Incredible excellent prompt service. There was no pressure to upsell more services…read more I'll be waxing my ears again here.

Kayla is the best she is so understanding she listens and then does exactly what you explained to…read moreher. She is always professional and friendly. She deserves a raise.

Emily is amazing! Very friendly and talented with lashes. I went to a lot of places before finding…read moreher and love them every time!

If you want an amazing relaxing facial Emily is your girl! We started into the esthetics world…read moretogether in esthetician school and her passion for this industry is unreal. She is well educated on skin types and how to correct or balance your skin during your facial and give you at home care! Your skin will love you and you will adore her. (:

Oh my, Mo is the best. I have Mo in my budget every couple of months for a facial. Full hour of…read morebliss. You will book another appt, before you leave. :)

From the owner: Specializes in full body waxing, facials, skin care, brow and lash tinting for men, women and young…read moreadults.

I guess to be fair I should say this is my only experience in Brazilian waxing. I don't go anywhere…read moreelse because I don't need to! I had my first one when I was 39 weeks-ginormously-pregnant-which means I couldn't even hardly do anything to prepare for what I thought would be debilitating pain. Well, boy o boy was I surprised. What a positive experience! I assumed that it would be awkward for all parties but it was super cool. Very professional but also laid back and easy to chit chat and make the time go by. It is fast and the pain is not bad (and I am a notorious wuss). Most importantly the results were awesome. I will never go back to my previous hair status knowing what I know now. I have been going here about once a month-ish for over a year. I have had a wax done by everyone. Valerie is my regular but if I am in a pinch for scheduling I go with any of the other gals. I have experienced great results by each. I tell anyone who is interested in this service about this place because I truly think it is the best around. One last thing--the finipil is really great. I always use it and never get the undesired but sometimes common after effects.

I'm a very new client of Valerie's and happy to be so! Knowing how much satisfaction I get after a…read morefull Brazilian, my boyfriend had surprised me with an appointment. Weary a first because of previous experiences with new estheticians, however, Valerie made me very comfortable. She is professional, mellow, a conversationalist, and down right hilarious. Aside from personality, she is very efficient in her abilities and quick. I am in and out in a reasonable time frame, and always leave happy. I highly recommend her services to anyone in the area!

Love her. Best pedicure ever…read more Silver metallic chrome nails done to perfection. They shine like the top of the Chrysler building.

Hannah has done it again. Consistent work & always such good conversation! Thank you Hannah! :)read more

This gem is Vancouver's best kept secret. My eyebrows were in need of some major TLC. One rehab…read moresession with Joe and I left excited to come back for another session. My eyebrows were shaped gorgeously even though I've messed them up over the past few months. I'm excited to see how much more they (my distant cousin eyebrows) improve as I plan to definitely come back.

Really disappointed by how rudely I was treated after I accidentally confused the time of my…read moreappointment. I have been a customer here for several years and, over time, I have noticed both the clientele and staff experience seem to have declined. After this interaction, I better understand why. I completely understand addressing a missed appointment and holding clients accountable for scheduling policies. That is fair. What was unnecessary was the rude and dismissive way it was handled. It is unfortunate because the space itself is nice and the quality of the work is generally good, but I will not continue supporting a business where I feel mistreated for making an honest mistake.

SIGNE IS AMAZING!!! I booked an appointment with her and she was very detailed with my consultation…read moreand she answered all of my questions and concerns! She gave me exactly what I wanted and exceeded my expectations, I would 100% recommend her! I'm telling ALL of my coworkers and family about her! Seriously best experience with my hair ever!

Paige was absolutely amazing!! It was my first time here, and I love the way my blonde turned out…read more Btw, Paige is so sweet and funny! She's passionate about hair and the coloring process which makes it really personal. 10/10 recommend.

I have had THE best service from the ladies here. Always a smile and kind words. Kim and Ha are the…read morevery best.

Dropped in for a pedicure with a friend. Not in my part of town but if I was in the area and wanted…read morea pedicure I would go here again.

Encore Salon is a beautiful space with comfy chairs and a really welcoming atmosphere. Chip started…read moremy appointment by asking thoughtful, detailed questions about my hair and what I wanted. I didn't even know all the right hair terms to describe the look I was going for, but somehow he completely understood me and absolutely nailed it. I wanted long layers, movement, volume, curtain bangs, and a style that would still look good on lazy days when I just wear it naturally curly. Chip worked his magic and made it all happen. My hair feels light, bouncy, and easy to style while still looking polished. I'm so happy with the result and will definitely be coming back to get some color done!

If I could give Maxine 100 out of 10 I would! I found her using Yelp and based on all the great…read morereviews, I decided to book an appointment with her. Every interaction that I had with her from the very beginning when I called to talk with her about what I needed with my hair was handled super professionally and in a friendly way. She was fantastic at the consultation part before we got started, and really listened to all of my concerns because I was having some issues with breakage and I've been trying to resolve this problem for six months. I needed some color help and also have gray roots, so it was fantastic she was able to help me. I know this is gonna be a process since my hair is longer and needs to grow out to take care of some of the damage that's already there, but I feel really great about the plan that we put together. I went ahead and put a reminder in my calendar to book an appointment with her in three months so that I can get my split ends trimmed on a regular basis. I'm already looking forward to going back!

Super happy with our new stylist who did a perm for my son--very nice and got us in quickly. The…read moreONLY thing I do not like about this salon is how they push product to get more $. I get it as I am in business myself, but I personally felt like it was expected as well as pushed. There are certain ways to 'upsell' and certain ways to not.

This was my first visit to Utopia Salon. Jenifer was…read moreamazing. She listened to what I was saying and she offered suggestions too. All around it was a very positive experience. I already made my next appointment.