Nice guys, took my guitar in for a setup. Unfortunately, Never got to actually talk to the luthier…read moreor even got any info about my guitar or what he did. When I got it back, the intonation was still off and I'm not sure they really did anything. They also told me it would be available on Tuesday but they never called. When I called they were closed. I guess they closed early for the holidays. I left a voicemail and never got a call back. I ended up having to call them a few days later and was told it was ready. It would have been nice to get a call telling me what was done and when it was ready. TLDR: Might be a good shop but poor communication means I'll go elsewhere.

Coming in from Florence to visit my in-laws who live just down the road from this shop, I had to…read moreswing by and check them out on this trip as I have been meaning to for the last five years. Brett Morrison greeted me upon entering and gave me the tour of his cute little boutique guitar shop. I call it boutique because they have their own line of guitars and are so far removed from the heartless Guitar Center experience. They are a huge breath of fresh air in a soulless world of shopping mass produced guitars that are average at best. Their guitars are not for beginners looking for cheap $150 starter guitar kits. But if you have been playing for a few years and like me know that it's more than just a passing interest, they have some wonderful instruments. They have their own guitar line designed to their specs and after handling them I can tell you that the construction and finish on them are excellent! I found a few that really peaked my interest, and Brent spent a lot of time with me showing me different guitars and just shooting the breeze with me, without the hard sell which was much appreciated. Check this place out if you're n the neighborhood, you won't be disappointed.

Went in to look at guitars, not planning to buy right away. Tried a couple of models and got some…read morebasic advice. Might come back when I'm ready.

Fantastic customer service and great people! Helped me find exactly what I needed and even helped…read morefix my guitar tuner on the house! I'm definitely coming back here for all my guitar needs from now on

I stepped in to Norris Family Music one day with my dad. I had brought my violin along - I had…read morejust bought it, and had absolutely no idea how to set it up or, you know, get sound out of it (which is usually something you want out of a musical instrument). There was a 20-something guy working behind the counter. He informed us that his uncle would fix my violin, but he was out to lunch. Apologizing profusely, he recommended we come back in an hour or so. No big deal! My dad and I headed out to lunch ourselves and came back. Uncle Man wasn't back yet, so we browsed the store. There's not a huge selection of musical instruments, but the guy and an older woman both made friendly conversation with us, talking about music and a bunch of other things. When the man (I'm assuming he's the musical whiz) returned, he apologized for taking so long and asked me what the problem was. I told him, "I have no idea what to do with this thing." He smiled, laughed, and set to work on it, replacing the strings (I had broken one of them when trying to tune it the day before), all the while humming to himself. When he finished, he showed me a few things on it, some basics on how to get sound out of it (yes, I bought a violin with no prior knowledge of the instrument - I'm an impulse shopper). He tuned it, but my dad and I theorize that he didn't need the electric tuner to do it, that he had perfect pitch and only used the tuner to reassure us. All in all, I absolutely adore this little family-run place, and it's now where I go to do all of my musical shopping!

Jason is a great teacher !! Would recommend him to anyone wanting to learn guitar, he is very…read morepatient.

Jason is an excellent guitar instructor who's teaching method is fun and effective. I could not…read moreask for a better learning experience. Highly recommend.

I bought my harp from Minda about this time last year. Stellar service. She took the time to work…read morewith me and identify the harp for me. It's a year later, and I love it. Minda also teaches lessons, so I signed right up. Great experience. She's patient, willing to explain things to my engineering brain, and brilliant. More, when it came time to change a string, Minda gave me a lesson. She even let me change a few strings on a harp she was working on. Telling me how to do it, showing me how to do it, then letting me do it but talking me through each step. Finally, doing it on my own but with her watching. Great way of learning. I was able to go home and confidently change the string myself. Five of five stars. And an extra star because she's just so darn nice about it.

I had a great experience selling my lever harp with Minda. She was easy to communicate with, very…read moreprofessional and knowledgeable, and I felt very confident that my harp would be going to a wonderful family who will take excellent care of her. The store itself is spacious, easy to find, and felt very welcoming. I was expecting the process of selling my harp to be complicated, but Minda made it easy and stress-free.

Coming from a family with zero musical talents, I enrolled my son in Kinderbach solely based on all…read morethe research about the benefits of music for young children. A teacher myself, I knew musical exposure helped with cognitive as well as sensory motor skills, but I had no idea how much my son would gain from this interactive program. Danielle is a gifted and patient instructor who integrates a variety of methods to engage and entertain. My 5 year old graduated Kinderbach with so much more than a knowledge of how to play piano. I've seen the benefits span so much wider than I ever envisioned. This is a fantastic opportunity to invest in your child's future!

Need a good phone number and wish the hours had been updated before we made the trip outread more

I brought an instrument to repair here since they were nearby and the prices seemed reasonable…read more Their website is really helpful, because they provide a breakdown of what each type of repair costs. The staff was very friendly, knowledgeable and kept in touch. The repairs took less time and cost less than I expected - they didn't do work that wasn't necessary. Costs were explained and I left feeling confident. This is a great place for all your music-related needs.

Everyone at Willis Fine Jewelry is so friendly and helpful! I was there last week for some minor…read morerepairs and they did them right on the spot (while they cleaned my rings too) and they didn't charge me a dime! I highly recommend them! They also re-did my engagement ring and I love it!

Warning to anyone bringing their jewelry here. I trusted them to simply resize my watch and take…read moreout a few links, but they ended up cracking the glass face and ruining it.