As a teacher , there is none better than Dallas Strings. Quality instruments for a great price. Great service and staff.

We went at Dallas Strings this afternoon to adjust my daugther's violin for quick tuning and I wanted to go inside to buy her scales book, but the guy just picked up the instrument was a little rude, no hi, no smile and he just told us, you can't go inside with out a mask and they made us wait outside. The another guy came out after 2 mins and stand in front of my car with the instrument but didn't say anything at all. My daughter and I looked at each other I guess that's your violin and it's ready, go get it from him. No thanks, no waving no explanation at all. So we left and when we got home and the violin still out of tune. What a waste of time and worst customer service. read more

Dallas Strings - No customers allowed inside the shop without a mask. - Musical Instruments & Teachers Near Me - Allen, Texas

Great store for string instrument. Ron was really nice and honest. He allowed us to try out several violins and even gave his honest opinion on a violin sold elsewhere. We will definitely come back and will refer other string parents to this store. read more

Great shop. I have been at their shop 2-3 times in the last few years and always had a good experience. The owner was very accommodating when my student was looking for a new violin. After she found one violin she liked dad told him about a used one that was similar. He actually suggested to check it out. We were very impressed. He also fixed one of my finetuners in no times. I will be sending my students mainly to them. Recommend them very much. A few years ago I bought a new bow for my daughter. Price was very reasonable and she loves the bow. read more

convenient location, great staffs, and you can apply 50% of your rental credit toward your new instrument when you decide to buy. Save you some money. read more

We rented my son's violin from Dallas Strings in Allen, TX. My son had never played an instrument; however, he joined the Orchestra in Middle School. He was behind one year because of Covid and was included with 2nd year students. That said, he broke a lot of strings in his first year. Dallas Strings was ALWAYS helpful and available to fix it and very customer friendly! I would recommend them to anyone that is looking for an orchestra instrument or needs repairs on their current instrument! read more

Closest music store in the area with larger selection. The little boutique shops seems to charge more so this store has pretty good prices.

My daughter has rented a viola through school since 6th grade. Now that she graduated HS, we visited Dallas Strings to buy one so she could keep on playing. We emailed the store telling them of our intentions and when we would stop by. When we arrived Mr. Gilbert helped us right away and had my daughter try a viola. She played it for a little while and decided what size was right for her. When it was time to pay, Mr. Gilbert told us we had enough credit to get the viola! Tears came to my eyes, I was not expecting that. Mr. Gilbert, just thank us for being customers for all these years. Now, my daughter has a very nice viola to continue her music education, and we know we can count on Dallas Strings for great professional service. I highly recommend them! read more

Walked in today to rent a violin for my daughter who is a beginner, The owner Ron was very nice and genuine. We hope to return and purchase a violin in the near future (and use our 50% credit from the rental fee towards the purchase). Thank you Ron! read more

We have been their customers for 3+ years! Since we rented the violin through her school. We have never had to deal with the company personally until today. My daughter has outgrown her violin for a while now. We finally had the chance to stop by and switch out for a bigger size yesterday. We did not inspect the violin at pickup since we were in a rush. The case was filthy inside and out. The bow was old and worn-out. There was an old leftover rosin from previous user in the case that was crusty and disgusting. The owner, Ron was rude and not willing to work with you. Very disappointed in their customer service. But thats ok because there's plenty of other places for me to do my business with. We'll never recommend this place or go back to them EVER again. I would have given 1 star if I could. read more

I'm very frustrated. We've rented a violin from Dallas Strings for over 3 years and most recently a cello for over a year. The violin was rented throughout middle school for our son. I, am responsible 56 year old woman, and rented the cello for this past year. Unfortunately, I have a chronic illness that prevented me from being able to keep up with my lessons so the instrument sat in it's case on top of the spare bedroom bed the last 3 months untouched. Today when I went to return it I noticed that the instrument had developed a crack in the top portion. I do NOT have young children (as I was accused of) and never dropped it or did anything to it to cause this type of damage. I knew the instrument was delicate so I kept it in a well controlled climate as well. Long story short they didn't assume ANY responsibility for their instrument and charged me $108 in addition to th he $460+ I had already paid to rent it. I need to mention that we also spent $480 there to have my grandfather's late 1800's violin restored. When we got it home we discovered they hadn't even bothered to tune it. Shouldn't that have been included in restoration of the instrument? We don't live near Dallas Strings so it's a big deal to get back there. My frustration lies in the fact that I didn't do ANYTHING to cause their cello to form a crack. My guess is the instrument might have been damaged previously and the crack reappeared? But instead they immediately began accusing me of various scenarios that simply didn't happen. Not the way you should treat a customer of 4+ years who have spent a substantial amount of money in your store. read more

