it still hadn't shipped. I called them and they apologized for not actually having in in stock at all, and promised to refund my money. Six months later, I'm still waiting. No emails, no texts, no contact at all. Completely unreliable, perhaps even unethical. Looking at other reviews, I see I'm not alone in this experience. Avoid.

Went in to look at guitars, not planning to buy right away. Tried a couple of models and got some…read morebasic advice. Might come back when I'm ready.

Fantastic customer service and great people! Helped me find exactly what I needed and even helped…read morefix my guitar tuner on the house! I'm definitely coming back here for all my guitar needs from now on

Two old budget guitars…read more New strings and set-up Fantastic work Reasonable price Feelin good Sounding good Thanks!

Amazing guitar maintenance and setup. One of the best if not the best I've ever had. Brought my PRS…read moreSE in and it's better than new. Will be coming back here for future setups for sure and also recommending as well. Thanks.