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    Caraway Strings

    5.0 (10 reviews)
    Closed 12:00 pm - 6:00 PM

    Services - Caraway Strings

    Musical instruments and teachers

    Musicians

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    Review Highlights - Caraway Strings

    Expert craftsmen/women deliver excellent repair work on violins, violas, cellos and basses.

    Mentioned in 4 reviews

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    Music & Arts

    Music & Arts

    2.7
    (14 reviews)
    $$

    Why place hours of operation on website and door if you aren't actually going to be open?…read more It's poor customer service!

    Please, please, please beware of this company!…read more They store EVERY credit card you use (even over the phone cards, cards used in the store, and one time payments) and will charge random amounts throughout the month. I had 2 cards on file (one that I used for the initial purchase in store and one I was using for monthly payments over the phone) and both cards were charged different amounts throughout the month multiple times. When I spoke with a supervisor I was told there was a system error that occurred that charged my card different amounts. When I asked to remove my card due to system error, I was told they cannot remove cards that have been used for purchases from their files due to auditing purposes and that they have the right to charge them if a payment fails per my contract. My payment didn't fail, it went through, and they proceeded to charge my second card on file for the same amount! When you set up your account they tell you that you will have online access to view your account and billing information, but that is not true. I started renting from Music and Arts in July and still have been unable to access my online account to view my payments and it's December. When I spoke to a supervisor to get a statement to provide to my bank since I was charged fraudulently, I was told that their online system is experiencing issues and it is not currently working. The only way to view your statements is to call and have a representative email them to you. Every time I've called, I've been on hold for at least 30 minutes (sometimes longer). The representatives don't have the ability to remedy billing situations so you have to speak to a supervisor, but there is no way to directly reach a supervisor or be transferred. You have to request a call back and wait for them to call you. The statement I received from Music and Arts doesn't show the extra charges that are on my bank statement. I've seen on other reviews that others have experienced the same issue so I know I am not alone. I am now forced to cancel both cards on file with my banks to ensure they don't constantly get charged in the future. I have also reached out to my son's school to let them know to be leery referring parents to this company in the future and asked for alternative companies I can rent from who are more transparent.

    Perfect Pitch Piano Company

    Perfect Pitch Piano Company

    3.2
    (25 reviews)

    We're in the process of moving off the continent and are trying to sell our baby grand. After…read morefinding positive reviews on Angie's list, we hired Brandon to appraise our 1970's refurbished baby grand. He came all the way to The Colony, TX, was on time, courteous, and thorough. He was so honest and thorough that he asked us for more time to complete the appraisal since our piano was a unique model of Baldwin that had only been in production for a limited amount of years. I love his honesty! We had a verbal appraisal done and later we called Brandon again for a written one. He was so very accommodating, responsive, and such a great lister on the phone. We highly recommend them for the fulfillment of your piano needs.

    I do not recommend Brandon. He came to me when I was looking for piano tuner on Dec. 2025, I…read morehad already booked one with another technician for the next day which was Christmas Eve for $185 but then timing was not working out well and he said he could come that day at 5 p.m. I agreed to that time. When I asked his price, He did not give me a price over the phone. Instead, hearing my player piano play over the phone while we talked, he said, "It sounds like you might need a bigger service - that would be for $385." I didn't agree with that diagnosis but I allowed him to come for that price to get my tuning done .- knowing he was $200 over the average price. The only price he quoted to me was the $385 without mentioning any other service.He came , sat down and did his thing without any commentary about my piano. After two hours he was finished and I I gave him my card for payment. However, he appears to be frustrated that the card did not process quickly and he left with my understanding that a receipt. would come in shortly which didn't happen. When I got my credit card statement, I saw he had charged me $709. without giving me a receipt at the time - saying his phone was too slow at processing it and he left. I protested the charge with Citi but he fought it with a bogus invoice or receipt that had my name at the top that he sent as his document, But... it had never been presented to me. He had never given that information to me. or explained anything about my piano. He just did his thing and took my card for payment but never showed me a balance because he said he couldn't get it finalized. I never got an invoice or receipt. This copy from Citi was the first I had seen of his prices - he had only quoted oe price to me verbally and I accepted that as his only price to come oit. I never agreed to a bigger service but maybe he didn't want to undertand that. I did accept the amount of $385 as it was the only price he had given me for my service. That was my complaint and the issue of my case. He then made up a bogus document that looked ;ike a receipt with my name at the top showing his charges and sent it to Citi. - forms documentation but it never was sent to me. The was the complaint. I never authorized the" bigger service" and never wanted or requested anything but a simple tuning. and he never made any comments as I expected about my piano. when he just did his own thing at the piano, About a week after he left., it was noticed that the tuning was not in tune. I reported it to him and he said sometimes it can change. I then had another technician come out and check it and they confirmed that it was not in tune. IT WAS NOT IN TUNE. He returned for his flashlight he had forgotten and HE TESTED THE TUNING, and confirmed that it was off. HE DIDN'T HAVE THE MONEY OR SUPPLIES TO FIX IT, SO.. I agreed TO GO WITH HIM AND PAID THE $40 for the supplies he needed to fix it. The issue is that he is unprofessional and untrustworthy. I wanted the amount of the overage he charge reversed. I also felt that he took advantage of me - an 80 year old woman - to upsell me on a service that I did not understand and he never tried to explain to me or demonstrate a need for. Yet he charged my card for three services - one that was never mentioned, which totaled $324.00 over and above the amount I had authorized to be charged. He was angry when I disputed the $324 extra charge and threatened me because of it .

    Music Schools International Dallas

    Music Schools International Dallas

    5.0
    (1 review)
    $$

    Our daughter has been in the MSI Dallas program for 3 years now and she has learned so much more…read morethan we could have hoped for when we were blindly searching for how and which method would be best for her to learn piano! We feel that we are So Blessed beyond any luck even - blessed- to have found MSI program so close to us. She is a musician I can safely say now from the full spectrum music education she has been receiving. Reading music, writing music, singing music, playing piano, playing percussion, performance poise accomplishment- music flows in her through her and from her. So good for her development- mentally physically psychologically emotionally. All her life, she will easily access this avenue of expression and creativity. what a gift to give to our children! thank you MSI Dallas you ARE the best.

    From the owner: The concept of MSI courses is simple: what you hear, you sing; what you sing, you play; what you…read moreplay, you read; what you read, you write. Launched in 1997 MSI is now considered a market leader in music education for young students. We have a one of a kind curriculum based on contemporary music that is designed to provide music courses in group tuition for students from 2 years of age. In addition, classes are fun, energetic and fast paced which holds their attention span. Here at MSI we have a strong commitment to music education, a training seminar is provided to thoroughly prepare all teachers in our system. All the programs are supported by speed variable disks and have been carefully structured to give the maximum benefit to each student, developing all technical and musical components. Individual tuition can be integrated from Year 3 of the program for students wishing to cover any of the National Examination Systems.

    Caraway Strings - musicians - Updated June 2026

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