The only reason I give a star is because the ribs are decent. Our server was awful useless and had a poor attitude. They were busy, and could not handle the stress of being busy. We live here year-round and will find another restaurant for ribs. Overall, bad experience, never going back. Save yourself the time and money, plenty of other great in Naples. read more

We were craving ribs so we had to try this place because the name says it all. The baby backs are amazing and I like the Hot BarBQue sauce to go with it. I am being generous with the four stars because there sides were awful. I had the cole slaw. Took one bite and it tasted like it had sat out too long. The sweet potato fries would have been better if they were crispy. Then, there was the soggy Texas toast. Maybe, things are not to crisp because the elderly folks like it soft? The sides are pathetic so I feel I am stretching it with a 4 star rating. Why 4 stars? The service was good. I called in my order for my family and the order was correct and the pickup was smooth and fast. Also, it was Saturday night around 6:30 so they were semi-busy. My family also liked their food. Ribs for my husband with Baked beans and fries. He liked his food but thought the toast missed the mark. My daughter liked her kids meal of Dino nuggets, french fries, and Mac and cheese. For the finale, we split a piece of Coconut cream pie. Everyone enjoyed this. There was a lot of Whipped cream which tasted fresh. A nice coconut filling and good crust. Next time, I will get only the pie and the ribs. They can keep the rest. The pie and ribs are really good! read more

A complete failure in the catering department. The food is still good, but I'm dropping my rating because I spent more than three weeks repeatedly emailing and calling the catering manager to set up catering for a party of 20 next week. No one ever even acknowledged my messages, so my party is now being catered by Michelbob's. Dine in, take out, but don't try to get a party catered! They don't care. read more

Rib City - Riblets with BBQ Beans and MAC & Cheese. - Barbeque Near Me - Naples, Florida

Two stars simply because I enjoy the food, but cannot stand the lack of service. Any time my family orders to-go, there is an issue. They consistently mess up side orders or leave things off the entire order. Tonight a family member called to order our regular order and was told they don't have a grilled chicken sandwich. The reality is they do, and it's listed on the website and the menu. I called back and spoke with the hostess who admired shes new and didn't look at a menu, just said they didn't have it. Honestly, solid food but bad service and consistency and not worth the headache. read more

Needing a rib fix, I decided to check out Rib City with takeout. My meal was ready when I arrived. The ribs and coleslaw were delicious. Services was decent. I'll do takeout again. read more

WOW!!! Best ribs in FL for sure!!!! First time here and EVERYTHING WAS GOOD... Tuesday night and we had to wait around 20 min for a table but it was worth the wait because everything we tried was delicious. Full wrack, coleslaw, Mac n' cheese, brisket, aaaand the coconut cream pie to end the night! We are always visiting Naples from Miami and for my husband and I this will be a restaurant to come back every time we are here :) read more

Rib City - Coconut cream pie - Barbeque Near Me - Naples, Florida

I love Rib City's BBQ. Before my GF change in eating; I ate whatever I wanted from the fried okra, loaded fries, BBQ etc before I knew I had a gluten allergy. And it's all good. Love the ranch dressing. But now because I am GF I don't eat anything fried here; ask your server if the sauce is GF. I usually get the grilled chicken salad with ranch dressing (they will put garlic toast on the plate if you forget to tell them not to). It's all good :) read more

Walked in hostess was sweeping. 2 mins before she looked up. asked how many then went back to sweeping. Waited 5 mins she chitchat with others. Then came back to say another 5-10 mins before sitting. The table she sat us in was empty for the 15 mins we were waiting. Waited 10 for server to come to table. Didn't check back for refills on a regular basis Food came fries cold. Chicken cold. Ordered fully loaded potato. Cold and not loaded. Ribs too dry. Dissatisfied overall. read more

Great food, good prices for the amount of food they give and the service was great. Now we went between lunch and dinner as we are down here on vacation / softball spring games. read more

