Everything went well. Owner demonstrated by playing the Dobro uke and the repairs he made to the…read moreinstrument.

I'm enjoying my in-person guitar lessons from Rob. The staff is very friendly and helpful. Rates…read moreare reasonable.

I was a 5-star rater of Tone Shop until I went to sell a collection of guitars. Took weeks for…read morethem to respond and I had to follow up daily and then the price they gave was a great deal for them - not me, but I was willing so after hauling the guitars to their store, then it was every little issue with the guitars. the jack has static - 1979 would have that and a simple spray of deoxit but that equated to 500 dollars off their offer. The deal was for them, not me - looking around at their inventory, everything was marked up high so they were going to make double or triple from every guitar in the deal so I decided this was not good for me and called it off. No help getting the guitars in and no help getting the guitars out. And they were stuck on one they wanted to get for dirt cheap. Not a fair offer but lowball. I work in business and know there needs to be a margin, but theirs is around 80% if not 90%. Forget it!! They may have great items but run! You can get a better deal anywhere else with a staff that is not trying to blead you of every dime. Too bad since I proudly wore my Tone Shop Guitar shirt, told everyone about how great they are and the shirt has been tossed. Bottom line - you will get ripped off selling to a store anyway, but the lowball price and then the minor items their skilled staff can easily go through were obstacles and they used that for leverage. Real sleazy practice and a waste of my time! Again - the waste of time was the largest insult of all! Great items and I'm sure the staff is nice, but after this experience I will never buy or recommend this store. This could have been so much better and I'm still very surprised with such a low offer I was willing accept and they wanted to reduce that more for a collection that they would have been making profit hand over fist with the traffic they get.

Just go. Wonderful people. Attentive and generous with their time. Great setups…read more Im glad I found them.

We met Atticus at TMTA Waco and we're so enamored by his professionalism and kindness that we…read morewanted to stop by and try out the Boston uprights! Ryan was very helpful and friendly by phone. Cameron was delightful and knowledgeable! Thank you very much for a wonderful first visit. We can't wait to return! Thank you

Ryan, our salesman, was kind, funny, and very informative. The pianos looked and sounded beautiful…read more We had a great time and didn't want to leave. Thank you for the amazing time and your kindness Ryan!

This shop may be small but very welcoming. The staff here is super helpful & are very cool guys…read more They know their stuff & if they don't have what you seek, they will find a way to get it for you! They are also owned by the same person who owns Denver Percussion, their "brother" store. They have a very good selection of parts, drums, drumsticks, cymbals, etc.

Amazing Store!! Definitely a great place for drummers! Great gear with great knowledge!read more

Great staff and great facility! They've done a great job of carrying on the Universal brand! Keep…read moreup the good work fellas! Dakota rules!

Vince Barnhill has done this for years and is the best in this business. Don't work with anyone elseread more

I stepped in to Norris Family Music one day with my dad. I had brought my violin along - I had…read morejust bought it, and had absolutely no idea how to set it up or, you know, get sound out of it (which is usually something you want out of a musical instrument). There was a 20-something guy working behind the counter. He informed us that his uncle would fix my violin, but he was out to lunch. Apologizing profusely, he recommended we come back in an hour or so. No big deal! My dad and I headed out to lunch ourselves and came back. Uncle Man wasn't back yet, so we browsed the store. There's not a huge selection of musical instruments, but the guy and an older woman both made friendly conversation with us, talking about music and a bunch of other things. When the man (I'm assuming he's the musical whiz) returned, he apologized for taking so long and asked me what the problem was. I told him, "I have no idea what to do with this thing." He smiled, laughed, and set to work on it, replacing the strings (I had broken one of them when trying to tune it the day before), all the while humming to himself. When he finished, he showed me a few things on it, some basics on how to get sound out of it (yes, I bought a violin with no prior knowledge of the instrument - I'm an impulse shopper). He tuned it, but my dad and I theorize that he didn't need the electric tuner to do it, that he had perfect pitch and only used the tuner to reassure us. All in all, I absolutely adore this little family-run place, and it's now where I go to do all of my musical shopping!

I went in Dallas Diamonds yesterday for the first time! The…read morestaff was very friendly and helpful. I needed to get a ring sized and didn't want to wait for a month to get it back. They called me today and my ring was ready! Great service! Fast and friendly! I will definitely be back!

Walked in there I was getting good vibes especially from the nice old man with glasses super…read morefriendly all around and went to sell my chain everything went well until a man with ginger hair from the back came over to talk with him then after that it went down hill. They didn't except it which was unbeatable but he was being stuck up about it and to top it off he left a snarky comment before I left saying "I wouldn't give you X amount for it" which left a bad taste for me but the old gentleman with glasses was professional and kind the whole time I should have gotten his name.

Our son has been taking drum lessons with Noe for the past few years and we couldn't be more…read morepleased with his progress. We are constantly amazed how good he's become, thanks in large part to his teacher. Noe is so positive and passionate about drumming that soon after beginning lessons drumming has become my son's passion as well. Drumming is now truly part of his identity, and something that will probably always be part of his life from now on. For that we are truly grateful to Noe.

Noe is patient and instructs in a positive, fun way. He is capable of working with students,…read morebeginners through advanced. Highly recommend!