I have been working with the Buraks for almost a decade. They have always produced quality work and…read moreprovided excellent customer service. I worked with Nicholas a few weeks ago because my cello was in dire need of repairs. I got my bridge, soundpost, and strings replaced, as well as a seam repair, for a very fair price. Nick was communicative the whole process. Edward (my cello) came back as good as new. My previous cello was made by their luthier, and it is still in excellent condition. I am very fond of that instrument. I trust Wayne Burak and Associates with my repairs, upkeep, and everything else associated with my instruments. I highly recommend them to anyone.

I was extremely impressed by my experience. It's my experience that if a violin shop doesn't ask…read morequestions about your level of playing, your preference in tone, your budget and so forth, it's not worth a visit. Burak asked all the right questions, brought violins specifically for the preferences I shared. I had his undivided attention for an hour while we went through an impressive number of violins...at least a dozen. He didn't pressure me. He gave me honesty and the freedom to pick an instrument that I enjoyed. He discounted a new case and even offered a free rehair for my bow. Amazing service. A kind man. Tremendous selection. He remembers your name; he makes sure he has your best interest in the center of the sale. I live quite some distance from their shop, but they have a very happy customer.

Never gave me an estimate, never gave me a timetable. Had my guitar for a month. Don't go here…read more Go somewhere else. Not a professional. SHAME.

Wick is still remarkable. When your luthier sends you this before 8am AND he returned from vacation…read morejust to get it done for your son, you know you've found not only a great luthier but a great man. From day one of meeting Wick, he's treated Randal with dignity and respect even though Jr was just a boy with a simple guitar. If you play a guitar, you need a luthier and Wick is the best. Thank you for keeping my son's Taylor "smooth as butter" - Jr's words. @wicks_guitar_shop

Don't go here, the music school seems legit but the repair guy is a charlatan. Says he teaches…read moremartial arts too, my kid took martial arts and they always stressed doing the right thing and being respectful. John has been paid, the bass is not fixed, that's not doing the right thing and it's not respecting your customer. I wish I had gone somewhere else, this was a horrible experience.

fantastic teachers. they really listened to my students needs and did exactly what I wanted.read more

Tim tunes carefully, with complete competence. I have never asked him a question he couldn't…read moreanswer. He is deeply respectful of my studio, my instruments and my business. Epic! Sophia, Wisdom Music Studio, Arlington

Tim provides exceptional service. He tuned a 100-year-old upright grand for me several years ago…read more When I recently brought home my mother's piano, I knew who to call to get it back in tune. Tim described exactly what to expect. He provided a quote up front and stuck to it. Whether you need to keep a piano well-tuned or you need a pitch raise (which is what I needed), he will do the job with excellence and integrity.

Tried calling to get information, the guy on the phone wouldn't give me any info. I told him I…read morerealize I'd need to take it in so they can actually see what they're working with I was just calling to get general info and prices or the services they offer. Guy on the phone ended calling me an idiot after I said there's no customer service on this phone call. Don't come here!

He's a busy man because he's good at what he does! Just need to expect to wait but it's worth it!read more

Friendly staff and they really know their stuff. Good prices and a cool little shop.read more

This clean little guitar shoppe in the cool old downtown district is a nice breath of fresh air…read morefrom the Walmart-ish world of Guitar Center & their stereotypical, too-hip-to-help staff members. There's an extremely knowledgeable & friendly owner by the name of Art that makes you feel immediately welcome. Prices are very fair & he's able to quickly order & obtain anything that may not currently be in stock. He's also willing to match or beat the corporate rock rates. Support your local independent businesses & especially in this case, you'll arrive & depart with a perma-grin of healthier karma. \m/ \m/

Acoustic guitar repair & cleaning ok., nice detailed work, experienced guy tech, totally…read morerecommended.

Disclaimer: I work for Mike Sheriff, but I have previously been a customer of his and he does…read morecurrently maintain my bow. This review is done of my own volition, on my own time, at my own home and is representative of the work he has done for me and of the work I have seen him complete. Mike Sheriff is a top quality bow maker and repairman. His shop in the back of Mr. E's Music is efficient and often completes minor repairs within 24 hours and major repairs within 48-72 hours. The quality and price of his bow re-hairs is unmatched as far as I have been able to discover, and I've been playing viola in the DFW area since 1996. The bows he creates are of even higher quality. His instrument repair abilities are substantial as well encompassing guitar, violin family, and even electric guitar repair. He can quickly provide high quality repair jobs from minor tasks such as varnish repair and restringing to more complicated tasks such as shaping a new bridge (violin or acoustic guitar), electronic repair work to electric guitars, and repairing cracks, breaks, and holes to severely damaged instruments. If you are looking for a new bow, need repair work done on your bow, or have an instrument that needs repairs Mike Sheriff is the man to contact. Note: The number provided directs you to Mr. E's Music Super Center, as his repair shop is located in the back of the store. Ask for repair or Mike Sheriff and you will be directed to him. Hours: 10:00-7:00 Monday, Tuesday, Thursday 10:00-6:00 Friday

Mike Sheriff is a rare fine craftsman and a wonderful person to deal with. He is professional and…read moremeticulous, fair and exacting, and the DFW area is very luck to have a top quality bow maker in town. Like his bows, he is very responsive and expertly balanced. Famous as a bowmaker, he also makes violins, and his handmade rosin (used, I heard, by the Dover Quartet) is very fresh and high quality. His turnaround time for repairs is very fast, and he is honest and generous with his time and expertise. Five stars and many thanks.