With the recent heavy rains, I found that my bathroom ceiling had sprung a leak with the paint bubbling up. Contacted Rescue Roofing thru yelp and got a pretty quick response asking basic questions such as the nature of the leak and how long has it been leaking. I was setup with an in person inspection a couple days later and had the pleasure of meeting Sam and Eric. They arrived early and were very personable including being prepared with shoe covers. The inspection included first looking inside to see where the leak was then the roof itself. They were equipped with a moisture gun that looked like something out of a paranormal tv show hunting for ghosts. As it was the first time I had been thru something like this I was taken aback when they pulled out a drone and flew it over the rooftop and was able to locate and identify multiple areas that were concerning such as cracked tiles and some mickey mouse work that was done prior. We watched the footage in real time and they used it to take some pictures. Then Eric inspected the attic and took note of other potential problems. In the end they offered reroofing of individual sections or the entire roof with a 30 year warranty (which is one-time transferable) and wood replacement up to 15%. They showed me all their credentials, explained the process, answered all my questions. I did not feel rushed or pressured. Reroofing certainly is a bigger project and hence the price tag, especially given their credentials and track record. Whilst the wife and I decided to "roll the dice" and look to get the leak patched, if the patch work does not hold and we end up deciding to reroof, Sam and Eric would definitely be the first for me to call! read more

PLEASE SEE PHOTOS FOR MY RESPONSE TO THEIR RESPONSE. Also take note of how they gaslight every negative review here (notice the tone of "you must be crazy, we're not..") thankfully, I have witnesses. Original review: This is not to say that they do a bad roofing job. I'll never know because I never hired them, Obviously they've got happy customers here on Yelp. So let me just make it clear that this is not a review of the roofing job but rather a review of the "free inspection" and the sales process. In the 15 months I have lived in my house, I have had to shop around for a flooring project, exterior paint, tree removal/sod installation, kitchen cabinets, just to name a few. This is the first and only company that have given me a price within 15 minutes by just throwing a large number at me without a written report of their inspection, recommendations, breakdown of measurements, materials, labor, warranty info, etc. And that large number is significantly reduced if you make a decision on the same day. Every contractor I have worked with and loved always gave me professional and detailed estimates and never pressured me with a shockingly huge discount if I made a rushed decision. The funny part of my interaction with Gio and Eric is Gio's attempt to close the sale by calling his supervisor "to see what can be done" for me. The scripted call is very familiar to me as I have YEARS of sales experience, eventually with a supervisory role in training new salesmen, from 19y/o to mid twenties before I became a nurse. I did not let them know about my sales experience and just went along. The call with the supervisor went as it should and I gotta say Gio can have a great sales career because he's got many of the techniques down. He built rapport with the client, he created a sense of urgency ("it's now or never" by telling me that other roofing companies are going to be overwhelmed with calls also due to the recent storms), and many more notable sales skills.... But from that moment on when he started writing one large number after another on a yellow pad, eager to start next week, and kept pushing me... he was no longer a roofing expert but simply a salesman to me. He also became irritably pushy.. A pushy salesman--that's what killed it. I liked these guys until the sales tactics and pushiness. What kind of financially responsible homeowner would decide to take out a $40k loan within an hour of having these guys in her home, without shopping around first? I don't even know their bank and their 11% interest rate is too high. I did not get to where I am now financially by hiring the first contractor that gives me an estimate, by not shopping around first, and also by not taking my time to decide on the financial aspect first. Gio was not accepting any of my objections (another sales technique). Another complaint I have is that when Eric used the thermal imaging gun, he clearly kept saying "yes, that's ALL water" on the areas where the imaging was blue. This created a sense of panic in me, and they used these findings to pressure me during the sales pitch as well. But after they left, the water remediation manager pulled me aside and explained to me that the thermal imaging gun showing blue does NOT automatically mean water or moisture, the thermal imaging gun detects VARIATIONS in temperature. Blue areas mean cold areas and MAY mean moisture, but one still has to physically check to confirm moisture. Maybe, there really was moisture in those areas, or maybe it is just winter and those areas are missing insulation... But the way we heard Eric keep saying "oh yeah that's water.. Those are AAALL water" with so much conviction just added to the "shady sales tactics" I experienced with Gio. I also explained the insurance claim I have for the water damage in my house. One of the reasons I called them was to help figure out the source of the rain water that leaked in my daughter's room. I thought they'd give me a report of their inspection to submit to insurance. But they never did. They were never going to, because they were just there as SALESMEN, not the reputable roofing experts that they make themselves seem on Yelp. Is it true that my roofing still needs work? Yes! That may be one of the couple things I'd agree with these guys: that I need a new roof protect the big girl investment that is my house. But I won't be getting my new roof from Rescue Roofing. read more

