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    The Sebastian - Vail

    4.1 (107 reviews)
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    Lily S.

    We came to spend Veteran's Day here. For 2021, that was a snowy day. Having just adjusted our clock back for Daylight Savings, the road was dark at 4:30pm. My point is we drove all the way here during bad driving condition and thankfully, The Sebastian didn't disappoint! It also hadn't hit peak season yet so we had a very peaceful, non-crowded stay. We had the pool all to ourselves; wondering about the lobby and public area felt good; and we had a great dinner at the restaurant on site - Leonara. By the time we got home and I started doing laundry, my shirt still carry that wonderful room fragrance from The Sebastian!

    The Sebastian, Vail is a 5-star resort located  in the heart of Vail, Colorado.
    Alisha Alexandra H.

    Looking for a hotel in Vail, Colorado? A staycation in the mountains? A luxurious retreat with 3,000-acres of skiing in seven huge bowls? The Sebastian, Vail is a 5-star resort located in the heart of Vail, Colorado & it's the perfect place for you (and your furry friend) to enjoy & unwind in the Rocky Mountains. Ross and I stayed at The Sebastian for the first time this year and it certainly won't be the last. During our stay we were in a One Bedroom Residence and we brought our dog Forbes along with us. Upon arrival at The Sebastian, we truly felt like we had arrived somewhere magnificent in the mountains (because we had); the Porte-cochère & lobby of The Sebastian is quintessential Vail in all of it's grandeur with large wooden beams, beautiful stonework, a rod iron chandelier and a blazing rod-iron fireplace. The Sebastian's staff is certainly 5-star and catered to us with speed and professionalism. The valets & front staff greeted us and got us sorted for our stay. Our bags were retrieved from the car and we valeted our car for the weekend - valet parking costs USD 45 per day with in/out privileges. The front desk allowed us to check-in early at 2pm. Check-in is normally at 4pm. Before we headed to our room, the front desk staff gave Forbes a treat (we loved this thoughtful touch). Pets are allowed at The Sebastian for an extra charge of $150 per pet, per stay (Service animals are exempt from fees). For additional details on pet restrictions and to request pet-friendly rooms, contact the property prior to your stay - this is what we did and everything had been taken care of upon our check-in. We chose the One Bedroom Residence for our stay at The Sebastian. The One Bedroom Residence had a bedroom with 1 King Bed, 2 full bathrooms with walk-in showers, a dining area, a sitting area and a porch looking out onto the mountains. The bedroom was nice albeit a little dark (but that's me being incredibly picky lol, I wish the windows in the bedroom were a BIT larger to allow in more natural light). The king bed was super comfortable and we slept like babies. We loved that there were two bathrooms in the One Bedroom Residence so Ross could get out of my hair (literally lol) while I got ready each morning and evening. We all (especially Forbes) loved the porch that was accessible from the dining area. The view and fresh air gave us the full Vail experience. We enjoyed drinking our morning coffee out on the porch and listening to Vail wake up. Room Service at The Sebastian was speedy & delicious. We recommend getting some wine and a charcuterie board to start off your stay. For some late night dining, try the elk burger; it was amazing. The One Bedroom Residence is a great spot to entertain if you have friends and family staying in The Sebastian as well. We ordered several drinks from room service and had a little late night cocktail hour one night - so fun! For photo ops within The Sebastian, the lobby & the fireplace makes for a great bouj background. The Sebastian has a gorgeous pool with multiple hot tubs that are heated and ready to use year round. There are several biking and hiking trails right by the hotel that the front-desk can advise you on. The hotel offers bicycle rentals on site. During the winter ski season, Vail Ski Resort is a 2 min walk from the hotel and the Born Free Express Lift is a 15 min walk from the hotel. There are free shuttle services from the hotel to the ski lifts. The Sebastian offers ski equipment rentals and storage for hotel guests. The Sebastian is in the perfect location in Vail to walk to some of my favorite places: - Leonora - located within The Sebastian. Go for dinner and make sure to get the churros for dessert! - Vintage - my favorite place for brunch in Vail. Get the bottomless mimosas, avocado toast & pancakes. - Rocky Mountain Chocolate Factory - sweet snacks. The milk chocolate fudge slaps! - La Tour - French Bistro. Amazing dinner spot with superb wines and a fun knowledgeable staff. - Fall Line Kitchen & Cocktails - craft cocktails in beautiful glasses with open bay windows to enjoy the outdoors while you're indoors.

