Nice guys, took my guitar in for a setup. Unfortunately, Never got to actually talk to the luthier or even got any info about my guitar or what he did. When I got it back, the intonation was still off and I'm not sure they really did anything. They also told me it would be available on Tuesday but they never called. When I called they were closed. I guess they closed early for the holidays. I left a voicemail and never got a call back. I ended up having to call them a few days later and was told it was ready. It would have been nice to get a call telling me what was done and when it was ready. TLDR: Might be a good shop but poor communication means I'll go elsewhere. read more

Coming in from Florence to visit my in-laws who live just down the road from this shop, I had to swing by and check them out on this trip as I have been meaning to for the last five years. Brett Morrison greeted me upon entering and gave me the tour of his cute little boutique guitar shop. I call it boutique because they have their own line of guitars and are so far removed from the heartless Guitar Center experience. They are a huge breath of fresh air in a soulless world of shopping mass produced guitars that are average at best. Their guitars are not for beginners looking for cheap $150 starter guitar kits. But if you have been playing for a few years and like me know that it's more than just a passing interest, they have some wonderful instruments. They have their own guitar line designed to their specs and after handling them I can tell you that the construction and finish on them are excellent! I found a few that really peaked my interest, and Brent spent a lot of time with me showing me different guitars and just shooting the breeze with me, without the hard sell which was much appreciated. Check this place out if you're n the neighborhood, you won't be disappointed. read more

i finally went ahead and got my PRS SE set up at morrison guitar shop, i honestly was always a little skeptical in terms of "how much of a difference could getting my sub $1000 guitar set up by a professional possibly make though.?" but with the intonation set perfect, and the low action with 0 frett buzz, and a fresh set of strings, im really impressed. now it feels and plays like a real PRS for under 90$. i would highly recommend getting your guitar fully set up here the next time you need to replace strings. read more

I have had nothing but great experience with Morrison Guitars. I previously posted an erroneous opinion that was purely out of ignorance. I am grateful for the gracious spirit and attitude that was shared by the owner Brett. He cleared my head of not only the existing confusion on my part but then took the time to educate me on the guitar store business in general as well as refining what little knowledge I had about guitars. I can't recommend enough Morrison's Guitar Shop for all who have any need regarding purchase, repair or customization. It hard to find this kind of quality service in retail stores today. You got guitar question (s) you don't need to look any further. This is where you need to go. My Best to ALL the Morrison's my patronage belongs no where else where guitars are concerned. Mark Jobson read more

I took my guitar in for a setup because the action was way too high and hard to play. After these guys fixed my guitar, playing it has been serene. Highly recommend Morrison to do any work on your guitar. You can trust them to do high quality work. read more

I just want to say that I love this shop. I have been visiting this place for years and while I'm not their biggest customer, they always take excellent care of me. Over the past 5 years, I have purchased 4 guitars, 1 amp, several pick up installs, several repairs, countless strings, t-shirts, picks, etc. From Brett and the crew there. In a time when it isn't easy to keep a guitar shop open, the Morrisons have differentiated themselves from the pack by carrying excellent acoustic instruments that won't break the bank. Mitchell Morrison ( the in house luthier, builder, repair specialist ) has a magnificent line of guitars he has built by hand with his father, Brett and his uncle, Danny right there in the store. He has also designed a line that is built by small batch luthiers in China that are just exceptional - more tailored to the budget conscious. I have the mahogany top model - D75M I believe. I have owned several US made acoustic guitars over the years and this hangs with any one of them. It also has one Mitchell's hand built pickups installed. I get compliments on the way this guitar looks and sounds constantly. I recently bought a late 90's Jumbo Guild from Morrison's that sounds amazing. It was set up and ready to go when I picked it up last week. I went back this week with a pick up for Mitchell to install in it. I was planning to drop it off, look at some of their Eastman guitars ( great value ) and come back when it was ready - usually no more than a couple of days. Within 20 minutes of looking at guitars Mitchell walks out holding my guitar - pick up installed. It sounded amazing of course because he is an excellent luthier / repair expert. That is service you will never get at Guitar Center, Sweetwater, Reverb or from buying on line. This is my favorite guitar shop.. Buying from people who care and want to make sure they are putting something you are happy with in your playing hands... What a concept. This is a guitar boutique without the stuffiness normally found in a boutique setting. They're friendly, knowledgeable and they put their customers first. read more

Great place, very knowledgeable and trustworthy! Expert guitar repairs coupled with a nice inventory, you can't go wrong!