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I reach out a few roofing contractors and this contractor contacted me back within 10 minutes and I chose to work with them. Thank you Eddie and Gio and the whole team for your amazing service. The craftsmanship is incredibly beautiful and very impressive. This crew are very respectful, trustworthy and hard working people. To be honest they are not cheap, because there has no hidden price and you get exactly what you pay for the service. Thank you! read more

George was very helpful and informative. I highly recommend Rescue Roofing. Warranty is also great. Easy to reach Foreman.

If you're like me, you've been putting off a new roof for about four years.... It's a scary world out there in finding a good roofer AND who won't utterly rip you off. Everyone has heard of the horror stories roofers give you an initial estimate, which is great if not reasonable and then once they start doing the work, they try to add 5000 extra dollars because of stuff they find or they don't honor their work. I was stressed out about doing this, but it had to be done. Like everyone else, I immediately ran to the reviews. So, here is my experience. they sent two contractors ( NICK and ALLEN) to come and give me an estimate. Nick and Allen were absolutely phenomenal. I grilled them on so many questions on so many details even demanding to see it in writing, and these guys came through as if it was no problem. They had drones come and take pictures of my roof. They measured they looked at support beams They looked in the attic, they took photographs of everywhere they looked, and they measured some more. Their price was very reasonable. They showed me their license and insurance which I verified through the Better Business Bureau. When I agreed, they finished the job in three days. The workers who came worked hard , they were very clean and after each day they would walk around and pick up all of the loose nails, trash and debris. Every day, Nick, or Allen would come by to inspect the work and the workers. they would ask me if I need anything or if I see any concerns. The job didn't go perfect which is expected on any job. One of the support beams of my patio ended up snapping which they replaced without any extra cost and the work done to replace it makes it look original which I was super happy about. When the work was all completed, the roof looked great and the rafters looked even better. There was no trash or debris anywhere. Nick is one of the main guys I message back-and-forth with still up to this day as he randomly checks in to see how the roof is doing since we've had record level rains which I think is phenomenal. Thank God I did the roof when I did do it because there has been nonstop rain and my roof hasn't leaked a drop. So if you were like me, and you're out there, terrified of being ripped off taken advantage of, or given poor quality work, I would recommend this roofing company. Don't get me wrong. I am super grateful this is over with, but I really resonate with people out there looking for a good roofer because there are some terrible ones out there. If you're lucky enough to get Nick or Allen you will understand why I felt writing such a good review for them. If it wasn't for their sales pitch, being honest and direct, I would've never gone with the company. These two guys deserve a raise. It has been six months now we have had extremely strong winds. Unbelievable rainfall even hail, and my roof is perfect. read more

They stand by their warranty and showed the same work ethic and courtesy as they did on the original job. It's been about a year from the original roof work, and we discovered a small leak. They came out quickly and fixed it, and it has held in the two heavy weekend rains since. read more

Recently Rescue Roofing completed a job for us and I would rate them on these points; * Presentation - By far the best presentation for the job. Very thorough. * Communication - Kept us appraised with the progress of the job. * Cooperation - No job is without glitches. They absorbed some of the unforeseen costs and cooperated to keep costs down. * Timeliness - Project was completed without any undue delays. * Results - We are very pleased with the results. The new main portion of our was well integrated with our existing roof read more

