used to go here all the time, and I even bought a guitar here. The entire staff, except for the…read moreowner was rude every single time, and the last two times that I went in during business hours, the store was locked.

They gone store front is empty as 12/30/23. Too bad was nice store sorry to see a local music store…read moregone

Guitar center sucks. When did they stop selling rosin for string instruments?…read more Totally catered entirely to an entire swath of shitty guitarist ls and mediocre musicians. The sales reps are always predictably, overweight men with hair down to the waist.

They really need to step up their game - dime a dozen guitars and usually walk into some horrid…read moreplaying which you just have to tolerate. I look at the used stuff and it's ok - they pay nothing for instruments so find another place to sell. I purchased a few guitars of which they have no clue to what it was. That's fine with me, but even explaining it to the staff comes with a deer in the headlights look. It could be so much better - quantity seems the name of the game. I would go to charleys since it's so much better and has one of the nicest and knowlegable people working there. Tone Shop it terrible so don't go there unless you want to add an extra 1000 to the already overpriced merchandise, they are obviously proud of. If you must - G-center is good to see if there is a bargain, but that's it. Do not expect them to know much about the products either.

If you're into vintage guitars, this is your place. If Dave doesn't have it, I'm pretty sure he can…read morefind it for you. Great staff. Definitely get a t-shirt and one of the cool tuners. Definitely worth a stop if close by.

Killer Vintage Guitars is the rare guitar shop where I felt welcome, where the owner and…read moresalespeople wanted me to have a good experience sampling the instruments, without any of that "show me the money first" attitude. The "Better Bucker" pickups they designed and have for sale there are absolutely incredible, and they proved it to me by letting me sample instruments way out of my price range with and without their pickups. My next custom order will be through Killer Vintage and it will be equipped with Better Buckers! Their inventory is not exhaustive, If you want to see all the latest mass market models go to Guitar Center, but what they do have is really well curated.

Bought a Roland amp for playing at the jails I visit. Came with a cool aluminum stand was gently…read moreused and allowed me to plug my mic and guitar in. Even came with a great case for transporting. It works awesome with my Martin d28 and my sure sm58 mic.. These guys are awesome to work with!!!

I purchased a 1965 Gibson ES-335 from Charley's Guitar Shop in April 2021 after seeing it listed on…read moreReverb. The listing described the guitar as having "no breaks, no cracks, no repairs other than a refret." Recently, while preparing to sell the instrument, it was inspected by a respected luthier in the UK. During this inspection, it was identified that the guitar has previously undergone a neck reset, with associated finish work around the heel. The luthier has advised that this work appears older and predates my ownership. As many will know, a neck reset on a vintage ES-335 is considered significant repair work and can materially affect both value and collectability. It is also the type of work that would normally be disclosed at the point of sale. I contacted the shop to raise this and to try to resolve the matter amicably. Despite multiple emails, a phone call, and a clear proposed resolution, I have not received a response to my follow-up correspondence. I have now sent a further formal email requesting a response within 14 days. I remain open to resolving this fairly and would welcome the opportunity to discuss it directly.

If you want to deal with an over inflated ego, name dropper, and almost seems to lie at times given…read morehe isn't 100 but has stories upon stories of accolades he supposedly haves this place is for you. My husband is in a band and had some work done. The big, tall guy in the shop cant seem to get to work several times a week and if he does he shows up and opens up late. He had our guitar for well over the time frame he should have, wouldn't return calls or texts and never showed up to open the place up for pickup for our instrument! He would tell us he is sick or had car trouble or sometimes never update us. Go somewhere else.

These guys are awesome. I once had my Martin DC-16GTE fall in its case onto concrete and had…read moremultiple crack plus two major separations on the side. Not only did they fix it up perfectly but it plays like new. They also have set up my ES335 and it is perfect! Definitly recommend these guys. They are super friendly and knowegeble.

Scott is being inducted into the Banjo Hall of Fame this fallread more

I have been working with Scott for a couple of weeks and am impressed. My sessions never feel…read morerushed, and Scott is a great teacher. This is one of the few places that offers banjo lessons, so I am very happy to have found this place. I have seen both adult and child students, and have heard plenty of playing improve over my time here. If you are looking for lessons as an adult, I highly recommend Scottsound. If you are looking for your child, I also highly recommend Scottsound.

I took my cello in to have a new bridge cut as my old one kept warping. Spencer took the time to go…read moreover the instrument, found seam cracks (missed by the previous repair at a different company). He reported it to me and fixed it as well. He did an amazing job and is officially my go-to repair guy now. He even cleaned my instrument, which is above and beyond as I use this cello daily.

I ordered an ACME Siren Whistle from these guys back in the summer of 2025. The website clearly…read morestated it was 'in stock'. 10 days later, it still hadn't shipped. I called them and they apologized for not actually having in in stock at all, and promised to refund my money. Six months later, I'm still waiting. No emails, no texts, no contact at all. Completely unreliable, perhaps even unethical. Looking at other reviews, I see I'm not alone in this experience. Avoid.

Went in to look at guitars, not planning to buy right away. Tried a couple of models and got some…read morebasic advice. Might come back when I'm ready.

Fantastic customer service and great people! Helped me find exactly what I needed and even helped…read morefix my guitar tuner on the house! I'm definitely coming back here for all my guitar needs from now on