I found Rescue Roofing off Yelp and had many different companies to choose from. In the end, Rescue Roofing wasn't the cheapest but I believe they were the most knowledgeable of my roof and its problems. They also had the best warranty of 30 years labor and 30 years material which can be transferred once. Anyone looking for a new roof should definitely consider them. Be advised though that if your roof is 20+ years old you will most likely have an additional charge to replace the old plywood underneath the tiles. It is impossible to estimate without taking off the tiles because you won't know the condition of the old plywood until the tiles are removed. Although another charge, new plywood increases the longevity of the roof and the value of the home. Foreman John came out on a Sunday to look at my roof and explain its issues. He was definitely knowledgeable in my roof and what it needed for it to be fixed. The true test will be how it stands up in a big storm but I am relieved that I have 30 years warranty for any issues that may arise. read more

My mom desperately needed a new roof (plywood and shingles)... and I needed a company I could trust. Eddie and Gio answered the call... they took the time (almost 2 hours) walking us through the options. They were kind, respectful and genuinely good people. I had a good feeling about them, and I'm glad I trusted them with my mom's home... They were easy to communicate by text. Their workers showed up on time and sometimes EARLY. They took pictures, videos, and were fair with pricing. I will recommend Rescue roofing and Eddie/Gio to all my friends and family. No bs, and I'm not a paid sponsor. It's rare to find these qualities in a construction company. Glad we went with Rescue read more

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Roof looks amazing and the warranty was the best one we came across. The price however was one of the highest but I trust it's for the materials and quality of work. My wife and I didn't want to cheap out on a roof so we went with this company. Unfortunately our price had doubled (price of a brand new car of the year at that point) after the demolition was done because of how bad the wood was underneath and we were recommended to put new plywood over it and we were told it would provide better support instead of replacing all the wood. We were also told it would be more money spent and risk the possibility of leaks later on if we tried replacing the old wood. The inspectors were informative of the work needing to be done but at times they did come off as more of salesmen trying to make a sale and get their numbers up. However we went ahead, bit the bullet, and approved the work. The job took about a week or two. I would have liked more communication on when workers would pass by because sometimes they would show up unannounced. Also I had found our Blink cameras on the floor under the roof rubble a couple times even though I had offered to remove them. Nevertheless the roof is done. It looks amazing. Time will tell if the work and warranty was worth the price. I will update my review accordingly. read more

They repaired my parents' roof a year or two ago. During the recent rain storm we had, my mom noticed a leak in the area that supposedly has a new roof. She's been contacting their office repeatedly for someone to come just inspect and see what the issue is. Office said they'll call her back and never did. I contacted the previous foreman, Sam, but unfortunately he said he's no longer with the company. We just need someone to be back to us and see what's wrong! I really hope they respond because they offer "30 year warranty" on their work. That warranty is not much use if they don't honor it. read more

They replaced my roof in 2024. My roof is leaking and now they won't even call me back. I have a 30 year warranty.

They did my roof 37,000 iin Octobr2024 and put the gutters in and now they are falling down. The clips are showinig I called them no answer and they went out of busines. Muy warenty will not be honored now my phone 626285 3407 cell 626 590 1696 E MAIL oreokat@att.net Cell 626 590 1696 read more

I found Rescue Roofing on Yelp. The representative, Eddie, was incredible, detailed with all the information on the company profile, and reliable every time we needed to reach him. We are so satisfied with our roof. They were very professional and constantly cleaned by the end of the work day. I recommend these guys all day. read more

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Everything went well. Quality, clean, fast work was done. I am glad and happy to recommend them to all my people. read more

Rescue Roofing Construction - Flat roof - Roofing Near Me

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The whole project took about 14 days from start to finish. They handled both the solar panels and the roof. The initial meeting for estimate with John and Allen was great. They were professional and friendly. It was a good sign when they were on time, and inspect the roof prior to going over the estimate. They were thorough and provide all the details. Their manager Abe followed up after the estimate meeting and willingly negotiated the pricing. When the project starts, their crew was punctual, and they were on top of communication. They pulled the permit and took care of inspection scheduling. They consistently provided updates, with pictures where applicable, through every steps. When we had issue with a facia board they installed, they fixed it the next day. I have had bad experience with contractors (the ones that doesnt show up when they said they would, or show up late, or dont communicate, and do bad work), so I can tell you that this company is great and worth their price. They are not cheap, but you get what you paid for. Overall, I would recommend them to anyone who ask. read more