Went in for some new strings for two of my guitars. Their stock in the showroom area is limited, but the two dozen or so guitars on display were beautiful. There were entry level models to higher end pieces and one 12-string acoustic. Prices for everything seemed competitive and while overhearing a conversation about a bass that had developed a bow in the neck from being left out in a hot garage over the summer, the owner made a good impression on me as knowledgeable as he quickly assessed the condition and got a repair order made out for another customer. read more

I had a Harley Benton SC-550 that needed a pickup replacement, new strings, and a fresh set up. I dropped it off and, after their 3-day (average) turnaround, I was returned with an even greater guitar. 10/10 will work with them again! read more

So we went into this shop (an adorable space in an old home) to get my husband a tuner. I paid NO attention to the name of the shop. I played guitar when I was a child and the few times I've picked one up as an adult, my hands seemed too small to adequately get around the neck. I had given up. The instruments hanging on the wall were beautiful - Martins, Eastmans, and this brand with which I was unfamiliar...Morrison. (Oh. It gets better.) Danny and Brett both introduced themselves (first name only, but if they'd said "Morrison" I don't know that it would have clicked) and answered questions I had about why this guitar cost x and that one cost y. I finally got up the nerve to ask if a custom guitar could be built with a slender neck profile (yes) and how much do custom guitars run (depends). Eventually I picked up on the "we" and "our" pronouns (it's like a fog lifting, folks) and asked "Wait. Y'all MAKE guitars?!" Brett pointed toward the wall behind the guitars, made of plexiglass, through which I could see (you know...I could SEE when I LOOKED, for crying out loud!) a shop and guitars in various stages of construction. Long story longer: Mitchell Morrison (Brett's son and Danny's nephew) makes the guitars and has been making them since he was 15. I toured the shop, fell in love with a body that had just been started, ordered a guitar, visited my baby as she was gradually assembled, and picked her up today. She is beautiful, perfect, sounds like a million bucks, and sooo much easier to play! I can't speak highly enough of this experience. This is very much a small family business and we have felt like family from the get-go. Next stop: lessons...which are also offered on site. Amazing. Oh...and my husband did get his tuner, in case you were wondering! read more

This place is top notch. Brett worked with my 12 year old daughter to find the perfect guitar. He was very professional, personable, and knowledgeable. Brett took the time to answer all of her questions. We'll definitely be back for our guitar needs. Thanks, Brett! read more

Walked in and automatically felt like we were family! I needed a slide for my square neck resignator guitar and they had exactly what I was looking for. They invite everyone to come in and play their instruments and learn some cords if you are new to the music scene. Such a great find!!! read more

Terrible customer service. I went in for a repair, when I questioned their work they questioned my ability to play guitar. The clerk then began to tell me he was sorry but the technician was having a bad day. Not a place I would spend my money ever again. read more

Great local guitar shop. I take all my basses new and old, to get mods, setups, and just general advise and Mitchell and his father are always spot on. I believe the're not many basses that Mitchell works on, but you would think he is an expert! I used to take my guitars to Charlie's but it got to be to far, took several weeks and the work started to not be as it once was...Thank God for Mitchell and Morrison Guitar Shop. read more

I've been teaching guitar in Rockwall since 2000 and it's nice to finally have a local guitar dealership that I can refer my students to. I no longer have to drive to Dallas to pick up strings and accessories. Every one of my clients have been happy with the service at Peghead and I have been happy with the instruments that were recommended to them. They have sizes and styles for any age group and musician type. read more

Great local shop I've bought gear from and used them for repair/set-up on high end guitars. The guys are super nice and very customer oriented. read more

I recently had an acoustic guitar repaired here. Great service! They were quick and had fair prices. My guitar never sounded better.

Great service at this shop! I bought a Taylor from them and they installed pickups which sound fantastic. I have since bought several items from them from a ukelele for my little nephew to strings to a DI box. They were able to fix the bridge on my brother's old Gibson which used to belong to my grandfather (no repair places around Dallas were willing to try) and it is like new! They even fixed my mom's violin for her. They are up front with you and won't upsell you on anything you don't need, family owned and operated. Plus... they just know a TON about guitars and have tons of experience playing them so they know what is needed in practice. read more

Great guitar shop with super friendly staff! Highly recommend them. Have had 2 guitars worked on and play great now. Bought 2 guitars one used and one new. Both were set up perfectly and feel and sound great. Really cool place to look, talk, repair and purchase guitars. read more

This is a great guitar shop offering quality instruments and service. There were probably over 50 Taylor guitars alone including several build to order guitars. My new favorite place to hang out! read more