We have been renting our son's instrument from Brook Mays for about two years. During those two…read moreyears we've had to exchange his instrument for a larger size a couple of times due to his growth.The service we have received has always been great! There is always someone welcoming us when we walk in the store, and they are always knowledgeable about the rental exchange process. If the instrument we needed was unavailable in the Arlington store, they would get one in quickly and keep us informed during the wait (usually about a week). Recently, we had the misfortune of his viola being taken and had to call for a replacement. Since we had the rental insurance in place, this process was as simple as the exchanges we had done previously. However, this time, the store manager went out of his way to drive across DFW to pick up the instrument we needed so that our son didn't have to miss a full week of rehearsal and practice time. Wow!! We were blown away, we had offered to make the drive if they were able to find one in the area, but Steve took customer service to the next level to help us out!

The absolute worst customer service I've ever received. I Was sold the wrong string for my…read moredaughter's cello due to the store mislabeling the package. The lady working was rude and argumentative. The package was not even opened and she could see the sales history in her computer. She finally agreed to exchange it for a string she said should work as this was "partially" their mistake. I was then charged $5 more dollars because the one that should work was apparently more expensive. It gets better...... the package on the one we paid the additional amount for was opened and had a higher price tag over the lower one. They lost a customer today!!!

My daughter is starting band in Jr High and I needed supplies. Was going to go through Amazon, but…read morethey couldn't deliver everything on time. Went to Rivard and they had everything in stock, provided incredible personal service and I saved money over Amazon's prices. Anything I need for band will be bought here. I'm not too far away, but if I were, I would make the drive for the service and price you get here.

I took my trombone here to have a rotary valve fixed. I drove all the way from Waco because I had…read moretried to get it fixed in Waco and they could not fix it. Long story short, these guys refused to let this trombone defeat them. They did a great job and the price was very reasonable in my opinion. They also did a repair on the case and fixed a small dent in the tuning slide. I will not hesitate to go back there in the future. They also carry some really nice instruments for sale and a lot of accessories too. Excellent instrument repair shop!!

Just bought our son his first guitar from Scott. It was a great experience, especially since my…read morehusband & I know nothing about guitars. Great selection & even better prices.

Service, food, value for the money! We were able to walk right in at 5:00 and get a table and the…read morewait staff was very helpful with local activities and places to shop and eat. Highly recommend

The staff and teachers here are amazing!!! My daughter takes guitar and voice, and the teaching is…read moretailored for her. We're hooked!!

Destiny Studios is great! I've been taking lessons there for 5 years and I've learned so much from…read moremy teacher Ruben. Highly recommend.

They messed up my guitar. Their string replacing service here will DESTROY your instruments and…read moreleave them DYSFUNCTIONAL. A WASTE of MONEY, and I wouldn't come here again unless I had a DEATH WISH for my musical instrument!

DON'T ever take music lessons here. The music teacher kept cancelling/rescheduling the lessons. I…read moreneeded/wanted consistency & especially because the lessons are not cheap at all. So after cancelling for the 3rd/4th time ALL in the same month by the way, they had the nerve to tell me I couldn't get a refund.

I went inside Guitar Center for the first time. I have driven by them many times in North…read moreArlington. I never stopped before because I do not play any instruments. We stopped by to get a gift card for Christmas. I am glad I went inside the store was fun just to look around. Guitar Center has much more than guitars. If you want a guitar, they have new or used guitars electric or acoustic. All price range and name brands. Plus, they have different rooms with drums, synthesizer, speakers, and part and accessories. Service was good store was big plenty of stuff. This is a fun store to look around maybe it will inspire you to learn to play.

This team of musicians that teach and guide customers is phenomenal. My son is taught by Mr. Zach…read moreProtono, and he is a very gifted instructor. Within a year my son was playing music by Rush. Mark Tenorio is an awesome coordinator and does a great job of setting up showcases for the students to share their progress. All of the staff has been extremely kind and they are all super humble. Go visit this location!

I have been renting my violin from here for over 7 years, and I highly recommend this place. They…read moreare very reasonably priced, incredibly helpful with repairs, and the staff are always very friendly and helpful

I started playing Viola a couple of years ago. Arlington Strings was Highly recommended by all my…read moreteachers and directors. Arlington Strings does many things for your orchestral needs. You can rent instruments, they will change your stings, bow hair, you can buy collapsible stands and much more. I highly recommend going here next time you have orchestral issues or concerns.