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    Steinway Hall - Plano

    4.2 (5 reviews)
    Closed 9:00 am - 6:00 pm

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    Services - Steinway Hall - Plano

    Musical instruments and teachers

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    Music & Arts

    Music & Arts

    2.5
    (22 reviews)
    3.7 mi
    $$$

    We were shopping for a middle schooler off a list provided by the school. Typical clueless…read moresuburban parents. I have read previous reviews about this place and as I walked in I was expected rude, disinterested staff. We still decided on this place because of the convenient location, fully expecting to probably walk out in a huff. A lady in bright red spotted us, gently pried the list from our nervous fingers and proceeded to hunt down every single item on the list. The one thing they didn't have - she ordered for us. We got a phone call they day it was in stock and we went and picked it up. I am really bad with names, otherwise I would have mentioned this staff person by name. As long as they M&A retains her, they will have our business for sure.

    Prior to Christmas, there was a special for a gift card that was four lessons for $100. I called to…read moreinquire about when teachers for guitar and piano were and if they were there the same day so I could schedule lessons for my son and I the same day. They say, oh yes, that's not a problem. I also asked if we couldn't get to the Frisco location, could we move the lessons to Lewisville. They said yes. You cannot break the gift card lessons for different teachers though. I decided to buy the cards since my son was interested. I called to order the gift cards and they said I had to come in. I ignored this red flag and went to the store even though I live an hour away. After I knew our schedules after Christmas, I called to set up our lessons together. I thought this would be easy but it was anything but. I asked if we could book out certain dates and they were adamant that you had to have the same time each week. I said that was impossible for us for many reasons. I asked to book out the four lessons, which supposedly they did, however, then they said, we give a free lesson and then after that you will have those time slots available. Long story short, I went to my "free" lesson on a different day than my son because there were no times together. Then I went to schedule my lessons and the times were not available. Before I move on, I also have to note that when booking these lessons, they require a credit card. I asked why they needed a credit card since I have a gift card and we weren't planning on continuing lessons. They said it was the only way they could schedule the lessons. I left the store and got a text from my credit card company saying that they charged me $95. I immediately called and they said, oh we are so sorry, you should expect a refund next week. I went in for a lesson for my son and asked for them to refund me and they said it should be in the account soon. After 4, 5, 6, and 7 days I checked my credit card and there was no refund. Then I called again and they said that I had to come in to get this refund. I began classes and the teacher asked where my book was. I was never told that I had to buy a book. This is a minor detail but after all of the above, I was already frustrated. Then we had to deal with my son's lessons. I called and asked when the teacher was available. I said great, let's sign my son up. My son had the gift card and credit card at home so I asked him to call to get it set up. My son calls and the associate said that he couldn't set him up over the phone and he needed to come in. I was beyond livid at this point. I call them back and unfortunately had to be a major Karen. He asked why my son was asking to do two sessions at one time. I said that it really wasn't his business but I said that we live far so if we could do two sessions at a time, it would help. I then said that my son would call back and that I would like him to be able to schedule his appointments. I had tried for weeks to get us appointments together but their guitar teacher was only available on Saturdays, which my son was not available for now. I asked them to move me to Lewisville where they had more times and after a day, I got the OK that we could go to Lewisville. I am not sure if this has only happened to me but I can't tell you how much time and effort I spent to get these lessons and deal with this office. I work and have a million things I handle daily and this was anything but easy. Something fun turned into a pain in my *ss with all of the dumb rules. I know the associates are just doing as they are trained so it's not their fault. But I am not sure why they put so many barriers on this hobby. I have used them in the past to rent an instrument and they were fine. But this was a horrible experience and I would never, ever recommend them to anyone. I ended up cancelling my last two lessons and ate the cost because I just don't ever want to walk into that store again.

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    Music & Arts
    Music & Arts
    Music & Arts

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    Frisco Music Center

    Frisco Music Center

    4.5
    (33 reviews)
    7.0 mi
    $$

    Dropped in for a quick visit to see if they had any hidden gems. Music store was nice and…read moreselection was great. The folks at Frisco Music center were very welcoming and knowledgeable. I had a great conversation about gear and things. It looks like someone was dropping off equipment for a service so service looks to be an option. All in all, great music store that carries most things. Highly recommend

    I visited Frisco Music Center because I was on the hunt for an electric guitar I couldn't readily…read morefind in other shops. Another music shop tipped me off that this place had several in stock, and upon calling I was delighted to discover that they did. Although they were initially asking over $100 more than some bigger guitar shops online, the manager agreed to match that price and I was able to take home a Yamaha Revstar! The shop itself is pretty cool. When you drive up on Main Street it appears there's a lot of construction and NOT a lot of parking, but this isn't the case - they have a spacious lot in the back. Enter through the black door and you'll find yourself emerging into the shop near a wall of ukuleles. The store basically appeared to have three areas. The first room had the strings, acoustic guitars, (maybe drums and keyboards, I'm not sure), etc. The second area seemed to have equipment for recording and maybe some effects. The third room was well worth traversing the labyrinthine layout for, because that's where they kept the electric guitars and pedals and guitar straps. Despite being a small business they have a great selection. The manager seemed super knowledgeable and helped me pick some extra strings to go with my new guitar at my request. One of the things that really stood out to me too is that they offer a 50% discount on set-up service when you buy a new guitar from them. Although the person who does it was out for the week, I fully intend to bring my guitar back in to get it set up for only 30-something dollars! (Although, it seemed to play great off the wall.) Overall this is a great local music shop and should be on every guitarist's radar.

