used to go here all the time, and I even bought a guitar here. The entire staff, except for the…read moreowner was rude every single time, and the last two times that I went in during business hours, the store was locked.

They gone store front is empty as 12/30/23. Too bad was nice store sorry to see a local music store…read moregone

Tone Shop is one of the best guitar stores in DFW, if not the country. The staff are really…read morefriendly and very helpful. Tone Shop stocks a wide variety of new and used instruments, as well as amps, pedals, etc. In terms of new guitars, you can expect to find Fender, Gibson, PRS, and Reverend - and maybe more - for electric. Taylor, Martin, Gibson, and more for acoustic. The cool thing though is they carry a range of instruments in these brands. You can buy anything from a Squier, Epiphone, or PRS SE up to a Core PRS or even a Custom Shop Fender or Gibson. And I don't just mean they have a single custom shop guitar on display, they have like a whole wall of high end Fenders and another for Gibsons. It's kind of fun to go in there and see all those amazing guitars. They've got guitars that cost hundreds and guitars that cost thousands. While they might not always have the same range of brands as the bigger store (no new Schecter, EBMM, etc.), they have an amazing selection within the brands they do carry. There's something for everyone. They have a decent selection of pedals, including Boss, Strymon, and more. A small selection of pickups too. I bought one of my favorite guitar straps from them. They've really got a lot of cool stuff! They also have sales periodically, and some great deals can be had! If you sell used gear to them or trade in toward something else, their prices aren't going to be as high as you could get selling it yourself online - but are fair for selling to a retail store. I think you can do a "sell in store" deal through Reverb with them too. I've been really happy with the guitars I've bought from them, and the shopping experience. They also do repairs, pickup swaps, etc. I'm pretty sure this location also offer PLEK. I've never done that myself, but I'm kind of curious about it and might take a guitar in go through the machine some day. Sometimes they host events at the store too. Overall I'd highly recommend Tone Shop in Addison.

Just go. Wonderful people. Attentive and generous with their time. Great setups…read more Im glad I found them.

I recently took my headless bass there for a set up. I'm SUPER picky when it comes to how my bass…read moreshould feel and play, but Richard absolutely took care of me and then some. Richard was extremely kind and easy to work with and offered for me to try out the bass before I took it home so he could fine tune the action to get it to my perfect height. In the end, he set up my bass with silky smooth low action as requested and I have to say, this bass has never played better! The action was just at that perfect sweet spot where the neck played like butter but high enough to where the notes really sing. Ever since I took it home, I haven't been able to put it down. The bass is just a joy to play and plays the best its ever played since owning it! I swear I'm not exaggerating when I it's just about the best set up I've ever had on this bass. It should be noted I also came in with some issues on the headless hardware that were unique enough to not have an easily searchable answer on google. I told Richard and, after working on my bass, he gave me some tips to try and so far, they've worked like a charm. At no extra charge too! I really cannot recommend this place enough. If you're looking to have any kind of work done on your instrument for a fair price with supberb customer service and expertise, you owe it to yourself to try out Richardson Guitar Works. This place is the real deal!

Richard was awesome! He was quick to repair my guitar (jack input). Very knowledgeable and helpful!read more

If you're into vintage guitars, this is your place. If Dave doesn't have it, I'm pretty sure he can…read morefind it for you. Great staff. Definitely get a t-shirt and one of the cool tuners. Definitely worth a stop if close by.

Killer Vintage Guitars is the rare guitar shop where I felt welcome, where the owner and…read moresalespeople wanted me to have a good experience sampling the instruments, without any of that "show me the money first" attitude. The "Better Bucker" pickups they designed and have for sale there are absolutely incredible, and they proved it to me by letting me sample instruments way out of my price range with and without their pickups. My next custom order will be through Killer Vintage and it will be equipped with Better Buckers! Their inventory is not exhaustive, If you want to see all the latest mass market models go to Guitar Center, but what they do have is really well curated.

Nice guys, took my guitar in for a setup. Unfortunately, Never got to actually talk to the luthier…read moreor even got any info about my guitar or what he did. When I got it back, the intonation was still off and I'm not sure they really did anything. They also told me it would be available on Tuesday but they never called. When I called they were closed. I guess they closed early for the holidays. I left a voicemail and never got a call back. I ended up having to call them a few days later and was told it was ready. It would have been nice to get a call telling me what was done and when it was ready. TLDR: Might be a good shop but poor communication means I'll go elsewhere.

