Called BB to look at some suspicious bug activity, John came out and explained everything very…read morethoroughly to me. Could easily have roped me into some work but was super honest about it; said he'd love to take my money but there was really no need. My top priority in any kind of hired service is competence, but honesty is a very close second. Highly recommend these guys!

I hired this company in 2024 to remove bats from my attic, and despite multiple visits and…read moresignificant cost, the problem has never been resolved. We continue to have bats in the attic, and recently one entered our living space. As a result, my son and I had to undergo rabies vaccinations, leading to thousands of dollars in medical expenses and a very stressful experience. Now, after all of this, the company is claiming my warranty is void because I had a new roof installed and did not notify them immediately. I understand if this was their first visit and I had forgotten to tell them but this has been an ongoing issue and it feels like an excuse to avoid taking responsibility. I hired this company to eliminate a serious health and safety issue, but they have failed to do so. The service has been ineffective, and I cannot recommend this company.

Can not give this company a high enough rating!! We had a minor mouse problem on our home and Encon…read morewas recommended by a friend who had them deal with a large mouse problem at their home. I was not familiar with the company, but spent some time on the phone with one of the technicians, Rob, who gave me all the details about the services, plans & pricing on his off time! After speaking with Rob, I called the Encon office on a Wednesday and was able to schedule a visit for two days away on Friday. Rob came right on schedule and went through the entire house, checking for signs of mice, sealing up small openings that could be causing the problems and explained everything as he was doing it. Rob placed multiple bait stations in areas he suggested as an expert including some small spaces, behind appliances, the laundry room, basement, crawl space & garage. Even tho it was his first visit he did a quick spraying for bugs in the basement and walked the permittee of the house using steel wool and spray foam to seal up any open spots he saw that could be contributing to the problem. The plan I chose was the one year which was so reasonably priced I'm not sure how Encon makes any money. It includes today's visit, plus 2 more scheduled visits, PLUS as many other visits we need to deal with the mice and any other pests we encounter over the next here including pretty much ever bug imaginable (except bedbugs, mosquitos, ticks & termites which they do treat for additional fees). Thank you Rob and thank you Encon for making more than the best out of a bad situation!!!

They've very good at what they do. Tried getting rid of carpenter ants myself but didn't work very…read morewell. Had encon come by to take a look. After one exterior treatment, all the ants were gone. They have a one year warranty and charged 225$. Reasonable price compared to other companies that were charging $300+. I would use them again.

Quick knowledge response. Discovered the real problem in 5 minutes…read more We have recommended him to our neighbors with the same issues.

We contacted NE pest Control in October we were having a mouse issue in our basement . He was quick…read moreto respond came in a day , we signed a 1 year contract paid in full , he laid traps and said he would return in a few weeks to to check the traps . We had to call him mid November apparently he was ill .....hospitalized but we were never called informed by office. He finally came by and laid different traps stated he would be back in a week . We have been trying to call , email since December 1st with no call back or email response . As stated above we paid in full and he has blown us off ......unacceptable !!! DO NOT SIGN WITH THIS COMPANY !! I have contacted the BBB and will do whatever possible to get a refund he breached his contract .

Kyle came on time, explained what was being done and why. Told us what to look for if a followup is…read moreneeded And if there are any issues.

Matt was very personable and very respectful Matt was on time.. PLEASE tell Matt How Pleased we…read morewere, thank you so very much Paul and Deborah Zuzick...

I have had Fox for about 3 years now and I have not experienced any problems with them at all I…read morehave not had any problems with any kind of bugs ants etc in my home I've called in between treatments for hive removals and they came right out and took care of it 2 summers ago I got the tick spray and after a couple of treatments their was a tick on my dog 2 separate times I called them and they let me cancel that part of my service with no problems at all this year they have new non toxic treatment for ticks fleas and mosquitoes so I signed up for it I am going to give it at least 2 treatments and see how it goes I'm sure if my dogs have anything again they will not give me a problem canceling They have always shot me a text or called a few times before coming out and I've also called to reschedule if it's raining and they have never given me any problems I am a very very picky person I don't know why they have so many negative reviews So I figured I would share my experience with them.