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*2/4 update* Saro, one of the owners, met with me and provided a lot of background around their training process, their approach to fixing roofs, workload during this time with the recent rain, etc. that provided a lot of context in the matter which was very helpful and appreciated. At the end of the day, we have a felt paper underlayment which is not as durable and their recommendation was to replace that and lay new tile as changing individual pieces of tile would not maintain the same level of waterproofing. I do believe this is an honest business and my particular situation was the result of some miscommunication and misunderstanding. *Previous update* When Rescue Roofing came to inspect the leak at our property, they showed me photos of our insulation being soaking wet. We have since had 2 other contractors come by to inspect the attic and insulation, these contractors were unable to find any wet insulation. I also went into our attic myself and did not see any wet insulation. My experience with Rescue Roofing has been very negative in that what Rescue Roofing told me was drastically different than what other contractors have told me and Rescue Roofing failed to detail their findings in their quote as well as NOT include any pictures of the wet insulation and damaged underlayment (which another contractor also said is perfectly fine). Why would they not include this? It is standard practice for a contractor to provide these. *Original review* We have a leak in our roof, which became apparent from the heavy rain that has hit LA in recent weeks. I called Rescue Roofing Construction to get an inspection done. First appointment, they didn't show up. They later called and said one of their employees injured themselves. Fair enough, stuff happens. We rescheduled for later in the day, again they did not show up and there was no call letting me know. Instead, I was sitting around waiting for someone to show up all to no avail. Rescue Roofing Construction shows up on the third attempt and they said they BELIEVE the leak is due to the underlayment and their recommendation was to: 1. Replace the underlayment and tile for about 1/4 of the house (i.e. where the leak is located) at a cost of $17k. 2. Replace the underlayment and tile for the entire home at a cost of $55k. I know the roof and underlayment are fairly new so this recommendation of theirs seemed to be overkill and unnecessary. That said, I got another inspection and this other roofer said the underlayment looks FINE. They did notice an issue with the flashing on the roof and said there are a couple of tiles that need to be replaced. They quoted me $800 to get it repaired. This was a drastically different diagnosis than what Rescue Roofing Construction provided. My thoughts are that Rescue Roofing Construction did not conduct a thorough inspection, because if they did why did they not notice the issue with the flashing on the roof? Instead, they opted to propose replacing the underlayment for 1/4th of the house or the entire house, both of which are UNNECESSARY. I would NOT recommend Rescue Roofing Construction for the reasons stated above. read more

Nick and the Rescue Roofing team are amazing! We found a few leaks on our roof and hoped to get that fix before more rain came in. They were prompt in response and came the next day for an estimate. Nick was super fast in keeping me updated on when they would be able to start. The crew was fast, efficient, and cleaned up after they were done. So far there have been no more issues with the leaks and highly recommend Rescue Roofing! read more

They did an outstanding job on my roof. They were professional, efficient, and the quality of their work is top-notch. I highly recommend them for any roofing needs. read more

After two weeks of vetting, Rescue Roofers landed my #1 pick amongst 5 competing companies. My main point of contact was Eric. He gave me peace of mind in making an educated decision, regardless of which company I was to choose. Rescue Roofers provided the clearest, most concise contract, and Eric diligently explained all parts of it- line by line. After speaking with him, I became familiar with the industry standards and identified pitfalls in other companies' poorly written contracts, overpricing, and quality of services. Although Rescue Roofers were not the cheapest options, their honesty and transparency are why I selected them. One day after signing the contract, they attained the required permits and began demolition. Then six days later, they finished a complete re-roof. Given the time-sensitivity of other projects within the home, it was important that they finish the project sooner rather than later. Eric was unaware of my need for a quick turnaround but delivered a clean and finished project three days earlier than expected. When it came to financing, Arthur was very kind and thorough in explaining the loan process to my mom. Her skepticism changed as he explained specific numbers, due dates, and concepts like no early payout fees. (Note, financing was with a third party company) Again, the company establishes trust by educating its clients on related procedures to make educated decisions for themselves. Also, we ran into a few hiccups in attaining the actual loan, but they patiently worked with us to adequately compensate them for their already completed work. Again, I'd like to reiterate. Rescue Roofers were not the cheapest option, but I have no regrets about choosing them for the job. read more

