Kelly, She is personable and professional artist with her artwork on my nails. I do not write many reviews, but when I see a business with incorrect stars, and superior customer service, I feel the need to share with others that the place is legitimately 5 stars.. gorgeous interior, friendly staff check in, clean, and offer complimentary drinks. read more

Rex Nails & Lashes Vancouver - Nails - Nail Salons Near Me - Vancouver, Washington

Rude and weird experience: I went in for my appointment and immediately got a not-so-nice vibe from my nail tech. I was finishing up a phone call when I walked in (not being loud at all, and quickly ended the call a minute or two after I came in), but as I sat down I got a rude look from my nail tech. I apologized immediately that I was on the phone, and it seemed to be fine after that...or so I thought. First note, it seemed pretty dirty. There was debris on the table from previous clients and no sanitation of tools being used. I was getting gel x, which I've gotten many times before. She was giving me the wrong size (too narrow) and I asked her if she could recheck the size on one of them. She said I was wrong and that this is the right size. I didn't want to argue so I let her do that. I was asked if I had a nail file halfway through the service. I thought that was strange, but I said I have some at home. She then asked if I wanted to buy one and I said I was alright because I already had one at home thinking she was meaning to take home with me, but nope. Apparently they charge customers for a nail file. She kept asking and I was very confused, so I ended up saying "I've never had to buy a nail file at a nail salon before" trying to clarify. She then gave attitude, rolled her eyes, and came back with one. We then got to the color. I picked a dark color, but after two coats it was still see-through. I opted for a third and it was still see-through. I pointed that out and she said it is bc we use the clear tips for gel-x so it will be see-through. I've had clear tips for gel-x before and have never ever had this problem, especially with a dark color. She said I could pick a different color and she placed the book on top of my hands (again with attitude). I pointed to an even darker color asking if that would be see-through too. Which she replied, "I don't know, they look different on different things". I just opted for a 4th coat hoping that maybe that would work; it didn't...they're still transparent, but I wanted to get out of there so I didn't complain. At the end, I was paying and asking for the name of who I was working with in case I had a friend who wanted to come by. She refused to give me her name and said "we don't have name tags"...even though you don't have name tags, you still have a name. I think she knew she was having attitude all night so she didn't want to be held accountable for it. After I got home, I went to check the reviews and can tell that they pad their reviews and make excuses for the lower ratings. I checked both yelp and Google. Google has significantly higher reviews (where I assume they pad their reviews) while yelp is in the 3 stars average. I was reading through lots and lots of reviews, especially the ones with replies from the company. Seems like all they do is make excuses and/or blame the customer and use "personal anecdotes" from their workers or "data" that has no credible source. I generally don't leave negative reviews, but this place warranted it. The only reason I gave it a two over a one was because one of the other nail techs seemed nice and she was their only saving grace. read more

We love the service at Rex nails. The staff and owners are very attentive, friendly and fantastically skilled at their craft.

I called ahead of time to make sure they are able to do dip nails, specifically dip ombré. Weeks ago I'd had my nails done in Seattle dip ombré clear to black for Halloween and dip is pretty much the only thing that stays on my nails well. When I called they asked me if I could come now. I was able to get there quickly and I was greeted by a nice woman named Tiffany who sat me at someone else's station next to her. It was evident my nail tech didn't have a good grasp on English. I tried explaining what I wanted and showed my inspo photo. All I wanted was the same thing I had but clear to white instead of clear to black. I showed her a photo and she got to buffing off my top coat at placing my hands in bowls of acetone. It started pretty normal, looked like a simple dip powder base. That's when things started going downhill. She got out a color that looked white and started dipping my nails in white fully for a couple coats. Then she pulled out an eyeshadow palette and asked which color...I'd never seen eyeshadow be used for these purposes and instead of a nice fluffy brush she was prepping a tightly packed makeup brush. I started to panic when she started dipping the brush into a whiteish shadow and dabbing it on the nails, when that didn't seem to make a difference she we went to grab a sponge and nail polish, she started sponging nail polish on with a tiny sponge (not making a difference) at that point I looked to Tiffany who was working on a girls nails next to me and told her I believe something had been lost in translation. I showed her my inspo photo and the way my nails looked and what was currently happening. She talked to her and said the girl was going to fix it. Unfortunately the girl then started dabbing her brush in a yellowy brown color and dabbing it at the top of my nails (cuticle down) at that point she showed me how she had fixed it and I had to say no. I felt bad but it was bad looking. Again I interrupted Tiffany (sorry Tiffany) and showed her my inspo photo and my nails. I explained I had just wanted clear to white, I'd had that exact thing in a different color on the nails they just removed and I knew it could be done, I've had ombré dip many times before. They talked back and forth in what I can only assume is their native language and then the woman doing my nails started trying to claim what I wanted wasn't possible with dip and only with acrylics. It really frustrated me because she was gaslighting me instead of admitting something had gone wrong, she didn't have the experience and that she couldn't fix it. I got the nerve to say no to her and explained AGAIN what I'd asked for and pulled up more photos trying to make sure I was understood through Tiffany. At that point Tiffany switched with her and tried to fix it. In the end it was better but nothing like I'd asked for. Instead of a nice clear to white ombré nails I had a color sprinkled at the top that looks yellowy brown and the white just looks odd too. I'm really bummed I spent the money and time on it, I appreciate Tiffany attempting to fix my nails technician's mistakes.... they gave me $5 off, it was late and they were going to close. I feel they should have offered for me to come back and have them redone. I got home and had little cuts all over my fingers from aggressive buffing and cuticle scissors. It's an odd experience as well because there would be women there who seemed like supervisors who would come and hover for quite awhile watching the technicians work (more than one). Also something I found quite odd/inconvenient was I was asked if I'd brought my own nail file and buffer. I have never been asked to bring these things, I've never been asked for that at any nail salon and I've visited nail salons across the US and in Europe. As I was leaving I was handed a snack sized ziplock bag with the nail file and buffer they used on me and asked me to bring it back next time to avoid having to pay for it again . As far as anything else it's in a strip mall, the interior looks somewhat rundown and seriously needs a new coat of paint, something lighter would probably brighten the place up and make it appear more modern. read more