Came out to Rib City Saturday night with some family in town, and we were a large group of 10+ people. We actually called ahead to make sure we could get a reservation in and was surprised when they told us head on over. The staff that works here is friendly, and they do an excellent job of delivering awesome service. John took care of us, and handled all our orders like a pro! If you like BBQ food, this spot provides a lot of entrees and different sides you can add/mix/etc. Myself I decided to go with the pick two combo and did a half rack ribs and 1/4 pulled pork which comes with two sides. I selected the beans, and loaded baked potato (bacon + cheese). When in Rib City... you gotta try the ribs right? So what's the verdict? The ribs are extremely tasty and done just right especially with the variety of sauces that are provided at your table. Make sure to try each of the sauces out... there's a mustard bbq one, original kind of flavor one, and a spicy one too. The ribs are a bit skinny here... not a whole lot of meat on them that's my only complaint, but they're solid delicious ribs. The beans are surprisingly really tasty too. The pulled pork stole the show for me though... whatever seasoning they put on it... it is so tasty and the best part is that it even has a bit of a spicy kick to it! Honestly... it's genius! If you don't try the ribs... try the pulled pork at least! It's worth it to make the trip here just for that! Overall I was pretty satisfied with my loaded plate and awesome service. I would definitely come back and try another combo out when I'm back in Naples. Also if you enjoy drinking lemonade, they make a really good sweet lemonade here too! read more

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Best ribs ever!!!!l Brandy is by far the best waitress we have met. The food is always hot and tasty This location is the best read more

First, I have to say that I rarely go out of my way to post a bad review. our service was so bad tonight, that I have to say something. I placed an online order at about 5 o'clock. I ordered a kids chicken nugget dinner with chocolate milk, a chicken and pork combo, and a baked potato. while I was driving there Rib City called to tell me that they were out of the kids nuggets so we decided on grilled cheese. I waited for half an hour at curbside. When my food came I was told they were out of chocolate for the milk. I asked the server to double check and make SURE my baked potato was in the order and he went back inside and asked the hostess; who packed the order and she assured him, who then assured me. I get all the way home and NO BAKED POTATO. I called in my way back and was told by the manager that they were OUT of baked potato's. So, they were out of chicken nuggets, chocolate for the chocolate milk and baked potatoes. The manager told me to come back and she would give me some desserts. I asked her "what do you have" and she said key lime pie and Chocolate Mania. I told her I would take one of each and be there in 5 minutes. I get there and there are two key lime pies because they we out of the chocolate dessert. I asked the server that waited on me how ; on a Saturday evening were they out of everything and he said "sorry but we run out of things really quick" The service and communication at this location is horrible. Not only did I wait forever, but they were out of half of what I ordered. Not only that, but do your job. read more

We ordered the Baby Dbl. Pack and the Chicken Tender Pack for the 4th. RAVE RAVE RAVE!!! Our friends and family ate and ate and everyone loved everything. The perfectly smoked ribs, the pulled pork, the buffalo chicken tenders... even the spicy ranch was raved about. We will suggest this place to everyone we know. Great job you guys! read more

My family and I are on vacation from Tennessee, and we were told that Rib City has fantastic BBQ. Boy were they right. Coming from a place that can do BBQ I was very impressed. We ate the platter for two, and it was enough food for two people and more. The ribs were fall off the bone, the pork was juicy and had an amazing smokey flavor. The chicken was cooked perfectly. My favorite was the macaroni and cheese, that stuff was on point. The selection of sauces made sure everyone had something to use. The service was great. Of all of the places we ate, Rib City was at the top. I never thought I would get good BBQ in Naples, FL. We liked it so much we took a menu back to the condo for other families to see. I would definitely go back again and again. read more

I try to hit this place every time I'm down from Chicago. The baby backs are really good but the spare ribs rock!! Excellent sauce n flavor- average price. Great service read more

Old fashioned southern style BBQ! Nothing fancy, casual environment but they are sure to keep you coming for more! The staff is friendly and they will give you great tips from the menu. Babyback ribs fall off the bone with varieties of sweet to sour sauces. My ultimate fav. is sweet! I highly reccomend this place for all you BBQ fans, I can honestly say the prices are fair, the lunch menu is remarkable and I always catch myself coming back! read more

We picked up dinner here tonight (2 full rack dinner...yummy) on our way home from Naples. Our usual Estero Rib City is closed so this is our back up. The food was finger licking delicious, as usual, however they seemed disorganized & have more business than they could handle in a reasonable amount of time. Might I suggest it is time to reopen the Estero location? The drive is longer and then to have a such a wait standing outside will make me rethink my Sunday dinner choice. read more

I've eaten St. Louis style ribs all over the United States. This rib city in Naples Florida has the best ribs I've ever eaten The St. Louis style ribs are excellent and the baby backs are good too. I prefer the St. Louis style ribs but that's just a personal preference. This rib city also has the best baked beans anywhere I've eaten. The waitstaff is very nice here as well. read more

Love. Love their Wednesday beer deals. Great for a big group and to STAY CHEAP in $$$$$$$$$ Naples restaurant scene