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Work was fine but after the first rain, it was discovered that there was a gaping hole in roof deck. They repaired it for free but only after water leaked through the ceiling underneath read more

This is long overdue review. I had a pleasure of meeting Allen and John from Rescue Roofing Construction . The proposal stage was very informative. Allen performed a very thorough inspection of the attic area & three (me, Allen & John)of went out to see up my leaking old roof. And explained to me what are they going to do. So, I took a chance and hired Rescue Roofing to do my roof. Allen consistently provided updates (send me pictures). Along the way , I had an issue with my front cameras being disabled. I expressed my concern to Allen and sent his electrician to my place to fixed it. Thanks Allen!!! I'm proudly recommend this company Rescue Roofing Company. Ask for Allen !!! read more

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One piece of my roof tiles fell down which I want to fix as soon as possible. I asked some of the companies I found on Yelp including Rescue Roofing to come and give us quotes/estimates. They found some of the other edges of my roof are sagging too. I got several quotes from 4 roofing companies. I picked the one who gave me lowest price due to my limited budget, which was a big mistake. That company came and opened up the roof and then they said that they discovered new damages and doubled the price. They under-bided and tricked me into hiring them. During my conversation with them multiple times, I lost trust to them and decided to end contract with them. Allen from Rescue roofing gave me a good impression when he came to inspect my roof. So I turned back to him for help. Before Allen gave me a price, he went on to the roof himself, fly a drone over my roof, and got in to my attic to investigate what the problems are with my roof. He even brought several roof exports from his company to come and estimate the work needs to be done, how it should be done and how much it should cost. They did not give me the estimates until they were sure about all the work needed to be done. He eventually gave me a quote that includes everything needs to be done, explained to me how it should be fixed, and promised on the contract that no change of orders! Allen gained my trust on the project and I decided to hire them, although their prices are not the lowest. During the project, Allen communicated to me of progress they made every day. And let me know what have been fixed with pictures. They visited the site to make sure the work is done properly and asked me for any requests. Overall, the working staff did a great job to fix my roof. I attached some pictures that shows before and after the fixes. They finished the work quickly. They also gave me one year limited warranty because of partial fixes. I would definitely recommend them to my friends. read more

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Recue Roofing did a great job on a few sections of our (not small) Pasadena "Spanish Tile" roof - most of which was 97 years old and - until recently - never previously leaking. Another part, only 25 years old, was also repaired, once it was opened up, inspected, and determined that indeed the two skylights were in fact leaking water into the roof and had to be replaced, which was timely and well done. The crew was professional, industrious and careful, they preserved as much of the old (1926) tiles as was practicable, thus they kept the costs down and the quality up. I inspected the work on my own as it progressed, as I could gain access due to the layout of our two-story house, and was fully satisfied with the care and thoroughness of the work. Of course the Rescue crew and Pasadena cIty Inspector also approved, and the roof was finished just in time for another deluge. James, Rescue's agent, was on the ball and very responsive. During this time heavy rain interrupted the project a few times, and the crew was there immediately to put tarps over the exposed areas. Of course we got a few bids, and the price was competitive, but at the start, it was James who made us feel confident giving them the contract. read more

Rescue Roofing Construction - Done was the lower part in front, the whole roof above flanking the chimney, and one side of roof over the balcony to right. - Roofing Near Me

Rescue Roofing sets the bar for communication, customer service, and work quality. After making an appt, I received a phone call the day prior to my appt to confirm. I also received a text 15min before arrival. Adam and James were very knowledgeable, professional and approachable. They did a walk thru of the roof, attic, and looked at the area that had a leak. They provided the company background with credentials. They then provided a quote. When we decided to move forward, they created a multi person text chain to give updates, photos, and any changes in scheduling... life happens and things change, but they took the time to communicate it. The job was completed fast and we were so pleased with the quality. read more