    Beautiful hotel
    Marina A.

    Perfect location ! Right in the heart of Vail Village. Walk to everywhere! We stayed at the 1 bedroom suite with two full baths. Comfortable bed, feather pillows, beautiful bathrooms! Hotel has a nice restaurant that we went for breakfast and a spa. Beautifully decorated lobby and all the surroundings. Make sure you explore, we biked all over Vail and got to see so much more that when we come down in the winter to ski. Great trip! Thank you Sebastian and will definitely be back!

    Brena E.

    This hotel has a beautiful lobby and library where I sat when I had to get some work done. Parking is way too expensive and they should have a self park option. The location is great and you're right in Vail Village when you walk out the back door just past the lobby. My room faced what seem to be the back and there were early morning noisy deliveries and people. Wouldn't hurt to bring some earplugs. The whole time of my stay, the water in my room was cold and you had to run it for a long time to get it to warm up. I didn't eat at any of the restaurants (I called one to order something that was listed on their online menu, but that was out of date and they didn't have up that). Room service was very quick. I did get a knock at my door (presumably housekeeping) when I had the DND on and I was on a work call, so that was frustrating.

    West C.

    So, I stayed at this Hotel for 4 nights and I had 2 rooms. One night my son did not want to go out to eat so I ordered room service for him. Room service on top of the food price, they charge a delivery fee, a service charge see if 21 % and they expect and additional tip on top of that. To me it was / is an absurd to charge 21% service fee and delivery charge and still expect extra tip. Because I didn't added extra tip they called my room and spoke to my son a Minor , about how I didn't tip and that I had used " foul" words with the person that delivered the food.keep in mind that I did not speak to the delivery person, all I did was sign the Bill and she left the tray of food on top of the table. Number one : I am not obligated to tip on top of a service charge and delivery fee. Second: No one at this hotel has the right to call my room 3x and speak with a minor. Period. Each of my room cost me 2600 us for 4 days, which ain't cheap, I would expect a better service and I would expect an adult/worker not to speak with a minor.

    3 nights 4 days and this was between our two rooms the entire time even after having asked housekeeping personally to remove it.

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    Awesome place, the bar Gambit has great drinks and awesome atmosphere. Austin is the man...came up with some great drinks for us.

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    Loved the friendly staff and welcoming of this environment & peaceful space. Definitely have recommended to a lot of my friends!

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    Page 1 of 3

    Ask the Community - The Sebastian - Vail

    Review Highlights - The Sebastian - Vail

    The hotel is in the heart of Vail Village, within a 5 minute walk of everything.

    Mentioned in 13 reviews

    Read more highlights

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    Sonnenalp Vail - Spa seating

    Sonnenalp Vail

    (128 reviews)

    $$$

    We had a wonderful stay and would absolutely return. The location is fantastic -- so close to Vail…read moreVillage, and the complimentary bus service made getting around incredibly easy. We especially loved the spa and the complimentary tea service, which was such a nice touch. The front desk associate who checked us in was very kind and welcoming, and the concierge was extremely helpful and friendly, which made our arrival and stay feel very smooth and stress-free. A few small notes about the room: even though it was very cold outside, the room stayed quite warm at night and we ended up sleeping with the door cracked every evening. The vanity plug-in mirror in our room didn't work, and on the first night we placed the "no maid service" sign on the door, but housekeeping still entered and cleaned the room while we were out. Dining and service were overall great. At Bully Ranch, the hostess wasn't the friendliest, but our server was wonderful and made up for it. The staff at The King's Club were fantastic -- our waitress was from Costa Rica and was absolutely lovely. The German mulled hot wine was delicious, and her recommendation of the Tequila Mockingbird was excellent. I was hoping for a true chai latte, but the one at Trefe Café tasted more like warm milk with cinnamon rather than a traditional chai. On the positive side, the valet and room service staff were amazing, and the spa team was incredibly kind and welcoming -- they truly made the experience special. Overall, a beautiful hotel with great amenities, a perfect location, and mostly excellent service. Just a few small details to improve, but we had a very enjoyable stay.