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Nick and Adam responded to our request for reroofing our home. They were very knowledgeable, helpful and professional. They took their time to clearly explain the process and show samples of the high quality products they would use. Their price was higher than two other bids received but they quoted for a 50 year product and the others a 30 year, so that makes sense. since the roof on the other buildings are all 30 year roofs, we went with another contractor. I wouldn't have hesitated to go with them if things had been differen. read more

One of the best decisions I've made!! Great prices and Customer service!!!! Gio, was awesome, very friendly and and kept updating me throughout the whole project. Will definitely recommend, Ask for Gio!!! read more

I had a very serious leak cause a lot of damage due to recent storms. A lot of roofers look at it, but they all were so flaky. They'd either ghost me, not bother to follow up on estimates, or just were very hard to get in contact with. Allen from Rescue Roofing showed up and gave me a similar diagnosis as other roofers (so I knew it was a proper analysis) and detailed how they'd fix it. He even went to bat with me when I had to battle my insurance company throughout the claim. We did it under permit, passed inspection, and no more leaks! Great work--I'd highly recommend them. read more

I contacted Rescue Roofing with a very tight deadline to replace the roof due to an insurance company inspection. The roof was over 25+ years old and the granules were already coming off. Eddie came out with a second roofer with his company. They were prompt, informative and gave a quote right then and there. Although the quote was the second highest, they were the most professional company that was willing to invest their time and the answering any questions or concerns. They went over the scope of work, the schedule of payments and time it will take to replace the roof and get the final inspection done. I dealt with vendors regularly and I have to say that I am 100% satisfied with the work and workmanship of this company. Additionally I also want to thank Eddie for being a professional at what he does best! Thank you! read more

Rescue Roofing Construction - Roofing Near Me

Rescue Roofing was quick to respond via Yelp app and easy to speak on the phone. The agent on the phone was so nice and understood my urgency with my roof leak and ceiling collapse during the storm. Nick came out and made sure everything on the contract was taken care of. Thank you for the quick turn around! read more

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Guys came out today for a FREE estimate and did exactly that. They used a drone to take photos of issues with my roof and provided a report with their findings. Super helpful and friendly staff. Give them a call to schedule now! read more

We recently worked with Rescue Roofers for an unexpected leak. James was very easy to work with and kept us updated daily with photos and prompt txt messages. The work was swift, painless, and well executed. They started a week early and it took only a few days. The job site was well cleaned at the end of every day. We would work with them again. Ask for James! read more

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Bought a 20 year old home with concrete roofing tiles. Needed the underlay checked (~20 year underlay lifespan), called rescue roofing. A next day appointment was able to be scheduled. James and Allen from rescue roofing showed up on time. They were thorough and extremely helpful. They used a drone to examine the roof and climbed up in my attic, they gave my underlay a clean bill of health and told me to have it re examined every 3-5 years barring any leaks. All of this was done free of charge. At 20 years old the underlay does need periodic examinations, and James and Allen gave me their honest opinions, that it's good for now and to periodically reevaluate. I'll be calling Rescue Roofing in 3-5 years to reevaluate and I will definitely be getting a quote from them on this repair when the inevitable time does come. read more

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Giving a shout out to our main guy Eddie M. who we had an opportunity to work with when we replaced our roof 2 yrs ago. Eddie was very pleasant to deal with during the whole process. He was thorough in explaining all our options during our first meeting and always made himself available to all our questions from beginning til the end of the project. SoCal was just hit by a a bad storm the past few days. Much to our surprise, we started having a bad leak on our ceiling in our dining room on Day 1 of 3 of the storm. There was water coming out from the chandelier. I immediately called the company because we feared that the leak would cause bigger damage. As expected, I was told that they were trying to prioritize all calls which I understood and will send someone soon. After 3 calls though I was still not given any ETA. Texted Eddie and immediately received a response from him. He then just informed me that he moved to this new roofing company as their general manager (well deserved promotion ). He could have stopped there and referred me back to my roofing company. Instead, he went over and beyond to help us by reaching out to his previous contacts to get someone come to our house to check out the roof. The guys came the next day...found a displaced roof tile and fixed it. We haven't personally worked with Rescue Roofing Company, but they will be our first go to our future projects since Eddie is now there. He is an asset to any company. Check them out! read more

