seriously i cant say enough about this place! on our first visit i must admit it was against my…read morewill...15 year old aspiring guitarist wanted to pop in. we originally stopped at the location in garland. we perused for i know an hour and a half and the people that work in there are awesome and had a phenomenal amount of patience with the junior guitarist i was toting. we were in the market for a new guitar teacher and were told to hike it down the road to the dallas location...*ugh* parental response...after much begging and pleading we went. total awesomeness again!!!! this store was just as good as the last one...but wait! could it be because the 2 guys we were talking to were the same ones from store #1? perhaps its true, again their customer service and patience were much appreciated! they talked to the aspiring guitarist and showed him some cool stuff, "that he could only dream of playing" and hung out with us until the garth algar look-alike guitar teacher came out. he too was a great guy! cha-ching, new guitar lessons paid for we left. fast forward to last thursday...scooter came in for lesson number one and i was gonna read in the car. opted for hanging out in store cause there was an eric clapton concert for my viewing pleasure! talked shop, listened to cool music and even entertained the fine staff with marissa (my new iphone) . fun times were had by all. even chatted with one of rockwalls own, mr jameson himself. i have promised treats for next week and i am sure that the camraderie will not disappoint! keep up the good work.

I purchased a used Ovation Acoustic Guitar from Zoo music as well as guitar lessons. I enjoyed the…read morelessons as well as the Guitar. I highly recommend Zoo music for all of your music needs.

My experience at Guitar Center Dallas was nothing short of exceptional. Walking in, I was greeted…read moreby a bustling atmosphere, with the Guitar Center guru Nathan deeply engrossed in fixing a guitar. Despite interrupting him, expecting to be redirected, he attentively listened as I explained my skill level and preferences. Instead of pushing a sale, he presented me with several options, explaining the nuances of each instrument, spending no less than 30 min on the ins and outs and helping describe what I was going for. He could have easily pushed a 3k guitar on me and told me this will have me playing like Stevie Ray Vaughan in days. Instead he was patient and and showed me what I was looking for, I asked him to pretend he was buying for his brother "the one he likes" and show me the way. I ended up with a beautiful guitar and an amp that will grow with me, all thanks to his guidance. It was evident that he genuinely cared about ensuring I left with exactly what I wanted. Before checking out, the manager and other salespeople also made sure I had everything I needed, further enhancing my experience. What stood out most was the lack of pressure to buy. It was refreshing to be treated with such care and respect, especially in a retail environment. This fantastic experience, which began with Nathan, has made me a loyal Guitar Center customer.

I have visited roughly 15 Guitar Center locations in America as a result of business travel. Always…read morenice to kill time browsing and playing guitars on the road without having to bring one. Staff is helpful in all departments. Just don't play Stairway To Heaven. Reminder it's not just guitars. Drums, Bass, etc.

My son, Gibson, is 7 and just finished his 3rd Rock101 course. He started with guitar and later…read morefound he has a preference and a knack for drums. He has had different 101 teachers and different private instructors over the past year and has enjoyed them all. Gibson would not do well in "normal" music classes - not at this age anyway. The social element of SOR keeps him interested and wanting to do well for his peers and teachers. My wife and I always invite friends and family to the gigs. So much fun. G has played at Trees, Three Links and House of Blues. I wish I could have gone to SOR when I was a kid!

My mother took me here as a drummer and oh my it was amazing it got my rudiments and my chops…read morebetter I learned how to use a double kick and which hands to use very good

My experience with the Park Cities School was nothing but pleasant. The owner, Ms.Leszczynski, is…read moreextremely organized and helpful. Her classes are tailored to each student's needs and comfort level. I've been taking piano lessons and feel lucky to have Ms. Leszczynski as my teacher. The rest of teachers within the school are great too - I hear good things from the fellow students /and Moms/. The school itself is in a convenient location, clean, etc. The staff actually will work with you on scheduling, level of classes and so on. Overall, great place for any age and music need!

I love the staff and the wonderful atmosphere of the school. Would recommend to those seeking to…read morelearn an instrument.

I saw SIX there recently and all the actresses were outstanding and the costumes were super fun!read more

I canceled my lessons and verified the cancellation multiple times over the past two months, yet…read morethis organization continues to charge my account. Because the charges kept appearing, we eventually went back in person to cancel again. On top of that, the instructor who was supposedly teaching the lesson we were billed for wasn't even present. It's extremely frustrating to repeatedly request cancellation and still see charges appear on your card. At this point I am disputing the charges with my credit card company. If you sign up here, make sure you get written confirmation of any cancellation and monitor your statements closely.

