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    Residence Inn by Marriott Vail

    3.4 (26 reviews)
    Open Open 24 hours

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    Mimi W.

    Location is just 2 miles from the touristy Vail Village, but by far the best pricing and we booked day of! Only downside is that parking is $45. Front desk didn't tell us when asking if we were parking, but I made sure to ask, otherwise it's easy to assume it was free by the way it transpired. I asked for any cheaper alternative nearby parking and he did say there's a complimentary shuttle to Vail Village where we could park for free and get picked up as long as we get the car by 11am, but we were too tired. There was a sign at Vail Village that said overnight parking is charged I think from 4-5am, so I'm not sure that was correct info he gave us! But I recall it was still cheaper maybe $25-35. Very nice property that looks modern and new. The room was large including the bathroom and a nice kitchenette and living room. Complimentary breakfast was nice, the lobby was inviting, and the outdoor hot tub was a good size. We went Memorial Day and the air was crisp at night, so the hot tub was really nice to unwind after a long and tiring day hiking. Met some nice people and had a nice chat with them while relaxing as well! Property is 4 star for location and price, but minus 1 star for parking cost and maybe wrong parking info from the Front Desk, but he was nice and did try to accommodate us saying if we moved our car after unloading he'll refund the parking.

    Lance L.

    Hotel is less than a year old, so very new and very nice! The biggest recommendation I can give is to ask for a room not facing the highway, if you're a light sleeper. You will hear the cars all night long. The rooms are spacious and very clean. I was not a fan of the in room dining table and chairs. Super small. Breakfast is a big hit. Well above average. The lobby and seating area is huge, so no worries about a place to sit. No pool but a nice hot tub to relax in. Free shuttle service to Vail Village which is a plus as well. Parking is $40 a night but it is underground and heated. It's well designed for skiers, with storage and such. Short drive to Vail Village, two grocery stores right next door and several places to choose from to eat. Stayed two nights and overall, a great place to stay. We are glad to have stayed here.

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    11 days ago

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    16 days ago

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    9 months ago

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    2 years ago

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    4 months ago

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    2 years ago

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    4 months ago

    Friendly staff. Very Comfortable clean room and accommodations. Easy access to parking.

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    2 months ago

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    9 months ago

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    1 year ago

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    6 months ago

    The staff is very friendly and helpful, the rooms were clean and quiet, and the complimentary breakfast was delicious.

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    1 year ago

    Got stuck in vail Colorado bc of snowstorm while driving through and had to stay here. Staff are robots. Wish I went somewhere else

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    1 year ago

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    11 months ago

    Great hotel. Very clean and staff were good. Had great burger in a lobby bar. Room was very clean and nice.

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    1 year ago

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    2 years ago

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    2 years ago

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    1 year ago

    You have to check out the bar at the Residence inn at Vail. The bar tender "AC" is kick ass . No shit !

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    2 years ago

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    2 years ago

    Muy aburrido el bartender desagradable, me sentí arrepentida de reservar allí no lo recomiendo

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    Ask the Community - Residence Inn by Marriott Vail

    Review Highlights - Residence Inn by Marriott Vail

    For the Value, Newness and ease to the Vail Village through a free shuttle, you cannot beat this place.

    Mentioned in 6 reviews

    Read more highlights

    Sonnenalp Vail - Spa seating

    Sonnenalp Vail

    (128 reviews)

    $$$

    SPA review only as I didn't stay at this property. I had a 10am massage but showed up at 8:30 to…read morerelax and enjoy the amenities. They have lockers, showers, sauna, steam room, hot tubs, and pool. They offer shampoo, conditioner, lotion, spf, razors, hair brushes, makeup wipes, cold towels, robes and slippers. This was an amazing spa experience! My massage was the best massage I've ever had. I did a 50 minute Abhyanga massage and it was so relaxing! After the massage, I sat by the fire and enjoyed the peace and quiet. I stayed until about 2pm enjoying all of the spa amenities. They provide fruit infused water and teas. There is also an oxygen bar available for an additional cost. They do allow children under the age of 16, with adult supervision. There were a few kids in the pool so it's not an adult only area which is the only downfall.

    We had a wonderful stay and would absolutely return. The location is fantastic -- so close to Vail…read moreVillage, and the complimentary bus service made getting around incredibly easy. We especially loved the spa and the complimentary tea service, which was such a nice touch. The front desk associate who checked us in was very kind and welcoming, and the concierge was extremely helpful and friendly, which made our arrival and stay feel very smooth and stress-free. A few small notes about the room: even though it was very cold outside, the room stayed quite warm at night and we ended up sleeping with the door cracked every evening. The vanity plug-in mirror in our room didn't work, and on the first night we placed the "no maid service" sign on the door, but housekeeping still entered and cleaned the room while we were out. Dining and service were overall great. At Bully Ranch, the hostess wasn't the friendliest, but our server was wonderful and made up for it. The staff at The King's Club were fantastic -- our waitress was from Costa Rica and was absolutely lovely. The German mulled hot wine was delicious, and her recommendation of the Tequila Mockingbird was excellent. I was hoping for a true chai latte, but the one at Trefe Café tasted more like warm milk with cinnamon rather than a traditional chai. On the positive side, the valet and room service staff were amazing, and the spa team was incredibly kind and welcoming -- they truly made the experience special. Overall, a beautiful hotel with great amenities, a perfect location, and mostly excellent service. Just a few small details to improve, but we had a very enjoyable stay.