Sam did a great work for my rental property. He's extremely honest and knowledgeable. Help me a lot with the permit's process and the guys was extremely professional. I'll definitely recommend him to anybody that looking for a straight forward roofer and friendly prices. Thank you again Sam for all the efforts you put for me. read more

Sam was great! Rescue roofing was the only company to say they just needed to fix a portion not the entire side of my roof and the price was right on target. Crew was as on time and finished the job on time. Thank you so much! read more

Rescue Roofing replaced a section of our roof that was leaking around our AC unit. We were out of town during the repair and they were extremely accommodating during the repair. Eddie sent us frequent updates and pictures throughout the project and the quality of the work was great! read more

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Rescue roofing construction is an amazing company. Very responsive and analytical when coming to solving all my issues with my roof. They came quickly and resolved all my issues with roof. I would highly recommend them for any roof repair you need you will not be disappointed!! read more

There are issues occurred after project was done, but the company responded to me right away, which is really appreciated. read more

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Professional, highly skilled, full crew, fast, communicative, and friendly. They repaired a reoccurring leak in my roof, and guaranteed it for 30 years. I never have to worry about it again! read more

I recently bought my house and the rain we had couple weeks ago I noticed a leak in the ceiling of the attached garage. I knew at that moment I needed help. I found Rescue Roofing on yelp. Read great reviews so I contacted them. James (Foreman) came out to do a free inspection. Noticed that the roof was already 30 years old and parts of the house needed re-roofing. James was professional knowledgeable and their quote was reasonable as well. He walked me thru the process step by step. James visited my home a couple times to make sure project was going smoothly. He always available with any of questions. The crew working on site were very respectful and did an excellent job with all the prep work and clean up. They took precautions to make sure my pool and landscaping was protected. I would highly recommend Rescue Roofing to my family and friends. read more

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This roofing company is professional , Honest And reliable. Please don't hesitate to give them a try. Because we did and overall is a pleasant experience. Thank you Arthur & James and your team for the work! Keep it up the good work! read more

IDA Development dba Rescue Roofing after initial sale never saw "foreman" Sam K again on property. No clear communication, not detail oriented. Different company used to remove old roof. I would not recommend this company. read more

They are very honest and friendly. Yesterday Eric and Sam came to check my roof to see any leakage( there is water leak from the roof) They even have drones to check ( very technological and upgraded) on the roof and show me on the screen . Of course Eric went up the roof to check to see what issues on the roof. It turns out drain clogged issues or tiny crack on the edge of roof. They told me to bring plumber first to resolve issues and then seal the crack with handyman. They are not like other roofing company to try to rip you off to say fix/repair the roof. They are very honest and trustworthy. I highly recommend this company. Also they said they have 30 yrs warranty for roofing job if they do. Thanks Eric and Sam! read more

Appt was set up. We waited, but none showed up or called. That lets me know how they conduct business. Negative.

Rescue Roofing did a great job of putting on a new tile roof with gutters! Now there are no more leaks or patio flooding! I highly recommend this company and especially Eddie who was our contractor and job manager! read more

Just completed a major project replacing the entire roof of my house. The work was outstanding and the high quality appearance of my roof is adding value to my home. I was extremely impressed with the professionalism of John, the project manager. I was also very pleased with the work of Alex, the work foreman. I would recommend Rescue Roofing to anyone needing roof repair. George read more

Had a really great experience with this company. Allen and Adam were both very responsive and helpful throughout the process. Their inspection and explanation of the proposal was extensive and detailed. Ultimately my roof was replaced without delay and we are very happy with the finished product. Would be happy to work with them again. read more

Rescue Roofing Construction - Picture of finished roof - Roofing Near Me

I have recently upgraded my roof with Rescue Roofing and I was very delighted with results. 1. efficient 2. ptofessional 3. customer oriented 4. clean and honest. Will definitely recommend to others Sam the contractor was phenomenal and righteous. read more

