A very clean and professional Salon. Sarah Nichter is a wonderful stylist who has been cutting and…read morestyling my hair for many years. Even though East Vancouver is quite a drive for me I will follow her wherever she goes. She is extremely knowledgeable on products and she creates time in her busy schedule to teach classes for other salons on techniques and new products on the market. She is very educated and I'm always impressed with her knowledge! Sarah is attentive and understanding whenever I'm interested in a new style yet she is willing to tell me if it will not be right for me. I appreciate her knowledge and opinion. I am always inspired by her excitement for her customers well being and that she is certainly on the cutting-edge in this ever growing industry. No pun intended.

This was kind of a frustrating experience for me. I have (or, I used to have) really long thick…read morehair, which was pretty overgrown by the time I made it here. I think the stylist and I might have had a miscommunication because I asked for her to put more layers in my hair and clean up my bangs. She asked if she could cut off a little bit of length because of my split ends, and I said that was fine. But when I walked out she'd cut off a good four inches, and the layers were barely there. The ends of my hair are really boxy, blunt, and heavy now, but I'm afraid to go anywhere to fix it because I don't want to lose even more length. I hate to leave a negative review because this was a really nice place and the stylist was really kind but I'm so sad about my hair. I look like Lord Farquaad.

Melody did an amazing color and cut for me. She knew exactly what I didn't want which was brassy…read morehighlights. She got the color blend perfect! Melody is my hairdresser from here on out. Thanks oodles Melody!

Got my hair cut with Patti a couple months ago and it was great! Did exactly what I wanted,…read morefriendly service, fast, and my hair looks amazing. Due to COVID, they are limiting the amount of people who can be in the salon at the same time, everyone wears masks, stations are spread out, and they have clear shower curtains hanging between stations for extra precaution. I felt safe going there and had a great experience.

I love my hair! Miriam did my color both times for me and it came out so amazing thank you so much…read moreMiriam!

Arrived at 8:25 one client in a chair. My son (in a wheelchair) just needed a dry cut. They had…read moreapparently only one stylist she "checked in back" to see if she had a stylist. Where chit chatting and laughing could be heard. No they are off work. Maybe tomorrow. No No thanks. The vibe was it doesn't seem easy so NO. Then they turned the light off. Which I agree with if you can't support your hours. 6-26-26

A BAD SERVICE CAN BE FIXED. BAD OWNERSHIP IS A DIFFERENT STORY…read more I rarely post negative experiences with local businesses, but after what happened with my 14-year-old daughter at Studio 192 Salon, and especially how the owner handled it, I feel others should know before choosing to support this business. My daughter had a cut and color on August 18 after having a consultation beforehand. The appointment went terribly. Her hair became so severely knotted during the service that I and two other stylists spent about an hour trying to untangle it, at one point fearing some might have to be cut out. She lost a significant amount of hair, the haircut was badly done, and the color did not take properly. Initially, the salon handled the situation very well. Deena at the front desk was incredibly kind, reversed the $130 service charge and charged me only $35 for products. She scheduled us to return on August 22 for a no-charge corrective haircut with Jasmine. Jasmine was AMAZING. She did a beautiful job fixing my daughter's haircut. We were then scheduled to return today, August 31, to have the color corrected and were initially told that would also be complimentary. Later, Deena called to tell me that the owner, Amy, had decided I would need to pay for today's color after all. I didn't agree, but I thanked her for letting me know and decided I would pay. At that point, I just wanted my daughter's hair fixed. We showed up today prepared to pay for the color. Instead, Amy confronted me and insisted I also needed to retroactively pay for the August 22 corrective haircut because Jasmine hadn't been paid for it, even though her own staff had specifically told me there would be no charge. When I explained that I simply followed what her staff told me, Amy responded, "Then how was Jasmine supposed to get paid?" I told her that how she compensates her employee for a corrective service her salon authorized as complimentary is between her and her staff. It isn't reasonable to come back 1 1/2 weeks later and demand that the customer pay for it. I told Amy I would still pay for today's color correction as agreed, but after today we would not return. Her response? "You can get your daughter now and go, and that will be that." She kicked us out. This confrontation also happened in front of another customer who was having her hair washed. What makes this so disappointing is that Deena and Jasmine were absolutely wonderful, and we've also had great experiences with Ember. They treated my daughter with kindness and professionalism and genuinely tried to make a terrible situation right. This wasn't about me refusing to pay. I walked in today prepared to pay. It was about being asked to retroactively pay for a corrective service I had explicitly been told was complimentary--and then being treated this way by the owner when I questioned it. Mistakes happen. A bad haircut or color can be corrected. How a business owner treats customers when something goes wrong says far more about a business. Unfortunately, after our experience with Amy today, we will never return or support this business again. **** UPDATE: Adding a photo of what my daughter's hair looked like when we left the salon on August 18. She went into the salon with healthy hair and subtle honey highlights. We asked to have the honey highlights brought up toward the roots and for a curly/Deva-style cut. The photo speaks for itself as to the condition of her hair when we left. Unfortunately, the owner has now responded to a review on another fourm by essentially accusing me of being dishonest and presenting a version of events that does not reflect what occurred. I stand by what I wrote. My original post was a factual account of our experience, including giving full credit to the employees who were kind, professional, and did everything they could to make the situation right. I had hoped the owner would respond with the same level of professionalism and accountability that her employees demonstrated. Unfortunately, her response has only reinforced my concerns about how this situation, and ultimately her customers, were handled.

