Incredible excellent prompt service. There was no pressure to upsell more services…read more I'll be waxing my ears again here.

Kayla is the best she is so understanding she listens and then does exactly what you explained to…read moreher. She is always professional and friendly. She deserves a raise.

Deb has been managing my facial and waxing needs for over 5 years. I would not trust this face or…read morebrows to anyone else! Under her care my skin has cleared (after 35 years) and brows are balanced and have an amazing shape. In addition to her years of experience and attention to detail, Deb's bubbly personality makes every treatment such a joy...even when she is ripping hair from my body. A treatment with Deb and her special treatment room is one that is unparalleled in the greater Vancouver area.

Deb is amazing! I saw remarkable results in my first visit! I love her organic product line and am…read moreso excited to see my skin get better! I would highly recommend her to anyone!

I don't want to give them 5 because then more people will be booking appointments and taking up all…read morethe availability! But honestly I've loved going to Phanee for the last year. We've had so much fun with my nails and they always look so good. I get compliments with every new set. If you like artsy nails that are creative and fun, this is the place to go! Just know you should call way ahead and make an appointment because they are always busy (and rightfully so).

The best!!! Great people, spotless, caring and helpful. Thank you for such perfection…read more Mare

My usual waxer was out of town, so the trusty people of google led me here. Plus it wasn't too far…read moreaway from my house. It is located inside a coffee shop/tanning salon, so don't get confused. You're in the right place even though it won't seem like it. Katie was so sweet & easy to talk to. I love the little photo of the frog she has on her ceiling for when getting a brazilian wax. . Waxing was painless & she did a great job. I now found my go to waxer when my usual girl is out of town. Go see her, you won't regret it. Thank you.

Excellent! Katie is extremely friendly, knowledgeable and…read morekind. I got a brow wax and tried tinting, she did a beautiful job. I do wish the tint lasted longer but I hear that it is normal to fade quickly. I will definitely be back to try the brow lamination!

Highly recommend Avery for all of your waxing needs! Not only does she do a fantastic job and…read morelisten to what you're looking for, she's friendly and puts you at ease. The was at European Wax Center is their own recipe and, dare i say, hurts less? I also really like the packaged they sell. I know it's a benefit for them, but I feel like I'm getting a good deal!

I usually love my appointments here. They are quick and the waxer usually chats with me the whole…read moretime. This make it feel comfortable and not so awkward getting a Brazilian done. I am used to my appointments being 15-20 minutes long because they pride themselves on quick service. My boyfriend and I share a car and we had to go pick up his kids from school before my appointment and then I told them to just wait in the car because my appointment would only be 15 minutes. Easy peasy. Kids wouldn't get antsy or fight and we'd be home by 4:30 (my appointment was at 4). The morning of my appointment I got a call that my waxer was out for the day so I would be with someone else. Which is totally fine with me! Until it wasn't. I got to my appointment right on time, then was told I had to wait a few minutes. Which is fine because I usually have to wait about 3-5 minutes. 10 minutes goes by and my waxer finally came out to take me to the back. I've never seen her before at this location so I assumed she was newer, but I know they train well so I wasn't worried. Finally she starts my wax and it's all going well and she's chatting with me and making me feel comfortable, she is pulling my skin taught so it doesn't hurt and it's going really well! Then she kept going over the same spot, over and over again. Which I know is because she wanted to get all the hairs out, but I felt it getting later and later and I knew my boyfriend and his kids were waiting in the car and I just knew that they were getting antsy. Anyways, she did a great job, but I checked my phone at the end and it was 4:50!!! 4:50?! 40 minutes to do a Brazilian. I'm fine with having a new person, but I would've love to know she was going to take that long for my appointment! That was ridiculous!! And no one even seemed to apologize about it. When I finally was at checkout, I didn't even want to schedule again because 1. I didn't know if I'd want to come back to this location, even though it's the closest to my house and 2. I was now in a rush because my appointment was 35 minutes over what I thought it would be. We had someplace to be and now we were really late for it. I'm really disappointed in my service this past experience. Warn your customers if it's a newer waxer and if they take longer so they can plan better. You are in customer service after all! I won't be back at this location. Be better Mill Plain EWC.