Dallas Strings/Lawrence Music gives, hands down, the best musical equipment repair service I've EVER experienced! A couple of weeks ago, I stopped in after buying an inexpensive, used upright bass. I knew it needed to be set-up, so I was hoping they could do that (they do, all day long, by the way). The owner, Ron, was the first person I spoke to. He was so incredibly personable and made me feel extremely comfortable, even though I had no previous experience with upright basses. My bass is a cheap one, but they never made me feel that it was bad, not worth playing on, etc. They looked it over and explained what would really be needed to make it play well, while staying within my budget. It's obvious that Ron's customer-first attitude rolls down-hill, based on his outstanding employees. The bass tech that I worked with, Jeff, was equally awesome to work with. If you have a stringed instrument that needs repair, or if you're in the market to buy one, please go here first! You will, I assure you, coming away feeling the way I did: their only desire is to help people enjoy playing music, not trying to drain your bank account. Absolutely perfect experience. You've gained a customer for life. Thank you! P.S. They do lessons here, also!! read more

Dallas Strings - Entrance to Dallas Strings/Lawrence Music - Musical Instruments & Teachers Near Me - Allen, Texas

I used to go here all the time for lessons and I got my first violin here. Perfect place for beginners who want to get started but don't know how and for experienced players who want to up their game. read more

Gilbert has his crew have taken such great care of my kid and his love of music. We started renting our bass there when he was a 6th grader. Now 4 years later we bought a bass from them. Awesome group of music lovers! Great customer service. Extremely knowledgeable too. Thank you!!! read more

The website is really difficult if you have to change your password and need to make a payment. It took me several attempts, plus remember they kindly charge you an EXTRA 10.00 for being after the fifteenth of the month. If you get paid on the fifteenth of the month-just hope your check is in the bank. They aren't open after work most folks get off work- so it makes it inconvenient to drop off an instrument for repairs or tuning. I thought they would come and pick it up at the school for repairs as part of the rental- but instead you race and hope they are still open like regular stores are. read more

My daughter bought a used cello online and we couldn't get it to tune correctly. We contacted Ron at Dallas Strings and he made himself available to help us out (during Covid-19 where businesses aren't readily open). He thoroughly checked the cello out, figured out what it needed, and sent it back to his in-house repair shop right away. While we waited, we browsed his vast selection of sheet music and books to find several we wanted to purchase. Once the repairs were made, he tuned it for us and made sure everything was in working order before we were on our way. I liken my experience to going to a mechanic - I am uneducated as to what my car needs, so I need to trust my mechanic not to rip me off. Ron's recommendations made me feel at ease with the process and I walked away knowing more about the cello and confident that I wasn't sold things I didn't need. If you're looking for an honest place for string instrument repair and advice, this is where you should go, hands down. He has earned a loyal customer in the way I was treated today. read more

This is a great place to rent or buy a violin! I play the violin so I started to rent there, easy to start the account at their place, I also got emails saying when they were putting professional violins on sale, when I wanted to buy a violin I made a huge mistake by buying a violin from another country and sounded not so well, I went there and the owner of Dallas Strings was extremely kind and fix the violin and told me how it would sound and I asked him the prices and gave me a great price! Also when I was 3/4 I soon had to change size and immediately changed the violin! If you are planning to rent with Dallas Strings, don't worry! They are extremely kind and helpful in any situation, and usually have the books and the tools to keep your violin sounding incredible! read more

We originally started a rental for a Cello at Williamson 1st Music and there was so much wrong with the instrument and professionalism that we returned it and came to Dallas Strings. It was pretty busy but complete night and day difference on the cleanliness and appearance of the instruments. A gentleman by the of James helped us immediately and made sure our son was sized perfectly for his Cello. He looked the instrument over in front of us and tuned it as well. We were in and out the door in about 30 minutes max. So glad we decided to come here! If you're looking for a place to rent a good quality instrument with knowledgeable staff - look no further than Dallas Strings! read more

The staff was rude. I went there because of school recommendation. They were trying to charge me extra months price only because i was picking it up 3 days early (vs them dropping it off at school 3 days after). Before i went there we talked over the phone and they said there would be no extra charge and the contract would be the same. But when i go there they tell me a complete different thing. And after much argument, they did not increase my contract but dismissed me. I would not go there again. Mr Ron Gilbert is extremely rude. Go somewhere else for rental. read more

We have rented from Dallas Strings for a number of years with my oldest daughter and now are renting a bass for my youngest daughter. We have always been pleased with the friendly and fast service, the quality of their instruments and also the knowledge of people who work in the store. read more

This company will lie to you repeatedly. They want to keep their contracts with the local schools, but will promise to do repairs to your instrument within a certain time. In my case, they took the instrument on a Thursday and said they would call back the next day. Four days later (over the weekend), I called and was told the repair person was out and would call me within a couple of hours. After not hearing from them again for two days, I called and was finally able to reach the repair person. He said work would be done by the end of the week. Friday, when it was promised to be done, I called and spoke with the repair person. He said he had just looked at it and had done nothing. He said he could not do part of the work that the owner had agreed to do when I left the instrument. The owner supports the falsities and tells you to take your instrument somewhere else if you do not want to just keep waiting. How pathetic! You do not need the hassle you will find here! They deserve less than one star. I took my instrument back. Never again! read more