This is the original Rib City restaurant that started the chain. Used to be great but never was very clean. Now it's gone from not very clean to filthy. We have mentioned this to the owner two or three times via emails and they have replied that they were replacing the carpet soon. I just went there again to give it a try and it's dirtier than ever! The carpet is so filthy it's almost black now and it started out as tan as you can see from my pictures. The place also smells from the filthy carpet. I can't imagine how dirty the kitchen is if the carpet is this filthy! Now for the food. The Texas toast came out burnt and looked like it was covered with some kind of oil has the cook this bread right on the dirty grill. I think they squirt oil on the grill and cook it in that as that is what it looks like. I ordered a rack and a half of ribs and a half portion was totally dried up and tough to cut even with a knife. The full rack was better. It's basically hit or miss with the ribs. The waitress was extremely friendly and did a nice job. I would tell anyone that is bothered by eating in a dirty restaurant to try Michelbob's on the south side of town by the airport as it is the exact opposite, extremely clean. That was the original replace that started selling baby back ribs in Naples and became famous. The owner of rib city started there so it tastes the same as it's all the same recipes I imagine. read more

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We had the baby back ribs and beef brisket. The ribs were over cooked. Very little fat so therefore were a bit dry. They were warm but not hot. The beef brisket was much better. Served hot and juicy. Don't order string beans they were over cooked and come from a can. read more

I am leaving this review for the sole reason that i've never eaten there. therefore i cannot judge their food

I feel guilty giving this a 3 - maybe its' a 3.5 or a 2.5. Here's the deal - we ate at the Ft Meyers location for dinner. It was packed. But service was great, every effort was made to keep the place clean, and although busy, it was more of a 'people enjoying their meals' loud than a 'this is ruining my dinner' loud. Fast forward a week. Drove by the Naples location on Sunday around 1pm. Didn't seem packed (should've been a clue) so we went in. Mistake. We were greeted pleasantly and seated immediately. In a booth 3 feet down from the restrooms, by the waitress station, and directly across from the 'cleaning hallway'. You know, mops, brooms, buckets etc. Appetizing. Our waitress was 'busy' so someone else took (and brought) our drink order, which was excellent service. We both got 2/3 rack of ribs., mine with fried shrimp. When they brought them out, hubs had 1/4 if a rack. Mine was at least twice the size of his! The waitress agreed and said she would get him additional ribs. Which came out after the table was cleared! So an excellent try by the waitress, but once again the kitchen let her down! And the noise! There were 2 8 person groups in the room, and the guy behind us spoke so loudly we could hear every word. In fact, you could hear the conversation of each person if you tried. Its' definitely the acoustics of the room, and needs to be addressed. Loud customers are not the responsibility of the restaurant. Muting their loudness IS. The mops, buckets, and sweepers evidently only got one outing a day, because the floor was dirty and messy. Yuck. The food was good but the ambiance was horrible. Maybe another day would be better, but not sure we would return to this location - just too iffy. read more

If the greasy baskets and slippery service aren't enough to put you in a sullen mood, take a look at Rib City's marquis out there on US41. Hopefully this is just an unintended, Big Time customer put-down; "We cater hot dogs to whole hogs." read more

Rib City - Barbeque Near Me - Naples, Florida

The food was decent, some things were good. The service was poor, the waiter was nice but completely clueless. I don't think that will get better. All in all the food was ok we wouldn't go back. read more

Best Rib City in the state hands down. I live four hours away from this location, but my grandma lives right around the corner. Every time we visit her, this Rib City is a must. The server Olivia is amazing. She always makes us laugh, and she's always on top of things...filling drinks, checking on us, extra napkins etc. Love their burgers, they are honestly the best I've had. No other restaurant can compare. I've eaten here maybe 4-5 times and never had a bad meal. read more

I ate here last night, with fairly high hopes for a regular BBQ joint. The only good things about it were the baked beans, the sauces, And the service was great. Wait- best coconut cream pie! I got sliced beef- which came at room temp And I had a brief thought of salmonella (sp), But I am a cook, and I serve at room temp- It was just fine, flavor wise, but it was served on Texas toast- which I do not care for at all- but a lot if people love that- so, fine. My dining partner had the ribs and liked them- they looked dry to me. The one star is because I was VIOLENTLY ILL from 2-3:30 am. I had brought home the other half of the meal, but will toss it. I wanted to like the place- but I don't We are foodies age 45, 55. read more

Relaxing Ribs! Came here 30 years ago; now celebrating their 30th! Split Rack of BBQ Ribs, with choice of several side dishes, house wine, pecan pie. Friendliest service! Will be back in 30 days... read more