    The Ritz-Carlton Club - Just sitting in the lounge and chilling after a long day of skiing.

    The Ritz-Carlton Club

    (40 reviews)

    $$$

    The Ritz Carlton chain has always stood for excellence and this location does not disappoint!…read more It's my first visit in a few years to this spot and I'm so glad I decided to spend the points. Well appointed room, spotlessly clean and fully equipped with all the little luxuries. It has a steam room, and outdoor pool and a very nice lounge for chilling apres ski. There is a shuttle to and from the Arabelle where you have a very short walk to the lift. There's also a tent there where you check your skis and poles so you don't have to schlep them back to the hotel. The shuttle takes all of 90 seconds. Wonderful friendly staff and valet parking - free for the first car. Highly recommended!

    I'm going to go ahead and give this place 4 stars. Why the rating you ask? Well, let me tell you…read moreand give you some details regarding the property. There are different types of rooms in the hotel. Some are managed by Marriott and others by property managers. We booked a two bedroom unit through booking.com. I assumed it was through Marriott but we were in a Vail Resorts managed unit. The place was nice. Plenty of space for our group of 4 to spread out. The 3 full bathrooms in the unit were nice. Good kitchen with a good ice maker. Also, great wifi. Very comfortable bed. Steam shower in the master bedroom. Cookies in the evenings in the lobby. Super nice staff! Why doesn't this place get the 5th star? Well, I think it could be a bit clearer with who manages what. When I checked in I asked to put my bonvoy number on the reservation. Nope, can't do that unless you book a Marriott room. Also, no daily housekeeping. Not a huge deal but would have been nice. Also, $50 or $55 a night, I can't remember, to park your car. That's outrageous in my opinion. Hot tubs didn't seem to be at 104.

    Tivoli Lodge - Lobby

    Tivoli Lodge

    (142 reviews)

    $$$

    Subject Unacceptable Stay Experience Tivoli Lodge Vail 4/14-17 left by choice 4/16 instead of…read morecompleting our stay. My recent stay at Tivoli Lodge in Vail was unacceptable and far below the standards one expects from a property of this reputation and location. We checked in after a winter storm and were assigned room 403 on the fourth floor. The room was freezing, with a heating unit that did not function properly. After contacting the front desk, maintenance briefly attended to the issue, but the problem was not resolved. During the first night, the heat became excessive and uncontrollable. With a new and inexperienced front desk attendant on duty, and the likelihood that no maintenance staff would be available, we were forced to open the balcony door in winter conditions simply to make the room tolerable. During that same night, water began dripping/leaking from the ceiling. The following day, after returning from breakfast, the room had again become excessively hot. The thermostat still did not function. Maintenance was sent once more and noted they repaired it, but within minutes, significant water dripping leakage developed not just a minor drip, but a steady and concerning flow from the ceiling and wall framing in both the entry and bathroom areas. Our carpets were drenched our sock wet At that point, we had no choice but to demand a room change and were moved to room 405, , which was a much larger and nicer room. While the heating system there functioned properly, it still presented issues, including a broken closet handle another clear sign of poor upkeep. What made the situation worse was how it was handled. Housekeeping staff pressured us by their immediate presence to vacate quickly so the room could be reset, despite the hotel being nearly empty. This was unnecessary and inconsiderate. Shortly thereafter, a staff member returned and knocked aggressively on our door over a forgotten item. The manner was inappropriate and unprofessional. Although there were moments of professionalism particularly a mature front desk associate with a Caribbean accent who was pleasant, friendly, and helpful I would also like to recognize her more fully. She stood out as someone who was genuinely trying her best to be kind, attentive, and helpful under difficult circumstances. Her demeanor, patience, and willingness to assist were appreciated and reflected the level of service the hotel should consistently strive to provide. Unfortunately, the overall experience still reflected a lack of coordination, training, and accountability. In contrast, a late evening desk clerk was unable to provide even basic assistance in locating open dining options, citing unfamiliarity with the area. I understand that between-season periods can present operational challenges. However, if the resort is open, it should be fully prepared to serve and satisfy the guests it chooses to accommodate especially when occupancy is so low. We did not create these problems the hotel did. Yet at no point did we receive a strong or meaningful apology, nor any gesture to help ameliorate the situation. Both are not only appropriate but expected under these circumstances. As a result of these ongoing issues, we made the decision to leave on Thursday instead of Friday, as we felt it was simply not worth extending our stay to the schedule day. This only compounded our disappointment it was a choice we made based on our experience. I would also strongly suggest that management exercise better judgment when the hotel is operating at very low occupancy. In such circumstances, guests should be proactively upgraded to the best available rooms rather than being assigned rooms with known or even obvious deficiencies. This experience reflects poorly on the management of Tivoli Lodge. A property that is largely empty has no excuse for assigning a defective room, failing to resolve repeated maintenance issues, and handling guest disruptions so poorly. Tivoli Lodge is a beautiful property with a great location, but this was a sad and disappointing experience. PD ...I would also like to note a truly positive experience during our stay at The Little Diner, a Vail institution well known for its accolades in both service and quality of food, delivered an outstanding breakfast experience. His professionalism, warmth, and attentiveness were exceptional and stood in sharp contrast to the challenges we encountered at the hotel. Jose Pienknagura 602-321-2004 Josepienknagura@gmail.com