Great experience here! A six year old I've been taking here over the last month is really enjoying…read moreher piano lessons and is showing a healthy interest. She's eager to practice at home and there's no having to pry her out the door to attend the lessons, like the case would be for her other activities such as soccer and ballet. Her teacher is extremely friendly, helpful and good at communicating. The other music teachers I see while I'm waiting in the lobby seem caring and helpful as well. All around pleased and thankful we found this awesome place!

My son has been going here for a while. We received a word of mouth recommendation from a friend…read moreand have been very pleased. My son, 14 and a freshman at Lake Highlands, has worked on acoustic guitar and now after Christmas has added his first electric guitar. They have been open to letting him pick his own music to learn and at least I like Green Day too. Highly recommend

Went in to look at guitars, not planning to buy right away. Tried a couple of models and got some…read morebasic advice. Might come back when I'm ready.

Fantastic customer service and great people! Helped me find exactly what I needed and even helped…read morefix my guitar tuner on the house! I'm definitely coming back here for all my guitar needs from now on

Came here with my nephew, Joshua, for a guitar replacement as he has outgrown the one he currently…read moreowns. I must say how impressed I was with Zach who gave my nephew and me an educational lesson on everything you want to know about guitars. It was lovely, and he was very helpful as my nephew soaked in as much as he could. The nice thing is they do not try to upsell their equipment. I was actually the one who attempted to get my nephew, Josh, to purchase a higher-end guitar. But Joshua had an idea of what he wanted and how or when he'll be picking up his new guitar while away for college. Thank you, Zach... you were instrumental in the decision-making process for Joshua. We will definitely return for an upgrade one day and/or for future lessons. Also, thank you Eli... you were informative as well. Great folks at Frisco Music Center

Dropped in for a quick visit to see if they had any hidden gems. Music store was nice and…read moreselection was great. The folks at Frisco Music center were very welcoming and knowledgeable. I had a great conversation about gear and things. It looks like someone was dropping off equipment for a service so service looks to be an option. All in all, great music store that carries most things. Highly recommend

Went here on a friends recommendation, after having mediocre experiences elsewhere…read more Tyler was very nice and knowledgeable- made excellent recommendations to us. Atmosphere was laid back and warm. Excellent range of stock for beginners to experts and varying price ranges too.

I was a 5-star rater of Tone Shop until I went to sell a collection of guitars. Took weeks for…read morethem to respond and I had to follow up daily and then the price they gave was a great deal for them - not me, but I was willing so after hauling the guitars to their store, then it was every little issue with the guitars. the jack has static - 1979 would have that and a simple spray of deoxit but that equated to 500 dollars off their offer. The deal was for them, not me - looking around at their inventory, everything was marked up high so they were going to make double or triple from every guitar in the deal so I decided this was not good for me and called it off. No help getting the guitars in and no help getting the guitars out. And they were stuck on one they wanted to get for dirt cheap. Not a fair offer but lowball. I work in business and know there needs to be a margin, but theirs is around 80% if not 90%. Forget it!! They may have great items but run! You can get a better deal anywhere else with a staff that is not trying to blead you of every dime. Too bad since I proudly wore my Tone Shop Guitar shirt, told everyone about how great they are and the shirt has been tossed. Bottom line - you will get ripped off selling to a store anyway, but the lowball price and then the minor items their skilled staff can easily go through were obstacles and they used that for leverage. Real sleazy practice and a waste of my time! Again - the waste of time was the largest insult of all! Great items and I'm sure the staff is nice, but after this experience I will never buy or recommend this store. This could have been so much better and I'm still very surprised with such a low offer I was willing accept and they wanted to reduce that more for a collection that they would have been making profit hand over fist with the traffic they get.

Need a good phone number and wish the hours had been updated before we made the trip outread more

My son tells me he wants to join orchestra at school and play violin. Great-I think its a fine…read moreidea. You have to have it Tuesday? Well I am sure someplace will be open on Labor Day. Not so much. Panic ensues as we are sure he will get in trouble at class Tuesday! Tuesday at 11 I call The Music Store and Gary says to come down now and he will have me out of there in 15 minutes with a great violin-he will even have it tuned by the time I get there. I leave the office and head over to the store and true to his word Gary had a 3/4 size violin waiting and he already had it tuned! It took about 8 minutes to fill out the paperwork and I was ready to move on. Gary said to bring it back if there were any problems. I made it out in time to get it to my son for orchestra! Gary was excellent, the violin is very nice, and the rental price was comparable with any prices I found on line. I had a great experience and will definitely be going back.