Every service I've received has been excellent. The best facials ever! Sarahanne is professional,…read morecompassionate, and offers insight and recommendations that have made a wonderful difference.

Amazing facial by Carly! Wow!!!! 90 minutes of pure bliss using the most incredible organic…read moreproducts that left my face hydrated and glowing. Carly massaged my arms, neck, shoulders, arms and hands, which left me relaxed. Each product was applied with a soothing massage. Can't wait to return!

I guess to be fair I should say this is my only experience in Brazilian waxing. I don't go anywhere…read moreelse because I don't need to! I had my first one when I was 39 weeks-ginormously-pregnant-which means I couldn't even hardly do anything to prepare for what I thought would be debilitating pain. Well, boy o boy was I surprised. What a positive experience! I assumed that it would be awkward for all parties but it was super cool. Very professional but also laid back and easy to chit chat and make the time go by. It is fast and the pain is not bad (and I am a notorious wuss). Most importantly the results were awesome. I will never go back to my previous hair status knowing what I know now. I have been going here about once a month-ish for over a year. I have had a wax done by everyone. Valerie is my regular but if I am in a pinch for scheduling I go with any of the other gals. I have experienced great results by each. I tell anyone who is interested in this service about this place because I truly think it is the best around. One last thing--the finipil is really great. I always use it and never get the undesired but sometimes common after effects.

I'm a very new client of Valerie's and happy to be so! Knowing how much satisfaction I get after a…read morefull Brazilian, my boyfriend had surprised me with an appointment. Weary a first because of previous experiences with new estheticians, however, Valerie made me very comfortable. She is professional, mellow, a conversationalist, and down right hilarious. Aside from personality, she is very efficient in her abilities and quick. I am in and out in a reasonable time frame, and always leave happy. I highly recommend her services to anyone in the area!

My natural lashes are very short and straight. I like to do lash lift and tints for vacations and…read morespecial occasions. False lashes aren't my thing due to the maintenance needed. I've tried 7 different lash techs for my lift and tints throughout Vancouver over the years, including at some very well known lash places. I've been disappointed every time until I found Ruby. I don't know how she does it but the amount of lift she is able to get out of my lashes is incredible. She is extremely detailed, friendly and reasonably priced. I highly recommend her. She's not in the mall anymore but I will follow her no matter what.

if you're looking for professional, realistic, subtle permanent make up this is the place to go! I…read morecame here after a surgery and needed a lift. The owner RUBY transformed me and I have absolutely no regrets. It's important that you get someone who really knows what they're doing and Ruby really knows what she's doing. She does a beautiful job doing eyelash extensions but her speciality is Permanent Makeup

Highly recommended this salon! LOVE the work they do. I asked her to surprise me & she did…read more Gorgeous job.

I am from out of town, and was a walk-in, requesting gel Polish removal and a regular manicure…read more The regular lacquer polish all appears to be rather old. That should have been my first clue that this might not go well... The technician was pleasant enough and seemed competent, but her command of English is less than ideal as I had to repeat my requests numerous times. I asked for a gentle gel removal, which she didn't seem to understand. The gel removal brush on she used seems efficient, but when I removed the nail polish, my nails are ridiculously damaged. The salon is untidy, dusty, and in places dirty and grimy. This is probably the worst manicure I have ever received. Attached are photos of my manicure, at less than 24 hours after leaving the salon. I did not wash dishes or take a shower or have my hands in water of any fashion. I have also edited to add photos of how damaged my nails are. I have regular manicures, with occasional gel polish, and my nails are never like this. I cannot recommend this salon in good conscience to anyone.

I've been coming here for almost a year now, so I think I'm due for a review. I moved here a little…read moreover a year ago & had been looking for a place to get a brazilian wax. It's not my first rodeo getting these, so I knew what to expect. After my first one somewhere else wasn't all that great, I went on a new hunt & found this one that just so happens to be about 5 mins away from where I live. It's a cute place, very clean & organized. I've had waxes by both Kim & Simone & go once a month. They're both do a great job & very nice & I never felt uncomfortable. Pricing is reasonable, so go check them out if you're looking to get waxed.

Amazing Brazilian wax experience and the results were fantastic. Highly recommend this location. My…read morewax lady was super knowledgeable as well.