Tami was great . My hair is straight as straw - every imperfection would be noticed . It was my…read morefirst time and she was very good. I'll be back

Such a cute little salon! Thank you Kalea for my amazing brows…read more Easy parking, easy to schedule, and easy communication.

This salon was so cute walking in. They have a bunch of hair things to look at and drinks readily…read moreavailable. It makes me wish that I needed my hair taken care of everyday haha. I saw Kira and she was WONDERFUL. She pegged my hair perfectly which is not easy to do. Gave my a really great cut that made my hair healthy and gorgeous again and had some great conversation while we were at it. She then styled my hair that showed me I could actually like having a beach wave in it when I've never liked that before. Highly recommend them and her specifically for your hair needs.

Fatemeh is outstanding. She changed my long messy hair into a beautiful short style. She took time…read moreto determine what color would be best for my hair. A gorgeous light auburn. She knows what she is doing. Very talented. I recommend going to her if you need a new look or to improve what you have. She has a lovely salon that is welcoming.

I'm 69 years old. In all my years, Fatemeh is the only stylist I have ever had that knows exactly…read morehow my hair cut would look best. She always gives me a great cut and is consistent. Thank you!

I'm a new mom and 2 months postpartum and was looking forward to finally getting my hair cut!…read more I'm unfortunately extremely disappointed in my haircut experience here. I booked with Hannah online and mentioned I have thick long hair and wanted a chop for summer. I've never been to this salon before, but know from past experience it's important to note thick hair while booking. Their online booking system requires the stylist to "okay" the appointment, so someone must have seen the note about thick hair. At other salons, most stylists will see the note and book out an extra 45 mins..or call to reschedule with an additional block of time. This never happened and lead to maybe the worst salon experience I've ever had? Hannah started cutting my hair, and was a quarter way through before she mentioned I'd have to leave with wet hair due to time constraints. I wish she would have been honest and up front and I would have rescheduled or found a new salon for a cut that would include a blow dry + style. She shampooed my hair for less than 4 minutes and everything just felt so rushed! I was expecting to see another client waiting for her but that was not the case. I was in and out of the salon in less than an hour. She gave me her card so I could contact her if the layers dried funny or looked bad...so off I left with wet hair and a potential hack job of a haircut. I don't recommend this place, I got in my car and cried. I expect to leave a salon feeling beautiful and that just didn't happen!

I just got a haircut by Jessica Diaz. She is awesome! Highly recommend. Got me in last minute on…read morea Sunday and took great care of me. Super friendly, got the exact cut I wanted. Guys, go go see Jessica!

Disclaimer: I am an easy going person, but when it comes to my hair I have very high standards…read more I had a bad short haircut years ago and it left me scarred for life. So imagine my anxiousness in deciding to chop off 12 inches! I read the YELP reviews and decided to make an appointment with these ladies. It was a very last minute decision so I was pleasantly surprised to know they could make room for me. I was booked with Hanna. I couldn't have been happier with my experience. She was so confident in what she was doing, I felt right at ease. I also loved the fact that she took her time on me, I was there for a good hour and a half (seriously) and never once felt rushed. She also curled my hair just to show me how to style it in the future. There was no hard sell for products, just a genuinely great haircut experience. I really couldn't believe how great the haircut turned out.

I felt so disconnected with my hair before finding Kendall. This is by far the happiest I have ever…read morebeen with my hair. I was looking around Vancouver for A WHIlE trying to find a salon worth coming back to. I am a very indecisive person and came in not exactly knowing what I wanted to do with my poor hair. I was afraid to come in without an exact style I wanted for my hair. The only other time I had been so in love with my hair was when I went through Kendall at a previous salon a long long time ago. I trusted she would know what would be best for my hair as she did such a great job previously. She did NOT disappoint. I left the salon feeling great on the inside and out because my hair looked amazing!!! Kendall's customer service and talent are out of this world. I will continue to be a faithful client to her as long she is around!