I have been working with the Buraks for almost a decade. They have always produced quality work and…read moreprovided excellent customer service. I worked with Nicholas a few weeks ago because my cello was in dire need of repairs. I got my bridge, soundpost, and strings replaced, as well as a seam repair, for a very fair price. Nick was communicative the whole process. Edward (my cello) came back as good as new. My previous cello was made by their luthier, and it is still in excellent condition. I am very fond of that instrument. I trust Wayne Burak and Associates with my repairs, upkeep, and everything else associated with my instruments. I highly recommend them to anyone.

I was extremely impressed by my experience. It's my experience that if a violin shop doesn't ask…read morequestions about your level of playing, your preference in tone, your budget and so forth, it's not worth a visit. Burak asked all the right questions, brought violins specifically for the preferences I shared. I had his undivided attention for an hour while we went through an impressive number of violins...at least a dozen. He didn't pressure me. He gave me honesty and the freedom to pick an instrument that I enjoyed. He discounted a new case and even offered a free rehair for my bow. Amazing service. A kind man. Tremendous selection. He remembers your name; he makes sure he has your best interest in the center of the sale. I live quite some distance from their shop, but they have a very happy customer.

I went inside Guitar Center for the first time. I have driven by them many times in North…read moreArlington. I never stopped before because I do not play any instruments. We stopped by to get a gift card for Christmas. I am glad I went inside the store was fun just to look around. Guitar Center has much more than guitars. If you want a guitar, they have new or used guitars electric or acoustic. All price range and name brands. Plus, they have different rooms with drums, synthesizer, speakers, and part and accessories. Service was good store was big plenty of stuff. This is a fun store to look around maybe it will inspire you to learn to play.

We came here to return a guitar bought online and purchase a different one. The customer service…read morewas excellent, even with how busy the store was. Edwin went above and beyond to ensure we were able to play various guitar options in stock and choose the best one. We had a very good experience. Highly recommend.

I've been looking for a good instrument repair place for 3 yrs now. Mr E's is out of business by…read moreme. Brooks May is average at best. Of course, no one is as bad as Music & Arts know for charging 100% more than usual for instrument repair and who always recommend un-needed rebuilds/overhauls so they increase my bill by 10x. Forte is a breath of fresh air. The owner is a current and former band parent in Mansfield who operates out of his home. Low overhead means low prices. And because he's not a large corporation, he's not looking to get rich off me. I pay $10 per pad replacement with next day turnaround repairs. Music & Arts charges 3x as much and takes 3-4 days to repair ... or longer. If you want to talk to the person repairing your instrument - something you can never do at Music & Arts or Brook Mays - you can do it here. If you like pushy salesman, go to one of the retail outlets. If you like excellent repair from a master-trained technician at fair prices from an honest to goodness real tradesman and artisan, this is the place to go. Highly recommend Louis at Forte.

Don't go here, the music school seems legit but the repair guy is a charlatan. Says he teaches…read moremartial arts too, my kid took martial arts and they always stressed doing the right thing and being respectful. John has been paid, the bass is not fixed, that's not doing the right thing and it's not respecting your customer. I wish I had gone somewhere else, this was a horrible experience.

fantastic teachers. they really listened to my students needs and did exactly what I wanted.read more

Only been here once so far, but the whole store is awesome. Got a nice acoustic guitar for a good…read moreprice, and the employee helped me get the right stuff for the guitar.

I went to the Zakk Wylde meet and greet in September. First off, let me say that Zakk is a great…read moreguy, super sweet. What was not appreciated was the lack of clear communication and forethought on the part of Guitar Center. The registration for the meet and greet was a joke, it didn't secure you anything, was labeled a class and later we were told it was just a photo and sign appearance. Then when we got there, parking was not adequate, and we were only told after standing in line for two hours that they were going to do photos first and then form another line for signings after all the photos were taken. Oh and even though we were told he would sign personal items we were later told he would not be doing that. And they were sold out of his gear. I get that the idea was to get as many people through as fast as possible, but not cool, Guitar Center.

I have been renting my violin from here for over 7 years, and I highly recommend this place. They…read moreare very reasonably priced, incredibly helpful with repairs, and the staff are always very friendly and helpful

I started playing Viola a couple of years ago. Arlington Strings was Highly recommended by all my…read moreteachers and directors. Arlington Strings does many things for your orchestral needs. You can rent instruments, they will change your stings, bow hair, you can buy collapsible stands and much more. I highly recommend going here next time you have orchestral issues or concerns.

Bruce and his team did an amazing job! They have provided everyone with great customer service. Rob…read moreand Ria checked on us several times to see if we needed help with anything. Tim the security had a smile while directing everyone. I wasn't able to get everyone's name, but they ar were very helpful. They also provided complementary water to the people waiting in line. Also great inventory.

Recently went to Dave . Took him my s.g. for some really bad issues after extended improper…read morestorage. Let him at it and it's never played better. Cool guy . Local , independent, fair price(especially for the work he did) . I've got plenty of sick guitars that need help. And Dave is my new preferred doctor. Check this guy out!

Bill is an outstanding guitar service representative.His quality of work is amazing just amazing…read more.He explained his process on guitar repairs and yes he did just what he said .I picked up my guitar and played it and it sounded like the way my guitar should sound .Other places I know also other places wanted to charge me more and Bill services and charges is awesome .Yes he is Old dog repair but the way he treated me like I was the only customer .*

From the owner: Our specialty is guitar and bass setups and repairs. Setups follow a 13 point service on all…read moreguitars and basses. Our work is guaranteed 100%. We are a home based business. I have been playing guitar for 60

I've been a student of John's for the past 3 months and he has really helped me with my technique!…read moreI've gotten much better as a guitar player.

John helped me improve my chops and taught me to play some nice songs. When he has the time he can…read moredo some guitar repairs. Had one of the best setups ever on my Ibanez.

The staff at Houghton is patient, knowledgeable, and personable. They will go out of their way to…read moreget the right instrument in your hands. Instrument trials are easy with free shipping even on returns of new instruments. Email questions are answered quickly and intelligently. I have been playing brass instruments since 1976 and have not had a more pleasant remote purchasing experience than this. Buy with confidence from Houghton Horns!

What a wonderful experience!! I had to bring a baritone twice for 2 separate issues, and each time…read morethe experience was top notch. The staff is so friendly, the location is clean and just has an overall inviting feeling when you walk in the door. I have used 2 other stores in the past and I will never go back. Houghton Horns will always have my business. I took the baritone to another location first and was told it would be 2 weeks BEFORE it could be looked at. The quote was $300. And the employee there (Bell's) was very short with me and rude. I then went to Houghton and was told I would likely have it in a day or 2 and the cost was over half the price! And the employees are just so genuinely nice. I regret the many other visits to Bell's and Music & Arts. I promise, you will love this great company!