Rescue Roofing Construction - Roofing Near Me

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Rescue roofing has been amazing! They came out on time to provide us a quote and the price was extremely reasonable! They did a great job with my flat roof replacement and cleaned up the area after they were done. They have a warranty on their work and am glad I went with them! Sam has been very professional and communicative with us throughout the whole process. My family has recommended them to many of our neighbors for their excellent price and communication and most importantly, honoring of their warranty ! read more

We had an issue with our HOA and needed to get some estimates done for our roof repair. Talk about responsive, Tammy called me right away I explained the situation and Eddie was here within an hour. I cannot tell you what it means to finally talk to someone who is honest and not just going for the upsell. Now that I know what we need, can't wait until they get to work. I finally feel like we won't be throwing good money after bad. Professional, punctual, polite. When you start with those three things it should be a great job. Stay tuned.... read more

I am not sure if they are doing a good job or now when it comes down for actual roof installation. The appointment has been scheduled and confirmed several times. It is 10am on Sat while I have to compromise other my weekend morning errand. Someone called me at noon, saying his secretary couldn't reach me in the morning and that is why no one showed up. I did not get a single phone call in the morning. They could simply acknowledge that it was their mistake but he insisted that a phone djd not go through and wanted to reschedule. I said no and told him to move on. He insisted that they have "millions good reviews" but I don't want to give a job to a company who doesn't care an appointment with a customer. Hope they don't do it for another customers. read more

We contacted rescue roofing as many roofers didn't know how to help us in this weird situation our previous owners of this house created a roof to make extra rooms in this house. Anyways, sam came and took a lot of pictures and he was explaining us what we needed to do to make our roof up to code. He let us know he will be sending us a quote in the next couple of days and it's been weeks guys... i been reaching out my text, by phone, by even YELP. And they only kept telling us Sam will give you a quote in a few days.... I don't appreciate that Sam took a lot of pictures of our house and made us feel like we were going to actually get help from this company to only be ghosted completely. We were really hoping to find a honest company to help us with our roof issue we been having for 3 years now. Thank you a lot for ghosting us Sam and Alex. Update: We told Saro to talk to his team about our house situation as again. WHY DID SAM TAKE A LOT OF PICTURES OF OUR HOUSE if in the end NO ONE in this company wanted to give us a quote since the first interaction... then the owner won't speak to his own team to get information. They called and texted me directly which I found very unprofessional as we no longer are interested with working with this company. The owner was very persistent to receive again the details of our home. So basically doing an on the phone estimate. We told him no, talk to your team and again gave us an excuse that he need the information from us. This just shows me that they care more about the reviews than the customer. read more

Rescue Roofing Construction - I still haven't received a quote... and why did sam take pictures of our house if he wasn't planning on helping us! - Roofing Near Me

This company did unnecessary maintenance on my rooftop. This business did unnecessary rooftop maintenance that did not resolve the leak. He used a drone to inspect the rooftop. I was told by his inspection that the roof tiles are fine. That was not the case, after the rain the leak increased. Through another company's physical inspection, they found many cracks in the tiles. The sales asked many personal questions and failed to give me an answer to the cause of the leak. The salesperson was only trying to make money instead of finding the cause of the leak. When I asked him to do a physical inspection, he stated that he didn't need to and that his flying drone could do that. Not really. It was disappointing that I trusted this company and they charged a big amount of $$$ to do 45 minutes of the maintenance that did not stop the leak. read more

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Let me just say-- Rescue is one of the best companies around. Period. I know that sounds pretty vague, but I mean it in general. It's been a while since I've received service this personalized, quick & efficient, and HONEST. I needed my roof repaired, and contacted Rescue as I found them on Yelp. Within a day of calling, their foreman, Arthur showed up on site, and provided me with a comprehensive quote and specified explanations of the damages on my roof/what work would need to be done. The professionalism alone was enough for me to accept. Remember, they call themselves the "no change order contractor" and they proved it. As they began work on my roof a few days later, they found more damage than they had anticipated -- and DIDN'T UPCHARGE ME. Let me rephrase that. They found MORE damage, but DIDN'T ASK FOR MORE MONEY. What you see is what you get out the door. The roof was completed within two days (the estimated time range for MY roof- this varies obviously for every customer), and I couldn't be happier. I would and will recommend Rescue to "rescue" anyone who is in need for construction assistance. THANK YOU! read more

