I ordered an Alteria bag from Carolyn Nussbaum. SInce the bag is custom made, it takes several…read moreweeks to be produced and shipped. Carolyn Nussbaum's communication was fabulous including an email and a phone call confirming the order and explaining the extra time needed. The bag arrived much sooner than expected and it is absolutely beautiful. I appreciate the great customer service and look forward to doing business with them in the future.

Dropped off intact brand new instrument for tuning, got it back with the tuning hole damaged, paint…read morechipped. Resolved a few days later after much back and forth.

I'm very disappointed with my recent experience at Guitar Center…read more I brought in my bass for a setup -- paid $100, and while the setup itself was done well, I found a chip in the finish right by the truss rod adjustment near the nut. That damage was not there when I dropped it off. If you're taking your instrument in for service, inspect it thoroughly before and after. I trusted them with my gear, and they failed me. Edit: Guitar Center got back to me and resolved the issue, and I'm happy with the outcome. It was a bit difficult to get in touch with the manager at first, but I appreciate that they ultimately made it right.

Update (2026): Credit still impacted by this provider even though I never signed a contract. Be…read morevery careful. I would go month to month, if possible. Avoid contracts. Update (2024): This company is still impacting my credit. After explaining to them that I never signed a contact and was going to cancel lessons, they deferred me to a collection agency. I would stay away from this company and their questionable business practices. Revised: I almost never leave negative reviews. Be careful before signing anything (underlined) as they use legally binding, multi year contracts. My wife signed it unknowingly, and our (both) credit is still recovering. We now use private lessons instead.

Kind, nurturing and safe environment for young artists. Conscious of young artists singing and…read morelooking their age. My now 11 year old daughter had been taking individual singing lessons with Gabe and group lessons over the last two years. Gabe has been an amazing fit with knowing when to push her and when not to - so grateful. She has transitioned to Linda and WOW - we are excited about what Linda is teaching her. Linda individually tailors exercises to further advance her skills. We are excited about her future at Septien!

I recently took my headless bass there for a set up. I'm SUPER picky when it comes to how my bass…read moreshould feel and play, but Richard absolutely took care of me and then some. Richard was extremely kind and easy to work with and offered for me to try out the bass before I took it home so he could fine tune the action to get it to my perfect height. In the end, he set up my bass with silky smooth low action as requested and I have to say, this bass has never played better! The action was just at that perfect sweet spot where the neck played like butter but high enough to where the notes really sing. Ever since I took it home, I haven't been able to put it down. The bass is just a joy to play and plays the best its ever played since owning it! I swear I'm not exaggerating when I it's just about the best set up I've ever had on this bass. It should be noted I also came in with some issues on the headless hardware that were unique enough to not have an easily searchable answer on google. I told Richard and, after working on my bass, he gave me some tips to try and so far, they've worked like a charm. At no extra charge too! I really cannot recommend this place enough. If you're looking to have any kind of work done on your instrument for a fair price with supberb customer service and expertise, you owe it to yourself to try out Richardson Guitar Works. This place is the real deal!

Richard was awesome! He was quick to repair my guitar (jack input). Very knowledgeable and helpful!read more

Brought my son here to pick out a French horn for his birthday. The appointment was easy to make…read moreonline. We were greeted upon entry and quickly got to the job of trying out several horns. The atmosphere is very inviting and comfortable. They really took their time with us to ensure my son got the horn that he truly wanted. Josh is hands down amazing and you can tell he knows what he's talking about regarding the instruments. And he has a great personality as well. This was an amazing experience and I will certainly be back again should we need another instrument.

From the owner: Houghton Horns is your one-stop shop for French horns, trumpets, trombones, tubas, and brass…read morerentals and repairs. For over thirty years we have been helping customers find their perfect instrument and keep it in ideal playing condition. Home of the Verus horn and Houghton Horns mouthpiece.

As a teacher , there is none better than Dallas Strings. Quality instruments for a great price…read more Great service and staff.

We went at Dallas Strings this afternoon to adjust my daugther's violin for quick tuning and I…read morewanted to go inside to buy her scales book, but the guy just picked up the instrument was a little rude, no hi, no smile and he just told us, you can't go inside with out a mask and they made us wait outside. The another guy came out after 2 mins and stand in front of my car with the instrument but didn't say anything at all. My daughter and I looked at each other I guess that's your violin and it's ready, go get it from him. No thanks, no waving no explanation at all. So we left and when we got home and the violin still out of tune. What a waste of time and worst customer service.

I was pleasantly surprised by the high degree of excellence shown by this violin shop…read moreI came to their shop to purchase a set of violin strings for my 150 year-old instrument as they were looking over my violin in great detail they discovered there was a small crack in the center of the top piece which had gone unnoticed by many others including myself we discussed the process of how a repair might work and there was no getting around that the top would have to be removed I picked up the violin a week later and it sounds better than ever thank you thank you thank you to these guys

Yelp 100 2026 #9…read more Cadenza offers violins for renting and repair. I called to inquire about a rental and the staff were kind and answered any questions I had. I later completed the online rental form and was called shortly after to pick it up because it was ready. I have enjoyed my rental thus far.