If your looking for a casual BBQ rib joint this is your place. Pretty solid fare here for a reasonable price. Baby backs are delicious as well as the St. Louis. Delicious crispy onion rings and fresh homemade coconut cream pie to boot! They could work harder on their cleanliness rating but the service is very good. Friendly kind and attentive, especially Patty! The most cheerful upbeat waitress I have ever had. If I was an undercover boss I would make sure this lady got a promotion and had something really nice done for her that might change her life. Kudos to you Patty for your hard work and enthusiastic representation of Rib City! I would go back. read more

Ribs were very tender and tasty. Also enjoyed the onion rings (big enough to share for the table) and the Cole slaw. Mac n cheese, however, was cold, salty and soupy. Service was fine, short wait on a Saturday night and our waitress was very attentive. read more

We eat here a lot and the food is normally what you could expect from a chain bbq place. The staff leaves something to be desired though. When we entered there were empty tables everywhere, that were set with clean rolled silverware. Upon walking in and standing there for a few minutes with staff just walking by us one of them said it will be a 5 minute wait so my husband asked if she was joking to where the manager rudely said it will be a short 5 minute wait. When we were seated our waited came over pretty quick and took our order. He brought our drinks and we took the lid off our daughters water to put her lemon in for her and it was filled with chunks of floating mold, we then both checked our drinks and it was the same. My husband has restaurant experience and said it was probably the ice so we requested new drinks with no ice and they came out with no chunks. Food was fine no complaints, but we were pretty grossed out by the moldy ice that we nearly left before eating. Makes you wonder how clean the rest of the kitchen is. My husband notified the manager on duty who said her name was Reanne and she was very rude and sarcastically said thanks for bringing that to my attention as we were leaving. read more

Rib City - Barbeque Near Me - Naples, Florida

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Really not that good. I will not go back! Everyone likes their ribs a different way, I just like good quality.....these are not. The ribs felt really generic, if there is such a thing as generic ribs. The ribs were small and didn't have much meat on them at all. The bbq sauce was a bit burned in certain areas, but just seamed to lack good flavor. Famous Dave's is much better.....even the ribs from Costco are better. read more

Best commercial rib joint in Naples, hands down. If you like the spicy in life, get the BBQ sauce from the kitchen! read more

Rib City - Extra crispy fries are ALWAYS done properly! - Barbeque Near Me - Naples, Florida

Update for new season (2019). There are two Rib City's in this immediate vicinity and my wife and I frequent both. This one is our favorite (perhaps it is better or, perhaps, it is because this was our original Rib City many (many) years ago. If you like baby-back ribs and have not tried Rib City you are missing out on something very good. It does get very busy quickly so get there before 5 (4 is better) if you can. read more

Great food and service. Excellent homemade BBQ sauces. (Sweet is the best!) The chicken was great as were the sides. A nice cold beer and a waitress with a smile. I love rib city. read more

I always have to get my family t-shirts. So a stop is essential. I went Nov 4th, 2015 I always get the ribs and I love them This time I got a pulled pork sandwich. My friend got the sliced pork sandwich. She does not like hot food. We get our sandwiches which are without BBQ sauce. We put the sweet BBQ sauce on our sandwiches. I am eating my sandwich and staring at her because we put the same sauces on our sandwiches. Mine is burning spicy. It wasn't bad but I expected her to complain. Finally I cant stand it anymore and say "Isn't your sandwich spicy?" She said no I ask the waitress It seems the pulled pork sandwich has red pepper put into the meat after it is cooked. It is the same on the kids menu. Unless your child likes spicy, please don't order it read more

There is noting really fancy about this place. The wait staff is good. The BBQ is just decent. About on par with Michelbob's. Their Baby Back Ribs are much better than their St. Louis style. The pulled pork and brisket are served without sauce added. If your just looking to get baby back ribs I think your better off going to Longhorn or even Chili's who both do a better job in my book for about the same coin. read more

Rib City - Barbeque Near Me - Naples, Florida

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Lunch Carry Out. I got the spicy chicken sandwich. The bread is soggy, the side included is in a condiment cup (very small). HOWEVER, the sandwhich is decent and the honey mustard is good. read more

Order rack of ribs for Super Bowl! Got home w greasy, tasteless 1/2 rack of pitiful fare.

I've never had a bad meal here. The staff has always been friendly and welcoming and the food always comes out perfect! I've only ever gotten the pulled pork sandwich, so I can't say much about the other menu items. read more