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They were great! They got the estimate and job done quickly, and the price was right. Very easy to work with. Highly recommend! read more

I posted a job for a handyman I need it done, where three ceramic roofing tiles had fallen off my roof during the wind storms. Just three "decorative" tiles. They called me right away and made an appointment to send someone out to give me an estimate. The person who came out to my house told me they are minimum job was $2,500. They obviously hadn't read the job posting before trying to jump on any work. It seems they're desperate, which I can understand. However, they completely wasted my time. read more

We are so grateful to the Rescue Roofer team (Eddie, Geo, and Nick) for the amazing work they did for my parents. They went well beyond our expectations and made us pat ourselves on the back for choosing them for this job. My husband and I had several companies come evaluate my parent's roof, and in the end we decided on Rescue Roofers because of how professional and transparent Eddie and Geo (foremen) were compared to others. My parent's house was way overdue for a new roof and it turned out to be quite the ordeal. Despite facing some unexpected challenges (3 roofs layered on top of each other) and a stubborn elderly home owner, Eddie, Geo, and Nick, from the Rescue Roofers team handled it with impressive professionalism and expertise. They managed communication with city officials and the home owner (my parents) with patience and determination. They also kept me and my husband in loop (we live out of state), sending pictures and updates until the very end. I really appreciated their dedication to ensuring the longevity and durability of my parent's new roof, even in the face of unforeseen obstacles. Eddie, Geo, and Nick ended up saving my parents money, even though the job should have been valued way higher. I really can't emphasize how their commitment to staying with this job, despite the circumstances, was both incredible and a testament to their professionalism and consideration. The company may come with higher estimate compared to others, but with them you can be assured that there is no "cutting corners" or price gouging. It will be fair to what your roof's needs are. The guys are very much willing to work with you, especially if there are roadblocks along the way. We had rain after demolition and the tarp team was AMAZING. There were no leaks or tarp weakening and this was during the "atmospheric rivers" storm that came through LA. read more

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Rescue Roofer to the rescue! During last month's heavy rain, our roof started leaking through the ceiling. We just moved in last November and knew the roof needed some work. We did not know it was leaking ... in five places! We contacted a few roofing companies to get quotes (Yelp is fantastic for this). Rescue Roofer is the only company who actually went into the above crawlspace to check things out. All of them looked at my leaky ceiling from the living room, went on the roof and stated the obvious issues we were aware of like ventilation sealant and there being layers of shingle on shingles on shingles. While we were at it, we decided to also have the roof on our additional unit replaced and discovered the original wood shingles under 3 other generations of shingle technology! James was the Forman who helped us organize the project and took care of everything start to finish. He was communicative, patient, and worked to make sure this was done quickly and efficiently. The men doing the roof installation were also awesome. They cleaned up after themselves and took precautions to make sure our landscaping was protected. They were super efficient and could all have second careers in Cirque de Sole. The job was 100% complete within a week from consultation to final inspection with the city. This was THE smoothest, least stressful, and fastest home improvement project we've ever experienced. I think this is in part due to the fact that they only do roofing, so we were not dealing with contractors contracting and multiple companies trying to work effectively together. If you need help with a roof, Yelp Rescue Roofer! I wish they did solar! read more

Rescue Roofing Construction - Roofing Near Me

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Great guys to work with and very communicative and responsive. Adam helped me through the process and his crew did an outstanding job. Left The work site clean and did quick work of the repair (fascia replacement and beam repairs due to humidity). read more

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We needed some fast work after our house painting job discovered some issues with our roof drip edges and facia boards after they removed our old rain gutters. We reached out to several roofing companies, but most were booked a month or two out. Some didn't even do roof repairs, only new roofs. So after finally finding 3 companies to get estimates Rescue Roofing certainly lived up to its name! They came out the same day we called for an estimate. Allen, the foreman, was very nice and capable. I also worked with Abe in the office on the paperwork and scheduling...he was also very nice and responsive! I learned they also install rain gutters so we got an estimate from them on that as well. We negotiated a bit on the price and Rescue Roofing ended up having the best overall price. On top of all that, the job was done within 1 week and with quality! The workers were all very nice to work with and were quick to resolve any minor issues we noticed. I only give reviews for truly exceptional service (or food )... Rescue Roofing certainly fits in that category! read more