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They lie and they treat customers poorly. No professionalism at all. I gave them multiple chances and the response the owner left me is unbelievable! The owner never said that someone else would use the chemicals. The owner Ashley said she couldn't because she is pregnant and never mentioned she would do the rest. She lied and never stepped in when her nail tech Tiffany was being very rude to me. They do not care about the customer being unhappy and I gave them three chances. The male nail tech was talking about the original nail techs work on my nails while he was supposed to be fixing mine. If the pregnant woman cannot be around the chemicals then she shouldn't be doing nails period. I'm forever traumatized by this experience as I've gotten my nails done for over half my life and have never been treated this way! SAVE YOUR MONEY GO ANY WHERE ELSE. read more

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We enjoy coming to Rex nails. Tiffani & Kelly are great nail technicians! Appointments are easy to make online and they are always quick to respond. read more

Had a great first experience here and can't wait to return! I've had bad luck with gel and acrylic so went in knowing I wanted to keep my real nails intact with regular polish but I still wanted nail art. They were so great about not pushing gel on me and were able to give me the nail design I was looking for. They will definitely be my go to spot read more

Rex Nails & Lashes Vancouver - Nail Salons Near Me - Vancouver, Washington

Lots of pressure to give a good Google review. Specific requests were not heeded. Nice people but they had small children who kept wanting to show me stuff and I just wanted some "me" time. read more

They will ask you to check in with your phone number on an iPad. Don't do it! They gave my information to spam accounts and I started getting multiple random texts shortly after. Bummer because my nails turned out great. But selling information is not chill. read more

Tracy did my manicure and pedicure today and she was AWESOME! very patient, gentle and thorough! I would highly recommend her and this salon to anyone! Jan Perkins read more

Went here for a birthday pedicure and the service was not friendly at all. The lady was arguing me with the kids manicure price $15- to $25 I told her the sign says 12 years and younger. She said that sign isn't valid anymore... read more

I was able to get an appointment for my eye brow wax with ease online. I showed up 5 minutes early and Kelly took me right back. She was very friendly and did a great job with my wax. I will definitely be back! read more

Kelly and Tracie were amazing! I got my acrylic nails done and they turned out fantastic, just how I wanted. They look so good I just love them. My mom got a pedicure and is left satisfied. I was offered to do an eyebrow wax and it came out great and for a cheap price too! As well as a discount for paying in cash. The service was great as always and my mom was offered a free mimosa which she enjoyed. Everyone was so kind and welcoming. read more

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I came in with my best friend after she had a good experience with them the first time. I requested to get a fill, pink french tips. simple, right? No. They sat me down at #8 with the only guy working whilst all the women went and helped do my friends nails.. Now i'm not one to judge but holy cow. I'm not the pickiest person, but cmon.. When we were done my nails were lumpy, uneven, i had nicks or burns on EVERY finger. He would start the speed off with the drill calmly then after a nail or two he'd get impatient and turn the speed WAY too high. Even i knew it. He knew it was burning my finger because he'd squeeze it and smile at me. I'm not a confrontational person so even though i was in pain and i kept pulling my hand back hoping he'd stop, he didn't. The french tips were messy, uneven, thick and he barely spoke a word to me about it. I'm very very disappointed. There was a young girl who was pretty sweet and offered me a water so her services were fine. They did not care about the quality though, clearly. It has been exactly 7 days and the paint is already coming off as well as the acrylic is lifting from my nail.. we paid $120 in total, OH and they charged us $4 for the file THEY used on us. Absolutely ridiculous. I definitely do not recommend. read more

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Very sweet staff, Tracy was very helpful and removed my moms ingrown nails. Loved the outcome of the nails!