    SPA review only as I didn't stay at this property. I had a 10am massage but showed up at 8:30 to…read morerelax and enjoy the amenities. They have lockers, showers, sauna, steam room, hot tubs, and pool. They offer shampoo, conditioner, lotion, spf, razors, hair brushes, makeup wipes, cold towels, robes and slippers. This was an amazing spa experience! My massage was the best massage I've ever had. I did a 50 minute Abhyanga massage and it was so relaxing! After the massage, I sat by the fire and enjoyed the peace and quiet. I stayed until about 2pm enjoying all of the spa amenities. They provide fruit infused water and teas. There is also an oxygen bar available for an additional cost. They do allow children under the age of 16, with adult supervision. There were a few kids in the pool so it's not an adult only area which is the only downfall.

    The Ritz-Carlton Club - Just sitting in the lounge and chilling after a long day of skiing.

    The Ritz-Carlton Club

    (40 reviews)

    $$$

    The Ritz Carlton chain has always stood for excellence and this location does not disappoint!…read more It's my first visit in a few years to this spot and I'm so glad I decided to spend the points. Well appointed room, spotlessly clean and fully equipped with all the little luxuries. It has a steam room, and outdoor pool and a very nice lounge for chilling apres ski. There is a shuttle to and from the Arabelle where you have a very short walk to the lift. There's also a tent there where you check your skis and poles so you don't have to schlep them back to the hotel. The shuttle takes all of 90 seconds. Wonderful friendly staff and valet parking - free for the first car. Highly recommended!

    I'm going to go ahead and give this place 4 stars. Why the rating you ask? Well, let me tell you…read moreand give you some details regarding the property. There are different types of rooms in the hotel. Some are managed by Marriott and others by property managers. We booked a two bedroom unit through booking.com. I assumed it was through Marriott but we were in a Vail Resorts managed unit. The place was nice. Plenty of space for our group of 4 to spread out. The 3 full bathrooms in the unit were nice. Good kitchen with a good ice maker. Also, great wifi. Very comfortable bed. Steam shower in the master bedroom. Cookies in the evenings in the lobby. Super nice staff! Why doesn't this place get the 5th star? Well, I think it could be a bit clearer with who manages what. When I checked in I asked to put my bonvoy number on the reservation. Nope, can't do that unless you book a Marriott room. Also, no daily housekeeping. Not a huge deal but would have been nice. Also, $50 or $55 a night, I can't remember, to park your car. That's outrageous in my opinion. Hot tubs didn't seem to be at 104.

    Tivoli Lodge - Lobby

    Tivoli Lodge

    (142 reviews)

    $$$

    Subject Unacceptable Stay Experience Tivoli Lodge Vail 4/14-17 left by choice 4/16 instead of…read morecompleting our stay. My recent stay at Tivoli Lodge in Vail was unacceptable and far below the standards one expects from a property of this reputation and location. We checked in after a winter storm and were assigned room 403 on the fourth floor. The room was freezing, with a heating unit that did not function properly. After contacting the front desk, maintenance briefly attended to the issue, but the problem was not resolved. During the first night, the heat became excessive and uncontrollable. With a new and inexperienced front desk attendant on duty, and the likelihood that no maintenance staff would be available, we were forced to open the balcony door in winter conditions simply to make the room tolerable. During that same night, water began dripping/leaking from the ceiling. The following day, after returning from breakfast, the room had again become excessively hot. The thermostat still did not function. Maintenance was sent once more and noted they repaired it, but within minutes, significant water dripping leakage developed not just a minor drip, but a steady and concerning flow from the ceiling and wall framing in both the entry and bathroom areas. Our carpets were drenched our sock wet At that point, we had no choice but to demand a room change and were moved to room 405, , which was a much larger and nicer room. While the heating system there functioned properly, it still presented issues, including a broken closet handle another clear sign of poor upkeep. What made the situation worse was how it was handled. Housekeeping staff pressured us by their immediate presence to vacate quickly so the room could be reset, despite the hotel being nearly empty. This was unnecessary and inconsiderate. Shortly thereafter, a staff member returned and knocked aggressively on our door over a forgotten item. The manner was inappropriate and unprofessional. Although there were moments of professionalism particularly a mature front desk associate with a Caribbean accent who was pleasant, friendly, and helpful I would also like to recognize her more fully. She stood out as someone who was genuinely trying her best to be kind, attentive, and helpful under difficult circumstances. Her demeanor, patience, and willingness to assist were appreciated and reflected the level of service the hotel should consistently strive to provide. Unfortunately, the overall experience still reflected a lack of coordination, training, and accountability. In contrast, a late evening desk clerk was unable to provide even basic assistance in locating open dining options, citing unfamiliarity with the area. I understand that between-season periods can present operational challenges. However, if the resort is open, it should be fully prepared to serve and satisfy the guests it chooses to accommodate especially when occupancy is so low. We did not create these problems the hotel did. Yet at no point did we receive a strong or meaningful apology, nor any gesture to help ameliorate the situation. Both are not only appropriate but expected under these circumstances. As a result of these ongoing issues, we made the decision to leave on Thursday instead of Friday, as we felt it was simply not worth extending our stay to the schedule day. This only compounded our disappointment it was a choice we made based on our experience. I would also strongly suggest that management exercise better judgment when the hotel is operating at very low occupancy. In such circumstances, guests should be proactively upgraded to the best available rooms rather than being assigned rooms with known or even obvious deficiencies. This experience reflects poorly on the management of Tivoli Lodge. A property that is largely empty has no excuse for assigning a defective room, failing to resolve repeated maintenance issues, and handling guest disruptions so poorly. Tivoli Lodge is a beautiful property with a great location, but this was a sad and disappointing experience. PD ...I would also like to note a truly positive experience during our stay at The Little Diner, a Vail institution well known for its accolades in both service and quality of food, delivered an outstanding breakfast experience. His professionalism, warmth, and attentiveness were exceptional and stood in sharp contrast to the challenges we encountered at the hotel. Jose Pienknagura 602-321-2004 Josepienknagura@gmail.com

