I visited Texas Music Lab looking for a guitar that wasn't in stock at another larger local shop…read more Sadly they didn't have it either, but the tech (luthier?) I spoke with was able to refer me to another area store that did have it. I thought it was really cool he did that. Good vibes in this place. I inquired about lessons and the pricing seemed reasonable. I might give it a try. Also, there was a store dog.

Best musical staff in Texas! We love this place. Everyone is…read moreso fun and helpful! The jam sessions are a blast!

My daughter had barely started taking ukulele lessons with Daniel when the Covid lockdowns…read morehappened. The school immediately transitioned to zoom lessons. While in person is better, she is still learning and enjoying the zoom lessons. Daniel makes sure to find fun songs that she will enjoy (popular music, the theme to animal crossing). Apparently he has also been giving her tips on animal crossing. She really enjoys her lessons.

Miss Natalie has been very sweet and professional. My 2 young daughters have learned a lot, and…read morereally enjoyed her patience and kindness.

Got some great antique music books in Spanish today! What a fantastic selection of music books,…read moregift items, music instruction and more! Thank you Nadine for your dedication and service to the music community! We are grateful! Great prices! Great service! Yeehaw!!!

I love this music store. Nadine is so helpful and has so much to offer all music lovers.read more

I've never met a more wonderful staff than the one in Music and Arts in Plano. Heather, Carla and…read moreJeremy went above and beyond the call of duty when they helped me out with a very tricky clearance item on an email I received from M&A. They did everything they can for me to get the deal and now I'm eagerly waiting for my new Fender 12 string acoustic electric guitar! Thanks to Heather, Jeremy and Carla for all their help and patience with me! Y'all are truly a terrific team!!! Corporate, please give them a raise!!!

Amazing customer service! Jeremy gave us the royal treatment. He was very knowledgeable about…read moreelectric guitars and helped us pick out the best one for us. He also replaced the strings, showed us how sounds of the guitars and amps we were considering compared and gave us a box to wrap the gift.

After trying two different piano teachers, we landed at Right Start with Nick. He is such a…read morewonderful teacher! He comes to our house and works with each child for 30 minutes. My two boys are a handful and Nick is patient, yet has great boundaries. The boys really respond to his mix of kindness and no nonsense. He's always able to direct them back to the task at hand. He does work book and also encouraged boys to learn songs they know from the radio (via the chords). It's really fun! The company is responsive and helpful too. David has always been great to see with! I'd recommend these guys to anyone... And have already to lots of friends.

Right Start Music is awesome... My daughter was a student several years ago and I upon stumbling on…read morethe pictures fromm her ssessions and/or performances... I rememebered how much she loved it and how much she learned. So here I am few years too late but back to write a well deserved review.

I have been renting my son's band instrument for 27 months on the rent-to-own. I called them to…read morepurchase the instrument, and they have been bought out, and my rent-to-own plan is no longer valid. I have paid $1500 for the instrument over this course of time... Now I have to buy the instrument from scratch. I feel taken advantage of.

So, I decided to learn how to play the cello and rather than purchase an instrument out right I…read moredecided to rent-to-own. Based on the price and student quality of the instrument, Williamson offers the best price. Currently, I am renting an adult sized, student-grade cello. This comes with case, bow and complete maintenance. If at any time I wish to upgrade to a professional-grade cello I can do so without penalty. The staff is very helpful and I found them to be great aid in guiding me towards a beginner instrument. I look forward to seeing how my relationship with them will grow over the course of learning my instrument. NOTE: They are located in a outdoor shopping center off of Plano Parkway on the westbound side of 75. Their sign is large, but if you're headed west on Plano Parkway, turn left into the shopping center and they are on the upfront corner.

I was pleasantly surprised by the high degree of excellence shown by this violin shop…read moreI came to their shop to purchase a set of violin strings for my 150 year-old instrument as they were looking over my violin in great detail they discovered there was a small crack in the center of the top piece which had gone unnoticed by many others including myself we discussed the process of how a repair might work and there was no getting around that the top would have to be removed I picked up the violin a week later and it sounds better than ever thank you thank you thank you to these guys

Yelp 100 2026 #9…read more Cadenza offers violins for renting and repair. I called to inquire about a rental and the staff were kind and answered any questions I had. I later completed the online rental form and was called shortly after to pick it up because it was ready. I have enjoyed my rental thus far.

Why place hours of operation on website and door if you aren't actually going to be open?…read more It's poor customer service!

Please, please, please beware of this company!…read more They store EVERY credit card you use (even over the phone cards, cards used in the store, and one time payments) and will charge random amounts throughout the month. I had 2 cards on file (one that I used for the initial purchase in store and one I was using for monthly payments over the phone) and both cards were charged different amounts throughout the month multiple times. When I spoke with a supervisor I was told there was a system error that occurred that charged my card different amounts. When I asked to remove my card due to system error, I was told they cannot remove cards that have been used for purchases from their files due to auditing purposes and that they have the right to charge them if a payment fails per my contract. My payment didn't fail, it went through, and they proceeded to charge my second card on file for the same amount! When you set up your account they tell you that you will have online access to view your account and billing information, but that is not true. I started renting from Music and Arts in July and still have been unable to access my online account to view my payments and it's December. When I spoke to a supervisor to get a statement to provide to my bank since I was charged fraudulently, I was told that their online system is experiencing issues and it is not currently working. The only way to view your statements is to call and have a representative email them to you. Every time I've called, I've been on hold for at least 30 minutes (sometimes longer). The representatives don't have the ability to remedy billing situations so you have to speak to a supervisor, but there is no way to directly reach a supervisor or be transferred. You have to request a call back and wait for them to call you. The statement I received from Music and Arts doesn't show the extra charges that are on my bank statement. I've seen on other reviews that others have experienced the same issue so I know I am not alone. I am now forced to cancel both cards on file with my banks to ensure they don't constantly get charged in the future. I have also reached out to my son's school to let them know to be leery referring parents to this company in the future and asked for alternative companies I can rent from who are more transparent.