I was a 5-star rater of Tone Shop until I went to sell a collection of guitars. Took weeks for…read morethem to respond and I had to follow up daily and then the price they gave was a great deal for them - not me, but I was willing so after hauling the guitars to their store, then it was every little issue with the guitars. the jack has static - 1979 would have that and a simple spray of deoxit but that equated to 500 dollars off their offer. The deal was for them, not me - looking around at their inventory, everything was marked up high so they were going to make double or triple from every guitar in the deal so I decided this was not good for me and called it off. No help getting the guitars in and no help getting the guitars out. And they were stuck on one they wanted to get for dirt cheap. Not a fair offer but lowball. I work in business and know there needs to be a margin, but theirs is around 80% if not 90%. Forget it!! They may have great items but run! You can get a better deal anywhere else with a staff that is not trying to blead you of every dime. Too bad since I proudly wore my Tone Shop Guitar shirt, told everyone about how great they are and the shirt has been tossed. Bottom line - you will get ripped off selling to a store anyway, but the lowball price and then the minor items their skilled staff can easily go through were obstacles and they used that for leverage. Real sleazy practice and a waste of my time! Again - the waste of time was the largest insult of all! Great items and I'm sure the staff is nice, but after this experience I will never buy or recommend this store. This could have been so much better and I'm still very surprised with such a low offer I was willing accept and they wanted to reduce that more for a collection that they would have been making profit hand over fist with the traffic they get.

Just go. Wonderful people. Attentive and generous with their time. Great setups…read more Im glad I found them.

Just found Archie's. Had a setup and string change done on my Martin. They did great work,…read morefinished the job quickly, and were extremely helpful. I'll definitely be back. I'm so glad we have an independent shop like this in our neighborhood. Archie's Guitars rocks!

used to go here all the time, and I even bought a guitar here. The entire staff, except for the…read moreowner was rude every single time, and the last two times that I went in during business hours, the store was locked.

Guitar center sucks. When did they stop selling rosin for string instruments?…read more Totally catered entirely to an entire swath of shitty guitarist ls and mediocre musicians. The sales reps are always predictably, overweight men with hair down to the waist.

They really need to step up their game - dime a dozen guitars and usually walk into some horrid…read moreplaying which you just have to tolerate. I look at the used stuff and it's ok - they pay nothing for instruments so find another place to sell. I purchased a few guitars of which they have no clue to what it was. That's fine with me, but even explaining it to the staff comes with a deer in the headlights look. It could be so much better - quantity seems the name of the game. I would go to charleys since it's so much better and has one of the nicest and knowlegable people working there. Tone Shop it terrible so don't go there unless you want to add an extra 1000 to the already overpriced merchandise, they are obviously proud of. If you must - G-center is good to see if there is a bargain, but that's it. Do not expect them to know much about the products either.

If you're into vintage guitars, this is your place. If Dave doesn't have it, I'm pretty sure he can…read morefind it for you. Great staff. Definitely get a t-shirt and one of the cool tuners. Definitely worth a stop if close by.

Killer Vintage Guitars is the rare guitar shop where I felt welcome, where the owner and…read moresalespeople wanted me to have a good experience sampling the instruments, without any of that "show me the money first" attitude. The "Better Bucker" pickups they designed and have for sale there are absolutely incredible, and they proved it to me by letting me sample instruments way out of my price range with and without their pickups. My next custom order will be through Killer Vintage and it will be equipped with Better Buckers! Their inventory is not exhaustive, If you want to see all the latest mass market models go to Guitar Center, but what they do have is really well curated.

I recently purchased an Epiphone Les Paul on Craig's list. When I got it home I realized that as I…read moreplayed up the neck, my high E string was rubbing on a fret. I wanted to keep my cost down, that is why I got this guitar. I was hoping it wouldn't be too expensive to repair. I was recommended to Charley's. I brought it in and spoke to Bryant, the repair guy. He was really nice and looked over the guitar very carefully, measuring here and there, etc. He told me it would need to be "set up". The cost for that is $50, plus $5 for a new set of strings. I dropped it off right before Christmas, so he told me it might be 2 weeks before he could finish because of all the holidays coming up. I did have to call him several times to keep tabs on if it was done or not, even though he promised to call me. By the way, he did call me when it was done, I was just impatient, so I can't blame him. I realize he is a pretty busy guy with many more repairs than my guitar. I finally got it back (close to the actual time he promised) and I am very happy with his work. In fact, I trust him enough now to bring in my 40+ year old Martin acoustic and have him reset the neck and set it up. He is an authorized Martin repair guy, so that says a lot. That was my first experience with Charley's and it won't be my last.

Bought a Roland amp for playing at the jails I visit. Came with a cool aluminum stand was gently…read moreused and allowed me to plug my mic and guitar in. Even came with a great case for transporting. It works awesome with my Martin d28 and my sure sm58 mic.. These guys are awesome to work with!!!

If you want to deal with an over inflated ego, name dropper, and almost seems to lie at times given…read morehe isn't 100 but has stories upon stories of accolades he supposedly haves this place is for you. My husband is in a band and had some work done. The big, tall guy in the shop cant seem to get to work several times a week and if he does he shows up and opens up late. He had our guitar for well over the time frame he should have, wouldn't return calls or texts and never showed up to open the place up for pickup for our instrument! He would tell us he is sick or had car trouble or sometimes never update us. Go somewhere else.

These guys are awesome. I once had my Martin DC-16GTE fall in its case onto concrete and had…read moremultiple crack plus two major separations on the side. Not only did they fix it up perfectly but it plays like new. They also have set up my ES335 and it is perfect! Definitly recommend these guys. They are super friendly and knowegeble.

Scott is being inducted into the Banjo Hall of Fame this fallread more

I have been working with Scott for a couple of weeks and am impressed. My sessions never feel…read morerushed, and Scott is a great teacher. This is one of the few places that offers banjo lessons, so I am very happy to have found this place. I have seen both adult and child students, and have heard plenty of playing improve over my time here. If you are looking for lessons as an adult, I highly recommend Scottsound. If you are looking for your child, I also highly recommend Scottsound.

I took my cello in to have a new bridge cut as my old one kept warping. Spencer took the time to go…read moreover the instrument, found seam cracks (missed by the previous repair at a different company). He reported it to me and fixed it as well. He did an amazing job and is officially my go-to repair guy now. He even cleaned my instrument, which is above and beyond as I use this cello daily.

I ordered an ACME Siren Whistle from these guys back in the summer of 2025. The website clearly…read morestated it was 'in stock'. 10 days later, it still hadn't shipped. I called them and they apologized for not actually having in in stock at all, and promised to refund my money. Six months later, I'm still waiting. No emails, no texts, no contact at all. Completely unreliable, perhaps even unethical. Looking at other reviews, I see I'm not alone in this experience. Avoid.

Went in to look at guitars, not planning to buy right away. Tried a couple of models and got some…read morebasic advice. Might come back when I'm ready.

Fantastic customer service and great people! Helped me find exactly what I needed and even helped…read morefix my guitar tuner on the house! I'm definitely coming back here for all my guitar needs from now on

I had a great experience with Tone Shop Guitars getting a guitar to me in Indiana and I highly…read morerecommend them. Moe was very helpful!

Two old budget guitars…read more New strings and set-up Fantastic work Reasonable price Feelin good Sounding good Thanks!