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    Firefly Atelier

    4.3 (24 reviews)
    Open 9:00 am - 9:00 pm

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    Services - Firefly Atelier

    Blowout

    Chemical treatment

    Color only

    9 More Services

    Haircut

    Cut and color

    Applying hair extensions

    Hair extension coloring

    Reapplying hair extensions

    Hair extension removal

    Hair extension services

    Hair styling

    Spray tanning

    Firefly Atelier Photos

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    Recommended Reviews - Firefly Atelier

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    Reviews With Photos

    Botched hair; right side
    Amy S.

    I'm updating my 5-star review to 1 star. After going to Mandy Rager the owner of this salon, exclusively for 8 years and long, short, blonde, root-coverage, and even pink hair I am no longer a client of hers. After almost every appointment I raved on my social media accounts for years and referred, my mom, her best friend and many of my friends to her. Unfortunately, the last two out of three cuts I've received we're problematic. A few months ago, she added layers around my face that I didn't request. I requested she fix it and the cut after was awesome. Loved it. The last cut and her handling of the situation, however, was the tipping point. I have a 2 inch wide piece that's 2 inches shorter than anything around it. It's not a layer, it's an actual chunk that is missing. (Refer to pics) When I text Mandy to ask, her response (screen shot included) was that she didn't know what happened and maybe that piece was tucked behind my ear. Wouldn't that result in it being longer? Isn't it your job to know where the hair you're cutting is? Her solution was to refund my money and leave this mess for someone else to clean up. (Also in pics) Her customer service and communication has always been lacking but I overlooked it. But it's helpful for you to know before booking. She'll cancel appointments you've had scheduled months in advance and not have an appointment available for weeks. If you ask to reschedule or try being proactive in anticipation of inclement weather she doesn't offer times, just says "I'm booked next week". If she responds to this it will likely be a generic "sometimes a change of salon is a good thing." Well obviously it's a good thing in this case.

    Thank you Lori!!

    See all

    Photo of Pam V.
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    2 months ago

    Ask for Selena! She's the sweetest person you'll ever meet and she is great with hair!

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    1 year ago

    Business owner information

    Photo of Mandy R.

    Mandy R.

    Helpful 1
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    1 year ago

    Business owner information

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    Mandy R.

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    Photo of Amy S.
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    6 years ago

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    4 years ago

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    Mandy R.

    Thank you for such a great review! Can’t wait to see you again!

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    Photo of Mei K.
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    7 years ago

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    Mandy R.

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    3 years ago

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    7 years ago

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    Photo of Mandy R.

    Mandy R.

    Our apologies. I hope you find just the salon you are looking for.

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    6 years ago

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    Photo of Chanel H.
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    5 years ago

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    Mandy R.

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    5 years ago

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    Mandy R.

    Aaww thanks girl! You’re so sweet! I’ve loved our time together!

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    Photo of Dawn T.
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    8 years ago

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    Photo of Mandy R.

    Mandy R.

    Helpful 1
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    6 years ago

    Again Cristina KILLS it with the pixies and bleaching my hair to the perfect platinum blonde! This THE PLACE to go

    Business owner information

    Photo of Mandy R.

    Mandy R.

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    14 years ago

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    5 years ago

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    7 years ago

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    Photo of Mandy R.

    Mandy R.

    Thank you for your review. Looking forward to your next visit with us.

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    Photo of Lena P.
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    8 years ago

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    Mandy R.

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    8 years ago

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    Mandy R.

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    Photo of Genevieve W.
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    10 years ago

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    Mandy R.

    Cristina is a one of a kind stylist! Thank you for always coming back!

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    13 years ago

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    10 years ago

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    10 years ago

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    9 years ago

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    10 years ago

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    Ask the Community - Firefly Atelier

    Review Highlights - Firefly Atelier

    Mandy's been doing my hair for over a year now, and I'm always so happy with her work.

    Mentioned in 5 reviews

    Read more highlights

    Urban Spa Salon

    Urban Spa Salon

    4.7
    (42 reviews)
    1.7 mi
    $$

    I'm a new mom and 2 months postpartum and was looking forward to finally getting my hair cut!…read more I'm unfortunately extremely disappointed in my haircut experience here. I booked with Hannah online and mentioned I have thick long hair and wanted a chop for summer. I've never been to this salon before, but know from past experience it's important to note thick hair while booking. Their online booking system requires the stylist to "okay" the appointment, so someone must have seen the note about thick hair. At other salons, most stylists will see the note and book out an extra 45 mins..or call to reschedule with an additional block of time. This never happened and lead to maybe the worst salon experience I've ever had? Hannah started cutting my hair, and was a quarter way through before she mentioned I'd have to leave with wet hair due to time constraints. I wish she would have been honest and up front and I would have rescheduled or found a new salon for a cut that would include a blow dry + style. She shampooed my hair for less than 4 minutes and everything just felt so rushed! I was expecting to see another client waiting for her but that was not the case. I was in and out of the salon in less than an hour. She gave me her card so I could contact her if the layers dried funny or looked bad...so off I left with wet hair and a potential hack job of a haircut. I don't recommend this place, I got in my car and cried. I expect to leave a salon feeling beautiful and that just didn't happen!

    I just got a haircut by Jessica Diaz. She is awesome! Highly recommend. Got me in last minute on…read morea Sunday and took great care of me. Super friendly, got the exact cut I wanted. Guys, go go see Jessica!

    Photos
    Urban Spa Salon
    Hair by Hannah
    Hair by Hannah
    Wet hair

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    Wet hair
    Lux Wellness

    Lux Wellness

    3.3
    (32 reviews)
    3.6 mi
    $$

    Sadly no! I can't recommend this place any more. I have given the owner 2 years to pay me back as…read moregot charges twice on my account for a package I bought that cost over $700! I have been very patient and looks like I will never see this money again. Please read my other reviews as I hardly ever leave a negative remark. I might go to small claims court to justify this. The ladies who work here know what happened and have been nice and apologetic for what happened. Very sad!! And disappointed!!

    This tanning salon is a complete scam operation. I was charged over $600 in fees for services I…read moredidn't even use for three of the months I was locked into their shady contract. Trying to resolve the issue was a nightmare, instead of working with me like a professional, the owner chose to argue, deflect blame, and treat me like I was the problem. He even sold me expired tanning lotion, yes, expired and had the nerve to act smug and defensive when I brought it up. I've never met someone more arrogant running a business, and to be honest, I'm not sure he's capable of a clear conversation when he seems so amped up it's like he's straight out of a bad gym ad. Save yourself the frustration and money. There are plenty of other salons in town that won't treat you like trash and won't lock you into sketchy contracts while feeding you expired products. This place is all ego and zero accountability. Total embarrassment of a business. Would rate negative stars if I could.

    Photos
    Lux Tan Vancouver now has the BRAND NEW VERSA PRO!
    Lux Tan Vancouver now has the BRAND NEW VERSA PRO!
    Lux Wellness
    Our Level 2 Stand up bed.

    See all

    Our Level 2 Stand up bed.

    Firefly Atelier - hair - Updated July 2026

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