Coming in from Florence to visit my in-laws who live just down the road from this shop, I had to…read moreswing by and check them out on this trip as I have been meaning to for the last five years. Brett Morrison greeted me upon entering and gave me the tour of his cute little boutique guitar shop. I call it boutique because they have their own line of guitars and are so far removed from the heartless Guitar Center experience. They are a huge breath of fresh air in a soulless world of shopping mass produced guitars that are average at best. Their guitars are not for beginners looking for cheap $150 starter guitar kits. But if you have been playing for a few years and like me know that it's more than just a passing interest, they have some wonderful instruments. They have their own guitar line designed to their specs and after handling them I can tell you that the construction and finish on them are excellent! I found a few that really peaked my interest, and Brent spent a lot of time with me showing me different guitars and just shooting the breeze with me, without the hard sell which was much appreciated. Check this place out if you're n the neighborhood, you won't be disappointed.

Such an Amazing Host/Owner he was super flexible!! My boyfriend and I first time, we had so much…read morefun. Highly recommend for those looking to practice, record, or just for fun even (as a musician).

Great location! Large , medium and smaller rooms to choose from. Easy access as well! Hourly rooms…read moreare available too. Thanks Bart for the Backline referrals! Much appreciated!

Took my new-to-me 7 string to Daveo to set up since the previous owner didn't do it correctly. It…read moreplays like a dream now and he was even able to get it done same day. Highly recommend this small shop for repairs/setup!

I have been doing business with Dave o and crew for 5 years,their service is outstanding in the 5…read moreyears Zoo music has set up and repaired 15 of my Guitars.I trust no one else and will continue . John Raden

After a buying a new guitar I decided to visit Guitar Center to check them out. They have a wide…read moreselection of music magazines on rock bands to look into like Black Sabbath, the Iron Man song, The Police, Nikelback, ACDC, Dire Straits, Seether, Pop Eviel, Five finger Death Punch and last but not least Saliva. The rockstar associates are really cool and can find about any rock band's music notes if not available same day.

Wonderful experience! We worked with Addison who was knowledgeable and experienced herself with…read moreguitar selection. She guided us to select a beautiful Gibson! We loved our experience and would absolutely have Addison sell us our next instrument. Thank you!

I have visited roughly 15 Guitar Center locations in America as a result of business travel. Always…read morenice to kill time browsing and playing guitars on the road without having to bring one. Staff is helpful in all departments. Just don't play Stairway To Heaven. Reminder it's not just guitars. Drums, Bass, etc.

My experience at Guitar Center Dallas was nothing short of exceptional. Walking in, I was greeted…read moreby a bustling atmosphere, with the Guitar Center guru Nathan deeply engrossed in fixing a guitar. Despite interrupting him, expecting to be redirected, he attentively listened as I explained my skill level and preferences. Instead of pushing a sale, he presented me with several options, explaining the nuances of each instrument, spending no less than 30 min on the ins and outs and helping describe what I was going for. He could have easily pushed a 3k guitar on me and told me this will have me playing like Stevie Ray Vaughan in days. Instead he was patient and and showed me what I was looking for, I asked him to pretend he was buying for his brother "the one he likes" and show me the way. I ended up with a beautiful guitar and an amp that will grow with me, all thanks to his guidance. It was evident that he genuinely cared about ensuring I left with exactly what I wanted. Before checking out, the manager and other salespeople also made sure I had everything I needed, further enhancing my experience. What stood out most was the lack of pressure to buy. It was refreshing to be treated with such care and respect, especially in a retail environment. This fantastic experience, which began with Nathan, has made me a loyal Guitar Center customer.

I bought my harp from Minda about this time last year. Stellar service. She took the time to work…read morewith me and identify the harp for me. It's a year later, and I love it. Minda also teaches lessons, so I signed right up. Great experience. She's patient, willing to explain things to my engineering brain, and brilliant. More, when it came time to change a string, Minda gave me a lesson. She even let me change a few strings on a harp she was working on. Telling me how to do it, showing me how to do it, then letting me do it but talking me through each step. Finally, doing it on my own but with her watching. Great way of learning. I was able to go home and confidently change the string myself. Five of five stars. And an extra star because she's just so darn nice about it.

I had a great experience selling my lever harp with Minda. She was easy to communicate with, very…read moreprofessional and knowledgeable, and I felt very confident that my harp would be going to a wonderful family who will take excellent care of her. The store itself is spacious, easy to find, and felt very welcoming. I was expecting the process of selling my harp to be complicated, but Minda made it easy and stress-free.