I was looking for just a one time visit to remove a hive of bees that was in a shrub by my front…read moresteps. We needed it removed right away because months earlier we had hired a handy man to put in new vinyl hand rails and we didn't notice the bees until just week or so before they were scheduled to come out and I had started trimming the shrub. The salesman was pushing me into a contract, basically let me believe it would be cheaper to get the contract plan then cancel it later if I wanted to. The problem is, he didn't mention the two hundred change cancellation fee. Keeping the two year contract would have cost me $70 a month. I didn't have much time to shop around and needed it done quickly, so my bad for not reading the fine print. READ the fine print. Anyway when I called the customer service line, they were unsympathetic and basically left me feeling like, sorry chump. My point was the representitive could have easily mentioned that when I told him I intended to cancel after the initial visit. The budget for my steps was costing me enough and I was looking for the best price. Be wary of this company, they are shady and apparently don't care about customer service or their reputation over the dollar. Which by the way their prices in general are rediculous unless money is no concern for you.

Cameron came out on an emergency call for a mouse issue and provided exceptional service. He took…read morethe time to thoroughly inspect our home, located and removed five dead mice, rebaited the traps, and inspected the exterior, where he found two holes that appear to be possible entry points. He was incredibly thorough, knowledgeable, and professional and did not rush the visit at all. We were so impressed with his service that we would love to have Cameron as our regular technician going forward. He is an asset to Guardian Pest Control!

We hired Guardian to treat our brand-new apartment for ants. Unfortunately, the technician used…read moreequipment that had not been properly cleaned, causing the spray to leave drip lines and stains all over our freshly painted walls, the floor, doors and cabinetry. To their credit, they returned and attempted to clean the damage, but they were unable to remove the stains. They acknowledged that the damage was their responsibility and agreed to pay for the apartment to be repainted. Months later, despite repeated follow-up, we have still not been compensated. It's incredibly disappointing that a company would admit fault, promise to make things right, and then fail to follow through. Accidents happen, and I understand that. What matters is how a company responds. Unfortunately, Guardian's customer service after the damage occurred has been far more frustrating than the original mistake. I cannot recommend a company that does not stand behind its commitments.

I have never had better service than with Griggs and Browne. Not only did they cut my termite…read moretreatment cost in half from what I was paying with another company, the also have stopped our mouse/rat problem and have taken care of wasp ground nests for us. They are friendly, reliable, quick, and efficient. I would never go anywhere else. Melanie and Keith are fabulous!

Professional, polite and efficient! Friendly service, excellent communication. I'm from out of…read moretown, and I'm glad to have them there.

I called our API after having swarmers entering my mud room earlier this summer. They were quick to…read morecome out and address the problem. When I realized I was still having some remaining swarmers after our initial treatment, I reached out to API & they were happy to come back out and treat the area again. I am happy to say the issue is fully resolved now with no activity since may/june. Would 100% recommend this company for your pest needs.

Amazing service! I called and he said he was between jobs so could swing by in 45 minutes. He…read moreshowed up, checked out the issue (paper wasps that were building homes in my deck railing), and treated the situation right then! I went from calling someone to being wasp-free within an hour!! The service was affordable and I really appreciated how quickly he did the service, was professional, and informative! He guaranteed the spray for 90 days, so if there are any issues within that time frame, he will come out and respray for free. Great find on Yelp! Thanks!!

I called Terminix for mice in the basement. A tech came to my house, put some sticky pads down in…read morethe basement and $1300 later the mice situation seemed to be gone. Some time later I received an email stating that a tech had been out to my home for an inspection and everything was okay, no mice were found. No notice from Terminix that he was coming. This happened twice. First of all my gate in the yard was locked so there was no way he could have gotten into the yard. Secondly, I'm not concerned with mice outside. It's mice that are inside that I am concerned about. Why tell me he did an inspection when he didn't? I foolishly though a supervisor would call me to discuss what had happened. No one ever did.

Someone came out to my home this past Tuesday to spray for springtail mites. I came home yesterday…read moreand they were back and just as bad as they were before we had them spray. I have called two days in a row for this issue as I have small children and pets and want this taken care of. The exterminator has not returned my calls and the soonest they could get me on the schedule was next week! Unacceptable.

We had an issue with bees on our front porch. Called on a Saturday morning and Anthony came out…read moreimmediately for a free consult and then did the treatment the same day. Came with a 30 day guarantee. Very happy with the service.

What an amazing locally owned business!! I called today (Saturday) and explained my invasive ant…read moreissue to the lady who answered the phone. We also had guests at our home so it was important to me to resolve the issue quickly. The owner/technician Anthony called me back in 15 mins and said he could be at our house in a 1/2 hour. He got there, inspected the house, told me what was going on and told me what he was going to do to resolve the issue. He thoroughly explained what to expect over the next 24 hours and said his work was warrantied. My expectations were exceeded!!!