Unmatched service and understanding through the entire process! Not only is their Crew very professional, they stayed in constant communication regarding the completion status, next steps and displayed compassion for our Family's circumstances during the Eaton Canyon Wild Fire. read more

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I'd like to thank the Rescue Roofer team for getting this challenging project completed! After requesting for a quote, James and Allen arrived the next morning to evaluate the water damage to our patio roof. The initial quote was outside our budget, but they returned with an adjusted offer to meet our needs. Unknown to us, more water damage was revealed on the other side of the roof, so we negotiated an increase to cover those repairs also. The two phase work took about three days to finish and the RR did an excellent job of answering all our questions and addressing every concern. A few details needed attention at the end of the project and James wrapped them up throughly. Our expectations were met... great job, Rescue Roofer! read more

Rescue Roofing Construction - Rescue Roofer did a great job repairing our water damaged patio (as seen in the new shiplap-boards) and our nesting dove returned! - Roofing Near Me

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Too expensive, used drone instead of going up Has a price guarantee that it's all inclusive but still 2x the price is hefty. I found other roofers that had the same final price guarantee but at more reasonable prices. They were nice people, their prices were just outrageously high so we didn't use them. read more

Rescue Roofing Construction came through in a pinch! Their maintenance package allowed me to address some problem areas on my roof. I look forward to working with the team again. In this era, it's hard to find companies willing to stand by their word and remain committed to excellence! Thank you! read more

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We had an excellent experience. We have a 1920s-era home on a stair-street* in Echo Park with lots of old wood and features that make it beautiful but exceptionally inconvenient and expensive to maintain. The heavy rains from Winter 2022-2023 blessed us with a leak in the worst possible location, requiring extra labor, time, and stages to even access the leak. We had never had roofing/leak issues, so I did a lot of prep work to understand the situation, how these projects go, what they cost, etc., to be able to discuss and not be a difficult moron. I then called several places, but after explaining the situation, sending photos, and being upfront about what I (a layperson) perceived as hurdles, most wouldn't even come out to offer a quote. Rescue Roofing took my call on a Saturday morning and had folks at our place a couple days later--on time. We talked over everything w/ Harry & Don, and ultimately decided to go w/ Rescue Roofing. They started a few days later and we were soon introduced to a broader crew--Arthur/Art, Alejandro/Alex, Nick, & more--who were all really great & easy to work with from start to finish. The whole thing took a couple of weeks, and they were always in good communication about what was going on, when, if they were going to stop by to check on things, etc., etc., which was extremely helpful to me b/c I was always able to make plans around my work schedule. When you're spending a ton of money b/c something needs to be fixed and fixed right, it's a relief when it can at least not be unpleasant to get through and the people you work with are gracious and friendly. We don't want another leak, and we don't want our friends and neighbors to have them, either, but we'd call Rescue Roofing again if we needed to and have already recommended others we know do the same. -m --------- * To explain: our home is in a hilly area of Echo Park, and there's no street access, no driveway--the "street" we live on is an actual staircase, no other way in or out but to take the stairs...100s of them. Despite stair-streets being common in our general area, some businesses won't take jobs that present access-issues like our home does, so we also always make it a point to let review-readers know, "hey, this business takes stair-street homes, they worked with us despite our tough/awkward location." read more