    The location is fantastic and facilities are solid…read more First time in Vail and stayed here with our toddler. Was able to walk (literally 1 min) to the village and areas of snow for them to play in. Special shout out to Luke and Donna and the lady the front desk for being so helpful. Will stay here again as our choice for Vail.

    Marriott's StreamSide Evergreen at Vail

    Marriott's StreamSide Evergreen at Vail

    (13 reviews)

    $$

    This place is perfect for a weekend getaway location and property. We arrived and they have a…read moreparking garage, with easily accessible elevators straight to your room. The building is beautiful with a cabin type feel offering seating areas with a fire place to hang out and watch any weather going on outside. (At one point for us it was snowing and absolutely beautiful outside) The rooms are large with 2 bedrooms and two bathrooms, a nice sized living room and dining space and every appliance and kitchen utensils you need to have meals right there in your room. This saved us a bunch of money from having to go out to eat all of the time with 10 people. It was large enough for us to have breakfast and dinner all together in one of the suites. Worked out perfectly. We noticed that one of the remote controls was missing batteries, so we used the one from the living room and all went well. Notified the front desk and they were on it immediately to get us those batteries. Great service! We did take advantage of the hot tub a couple of nights. They have an indoor hot tub and pool and an outdoor hot tub and pool, along with a sauna and a steam room. So many options and all free with your room. This is a great place to also bring a family. They have a playground and a free shuttle every 30 minutes to take you in to town for shopping and dining. This is a great property and I highly recommend then for a weekend or a week stay.

    This was my first time staying here, and I thought the price was good compared to some of the other…read moreproperties in the area. The parking was attached to my building. There could sometimes be a kind of long wait for the elevator though. I had a two bedroom, two bath condo, and it had all of the basic kitchen necessities I could've needed. I was a little unclear about housekeeping as they gave me a flyer which I thought said I wouldn't get housekeeping, but I actually did. The one frustrating thing was trying to add a name to the reservation. At hotels, you can just call down to the front desk and get that taken care of. Here, I had to go to an owners portal (I'm not even an owner.... Just booked it direct on the Marriott website) and fill out a bunch of information about the guest, including their email address and address. It took them a long time to process, and I wasn't sure if the second person was going to end up having issues checking in. So, make sure you have all of your names right on the reservation to begin with! The shuttle was very quick both heading to Vail and leaving Vail. I was a little confused as to where to pick up the shuttle though at the hotel. I stayed in Evergreen and they said the shuttle would pick me up in front of the building, but I didn't know exactly where that was. It turns out that the front entrance is between the third and fourth floors of the hotel.

    The Sebastian - Vail - hotels - Updated May 2026

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