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    Frisco Music Center
    Frisco Music Center
    Frisco Music Center

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    7 Notes - Yamaha Music School

    7 Notes - Yamaha Music School

    3.7
    (6 reviews)
    3.4 mi
    $$

    Our 5yr old son joined 7 notes around 6 months ago, and we are very happy to watch him learn and…read morethrive with so much joy! The program is structured, fun and well-rounded, designed wonderfully for kids. Ms Tan and her teachers are very professional, patient and dedicated to nurture the musical soul in our little one. My in-laws are especially impressed by how quickly our son is able to play with both hands with musicality. My mom sent me to a Yamaha music school when I was young, so she is also super supportive and happy that we are giving our son the gift of music as well.

    THE OWNER ONLY CARES ABOUT MONEY, WILL CONSTANTLY GO BACK ON HER WORD AND WILL BLAME THINGS ON YOUR…read morePARENTING. After our first year of the group class, we told the owner, Eileen, that we wouldn't be attending anymore. Our daughter just has trouble focusing and while, our teacher, Ms. Natalie is a delight, the class just isn't working for her. Eileen will tell you anything to keep you paying your membership apparently and told us that we if the group classes don't work out for her, we can put her in a one on one class. Well here is how the payments work. It's not a month to month situation. It's a "membership." So all summer month you are paying ahead of time, and if you drop they already have your money. So now comes first day of this year's class. It absolutely isn't working for our daughter. My husband says he would like to change to the one on one class, and Eileen totally back peddles on what she said before and says, Oh no, you have to pay a whole new membership to do the one on one class. He asks if the money we've already paid would go towards that. She says no, you've already paid for the group class and you would have to pay the full amount to switch and won't get reimbursed for the group class. AND HERE IS THE WORST PART. She asks to speak to my husband privately and says "From the bottom of my heart, I care about your daughter and I know you do too. I don't think you should discuss her lack of focus in front of her because her efforts might not feel validated." He told her that is NOT her place and has nothing to do with piano class and he'll take that as a suggestion. Meanwhile I hear this and I am furious that Eileen would have THE NERVE to tell us to parent OUR child. And to turn things around on us when she wants to charge us thousands of dollars in addition to what we've already paid, to do one on one classes that would actually be an environment where our daughter can focus. The owner is two faced. She will act as though she truly cares about your child succeeding in piano and guilt you to stay signed up. But all she cares about is money.

    Photos
    Reception / Waiting Area
    Reception / Waiting Area
    Einstein Yamaha room: 2nd - 4th year students
    Einstein Yamaha room: 2nd - 4th year students
    The big drum

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    The big drum
    Matt Burk Music Studio

    Matt Burk Music Studio

    3.7
    (6 reviews)
    3.7 mi
    $$$

    My step son attended Matt Burk studio for several months. Within that time, he had three different…read moreinstructors. His first was a no show for an entire week. This happened again several weeks later. The second instructor was extremely condescending and acted as of myself, my wife, and our son knew nothing about vocal training. Even if we knew nothing, talking to adults let alone a child as if they are just plain stupid is unacceptable. Matt has his name on the marquee however he is nowhere to be found. Getting a hold of him to voice concerns is near impossible. Instead he leaves his lackey front desk employees to field off any fodder from parents that may come his way. If you are wanting beginner or continuing vocal or even musical instrument lessons, I would highly recommend going somewhere else. Additionally, the website states that they have recitals at The House of Blues in Dallas on their website. This is absolutely not true. These are held in some of the most uncomfortable locations. Matt Burk seems glamorous but under the surface, it's an absolute dumpster fire.

    My daughter takes guitar lessons with Brandon. I can not express how amazing he has been with…read moreher...highly recommend!!!

    Photos
    Lobby in our Frisco studio
    Lobby in our Frisco studio
    Josh (one of our drum students) receives applause after his performance at our student showcase at House of Blues Dallas.
    Josh (one of our drum students) receives applause after his performance at our student showcase at House of Blues Dallas.
    Christopher performs an original piece in our student showcase at House of Blues Dallas.

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    Christopher performs an original piece in our student showcase at House of Blues Dallas.

    Steinway Hall - Plano - musicalinstrumentsandteachers - Updated July 2026

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