David does an awesome job every time I need an adjustment or repair to my Saxophone!…read more Service is amazing and the value is excellent.

I'm a working musician. David's Instrument Repair does all my work and has since he opened up in…read moredowntown Carrollton. Overall, I'm very satisfied with them. As with any business, if you have an issue, just talk it through with them.

Nice guys, took my guitar in for a setup. Unfortunately, Never got to actually talk to the luthier…read moreor even got any info about my guitar or what he did. When I got it back, the intonation was still off and I'm not sure they really did anything. They also told me it would be available on Tuesday but they never called. When I called they were closed. I guess they closed early for the holidays. I left a voicemail and never got a call back. I ended up having to call them a few days later and was told it was ready. It would have been nice to get a call telling me what was done and when it was ready. TLDR: Might be a good shop but poor communication means I'll go elsewhere.

Coming in from Florence to visit my in-laws who live just down the road from this shop, I had to…read moreswing by and check them out on this trip as I have been meaning to for the last five years. Brett Morrison greeted me upon entering and gave me the tour of his cute little boutique guitar shop. I call it boutique because they have their own line of guitars and are so far removed from the heartless Guitar Center experience. They are a huge breath of fresh air in a soulless world of shopping mass produced guitars that are average at best. Their guitars are not for beginners looking for cheap $150 starter guitar kits. But if you have been playing for a few years and like me know that it's more than just a passing interest, they have some wonderful instruments. They have their own guitar line designed to their specs and after handling them I can tell you that the construction and finish on them are excellent! I found a few that really peaked my interest, and Brent spent a lot of time with me showing me different guitars and just shooting the breeze with me, without the hard sell which was much appreciated. Check this place out if you're n the neighborhood, you won't be disappointed.

This shop may be small but very welcoming. The staff here is super helpful & are very cool guys…read more They know their stuff & if they don't have what you seek, they will find a way to get it for you! They are also owned by the same person who owns Denver Percussion, their "brother" store. They have a very good selection of parts, drums, drumsticks, cymbals, etc.

Amazing Store!! Definitely a great place for drummers! Great gear with great knowledge!read more

I visited Texas Music Lab looking for a guitar that wasn't in stock at another larger local shop…read more Sadly they didn't have it either, but the tech (luthier?) I spoke with was able to refer me to another area store that did have it. I thought it was really cool he did that. Good vibes in this place. I inquired about lessons and the pricing seemed reasonable. I might give it a try. Also, there was a store dog.

Best musical staff in Texas! We love this place. Everyone is…read moreso fun and helpful! The jam sessions are a blast!

I took my old school band flute here, my very old flute, for new pads and to clean so I can take it…read moreup again. I was told it was too old but I was sentimental. It was a great turn around time and I was ready for practicing. After a month my flute broke playing beeftink. I needed to buy a new flute. I had a flute store close to me although I knew of Carolyn's store, I let distance guide me to try the store in garland. I called ahead to tell them I was interested in purchasing a flute and I would like to try a few. We scheduled on a Friday for a Monday appointment and we decided on three flute before arriving. When I arrived at that garland store I was greeted as if he forgot about our appointment. I was given only one flute to try not the three spoken about. He let me know, in person, he did not have the stock. The room to try the flute was basically a cubical with a door. The guitar lesson next to me was my undesired duet, heard clear as day. It was uncomfortable. I wasn't worried and decided then, I would call Carolyn's store after leaving this garland store and make the appointment I should have made with them. I called Carolyn's store and they made the appointment with me a few days out to make sure I had an assistant in the room with me to help. I arrived and was given 12 flutes to test. 12, what a helpful visit. I had a dedicated assistant that answered all my questions. We stayed in that room for about 3 hours and I was able to take flutes home to trial in my own environment. I am so very grateful to them for all the assistance. I went back in with some final follow up questions and picked a few more headjoints to compare in the booth again before ultimately making my purchase that day. What a fantastic experience at Carolyn's Music Store. I am ever so grateful for them for the entire purchasing experience. I think I needed to be at the first location to prove there really isn't a better flute store than Carolyn's. I highly recommend them for anything flute related.

LOVE THESE PEOPLE! The repair dept. is steller!!!!!! When you play on a high end Flute you want…read morehighly ongoing trained repair techs. These pro. tech is honest and explains in detail what needs to be done. Prices are lower than most. PLUS they are a ḧoot!!!!! PLEASE give them a call you will be glad you did!!

I have had both electrics and acoustics set up at Charlies. I have always been very happy with the…read morework performed by Bryant at Charlies. First time - everytime ... easy action and very playable. Highly recommended.

I'm from San Diego and visiting the Dallas area killing time when I checked out Charlie's Guitars…read more What an awesome place, everyone was very friendly, extremely knowledgable and informative. I spent a couple hours visiting with Brian watching him working on this beautiful Les Paul updating the pickups and doing a special wiring with push-pulls. These guys know what their doing, NO BS just strait truth, no up selling or manipulation. I observed several visitors and everyone was treated with the highest customer service. If your looking for tubes, knobs, parts this place is well stocked. One guy was looking for an "Amp" guy and instead of trying to talk him into bringing it to them they referred him out. They work on amps but this situation called for a different approach. So if you're in the Dallas area and need help with your guitar, maybe like me and build my own but have questions and looking for sound honest input, maybe looking to buy a guitar or need lessons, look no further. Forget guitar center, go see Brian at Charlie's is the real deal!!

Darn Tootn' These Guys' are Straight Shooters. An AWESOME purchasing experience. A Top Shelve…read moreretailer. Exceptional Service and Care. It appears they have Lazer Focus on taking care of their customers. Thanks so Much! Best, Terry Finneson

10 out of 10! I called needing some help with a Christmas gift, and Trey was super helpful with…read moreinformation and took the time to listen to my needs, and make suggestions. Impressive customer service!

Went in to look at guitars, not planning to buy right away. Tried a couple of models and got some…read morebasic advice. Might come back when I'm ready.

Fantastic customer service and great people! Helped me find exactly what I needed and even helped…read morefix my guitar tuner on the house! I'm definitely coming back here for all my guitar needs from now on