Project Timeline - Full Re-roof Contract Start Date: January 5, 2023 Actual Start Date: January 24, 2023 Roof Completion: February 8, 2023 Final Inspection: February 15, 2023 Post Visits (after inspection): Feb. 16, Feb. 17, Feb. 20, March 8, March 17, April 4, April 13 Rescue Roofing Construction were quick to respond and had James out inspecting the roof within the week. James suggested a full re-roof to fix the leak among other suggested installations: 3x metal valley, 3x new low-profile vents, etc. Due to the weather condition, construction didn't start until about 3 weeks out from the approximate start date. James was great with keeping us updated on the status, and when construction started he kept us informed on the progress and responded quickly to questions. After roof completion and final inspection, things went downhill as we started finding issues with the roof: nails and debris were scattered around on top of the roof and around the house, and his response time started to range from every 2-3 days to eventually no response when I tried to request for pictures of the completed project. No leaks so far. Aesthetically the roof is cleaner with the algae now washed away, but multiple tiles are either broken or chipped, and some tiles are misaligned. They come and fix the issue and get out as soon as they are done. I've had to inspect the roof and call 4-5x for reoccurring issues, and at this point, I've come to settle with the chipped corners and stains... The tiles that I wanted to make sure to replace were ones that appeared to be broken across more than 50% of the tile. Overall, they seem to try and work with you to get things corrected, though I much prefer the issues not being there in the first place. I can't say I would recommend to friends or family. March 31, 2023 Update: Still cleaning up nails and small pieces of debris around the house. April 2, 2023 Update: Purchased a drone to get my own pictures since I haven't gotten a response to text messages or call for about a week now... Nails, debris, and black substances scattered around the roof. There were pieces of sawed off/broken tiles in the metal valleys. Found only one new low-profile vent installed in the back side of the roof at the same location as the previous vent before the construction. Couple of tiles were broken as much as across the whole piece and repaired with some binding substance. Counted approximately less than 25 tiles that were a different color (replaced tiles?) than the majority of the roof tiles. Many of the tiles had chipped corners. April 7, 2023 Update: Inspected roof again after cleanup. Mastics were cleaned up, though some left black stains on the tiles. At this point, better than a glob I guess. The roof was pretty cleared from debris and nails, but still found some tiles that were broken beyond 'a chipped corner'. Spoke with James regarding not finding additional vents installed as suggested during the free inspection, however, he was told that only two were recommended so we got one new low-profile vent installed. April 15, 2023 Update: Inspected roof again after workers came to replace the broken tiles. All the really damaged tiles were replaced. A lot of tiles with chipped corners remained, but at this point we'll just accept this as a loss. James mentioned in the past the chipped corners shouldn't be an issue so hopefully that's true. Positives: - No noticeable leaks since the roof repair - Communication was great prior to "project completion" - They seem to try and work with you on getting things corrected Negatives: - Roof debris left around the house throughout the construction. We left it alone assuming it would be cleaned up at the end of construction, however, not the case. - A worker used our water valve to connect to their power washer. Didn't turn off the valve after using it so water left leaking overnight. - Workers came to work on the roof on 3 different occasions after final inspection to work on... something. We were not informed of the visits or the purpose of the visits: - 2nd visit talked to the worker and said he was there to a fix tile; showed me the tile that had caulk or some binding agent applied to a crack that ran through more than 50% of the tile - 3rd day same worker stated he came to clean the tiles, but was running some cutting tool on roof so not sure - Black substance visible around the roof read more

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Excellent service from Allen who was very prompt when we scheduled for initial roof inspection and also on actual work day. Explained and was very detailed with the whole process. They were able to finish the job right away with no delays. Hoping not to have any other roofing issue but if we do, rest assured it will be Rescue Roofing that will be doing our repairs. . read more

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I had been looking for a roofer for a while, when a friend suggested I reach out to Rescue Roofing, and boy am I happy I did. Great customer service. reliable, on time (huge plus for me) and professional. Gave me a quote, started the job and finished on time. Straight forward. I'm very happy with my new roof! Before and after photos! read more

We had the pleasure to recently work w/ Rescue Roofing Construction (RRC), and we are very satisfied w/ the outcome of our roof project. Rescue Roofing Construction's quality of work & professionalism is unmatched! I admit that I initially had some reservations in dealing w/ another contractor after experiencing a recent "nightmare" w/ my home renovation - our reno project was not completely done & my licensed contractor has gradually disappear in the picture. However, Allen (RRC Foreman) gained our trust & restored our confidence to pursue our roof project w/ RRC. We are glad we did. Allen's professionalism was exemplified in his excellent follow through, great communication and clear understanding of the progression of our project. We do appreciate his quick responses & open channels of communication. The roofers themselves are experts in their own skills. They arrived on time, performed efficiently, and had provided safe environment, while working, for both the homeowners and workers. The overall outcome & quality of the project is worth the value and price. We feel that the project is a great investment that we definitely will enjoy for many years to come. I would highly recommend Rescue Roofing Construction for they worked w/ excellent group of people from the beginning until the end of the project, and most importantly, RRC gives customer satisfaction a priority. We will not hesitate to hire them again. read more