    The location is fantastic and facilities are solid…read more First time in Vail and stayed here with our toddler. Was able to walk (literally 1 min) to the village and areas of snow for them to play in. Special shout out to Luke and Donna and the lady the front desk for being so helpful. Will stay here again as our choice for Vail.

    Marriott's StreamSide Evergreen at Vail

    Marriott's StreamSide Evergreen at Vail

    (13 reviews)

    $$

    This place is perfect for a weekend getaway location and property. We arrived and they have a…read moreparking garage, with easily accessible elevators straight to your room. The building is beautiful with a cabin type feel offering seating areas with a fire place to hang out and watch any weather going on outside. (At one point for us it was snowing and absolutely beautiful outside) The rooms are large with 2 bedrooms and two bathrooms, a nice sized living room and dining space and every appliance and kitchen utensils you need to have meals right there in your room. This saved us a bunch of money from having to go out to eat all of the time with 10 people. It was large enough for us to have breakfast and dinner all together in one of the suites. Worked out perfectly. We noticed that one of the remote controls was missing batteries, so we used the one from the living room and all went well. Notified the front desk and they were on it immediately to get us those batteries. Great service! We did take advantage of the hot tub a couple of nights. They have an indoor hot tub and pool and an outdoor hot tub and pool, along with a sauna and a steam room. So many options and all free with your room. This is a great place to also bring a family. They have a playground and a free shuttle every 30 minutes to take you in to town for shopping and dining. This is a great property and I highly recommend then for a weekend or a week stay.

    This was my first time staying here, and I thought the price was good compared to some of the other…read moreproperties in the area. The parking was attached to my building. There could sometimes be a kind of long wait for the elevator though. I had a two bedroom, two bath condo, and it had all of the basic kitchen necessities I could've needed. I was a little unclear about housekeeping as they gave me a flyer which I thought said I wouldn't get housekeeping, but I actually did. The one frustrating thing was trying to add a name to the reservation. At hotels, you can just call down to the front desk and get that taken care of. Here, I had to go to an owners portal (I'm not even an owner.... Just booked it direct on the Marriott website) and fill out a bunch of information about the guest, including their email address and address. It took them a long time to process, and I wasn't sure if the second person was going to end up having issues checking in. So, make sure you have all of your names right on the reservation to begin with! The shuttle was very quick both heading to Vail and leaving Vail. I was a little confused as to where to pick up the shuttle though at the hotel. I stayed in Evergreen and they said the shuttle would pick me up in front of the building, but I didn't know exactly where that was. It turns out that the front entrance is between the third and fourth floors of the hotel.

    The Sebastian - Vail - The room

    The Sebastian - Vail

    (107 reviews)

    $$$

    Great experience staying at The Sebastian. We stayed for 2 nights in December and had a great time…read more Room was clean and bed was super comfortable!

    Avoid This Hotel at All Costs…read more If you value cleanliness, good service, or honesty in advertising, do not stay here. The hotel's listing claimed "luxurious mountain retreat", "elevated experience, "recent renovations" and showed beautiful photos, but my experience was nothing like what was advertised. We booked a 5-night stay for New Year's week to celebrate my birthday, paying $10,000 during peak pricing. We chose this hotel for its location over newer and less expensive options, only to be met with a room that was outdated, dirty, and poorly maintained. Room Conditions: * Stained carpets and walls * Damaged headboard and cracked bathroom tiles * Moldy, peeling wallpaper and a musty, moldy smell in the bathroom * Dirty towels, scratched lamps, toothpaste spatter on the mirror, and stained sink and counters * A broken deadbolt on the door Service: The service was equally disappointing. At check-in, I immediately reported the room's condition, but the front desk staff refused to assist, telling me to speak to a manager the next morning. Over the next two days, I spoke with several staff members, including those claiming to be managers, yet nothing was resolved. I was told no other rooms were available, and they could not do anything. I asked to check out early and cancel my remaining days of my prepaid stay. They did agree but I am still waiting for refund. One manager, Bryanna, was especially rude and dismissive, showing no willingness to help. The staff seemed inexperienced and untrained, which I later learned was due to new management. Final Thoughts: This stay has been a nightmare. I've wasted days of my trip trying to resolve these issues with the hotel and Expedia, and I am still waiting for a refund for the unused nights. On top of that, the bed and pillows were extremely uncomfortable, with no alternatives offered. This hotel is overpriced, poorly managed, and far from the luxury experience it advertises. Avoid it at all costs--it's not worth the money, the frustration, or the disappointment.

    Residence Inn by Marriott Vail - hotels - Updated May 2026

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