I always get exactly what I asked for. They're the best at nail art. I've been going to Rex Nails for years now and I couldn't imagine going anywhere else. read more

My normal salon is closed on Sundays, so I went here to get my eyebrows done for New Year's Eve. I look really funny with small eyebrows, they just don't work with my face shape. So I asked her to literally just take off what was around the eyebrows just clean up the outsides of it. She took half of my eyebrows off... I look like a weirdo right now and I'm so upset. I never leave reviews, but this really upset me and I'm crying right now. If you don't want tiny lines for eyebrows, don't go here. read more

Rex Nails & Lashes Vancouver - Nail Salons Near Me - Vancouver, Washington

I moved to the area at the beginning of 2023 and found this nail salon on instagram. I have been in 3 times and have LOVED every set theyve done! I usually want intricate complex designs and they have pulled them off no issue every time! I attached the most recent set they just did cause it is perfection! read more

Rex Nails & Lashes Vancouver - Nail Salons Near Me - Vancouver, Washington

Just got a fill. I had a pedicure the last time. Very clean and they did a wonderful job with both. They offer you a drink including white or red wine which is a plus. I used to go to a place that had it but never offered it. (awkward to ask) They gave me clean files which all p[laces should be doing, but sadly do not! Very professional and kind! Taking a Hawaiian trip soon so I will be back in a couple of weeks. Really happy with everything. 5 stars! read more

I have never been more satisfied with a Salon than I am with a Rex Nails in Spa Vancouver. I always feel like I am taken care of every time I walk through the doors. It is so nice to walk in and have everyone know your name and say hello. Rossy does an amazing job every time. read more

Rex Nails & Lashes Vancouver - New set by Rossy! - Nail Salons Near Me - Vancouver, Washington

Amazing chrome nails done here in any color! I will always come here for a full set. They're amazing and so nice! Never a wait and they offer white or red wine ! read more

Rex Nails & Lashes Vancouver - Chrome coffin nails - Nail Salons Near Me - Vancouver, Washington

I had a fantastic experience at Rex Nails today...highly recommend! Ashley did my acrylic fill/ nail art, and Tracy did my pedicure. The end result was fantastic for both, and considering the super cool and intricate nail art, they were incredibly fast (two hours total). They were also very sweet and attentive. Big fan, will definitely return. read more

Rex Nails & Lashes Vancouver - Nails - Nail Salons Near Me - Vancouver, Washington

I'm not one to get my nails done but I will absolutely be coming back, the staff is so kind and incredibly talented with nail designs! They had the best customer service and me and my sister got exactly what we wanted not to mention they are kid friendly and allowed me to pause and feed my baby. Couldn't have asked for a better experience. 10/10 recommend read more

Rex Nails & Lashes Vancouver - Nails - Nail Salons Near Me - Vancouver, Washington

First time visit to Rex Nails & Spa Had great service, very friendly just make appt online easy. my nails were done just how I asked for them to be. Tracy listened to everything I asked for I got exactly what I wanted. read more

My husband I had pedicures with Tram and Tracy. They were both wonderful and they are both very good at what they do. Both were very friendly and skilled. And the salon was clean and inviting. We're going to be regulars. Thank you so much, Tracy and Tram! read more

I was hoping for a better experience after reading other reviews. I took my 4 daughters and 3 grandkids here to get our nails done for my youngest daughter's wedding, Unfortunately my grandkids and one daughter were spoken to rudely more than once with no reason; the employees also put shellac on the grandkids fingers and toes after I told them I only wanted them to have regular polish. All three of the grandkids nails, my nails, and one daughters nails all chipped the next day but we were already out of town for the wedding so we couldn't get them fixed. We spent $600 with hopes of a great experience. Unfortunately we will not be back and I would not recommend this place either. read more

I had a pedicure and nail dip. The pedicure was fine but the nail appointment was less than satisfactory. The noise level in the salon is ridiculous, All the attendants were chattering away loudly in Vietnamese and laughing loudly as well, My Nail attendant was not congenial and his English was poor d so o communicating what I wanted was difficult, Hr wore no mask and there was nail debris all over the treatment desk. I wished to pay in cash and he was offended that I wanted change. Then irritated when I asked him yo break a $20. SSI I could leave a tip, I won't be returning to this salon. They need to improve their professional appearance and practices. read more