I reached out to Rescue Roofing after discovering a leak in my bathroom. Within a couple days of the week, I had an inspection, a quote, and the leak fixed. I just bought my house, and there was a faulty skylight that had to be dealt with, and they were on top of it. Eddie and Gio came out to my house and handled business with a smile. They were kind, professional, and I plan to Work with them again on my roofing needs. I have a terra-cotta tile roof in the front and a shingle roof in the back, and they were deeply knowledgeable about both types of roof. Thanks guys and thank you to your repair team led by Javier. Hopefully this El Niño doesn't screw me but if it does, I know who I will call. read more

This review is a few months overdue. Overall, great experience with Rescue Roofing Construction. The folks we worked with were James and Harry. From the beginning, the experience was great. Our relationship started with a free consultation. We needed to get our roof replaced. Harry and James came to inspect our home and did both an exterior and interior review to understand the condition. We consulted with a few other companies and no one else did this. Harry explained they wanted to understand the structure/foundation and disclose conditions found so nobody had any surprises. Through this, they discovered our HVAC system needed work as well (house was from early 70s and no maintenance has been done for a long time). I greatly appreciated this attention to detail. They also took drone footage of the roof to get a full 360 view. After a thorough consultation, my parents who are hard to impress felt comfortable and confident in their abilities. We shared timeline with Harry/James and they were able to make it happen and even worked with their manager to get a better deal for us. Shoutout to Nick as well. James was our main point of contact through the process and he was friendly, communicative, transparent, and available. There was alot of back and forth between the electrical contractors and the county and James ensured I was informed. Roof looks great. HVAC system is running well. Thanks Rescue Roofing! read more

My fiancé and I have been in our home for 2 years and have been working to make our home more efficient. To prepare for solar, we looked up Rescue Roofing Construction to inspect and upgrade our roof. Our Project Manager Eddie was thorough in describing the details of the project and was upfront in telling us what we might expect. He also provided regular updates on the project status and fit us in ahead of schedule. The project took a few weeks, but the team did a good job finishing up the job and cleaning our space thoroughly. We're excited about the results and look forward to the next 30 years with our home. read more

Rescue Roofing Construction - Roofing Near Me

This company was ON IT! ADAM was our main contact and he made the process so easy not only dis they have the best price and didn't feel pressured or like we were in a car dealership ( so many other companies made us feel like we had to negotiate to get a better dealor super pressured to commit right then and there it felt horrible when you are trying to make an educated decision on a huge investment) BUT Adam came in gave us his price, timeline all the info we needed even gave us our financing options if we chose to go with them. He was here checking during every step of the process explaining every step and it gave us peace of mind. We appreciate you Adam! Thank you we recommend you to everyone who asks! read more

I don't usually write reviews, but I just had to hop on here to say that I could not be happier with the service at Rescue Roofing. Shopping around for an entire roof replacement can be such an overwhelming experience, especially in the beginning when you start getting estimates thrown at you. What should be in it? What shouldn't be in it? Does it cover everything your roof needs? While soliciting bids from multiple roofing contractors, it felt like most were only primarily interested in upselling me; however Adam was different. He gave me absolutely no sales pressure, did a very thorough job of inspecting the problem, and in the end quoted a really fair price. Through the entire roofing replacement process, Adam responded to all my concerns promptly and took care of them immediately. At each step of the way he came by to check in and make sure that I was satisfied with the work-in-progress before moving onto the next step. He was VERY KNOWLEDGEABLE and GREAT AT COMMUNICATING all of the contributing factors to any issues or concerns that arose. He always offered multiple solutions, was very professional, and made sure to prioritize making the entire process of the roof installation be as painless for me as possible. Adam was just a great guy. He was over-the-top generous with his time and advice. I've sent him so many pictures of my roof with so many questions, I've lost track. He knows exactly how to help people, build rapport, and earn loyal customers. His crew were always friendly, hard-working, and never complained or showed discomfort at any of my questions or requests. I could not be happier with the service. From the positive experience I had, I highly recommend Rescue Roofing. read more

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