Rescue Roofing Construction - Main house and garage - Roofing Near Me

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Super good group of people. Everyone executed perfectly. Abe and Adam are consummate professionals. You will feel like inviting the whole company to your family reunion! Thanks for everything! read more

EXTREMELY SHADY. Do NOT use Rescue Roofers or Ida Developers. They came to "fix" a leak in our roof, and left it massively susceptible to future leaks. They removed ridge-caps to expose up to 60 nails underneath, along the roof's ridgeline, then replaced the ridge-caps with an improper size that left dozens of existing nails uncovered, and didn't even water-seal them. Just left dozens of nails and nail holes exposed, no doubt hoping to be called back to "fix" the problem after the nails slowly degraded from rain and weather exposure, and the resultant damage caused more leaking. They also left an exposed gap in the roof around a vent, allowing rain to seep in and cause a DIFFERENT leak. They overcharge, push work you do not need, and left our house WORSE than when they arrived. They either don't know how to properly install roofing, or purposefully do it poorly to gain more business in the future. Either way, AVOID. read more

With the recent heavy rains, I found that my bathroom ceiling had sprung a leak with the paint bubbling up. Contacted Rescue Roofing thru yelp and got a pretty quick response asking basic questions such as the nature of the leak and how long has it been leaking. I was setup with an in person inspection a couple days later and had the pleasure of meeting Sam and Eric. They arrived early and were very personable including being prepared with shoe covers. The inspection included first looking inside to see where the leak was then the roof itself. They were equipped with a moisture gun that looked like something out of a paranormal tv show hunting for ghosts. As it was the first time I had been thru something like this I was taken aback when they pulled out a drone and flew it over the rooftop and was able to locate and identify multiple areas that were concerning such as cracked tiles and some mickey mouse work that was done prior. We watched the footage in real time and they used it to take some pictures. Then Eric inspected the attic and took note of other potential problems. In the end they offered reroofing of individual sections or the entire roof with a 30 year warranty (which is one-time transferable) and wood replacement up to 15%. They showed me all their credentials, explained the process, answered all my questions. I did not feel rushed or pressured. Reroofing certainly is a bigger project and hence the price tag, especially given their credentials and track record. Whilst the wife and I decided to "roll the dice" and look to get the leak patched, if the patch work does not hold and we end up deciding to reroof, Sam and Eric would definitely be the first for me to call! read more

PLEASE SEE PHOTOS FOR MY RESPONSE TO THEIR RESPONSE. Also take note of how they gaslight every negative review here (notice the tone of "you must be crazy, we're not..") thankfully, I have witnesses. Original review: This is not to say that they do a bad roofing job. I'll never know because I never hired them, Obviously they've got happy customers here on Yelp. So let me just make it clear that this is not a review of the roofing job but rather a review of the "free inspection" and the sales process. In the 15 months I have lived in my house, I have had to shop around for a flooring project, exterior paint, tree removal/sod installation, kitchen cabinets, just to name a few. This is the first and only company that have given me a price within 15 minutes by just throwing a large number at me without a written report of their inspection, recommendations, breakdown of measurements, materials, labor, warranty info, etc. And that large number is significantly reduced if you make a decision on the same day. Every contractor I have worked with and loved always gave me professional and detailed estimates and never pressured me with a shockingly huge discount if I made a rushed decision. The funny part of my interaction with Gio and Eric is Gio's attempt to close the sale by calling his supervisor "to see what can be done" for me. The scripted call is very familiar to me as I have YEARS of sales experience, eventually with a supervisory role in training new salesmen, from 19y/o to mid twenties before I became a nurse. I did not let them know about my sales experience and just went along. The call with the supervisor went as it should and I gotta say Gio can have a great sales career because he's got many of the techniques down. He built rapport with the client, he created a sense of urgency ("it's now or never" by telling me that other roofing companies are going to be overwhelmed with calls also due to the recent storms), and many more notable sales skills.... But from that moment on when he started writing one large number after another on a yellow pad, eager to start next week, and kept pushing me... he was no longer a roofing expert but simply a salesman to me. He also became irritably pushy.. A pushy salesman--that's what killed it. I liked these guys until the sales tactics and pushiness. What kind of financially responsible homeowner would decide to take out a $40k loan within an hour of having these guys in her home, without shopping around first? I don't even know their bank and their 11% interest rate is too high. I did not get to where I am now financially by hiring the first contractor that gives me an estimate, by not shopping around first, and also by not taking my time to decide on the financial aspect first. Gio was not accepting any of my objections (another sales technique). Another complaint I have is that when Eric used the thermal imaging gun, he clearly kept saying "yes, that's ALL water" on the areas where the imaging was blue. This created a sense of panic in me, and they used these findings to pressure me during the sales pitch as well. But after they left, the water remediation manager pulled me aside and explained to me that the thermal imaging gun showing blue does NOT automatically mean water or moisture, the thermal imaging gun detects VARIATIONS in temperature. Blue areas mean cold areas and MAY mean moisture, but one still has to physically check to confirm moisture. Maybe, there really was moisture in those areas, or maybe it is just winter and those areas are missing insulation... But the way we heard Eric keep saying "oh yeah that's water.. Those are AAALL water" with so much conviction just added to the "shady sales tactics" I experienced with Gio. I also explained the insurance claim I have for the water damage in my house. One of the reasons I called them was to help figure out the source of the rain water that leaked in my daughter's room. I thought they'd give me a report of their inspection to submit to insurance. But they never did. They were never going to, because they were just there as SALESMEN, not the reputable roofing experts that they make themselves seem on Yelp. Is it true that my roofing still needs work? Yes! That may be one of the couple things I'd agree with these guys: that I need a new roof protect the big girl investment that is my house. But I won't be getting my new roof from Rescue Roofing. read more

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If you're like me, you've been putting off a new roof for about four years.... It's a scary world out there in finding a good roofer AND who won't utterly rip you off. Everyone has heard of the horror stories roofers give you an initial estimate, which is great if not reasonable and then once they start doing the work, they try to add 5000 extra dollars because of stuff they find or they don't honor their work. I was stressed out about doing this, but it had to be done. Like everyone else, I immediately ran to the reviews. So, here is my experience. they sent two contractors ( NICK and ALLEN) to come and give me an estimate. Nick and Allen were absolutely phenomenal. I grilled them on so many questions on so many details even demanding to see it in writing, and these guys came through as if it was no problem. They had drones come and take pictures of my roof. They measured they looked at support beams They looked in the attic, they took photographs of everywhere they looked, and they measured some more. Their price was very reasonable. They showed me their license and insurance which I verified through the Better Business Bureau. When I agreed, they finished the job in three days. The workers who came worked hard , they were very clean and after each day they would walk around and pick up all of the loose nails, trash and debris. Every day, Nick, or Allen would come by to inspect the work and the workers. they would ask me if I need anything or if I see any concerns. The job didn't go perfect which is expected on any job. One of the support beams of my patio ended up snapping which they replaced without any extra cost and the work done to replace it makes it look original which I was super happy about. When the work was all completed, the roof looked great and the rafters looked even better. There was no trash or debris anywhere. Nick is one of the main guys I message back-and-forth with still up to this day as he randomly checks in to see how the roof is doing since we've had record level rains which I think is phenomenal. Thank God I did the roof when I did do it because there has been nonstop rain and my roof hasn't leaked a drop. So if you were like me, and you're out there, terrified of being ripped off taken advantage of, or given poor quality work, I would recommend this roofing company. Don't get me wrong. I am super grateful this is over with, but I really resonate with people out there looking for a good roofer because there are some terrible ones out there. If you're lucky enough to get Nick or Allen you will understand why I felt writing such a good review for them. If it wasn't for their sales pitch, being honest and direct, I would've never gone with the company. These two guys deserve a raise. It has been six months now we have had extremely strong winds. Unbelievable rainfall even hail, and my roof is perfect. read more